Americas Best Value Inn - Niagara Falls

Hotel was just fine,its like "ýou get what you pay for". Overall the stay was good.But the hotel does seem old and a repair here and there would surely help.

Genuine Expedia guest review

I didn't think this hotel could be as bad as the reviews; however, I couldn't be more wrong. I have traveled and stayed at hotels all over the country; and this is by far the worst hotel; I've ever seen. So bad that we heard people leaving because they saw bed bugs; we saw old carpet in the hallway with garbage and bugs on the carpet. We left because […] we couldn't fall asleep, there was a bug smashed on our wall the pillows were stained yellow, broken sink fixtures were thrown on the floor in the bathroom, it was not cleaned when we tried to check in at 6 PM; carpet was disgusting; And to boot when we expressed our concerns; the staff was rude and just said there will be no refund because we booked on Expedia and just said "Good-Bye" and refused to let us voiced our concerns. This hotel is an embarrassment to the corporate chain who obviously must not guarantee quality or satisfaction. Stay away and shame on the management, owner, and America's Best Value Inn for allowing these pride-less people to steal the money of those who assume they might have a decent stay. This hotel ruined our vacation! I can't not stress this enough; you will regret staying here- I never write reviews but felt morally obligated to write this so other will not be blind-sided by disgusting hole- it should be condemned by the NY's Dept. of Health!!!! Read more

Genuine Expedia guest review

I was a little nervous staying here after reading some bad reviews online, but I didn't experience any of the problems I heard about. The front desk staff were lovely and helpful, the maids were very nice too. The room wasn't the most amazing but it was clean and quiet (and I was paranoid enough to rip up the linens to look for bed bugs, but everything […] was fine). The shower looked a little dingy and the hall a little musty but nothing major to get dramatic about. I am glad I chose this hotel for my overnight Buffalo shopping trip and would be happy to stay there again! Read more

Genuine Expedia guest review

The room is sooooo cold and shower is not working.....room are very clean and good service..

Genuine Expedia guest review

The worth hotel ever , internet & tv were down, fridge stink , bed sheet were dirty all the rooms smells very bad, breakfast was the worse ever. Pool ......you well never think of even walk by it ,you can see the debris in the floor Staff were angry with all guest as if they were blaming us for staying there

Genuine Expedia guest review