"Great place for travellers on a budget"
We stayed for three nights in a basic twin room facing the street. There was traffic noise outside but this was compensated for by the view of the Porta Maggiore Roman gateway from our window. This is a large hotel, with style and character. The service wasn't always perfect but overall the staff were polite, friendly, efficient and smartly presented. […] The buffet breakfast was largely bread and pastry products, cereal, yoghurt, juice and hot drinks from a machine - but you can have plenty of it. The bedroom was air-conditioned, which kept it cool in really hot weather, and the beds comfortable. Although the shower cubicle was quite small, the bathroom itself was large considering this was a basic room, and came with soap, shampoo and shower caps provided. There's also a hairdryer and good cupboard space. We are in our 50s and our aim was to get out and about to see Rome, particularly the ancient centre, and this really suited our needs. For the price we paid, I thought this hotel was extremely good value and would recommend to travellers on a budget. I'd certainly go back. Read moreGenuine Expedia guest review
"needs updating pronto"
Large hotel, very small rooms, needs updating pronto. We stayed for 3 nights end of June. Shower area with curtains, barely large enough for average person, floor tiles mouldy . Breakfast was below average, waiters and staff not very helpful. Only plus was bar-tender in the garden bar, very professional, polite and courteous. Good transport links but […] nothing else surrounding the hotel. Read moreGenuine Hotels.com guest review
I was in the superior room and it was really comfortable and clean. It was also cleaned everyday, something I didn't expect.Genuine Expedia guest review
"good value for money"
A nice pleasant stay with good breakfast... but the air conditioning did not work during the last night so I had to open the windows and because of that I had a bit of a rough night... street is noisy but with windows closed and air conditioning it's quite fineGenuine Hotels.com guest review
"Perfect for a short stay"
Our stay was pleasant, staff friendly and welcoming. The hotel was only a few blocks away from the metro station, which is very convenient for getting around. One thing that had us concerned was, when u leave the hotel for the day they ask you to leave the room key with them. When you return you would ask for it back, and they don't ID you.Genuine Expedia guest review
"Nice hotel but poor breakfast"
Hotel room was very nice and comfy, but the toalet could be a little bit cleaner. Breakfast was very cheap 'Italian style' - some pastries with cheap coffee.Genuine Hotels.com guest review
"Hotel Staff, location, breakfast, everything."
Very friently, went out of their way to make our stay enjoyable, memorable and stress free. Have travelled the world extensively, Some people are spoilt rotten, you get what you choose to pay - We could not ask for anything better. Well done staff, be proud of such a lovely hotel.Genuine Expedia guest review
Wonderful hotel, We cannot understand why this hotel is not a 5 star......The staff are very helpful and friendly, good food and extremely clean. We also found it was in the ideal location with frequent trams which stopped outside the hotel and only a 10minute walk to the Termini. We would definitely stay here again and once again thank you for making […] my 50th birthday a very special one. Read moreGenuine Expedia guest review
"Just OK, nothing more."
This hotel was average and very typical of a European three star hotel. The rooms are small but have all the necessities; tiny television, tiny bathroom (awful shower), hair dryer, mini fridge, a kettle and a controllable heater. From the window, the view of the old wall is very charming. With the windows closed we did not hear any noise from the busy […] street below us; however we did hear the shower and hair dryer from the room next to us. In addition to this, the cleaning staff are extremely noisy and you can hear every sound in the hallways starting at 7.30 am. This did now allow us to sleep in, but as we were interested in sightseeing, we did not really mind waking up early. The continental buffet breakfast was very nice. The staff were polite and helpful, except for the older lady at the front desk who was extremely arrogant and did not seem too care much for tourists. She also gave us a room directly next to the renovation area of the hotel (though there were other empty rooms available), which was quite noisy during the day and made it impossible to rest. In conclusion, we enjoyed our stay because we only slept there and were out most of the time, but considering the large number of hotels in Rome (and in the same or better price range), we decided to try another hotel for our second week there. I would only recommend this hotel if you find it at a discounted price and don't mind being a few kilometers away from the center of Rome. Read moreGenuine Hotels.com guest review
"Enjoyed my stay"
I booked 7 nights at this hotel and did some exploring in Rome. The staff are fine and the rooms are clean and perfectly adequate. Only a 10 min walk to a metro that will get you anywhere. Very happy.Genuine Hotels.com guest review
"close to interesting sights"
Good location of Hotel. Service is satisfied, but might be better. The room is not quiet. Surrounding neighbourhood is too noisy. Cost of WiFi should be included into the daily rate. It should be a/v for any time.Genuine Hotels.com guest review
great hotel and location , shame about 100+ schoolkids who were staying there at the same time !!!!Genuine Expedia guest review
"Value for money"
We were pleasantly surprised upon our arrival. The hotel seemed nicer than what we expected. The concierge was most helpful (older man with glasses, tall and thin) he pointed out many places we would enjoy and told us all the appropriate bus and tram numbers. Although the room was nice, the bed was hard and the pillows were far too large and firm. The […] breakfast service was OK - be sure to get in early, and don't expect anything other than a continental breakfast (as it states). The restaurant however, I would avoid. The staff seem very unhappy and the food is not up to standard for the price. My partner felt we were treated differently due to being only English speaking. Overall, for what we paid, we were happy, but would have taken advantage of room service if it were available despite the unsatisfactory restaurant experience. Read moreGenuine Expedia guest review
"far from centre and long walk to metro"
very noisy - full of young tour groups, not at all what was advertised, awful breakfast a real fight to get any foodGenuine Expedia guest review
"Steet facing rooms are very noisy"
their wed site doesn't say that they turn the AC off during 'winter' - this is misleading. when you close the windows (especially the street facing rooms) to reduce the noise - you can't breath in the rooms. they also don't (by default) put a kettle cups in your room. if you don't asked, they do provide. if I haven't read the web site again to see that […] they offer kettle and coffee - we would never have known. staff in the restaurant is not friendly to 'non-Italians' Read moreGenuine Hotels.com guest review
"Nice hotel and location."
