Business trip that went good except Arkansas shuts down if the wind hints of a winter stormGenuine Expedia guest review
"Great experience but additional charges"
Overall the stay was great! The people were wonderful! The location was also awesome. Beautiful walk to verizon arena. Only down fall is for some reason the hotel took out additional charges that were not discussed with us. Was told valet parking was 20 dollars and was charged 50 dollars for some reason and also they took 1.00 out also. Not real sure […] but would return to hotel again if needed. Read moreGenuine Hotels.com guest review
The stay was good. The hotel was clean. But too overpriced. For 140 a night there was no in room movies. No pool. No microwave and mini fridge and nothing for kids to do inside the hotel. And valet parking is too expensive too. I dont think i will stay again.Genuine Hotels.com guest review
"a relaxing and fun atmosphere"
I was impressed with the lobby. It was open and inviting, lots of comfy chairs, spaced out. Though no one played the piano while I was there, It was a great touch. I enjoyed a glass of wine with a friend, watched the basketball game and then went back down for coffee the next morning. I also appreciated the Starbucks kiosk, I did not have time for a […] sit down breakfast.Thank you, I would return there. Read moreGenuine Hotels.com guest review
"Great Balls OF FIRE SURPRISE!!!!!!!"
You got a lot of money to waste this is the place, parking for guest $22.00 per night, a 15 cent bottle of water $3.00, are you nuts or money no problemGenuine Expedia guest review
Response by Little Rock Marriott Dear Expedia Member, Thank you for taking the time to comment on your recent stay. I am sorry that you did not find value in your stay and it came as a surprise. We do post our parking rates on the many reservation websites, but will double check to make sure that we didn't miss one. We are in the middle of a very nice renovation and hope that if you are in the area again you will give us another chance and see what improvements we have made to the property. Sincerely, John Thomas Director of Rooms
"Capital hotel vs the Marriott"
I normally stay at the capital hotel but wanted to try the Marriott which is across the street. I think the Marriott overall won the competition, it was close.Genuine Expedia guest review
"Beautiful Downtown Comfort"
The hotel is beautiful. Feels very grand. Loved the glass elevator! Lovely greenery, very well kept. The beds were exceptionally comfortable. The only cons in my book were that there was no fridge in our room nor was there an exhaust fan in the bathroom. Very friendly and helpful staff. Will happily stay again in the future.Genuine Hotels.com guest review
"November 27 - December 1, 2013"
I've visited Little Rock 8 times since 2009, and always stayed atThe Peabody. It was comfortable, convenient, and the staff was nice. Now that it's a Marriott I was curious to see what had changed. Well, it turns out that it's mostly the staff that has changed. The place is still comfortable and convenient, and I didn't miss the ducks at all. There […] was a noticeable increase in the number of staff, and that improved the service. But when they were put to the test the weekend after Thanksgiving, they really impressed me with their calm in the face of chaos. On Friday eve I was rudely awakened by pounding on my door and other doors, accompanied by screams from a crowd. I was sure there was a fire, , but when I opened the door I found dozens of kids running up and down the hall. I called the desk and found out that 150 kids from a church group had checked in for a weekend event in town. The manager and her assistant immediately transferred me to another floor. Over the weekend I was bowled over by how everyone on the staff coped professionally with these kids. The rooms could use some updating but I found the place to be overall cleaner and better run than it had been -- and I wasn't unhappy with the old Peabody. This is just better. I'm happy they updated the breakfast buffet; didn't eat any other meals there so can't report on them menus for those. I hope Marriott will maintain the staffing levels and the standards they've set. I highly recommend the hotel. Read moreGenuine Expedia guest review
"Great view of downtown Little Rock"
I enjoyed my stay. The staff was friendly and courteous. I had a bit of a problem with my first room as it was left dead bolted from the inside somehow, but the front desk clerk was very helpful and gave me a new room instantly. A great place to stay.Genuine Hotels.com guest review
"I Won't Be Back"
I stayed at this hotel just a few years ago, when it was the Peabody and our stay was excellent. This time, however, convinced me that I will not be returning. The menu at the restaurant has become quite boring, in my opinion, thought what I had (spare ribs) wasn't bad. It was not worth the price of the meal, however. That night, the people in the room […] next to ours became very, very loud, waking us up at 1:00 am, then again at 5:00 am. I made several calls to the front desk, none of which were answered. After making coffee in our room, I ended up having to stir me creamer in with an ink pen because there were no stirring sticks or spoons made available. My wife and I were looking so forward to our stay because of the experience we had several years ago. Needless to say, we were both very, very frustrated by this most recent experience. The expense was grossly disproportionate to the quality of the stay and the service. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
It was nice. Thank you very much.Genuine Hotels.com guest review
This hotel is right next to the convention center. It is in a great location and has great views of the river/downtown area. There are plenty of restaurants within walking distance. The hotel's restaurant is very "fancy" and wasn't my taste. Some of the carpet was old and stained. Overall, I had a good experience.Genuine Hotels.com guest review
"Good hotel, Great staff"
This hotel was a good hotel, big open wide spaces but lacking the seating for a good common area for our group to just hangout, some of the lounge cloth seats were really worn and looked dirty. The rooms were great and looked clean, the view and area were great to walk to restaurants but they did seem to have a homeless problem around the area (I guess […] a lot of downtown areas do). Walking to the bridges that get you to North Little Rock were very pleasant and the trail behind the property was great for an afternoon jog. Over all, good hotel but the staff was the nicest and big kudos to that part. I travel nearly every week and I think the staff here is among the best. Read moreGenuine Expedia guest review
