"Stay somewhere else"
I recently stayed at this hotel over a 4 day period. First, when you check in, they expect you to pay a "City Tax" which is 2 Euro a day and it must be paid in cash. When I got to my room, the first thing I did was turn on the A/C as I had been traveling all day and it was hot, about 75F/24C out. The A/C did not work. I called the front desk and they […] said they would have to have someone look at it in the morning. Fine I thought, just open the window. Bad Idea. The location of the hotel is in at a very busy intersection and the traffic and train noise was very loud. I tried the next day to get the A/C fixed but received some song and dance about the maintenance person not being there. This was the same story for most of the trip. The bathroom had this very odd smell and I could not determine if it was the water or sewage. The shower is insanely small, I am not that big and I had a hard time taking a shower. The website advertises a mini bar in the room. Yes there is one, but mine was empty. The location of the hotel also seems like it is in a bad area, the touristy areas are about 2 miles away. The WiFi is not free as advertised. It is 20 Euro for 3 days. I constantly had problems with the connection where it was either really slow or non-existant. I would not stay here again. Read moreGenuine Hotels.com guest review
"Too much noise in and around the hotel."
Apparently, the hotel is undergoing some sort of renovation and there is a lot of noise 24 hours a day. Gets really annoying at night. You will get plenty of noise from the outside if your room is located in the back. There is some sort of an establishment there (a restaurant or a bar, perhaps) and its employees (I guess) had fights outside (verbal […] or otherwise) almost every night. Hotel is located in a district where pickpockets bring their merchandise for sale. My iPhone was stolen in Spagna subway station and I got signals from it from just a few hundred meters away from the hotel. It's not nice to see gangs of people chasing tourists (very easy to detect their intentions by observing them) around the place you stay (especially you like taking a walk late at night). We were shocked after seeing what they serve for breakfast, which is practically nothing. Read moreGenuine Expedia guest review
"central location, subway & buses"
overall a very pleasant experience, great staff, close to a lot of thingsGenuine Expedia guest review
"Just a place to sleep"
Is not the best hotel, just a place to stay in rome. I will say stay here if you go with 2 or 3 people because the area doesn't feel safe late at night. The room is clean. Also, stay at this hotel with a discount, doesn't worth the full fare. There is not free wifi, not even at the lobby!!Genuine Expedia guest review
"Very good for the money"
Helpful staff , good breakfast, great location . Good value for your money. No more free wi fi . Now you have to pay.Genuine Hotels.com guest review
"Ok hotel but not centrally located."
The hotel was ok, bar tender was the best and nicest out of all the people, and they offer a decent dinner for 15 euro per person. BUT you may be just 20 minutes walking from the colosseum but other than that you are 2+ miles from anything because u are on the opposite side of it all. There are not many places to eat, get gelato or see. I would normally […] not mind but the 4 days we were there the WiFi was down and the entire staff was very blunt and not warming or accommodating. When we return in a few days we will defiantly not be stay here again. Read moreGenuine Expedia guest review
The front desk staff was great. I enjoyed my stay there. I will booked them again not doubt.Genuine Expedia guest review
"Rome 1st time"
Handy location to metro green trams.Hotel was clean & basic for the price,although a little tired in trimmings. Breakfasts were very basic better value in street cafe's outside. Upstairs terrace area was great to dine on pizza/drink under the nite sky. All staff were helpful & courteous to us. Taxis were also good value with fast trips directly to […] locations. Read moreGenuine Hotels.com guest review
"worst hotel out of 4 for our trip"
bad neighborhood, poor service, old building/rooms, poor transportation options, no internet option in rooms, don't stay here if you plan on using the bus or going out at night. showers barely warm.Genuine Hotels.com guest review
"Nice hotel, close to the metro/subway line A."