The staff and Hotel were nice and I had a wonderful view of the Roman gate across the piazza, and the tram hub just outside is really handy. The only problem was that I had to keep the window closed at night due to the noise of the traffic which meant the room did heat up, but that's not really the Hotel's problem as Roman drivers are crazy.Genuine Expedia guest review
"The WORST hotel experience I have ever encountered."
Me and my boyfriend showed up at the Portamaggiore Hotel which we booked well in advance, to be told that there was a 'problem' with our room and that we would have to be relocated to the 'four star' hotel down the street. We were tired after our flight and did not put up a fight, but when we showed up at the so-called four star hotel down the street […] we were absolutely appalled. The room that they put us in was on the ground floor, right next to reception, and right next to the maid closet and kitchen. It was literally a back up room that is only used in emergencies and which no paying guest of that hotel would ever be placed in.There were no windows in the room and you could hear absolutely EVERY word that people were saying in reception. We complained and were told that we would be moved back to the Portamaggiore Hotel in the morning when the 'problem' had been resolved. No one could tell us what the problem was so we never did find out. We were also told that the Portamaggiore Hotel would provide us with a bottle of wine that night to compensate for having to move us to an alternative hotel. We never got that wine. After the most horrendous night's sleep, we got moved to the Portamaggiore Hotel the next morning and were placed in the room we had booked but were treated as if we were in the wrong when we complained about our treatment, and above all, the four star hotel even tried to make us pay for staying there, AND at their four star rate! I will never ever come back to this hotel ever again, and i have never been treated this poorly as a paying customer on their holiday. It ruined what was supposed to be a special birthday weekend. Read moreGenuine Expedia guest review
"Not worth the money"
The location of the hotel is in a ghetto area. If you are in the upper floor (4 and 5), think of using the stairs as there is only one slow and outdated elevator. The breakfast is very simple. You will see a lot of older people in the hotel so if you have a question from the front desk, it will take a good half a hour before you get to them since there […] are a lot of old people who come with very simple questions, e.g, how to use the key to open the door or how to use the shower, etc. Also, there is not internet in the room. Read moreGenuine Hotels.com guest review
"Great value for money"
This hotel was very clean and the staff super friendly. The restaurant downstairs is great value for money for dinner but breakfast is a bit simple - just croissants and toast. The only downside was the shower but I believe they are in the process of renovating. There is a great restaurant around the corner - beautiful authentic Italian food and its […] so reasonably priced. Read moreGenuine Expedia guest review
"Excellent hotel with good transport links"
This was an excellent hotel to relax in and to use as a base to see sights all over Rome. It is one of the best hotels we have stayed in for everything, including staff professionalism.Genuine Expedia guest review
Good place to stay for the price, walking distance to the train station. Breakfast that was included was not very great, we bought our own. One if the front desk gentlemen was very nice and helpfulGenuine Hotels.com guest review
Expected more from hotel in comparison to ones previously stayed at with similar ratings and cheaper prices. Disappointed wifi was limited to a single common room where signal consistently dropped out due to overwhelming number of devices given the vast size of hotel. Bathroom had dark hair stuck to wall of white tiles, shower leaked at base and no […] real nozzle on shower head. "Laundry facilities" was an expensive external dry cleaning service so we were unable to do a load of washing as we had anticipated. Fortunately bed was comfortable Read moreGenuine Expedia guest review
"Hotel is in convenient location with trams & buses"
We had a dissappointment on arrival on 19 Aug 2013 that our Hotel Portamaggiore had to re-located us to nearby Hotel Daniela which was slightly inferior in quality (we suspected it was due to overbooking). What made the matter worst was that Hotel Daniela had electricity breakdown the next morning and we had to go to another nearby hotel for breakfast. Since […] Hotel Portamaggiore only had room for us for 20 Aug and 21 August 2013, we then moved back to Hotel Portamaggiore on 20 Aug 2013. What was also dissappointing was that the hotel staff told us that they did not want to put us in the hotel on 19 Aug 2013 due to the noisy group of students staying. We even said we didn't mind the noise but they still would not let us stay, which is why we suspected that the hotel was overbooked. We were also disappointed that the room did not have free coffee & tea facility, not even a electric hot water kettle. Read moreGenuine Expedia guest review
There was a mix up with the booking but in the end we did end up with a better room for the same price. The town is very difficult to get around with luggage but worth the hassle to see as it is stunning. We just happened to come whe a festival was on which made the visit even more special.Genuine Expedia guest review
"Great budget hotel"