"Nice location but little pricey"
Good: Comfortable bed, clean room, nice staffs, location good and overall stay is ok Not so good: pricey food, valet park only $ 20 daily,Genuine Expedia guest review
"Small things add up"
First impression was good, but over the two days we stayed here several small things added up to us removing this hotel as a place we would stay if we returned to Little Rock. - Sheets would not stay on the bed - Kitchen messed up our order - Lights didn't work in bathroom - figured out later that the breaker had been tripped apparently by the cleaning […] staff - Cleaning staff made extreme amount of noise while cleaning rooms by placing the lock bar across the door so it wouldn't shut while working on the room, but in no way tried to prevent the door from slamming into that bar each time they went in and out of a room. Left us with the impression that they wanted to make everyone aware that it was time to get up so he could clean the room. Read moreGenuine Expedia guest review
I was in my cousin's wedding at St. Andrew's with the reception at the capital. This room was very close to everything I needed while in town, to the point I did not even need a vehicle. The staff helped direct me when I needed to go, and the entire experience was beyond pleasant.Genuine Expedia guest review
I stayed at your hotel while attending Arkansas speech and hearing Association. Everything was excellent. Service good/excellent. Food and hotel outstandingGenuine Expedia guest review
"Close to Verizon arena"
Very nice place to stay.Genuine Hotels.com guest review
"Great place to stay for a convention"
I was here for two nights to attend my state convention as I have done for the past few years. Not real happy it's not the Peabody anymore but the hotel is still a great place to stay. The staff is AWESOME and very knowledgeable and polite.Genuine Expedia guest review
I stayed at the former Peabody hotel for a 2 day conference. I stayed here last year, and the suite was beautiful and plus. I booked the hotel for the same conference this year. I was booked into a simple room, that remained freezing all might. Engineering came twice but told me nothing could be done-it just had to 'warm up'. It didn't. The next morning […] the shower only got lukewarm, and the tub did not drain, so I showered in half a tub of water. I called staff to take my bags down and check out. No one answered guest services or the front desk for 20 minutes so I missed my 1st meeting. Though the staff at the desk apologizes, no recompense was offered. I do not plan to stay here again Read moreGenuine Expedia guest review
The hotel was understaffed. It took a long time to check in. We had requested 2 double beds, but were given a room with a king size bed. It took another 35 minutes to obtain a new room. One of the reason we wanted to stay at the hotel was to experience being near the River. By the time we checked in, the river pavilion was closed. The hotel also appeared […] cavernous versus grand, quaint, or inviting. Read moreGenuine Hotels.com guest review
Be prepare to pay $20/day for parking. The hotel staff for the most part was professional and courteous. This hotel is not quite up to par with other Marriott's.Genuine Hotels.com guest review
We stayed just one night. The hospitality was fabulous. The staff gave us great recommendations for restaurants, gave us a beautiful room overlooking the river and overall made us feel welcomed. Hotel is aging a bit, but the rooms are nicely furnished, clean and comfortable. I would definitely stay again if I was in Little Rock.Genuine Expedia guest review
"Nice hotel, close to attractions, great view from"
Greta experience, friendly staff, nice view, close to entertainment and great restaurants, plan on booking again.Genuine Expedia guest review
The staff at this hotel understand service. To the person each person did a great job in serving us. It was a great stay!Genuine Hotels.com guest review
"Excellent Downtown Location"
Very enjoyable Big Dam Bridge weekend stay. Hotel staff were very professional and courteous. Conveniently located to everything we needed.Genuine Hotels.com guest review
"Close to my meeting event"
I have stayed at the Peabody on other occasion, the staff were great, rooms and lobby need some maintenance, there are dirty stains on lobby seats, and carpet in room. The room was clean but needs to clean carpet.Genuine Hotels.com guest review
"Noisy Kids and Parents"
Kids running up and down the halls, slamming the doors until 10:30pm. It started back in at 6:20am the next morning. Called front desk at 9:30pm and the door slamming (across from us) continued for another hour. Their door was slammed over 30 times in a one hour period. Yes...I counted.Genuine Hotels.com guest review
"Beautiful riverside location in the center of LR"
Average physical plant in need of modernization. Friendly helpful staff. Free WiFi refreshing for Marriott. $20.00 Valet Parking efficient; annoying resort make charge fee. Rates pricey for quality of physical plant.Genuine Hotels.com guest review
Smell of solvent in the hallway. Hotel under renovation. Room carpet was torn and wrinkled. Seems all beds and pillows at Marriott properties are made from concrete. Both my wife and I agree that we never have a good night sleep at the marriottGenuine Hotels.com guest review
Hotel is outstanding.Genuine Hotels.com guest review
Need refers in roomsGenuine Hotels.com guest review
"Adjacent to Convention Center"
I liked the hotel. It was clean, and the staff was friendly. However, the gift shop was not open on Sunday, and there was NO place to get a water or snack. I didn't want to sit down in the hotel's restaurant. I had to pay $3.00 for a single bottle of water. The vending machines did not carry snacks of any kind. The hotel is located downtown, and there […] are no shops/stores to purchase amenities. Read moreGenuine Hotels.com guest review
This is the hotel our Taekwondo World Championship Tournament takes place each year. It is a great hotel, the staff are friendly, and the rooms are comfortable. My room had a great view of the river. The only drawback....no pool. Having kids participating in the tournament.....it would have been great summer fun if they could have gone swimming after […] competition. Read moreGenuine Expedia guest review
The hotel itself is fine. The service is awful. The worst service I have experienced in a long time.Genuine Hotels.com guest review
Had a great time. Location was walking distance to most easy eating places. Did not eat at hotel. To pricey for our taste. Overall great!Genuine Hotels.com guest review
"Little Rock AR"
Key cards rarely worked. No breakfast.Genuine Hotels.com guest review
"Excellent hotel in fantastic location."