Very nice hotel for that kind of money. Very close to the subway line A. Right in front of the hotel there is Bus stop which will take you to Colloseum. The staff of the hotel was very nice. The room was very clean and nice. A/C worked well overaly no complains regarding the hotel or hotel room. The only room for improvement was the breakfest it wasn […] t a dealbreaker. I rate with 4 stars and I would recommend this hotel Read moreGenuine Expedia guest review
This hotel was older than expected, but it met our needs and it was well-maintained. The staff was very nice and helpful, even though they were very busy. It is right across from a Tram station that takes you to the main Terminal in Rome, which is very convenient since that is where you find the tour buses, airport shuttles, metro stations, etc. Our […] room was a little tight since we had three beds, but we only were there to sleep and it was always clean, which was what was important to us. Our stay included breakfast, which was good, but a little limited with it's selections. The waiters were great and very helpful. Read moreGenuine Hotels.com guest review
"Advertised Amenities Do Not Exist"
We booked this hotel for a brief over night before leaving for a cruise. We had minimal requirements that did not extend far beyond the basics for a 3 star hotel. My wife and I have traveled to Rome before, and knew that a few criteria were a must: A/C (especially for the summer), an en suite bathroom (w/c), late check-in, and wifi. This hotel advertised […] all of the above. Once we arrived, we found the a/c not working. After bringing this to the staffs attention, they told us that they don't run the a/c until the summer. It was defiantly summer - which I expressed, then they said they will fix it tomorrow; great, since we were only there for one night :( . The bathroom had the towels awaiting us in the bidet. The television randomly turned itself on and off, so we unplugged it. Do to the warmth, we opened the window only to find that at 4 am - like a Hitchcock movie meeting my cousin vinny - hundreds of screeching birds were flying by our window well into 9 am. To top it all off, the wifi was only available in the lobby, but it did not work. I tried for an hour with a room of many other frustrated guests. All the staff said was "it works" but did nothing to make sure or even check to see that it was truly not working. My advice, if you are looking at this hotel, just book a hostel. If you are looking for basic amenities, at minimum book a 4 star hotel when in Rome. Read moreGenuine Hotels.com guest review
"Perfect for saving money"
The hotel is great but they charged some mysterious fee at the end. Also, WI-FI was weak bc the "WI-FI" room was always packed with guests trying to use the Internet.Genuine Expedia guest review
"You get your money's worth"
This is a great 3 star hotel - nice and clean, staff is great. The location is not ideal as I thought - though it is in the city center - its on far end. The metro is a 10 minuet walk which is great. Don't count on the breakfast (they don't offer much) - but overall the place is great!Genuine Expedia guest review
Couldn't check in until 2pm on the dot, even though it was pouring rain and we were clearly soaked, and it was about 12:30 when we got there. The ac was broken in our room so it was hot. The bathroom smelled like rotten sewage and we weren't sure if it was the water or not. Breakfast was no more than a croissant and some cereal. It was however located […] next to a bus stop. Had we figured out the bus routes we would have taken them. It was about a 10 min walk to the metro which the desk guys weren't very helpful in finding. We took a taxi from the airport here so they dropped us off at the front entrance. Read moreGenuine Hotels.com guest review
Room is fine with so high ceiling, yeah it is Clean. But they have this thin towels, quite hard pillow (me and my partner had a neck sore the next morning) You have to wait for a while for the shower to get a hot water. For breakfast they have a big dining area but they only provide Coffee, Croissant some cookies and jam and thats it. The Staff are […] friendly EXCEPT to that Tall Man around on his 50s (i think) in the Concierge-who is unpleasant to answer my simple question!! Read moreGenuine Expedia guest review
"Close to Termini Station"
I stayed alone and most of the time I spent sightseeing so I just went to the hotel for sleeping. The room was comfortable but needs an update. The hotel staff helped me with booking tours and were friendly.Genuine Expedia guest review
"near to bus, ramp metro"
too noisy surroundings, no wi-fi in the rooms, poor breakfastGenuine Expedia guest review
"Did not meet expectations"
Other than the bus stop across the street nothing about this location was convenient. VERY limited restaurants in the area. The wait staff in the hotel restaurant was so rude, we didn't even stay for our dinner reservations. There is nothing to do close to the hotel so you couldn't find any entertainment close to hotel closer to the evening hours. NO […] INTERNET in rooms, not even wired! The staff was not helpful and at time downright rude. The room smelled of mold at first but had a balcony so aired out quickly. If I could have gotten a refund, I would have changed hotels. Wouldn't recommend it. Read moreGenuine Hotels.com guest review