The room was very spacious and good toilet. The staff were very helpful to provide general city information. The wifi internet was patchy, they said the wifi system was upgraded and there were some technical issues. I hope that was temporary. There is good communication options via bus, tram and metro. The Colosseum is 15-20 mins walk away and many […] restaurants near by. Read moreGenuine Hotels.com guest review
just ok hotel ,far from all tourist's attractions, but you can walk or take a subway or a bus. It's on a busy street so I recommend to get a room to the back of hotel. Very nice outside patio, for cold drinks after a long day of walking. Our room was big and cleaned daily. Very small TV set, and thin walls so you could hear your neighbours when they […] are a bit loud. Another thing is very small elevators....but....I would stay there again. Read moreGenuine Expedia guest review
"Good Hotel with a great terrace bar"
Room was spacious and clean with a balcony which was a bonus. Only drawback was the hand held shower. Dining room was fine but breakfast was a bit limited - only cereal or hard bread/croissannts. The terrace bar was great and excellent value for money compared to most hotels bars. Hotel was rougly a 20 minute walk to the Termini train station or their […] was a bus (105) and two trams (5 & 14) that went there. Also a bus stops outside that goes to Trastavere which is well worth a visit. Read moreGenuine Expedia guest review
Hotel was perfect and very central. The only thing I disliked is that they don't have wifi in the hotel but in an internet room, so it was crowded small and in peak hours very slow. But overall I had a great time and would recommend this hotel to anyone.Genuine Expedia guest review
"Stay with Hotel Portamaggiore"
Very simple breakfast. Wifi is available only at ground floor Wifi room for free access. Chargable at other locations. Toilet is too small. Most of the rooms are located along the main road and can be quite noisy at night.Genuine Expedia guest review
"Great location to get to the centre of Rome"
Our stay at this hotel was ok. I would have preferred to have WiFi in our room but this was not the case. We manage to sleep comfortably at night cease we were at the back of the hotel on the ought floor. Tremini train state is five minutes on the tram or bus just outside the hotel. The community near the hotel may not be to some people's standards, […] if you are bothered by graffiti then choose some where else. The staff were vey helpful. Read moreGenuine Expedia guest review
We were greeted by unfriendly staff who wouldn't even see if our room was ready 20 minutes before check-in time. Wi-fi didn't work the entire time, with little apology for the inconvenience. TV didn't work either. Neighbourhood didn't feel safe at night and very few quality restaurants nearby. Definitely wouldn't stay here again.Genuine Expedia guest review
It is quite nice hotel. I would say it is value for money. Staffs were nice and helping.Genuine Expedia guest review
"Great stay for couples"
Fantastic service and an amazing roof top garden terrace. Loved it!Genuine Expedia guest review
"in need of TLC"
location ok for accessing the beauty and splendour of Rome. The hotel is best described as basic. only found out a wifi service available when confronted with a need to report our mobile phone provider after phone snatched in street while taking a photo! hotel staff could be helpful when pushed to be otherwise they ignored us.Genuine Hotels.com guest review
"I'd stay there again"
The hotel is a metro and bus ride, or about a 30 minute walk from termini and is right in front of the bus depot so was pretty easy to get to. convenience stores were close by. A good place to stay for the priceGenuine Expedia guest review
"Good hotel in the main"
This hotel was comfortable, clean and the staff were friendly. The location is a little way from the main tourist points but I managed to get to the Roma ruins on foot, but it did not matter as the tram system is excellent. There is an excellent roof garden which serves drinks from 4pm until 11pm and was well managed by helpful staff. If there was one […] fault I would like to know why the restaurant did not accept credit cards, I really do think that this needs looking at. I came in by train from Venice and the hotel was well located when coming to Rome by train. Nice clean hotel at a reasonable price for Rome. Read moreGenuine Expedia guest review
"Does the job, close to city centre accomodation"
There was no mini bar/fridge in our room. On inquiring from reception I was told that it had been taken in for repairs, and no replacement was available. The tv remote control was dusty, Plug sockets were loose.Genuine Expedia guest review
"Perfect on a budget"
Room was spotless close to tram and metro stop and walking distance from some attractions. Breakfast was basic. Roof terrace was really nice and reasonable. Ate once in hotel was fine nothing spectacular but definately edible and the biggest portion I got in all of Rome. Restaurant right beside it is fab really small but really good food. Would def […] recommend it to others and would stay there again. Read moreGenuine Hotels.com guest review
the staff were extremely helpful. Rooms are clean . Metro is 5 minute walk from the hotel. I highly recommended this hotel and would definelty return..Genuine Hotels.com guest review
"Good base hotel"
Ideal hotel location for public transport, however very noisy on one side of the hotel but can't hear this from the rear side (even on the outer terrace area). Very pleasant roof terrace with good priced bar. Rooms and hotel are clean an pleasant for short stays, but not to spend a lot of time in. Buffet breakfast had very little choice In summary […] a good hotel for the price paid...pleasant staff...depends what you are looking for from the hotel, but ideal as a base. Read moreGenuine Expedia guest review
""We're only a 3 star hotel!""