Surprised at how nice the hotel was through Expedia. Beautiful decor, convenient to everything. Staff was excellent. Very helpful and welcoming. No problems whatsoever. Excellent lunch in lobby restaurant Pancettas.Genuine Expedia guest review
"Not up to typical Marriott Standards"
I've stayed at other Marriott hotels. This one, for some reason, was the worst experience. The staff was not as friendly, accommodating or helpful. When I got into my room, I found that the cleaning staff was apparently in a rush to clean and leave - they left both garbage full of garbage and dirty towels in the bathroom. The room was about 5 rooms […] over from the elevator, so, I got to hear the elevator bell all night and morning long. Not the most comfortable stay. Disappointment for a Marriott Read moreGenuine Expedia guest review
My experience went very well. It was a business trip and I was engaged with work most of the time.Genuine Expedia guest review
"A fine hotel in transistion"
From the moment I arrived I heard and generally found that it was quite obvious that this hotel had changed hands about 1 month earlier. The prior hotel owner/management had an excellent reputation (in fact I was looking forward to staying at this hotel because of the reputation of the former owner/manager) and the current owner/manager has a strong […] reputation for well run hotels. But because there simply had not been enough time for a complete transistion to the culture of the new owner/manager, some aspects of service were (not unexpectantly) "rough". I expect that given this will be corrected in quick order by the new owner/manager. Read moreGenuine Expedia guest review
"Great hotel Great Location!!"
The hotel is beautiful and centrally located. easy access to restaurants and highways... one thing coming from Boston, it would be nice to have startbucks in it .. or near it - the closest one is about 10 blocks! but that is just being picky... Always stay here during my business trips.Genuine Hotels.com guest review
Exceeded expectations. Keep up with the excellent staff service.Genuine Hotels.com guest review
"Not a good hotel for families"
I didn't realize when I booked the room that it was no longer the Peabody. I was looking forward to showing our 3 year old the walk of the ducks. That was the main reason for booking there. Also, we paid for a deluxe room and it wasn't any different than a regular room. It didn't even have a microwave or refrigerator. The beds were the only perk of […] the room. They were extremely comfortable. I could have stayed in bed the entire 3 days. Another let down was the gift shop. If you could manage to catch it open, there wasn't hardly a selection of anything in there. The valet service was very nice; especially on the rainy days. The food was very good and the staff was friendly. It's a nice hotel for business travelers but not for families. Read moreGenuine Expedia guest review
The location was great. Close to everything in downtown. Lots of food choices. My only suggestion would be for parking. For the price of the hotel there should be courtesy valet for guests or discounted valet. Over all the 4 day stay was great and everyone was very helpful. I gave it a 3 overall because of the valet and the lack of the hotel pool. It […] seems like a hotel of this quality should have a pool. Read moreGenuine Hotels.com guest review
"Thought it was a Peabody oops."
Thought this was still a Peabody according to the pics. Not. Food was good albeit expensive.Genuine Expedia guest review
"Friday Night in Downtown Little Rock"
Nice hotel. Formerly the Little Rock Peabody. NO POOL. That was the only downer. Lobby Bar was good, breakfast buffet was excellent, comfortable room and the temperature was perfect. Very close to restaurants and bars. Safe location.Genuine Hotels.com guest review
"Would stay again!"
Beautiful hotel great service from staff and central location to walking to restaurants. My only suggestion is a better mattressGenuine Expedia guest review
"I Booked For the Ducks"
I was very disappointed to learn that the Peabody Hotel in Little Rock had become another Marriot. I wanted to stay at the Peabody because of the tradition of the ducks. The Hotel was still the Peabody when I made this booking. Had I known there would be no ducks I would have stayed at another hotel chain where I am building loyalty points. The Marriot […] is just another chain, albeit a very nice one, without much charm. Furthermore, the restaurant was overpriced and somewhat disappointing. There was some trash under the ottoman in my room. Read moreGenuine Expedia guest review
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