"Big hotel on a busy street"
I knew that this hotel was near major streets and not far from the train station, so I made a major error in not asking for a room away from the street. The roar of traffic was very, very loud -- a combination of a major intersection for regular traffic and heavy vehicles, the screech of streetcars, to roar of motorcycles, and the background sound of […] the train. If we'd had a different room, I don't think it would have been half as loud, but as it was, it was not easy to sleep. On the other hand, the hotel staff was extremely professional and more than ordinarily efficient. They helped us in every possible way to organize a packed breakfast for an early departure and they were a good source of information. Read moreGenuine Expedia guest review
"Nice, clean Hotal"
Nice hotel at good location with free breakfastGenuine Hotels.com guest review
Location 10 min walk from the Subway. Nice Hall, Room Clean, Good compromise on price.Genuine Expedia guest review
"Close to train station, but staff unfriendly"
Hotel was not too far from train station, a bit of a walk to everything else. Biggest con was all of the staff were extremely unfriendly and unhelpful. Breakfast was the usual Italian spread of coffee, juices, cereals, croissants, meat, cheese, and bread. Free wifi - but only in the "Internet Room" downstairs.Genuine Hotels.com guest review
"Close to Metro, Tram, & Train Station."
Very nice to stay one night. Easy to take the Metro, tram and close to the train station.Genuine Hotels.com guest review
Very close to the train station and easy access to go into townGenuine Hotels.com guest review
"The beds were awful. Lots of mold!"
The people that worked there were very nice and the air conditioning worked great. However, there was a lot of mold in the bathroom. Mold was all over the shower and the walls. It was even growing on the plug for the hair dryer. We actually went and bought Clorox because it was so gross. This was definitely not a three star hotel. We had to change rooms […] because the third bed was awful. It wasn't much better in the new room but they showed us two new rooms and this one was the best of the three. The blankets were not clean. They said they had wireless internet but it would never connect for more than a couple of minutes. Everyone in the hotel was frustrated. I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Great hotel and affordable too"
I loved this hotel. It was older but very clean and the staff were very professional and helpful. The room was spacious, well air conditioned, quiet and the hotel was right next to a wonderful little restaurant. It was close to a bank, the subway and numerous buses went by it. It was within 15 to 30 minutes walking distance of almost everything. It […] was a bargain for the price. Read moreGenuine Hotels.com guest review
This was a decent hotel with a pretty friendly staff. Spacious rooms. Hair dryer was a joke, as most European dryers are. About a mile from the Colosseum & we walked the first day but then learned the bus system, which had stops nearby. Right next to the aqua ducts. The lift was very small & slow (normal), so we took the stairs mostly. The staff did […] help us with the bus system & getting around & even exchanged money for us. Read moreGenuine Hotels.com guest review
"Good but not fantastic..."
The hotel was ok for the needs we had. simply reaching Termini station by tramway (4 stops) in order to easily finding connection with your visiting destinations. VitoGenuine Hotels.com guest review
Over all the hotel was very good. Very helpful staff. Very good food in the restaurant. My big complaint. Hotel claims to have 205 air conditioned rooms. Whay they fail to tell you is that they decide when to turn the air on. There are individual controls that only work if management decides to turn them on. Without air we had to sleep with the windows […] open. Very noisy until around 2AM and very warm. Gets noisy again around 7AM. No air and no fan makes sleeping difficult Read moreGenuine Hotels.com guest review
"Excellent location for public transport bus & tram"
Friendly and obliging reception desk, open 24 hours. Very practical: next to hotel are numerous tram and bus stops some in front of hotel, small shops, pizzeria and an excellent family-run small restaurant. Buffet breakfast is OK but rather basic. Bedroom included a bathroom in excellent condition, even including a bidet. Bedroom quiet with closed windows, […] but noisy with window open due to day and night traffic. Read moreGenuine Hotels.com guest review
"This Hotel was Great"
We stayed for three nights. The location was great, walked to all the sites and great restaurants. We would recommend the hotel. The wifi service is one cost for your entire stay, it was reasonable and the reception was fine. The breakfast was adequate, coffee, juice, yogurt, cereal, and rolls. Everyone was very accommodating and helpful. We are booking […] for three more nights when we meeting house guests in Rome. Bob and Sam Read moreGenuine Hotels.com guest review
"Great hotel in a great location!"