A disappointment! The room - floor, walls and ledges, were dusty, bath tub's drainage was choked with hair blocking the flow of water, counter staff were not so friendly and service mindset much to be desired. It does not bother the counter staff to be rude on the phone with other patrons even in my presence. Tried asking for assistance, and amongst […] the response was, , "we have no other solutions, we're only a 3-star hotel!" Read moreGenuine Hotels.com guest review
"Rome is not a holiday for young children"
Hotel was lovely. If i return to Rome i would be really happy to stay here again. About a 10 - 15 minute bus nride in to the centre of rome from right out side the hotel. The metro is about a 20 minute walk. The rooms were clean and the staff were more than helpful. Definatly recommended.Genuine Expedia guest review
"A good place for local traveln Bus/ Trams/ Train."
We stayed 7 days in April. The hotel was being renovated but it was clean and quiet if you kept the windows closed. The breakfast was awful, but the position was good as it was situated on the square that is the hub for trains/ trams / buses. so easy to get to where you wanted to visit. quite a few local places to eat at fairly reasonable prices.Genuine Expedia guest review
"Great Location, Great staff"
NO in room wi-fi, which it stated on hotels.com that it had it, was not happy. But they had a room downstairs where it was available. The location of the hotel was amazing. Step right outside and across the road is conveniently located tram stop. Just outside the door is also a convenient store. The standard triple room was quite small. The tv only […] had one english channel which was blurry. The drain in the shower was bad, it took a long time for the water to go down the pipe. I had to turn the water on and off to let it go down the pipe. The rooms were fine, not worth the price though. We stayed 3 nights and they didn't change the sheets and we were there for 4 nights, but they did change the towels. They didn't change the cups, when they did it didn't seem as though the cups were even clean. The saucers had already been used for some of them. They had exceptionally friendly staff. I had many questions to ask they answered them and helped with with ticket inquiries and the local area. Buffet breakfast was very good. I would highly consider staying there, if those few things got straightened up. Read moreGenuine Hotels.com guest review
"As always it was an excellent stay!"
As always it was an excellent stay! Very good service even if you travel with small kids. Our son is almost 2 years old and it is a very good hotel to travel to with him. We would recommend this hotel to everyone.Genuine Hotels.com guest review
"Hotel for shot stays only."
The hotel is ok in general,but a bit noisy at night.Internet facilities in one small room and very slow.Genuine Expedia guest review
The hotel was just fine. The staff were very friendly and professional. The breakfast, which has come in for a lot of criticism from other guests, was limited but nowhere near as bad as I was expecting. If you don't like cereal and/or croissants, you are out of luck, but otherwise it is fine. Given that we were pushing a stroller around most of the […] time, we found the lifts to be very small. Once one of us had entered with the stroller, there was hardly room for anyone else. Admittedly, this is a Europe-wide issue, not unique to this hotel. Overall, no major complaints. Read moreGenuine Hotels.com guest review
"Good friendly hotel close to all transportation"
The cleanliness was good, they were quite ambitious. The qulaiuty of service from the staff was stellar. They were always helpful and courteous. The Hotel Amenities were good, our only issue was breakfast was the same every morning without fail. The location was good and quiet.Genuine Hotels.com guest review
"Great hotel for short stay in Rome"
Spacious, clean room with en-suite, ate dinner at the hotel twice, the staff were very friendly. Good breakfast. 15-20min walk to the nearest metro. Would stay there again.Genuine Expedia guest review
The hotel was clean and comfortable, however the restaurant within the hotel was terrible! With very rude staff and awfulf food. Would not recommend the restaurant to anyone. But would recommend the hotel to friendsGenuine Hotels.com guest review
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