Perfect location! This was our first trip to Rome so we spent most of our days visiting famous locations. We could easily walk to many tourist attractions (like the Colosseum) or, if our destination was a little to far (like the Vatican), we were only a 10 minute walk from the main train station (Roma Termini). There were several restaurants nearby […] as well. All in all, it was very convenient to get where ever we wanted to go. The only complaint we had was having to pay to use the wi-fi connection only to learn that there's no access from the rooms, only from the wi-fi room located on the first floor. Overall, the hotel was great: decently sized room and bathroom, very clean, helpful and friendly employees. Read moreGenuine Hotels.com guest review
"needs updating pronto"
Large hotel, very small rooms, needs updating pronto. We stayed for 3 nights end of June. Shower area with curtains, barely large enough for average person, floor tiles mouldy . Breakfast was below average, waiters and staff not very helpful. Only plus was bar-tender in the garden bar, very professional, polite and courteous. Good transport links but […] nothing else surrounding the hotel. Read moreGenuine Hotels.com guest review
"good value for money"
A nice pleasant stay with good breakfast... but the air conditioning did not work during the last night so I had to open the windows and because of that I had a bit of a rough night... street is noisy but with windows closed and air conditioning it's quite fineGenuine Hotels.com guest review
"Nice hotel but poor breakfast"
Hotel room was very nice and comfy, but the toalet could be a little bit cleaner. Breakfast was very cheap 'Italian style' - some pastries with cheap coffee.Genuine Hotels.com guest review
"Hotel Staff, location, breakfast, everything."
Very friently, went out of their way to make our stay enjoyable, memorable and stress free. Have travelled the world extensively, Some people are spoilt rotten, you get what you choose to pay - We could not ask for anything better. Well done staff, be proud of such a lovely hotel.Genuine Expedia guest review
Wonderful hotel, We cannot understand why this hotel is not a 5 star......The staff are very helpful and friendly, good food and extremely clean. We also found it was in the ideal location with frequent trams which stopped outside the hotel and only a 10minute walk to the Termini. We would definitely stay here again and once again thank you for making […] my 50th birthday a very special one. Read moreGenuine Expedia guest review
"Just OK, nothing more."
This hotel was average and very typical of a European three star hotel. The rooms are small but have all the necessities; tiny television, tiny bathroom (awful shower), hair dryer, mini fridge, a kettle and a controllable heater. From the window, the view of the old wall is very charming. With the windows closed we did not hear any noise from the busy […] street below us; however we did hear the shower and hair dryer from the room next to us. In addition to this, the cleaning staff are extremely noisy and you can hear every sound in the hallways starting at 7.30 am. This did now allow us to sleep in, but as we were interested in sightseeing, we did not really mind waking up early. The continental buffet breakfast was very nice. The staff were polite and helpful, except for the older lady at the front desk who was extremely arrogant and did not seem too care much for tourists. She also gave us a room directly next to the renovation area of the hotel (though there were other empty rooms available), which was quite noisy during the day and made it impossible to rest. In conclusion, we enjoyed our stay because we only slept there and were out most of the time, but considering the large number of hotels in Rome (and in the same or better price range), we decided to try another hotel for our second week there. I would only recommend this hotel if you find it at a discounted price and don't mind being a few kilometers away from the center of Rome. Read moreGenuine Hotels.com guest review
"Enjoyed my stay"
I booked 7 nights at this hotel and did some exploring in Rome. The staff are fine and the rooms are clean and perfectly adequate. Only a 10 min walk to a metro that will get you anywhere. Very happy.Genuine Hotels.com guest review
"close to interesting sights"
Good location of Hotel. Service is satisfied, but might be better. The room is not quiet. Surrounding neighbourhood is too noisy. Cost of WiFi should be included into the daily rate. It should be a/v for any time.Genuine Hotels.com guest review
great hotel and location , shame about 100+ schoolkids who were staying there at the same time !!!!Genuine Expedia guest review
"Value for money"
We were pleasantly surprised upon our arrival. The hotel seemed nicer than what we expected. The concierge was most helpful (older man with glasses, tall and thin) he pointed out many places we would enjoy and told us all the appropriate bus and tram numbers. Although the room was nice, the bed was hard and the pillows were far too large and firm. The […] breakfast service was OK - be sure to get in early, and don't expect anything other than a continental breakfast (as it states). The restaurant however, I would avoid. The staff seem very unhappy and the food is not up to standard for the price. My partner felt we were treated differently due to being only English speaking. Overall, for what we paid, we were happy, but would have taken advantage of room service if it were available despite the unsatisfactory restaurant experience. Read moreGenuine Expedia guest review
"far from centre and long walk to metro"
very noisy - full of young tour groups, not at all what was advertised, awful breakfast a real fight to get any foodGenuine Expedia guest review
"Steet facing rooms are very noisy"
their wed site doesn't say that they turn the AC off during 'winter' - this is misleading. when you close the windows (especially the street facing rooms) to reduce the noise - you can't breath in the rooms. they also don't (by default) put a kettle cups in your room. if you don't asked, they do provide. if I haven't read the web site again to see that […] they offer kettle and coffee - we would never have known. staff in the restaurant is not friendly to 'non-Italians' Read moreGenuine Hotels.com guest review
"Nice hotel and location."
The staff and Hotel were nice and I had a wonderful view of the Roman gate across the piazza, and the tram hub just outside is really handy. The only problem was that I had to keep the window closed at night due to the noise of the traffic which meant the room did heat up, but that's not really the Hotel's problem as Roman drivers are crazy.Genuine Expedia guest review
"The WORST hotel experience I have ever encountered."
Me and my boyfriend showed up at the Portamaggiore Hotel which we booked well in advance, to be told that there was a 'problem' with our room and that we would have to be relocated to the 'four star' hotel down the street. We were tired after our flight and did not put up a fight, but when we showed up at the so-called four star hotel down the street […] we were absolutely appalled. The room that they put us in was on the ground floor, right next to reception, and right next to the maid closet and kitchen. It was literally a back up room that is only used in emergencies and which no paying guest of that hotel would ever be placed in.There were no windows in the room and you could hear absolutely EVERY word that people were saying in reception. We complained and were told that we would be moved back to the Portamaggiore Hotel in the morning when the 'problem' had been resolved. No one could tell us what the problem was so we never did find out. We were also told that the Portamaggiore Hotel would provide us with a bottle of wine that night to compensate for having to move us to an alternative hotel. We never got that wine. After the most horrendous night's sleep, we got moved to the Portamaggiore Hotel the next morning and were placed in the room we had booked but were treated as if we were in the wrong when we complained about our treatment, and above all, the four star hotel even tried to make us pay for staying there, AND at their four star rate! I will never ever come back to this hotel ever again, and i have never been treated this poorly as a paying customer on their holiday. It ruined what was supposed to be a special birthday weekend. Read moreGenuine Expedia guest review
"Not worth the money"
The location of the hotel is in a ghetto area. If you are in the upper floor (4 and 5), think of using the stairs as there is only one slow and outdated elevator. The breakfast is very simple. You will see a lot of older people in the hotel so if you have a question from the front desk, it will take a good half a hour before you get to them since there […] are a lot of old people who come with very simple questions, e.g, how to use the key to open the door or how to use the shower, etc. Also, there is not internet in the room. Read moreGenuine Hotels.com guest review
"Great value for money"
This hotel was very clean and the staff super friendly. The restaurant downstairs is great value for money for dinner but breakfast is a bit simple - just croissants and toast. The only downside was the shower but I believe they are in the process of renovating. There is a great restaurant around the corner - beautiful authentic Italian food and its […] so reasonably priced. Read moreGenuine Expedia guest review
"Excellent hotel with good transport links"
This was an excellent hotel to relax in and to use as a base to see sights all over Rome. It is one of the best hotels we have stayed in for everything, including staff professionalism.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )