Howard Johnson Express Inn - Vernon - Vernon

The hotel hasn't been maintained. The check in area was likely built in Howard Johnson's heyday and looks as if nothing has been done since. The room was dark, but somewhat clean. The blanket was stained and being synthetic, had permanent "burn" stains (melting). The linens were gray but apparently clean. The bathroom was clean. The coffee pot had hair […] in the basket as well as old water (this was the worst). The best I can say is that being close to the main roadways it was convenient. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I like the fact that a diner is attached to side of hotel.

Genuine Hotels.com guest review

I cannot with a clear conscience give this hotel any stars. The hotel and room were absolutely disgusting. The furniture was in disrepair, and the hallways smelled strange. Never, never again!

Genuine Hotels.com guest review

Hotel was run down. room was dusty and bathroom needed repair. Drains in shower and sink did not drain properly. TV would not turn on easily. Bagged trash blocked entry. Entry was not locked. Room smelled of smoke from smoking rooms below it. The only good thing about this hotel was the diner next to it.

Genuine Hotels.com guest review

This was the worst experience at a hotel I ever had. Rooms were so dirty, they didnt clean it at all, bathrooms were horrible. They were under construction in section we were staying in and didnt bother telling us so after leaving and coming back you could barely even walk down the hall and get into room. Lets just say that will be one place we will […] never stay again Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place is currently being renovated, which it sorely needs. The only problem is that they don’t have any problem with continuing to receive guests during the renovation. Of course, I was placed in a room that had not yet been renovated. Tiles were falling off in the bathroom and the TV set (roughly 25 years old) was broken. My “non-smoking” room […] smelled like smoke, and there were cigarette butts on my balcony. The security involved the use of a mechanical key to enter my building AND a key-card (somewhat modern) to enter my room. Since I found the building door to not lock properly, I only needed the mechanical key half the time. The guy at the front desk was very friendly, but apparently felt no shame concerning the conditions of his establishment. Although they had a “continental breakfast” in the lobby, I figured I’d treat myself to a real breakfast at the diner that is adjacent to motel. Well, that was horrible too. The coffee was weak, the OJ was from frozen concentrate, and the French toast was under-cooked. So, do yourself a favor and stay away from this place. Read more

Genuine Hotels.com guest review

The only problem was that none of the ice machines were working

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We did not feel safe at this hotel. The sliding glass door was broken and taped up and the lock did not work on the glass door. There was a security bar, but being on the ground floor in what appeared to be a somewhat sketchy area, was unnerving. There was a film on everything in the room as if it had never been wiped or cleaned before.

Genuine Expedia guest review

There was an odor probably due to smoking. Had a smoking room with no choice for non smoking. Total property needs much work and maintenance.

Genuine Expedia guest review

I had no real problems with the hotel except for the night staff. I tried to check in early and it was a problem for him, once i got him up from his slumber in a chair. He was rude and not very nice. I would not recommend this hotel to any one. I called up about stains on my sheets and blankets, I did this during the day so hopefully housekeeping would […] change it. They came up and handed me a new blanket, and did not change out the blankets. I only stayed in the hotel cause the one i normally stay in is under maintenance. I tried to get breakfast the morning that I left. I knew it was 5 minutes prior to the breakfast, but i explained that i was leaving for the airport and was asking for a pack of muffins, he told me to come back later on. I will never stay at this hotel ever again! Read more

Genuine Hotels.com guest review

Was ok would stay again everyone was nice

Genuine Hotels.com guest review

Room wasn't ready for check-in; listing indicated HBO available in the rooms but I did not have it; provided ironing board broke upon opening; bed was comfortable, but hotel is very loud and prevents a good sleep; provided wifi is in the lobby, and reception was spotty in my room in the second building away from the lobby. Wasn't expecting a great hotel, […] but it would have been nice to have one with updated amenities and a pleasing look on the outside. Read more

Genuine Hotels.com guest review

There was mold on the walls in the bathroom. My non-smoking room stunk like filth and old cigarettes. The sheets were stained. The floor and walls were dirty. The lady at the desk did not understand me very well when I checked in. I had prepaid for two nights and left before the second because I just couldn't expose my children to the filth any lon […] ger. Read more

Genuine Hotels.com guest review

If you are going for a quick stay it was really cheap. But there were some definite issues. Overall I spent enough time to sleep in the hotel so I can't really complain. And there was a great diner directly next door so it was nice.

Genuine Hotels.com guest review

Pocketbook stolen out of my room. Police Report filed Air/heat unit so dirty, i was reluctant to turn on Toilet bowel did not work for 2 out of the 3 days i was there. First room could not be opened after the first time, i was assigned another room

Genuine Expedia guest review

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Genuine Hotels.com guest review

The worst place I've ever stayed. Smelled horrible and was disgusting!

Genuine Expedia guest review

Not impressed with the quality of the place and the fact that they should have information saying they are doing renovations. The hallway smelled of paint so much that I had to go outside.

Genuine Hotels.com guest review

Good location, friendly staff, decent comfortable room. Could hear the person snoring in the next room. The breakfast didn't have a lot of choices but it was okay.

Genuine Expedia guest review

This motel is in need of serious renovation. Heating is noisy, bathroom stained, shower fixtures old. Bedspreads stained and soiled. I suppose it. Is what you should expect given the price, but I would not stay there again.

Genuine Hotels.com guest review

Stayed there for sentimental reasons. My grandparents used to visit and stay there and that was 50 years ago when it was nice. This hotel hosts homeless and we had no bad experiences except the key system did not work so we had to be let into our room by a very nice man. Room was clean. new carpeting, beds OK but we took the bed covers off just in case. […] Overall, better then the Motel 6. and Rein's Deli is next door! Read more

Genuine Hotels.com guest review

This place is ok for a quick place to stay. Seems maybe of the guests are long term and quite noisy. Bed was comfortable. Watch your balance in the shower though! Place could use some updating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel needs major renovation. Room was clean and quiet for 2 out of 3 nights.

Genuine Expedia guest review

Clean, basic accomodations for an overnight. Big room. Good restaurant next door.

Genuine Expedia guest review

If you like mildew in the shower this is the place for you

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Could smell pot coming from the room next door when I was unlocking my room door, the bathroom and some of the carpeting STANK of mildew, the wallpaper was peeling in the bathroom, I could go on,but you get the idea......

Genuine Hotels.com guest review

The room had a bad smell. The toilet was bubbling, smelled like the septic was full. The bed had a flat sheet and no fitted sheet. The bathroom had mildew. Would not recommend.

Genuine Hotels.com guest review

The hotel is very old and smells of cigerette smoke but was ok, the room seemed just wiped over but not particullary clean. The staff was friendly but it is very disconcerting to have the lobby doors always locked even during the day. There are some very good restruants in the area and is near to the family members we were visiting but I think we'll […] look for someplace else next time Read more

Genuine Hotels.com guest review

I paid much more for this room than It should have been, and I've been in much nicer rooms for much less. I wasn't expecting an amazing room but the room had a dirty seedy feel to it. I felt safe and it's perfectly acceptable to spend a night there if you have to, but i recommend looking somewhere else first. possibly the motel 6 right down the road. […] Do it only if you have to. Read more

Genuine Expedia guest review

I paid much more for this room than It should have been, and I've been in much nicer rooms for much less. I wasn't expecting an amazing room but the room had a dirty seedy feel to it. I felt safe and it's perfectly acceptable to spend a night there if you have to, but i recommend looking somewhere else first. possibly the motel 6 right down the road. […] Do it only if you have to. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Convenient location, right off I 84, and near I 91. 24 hour Vernon Diner adjoining, and Rein's Deli (awesome!!) next door make this a very convenient place to stay when in or near Hartford. Hotel is pretty basic, but adequate.

Genuine Expedia guest review

Convenient location, right off I 84, and near I 91. 24 hour Vernon Diner adjoining, and Rein's Deli (awesome!!) next door make this a very convenient place to stay when in or near Hartford. Hotel is pretty basic, but adequate.

Genuine Expedia guest review

This hotel was very close to the route we were taking and the price was appealing, but the hotel itself was dirty, old, and unmaintained. People were obviously living in the hotel and either wandering around or yelling from the balconies. This did not deserve the 2 star rating it claims to have. I did not feel safe with my family and I made a mistake […] in booking this hotel. Read more

Genuine Hotels.com guest review

THE ROOM WAS TO SMALL, TELEVISON THE VOLUME WOULD'NT FOR SOME CHANNEL'S I WAS TOLD IT WAS A PROBLEM WITH COMCAST, I STAYED IN SERVERAL HOTELS,BUT THIS ONE WAS NOT PLEASING AT ALL, I WAS VERY SURPRISED, THE TOILET WAS WAS'NT WORKING PROPERLY EITHER , I'T WAS SUCH A DISAPPOINTMENT

Genuine Hotels.com guest review

extremely dirty, nothing to offer, everything broken

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we just wanted a cheap room for one night while we were there visiting family and it was a smoking room which we did prefer so the smell was no suprise. what i didn't like was that we were on the bottom floor and the sliding glass doors could be broken into at anytime. the room did not have a very nice appeal. peeling and old wallpaper. felt like we […] were in the 70s the best was lumpy so it was hard to fall asleep. the worst thing my husband complained about. he said he felt dirty after his shower then before. bathtub did not drain at all. for the money we spent we could have stayed at the holiday inn as we have before and felt a little safer. Read more

Genuine Hotels.com guest review

Never use this hotel. Manage is horrible, rude, and they lie. The rooms are DISGUSTING and smell. They allow drug addicts to live in their hotel.

Genuine Hotels.com guest review

The hotel smelled like cigarette smoke despite the "no smoking" signs on each room door. My room smelled like cheap air freshener trying to cover the smokiness, which caused my allergies to flare up. The towels were stained. The bed was slanted...yes, slanted... & very hard. The toilet seat was oddly shaped & very uncomfortable...& slanted...just like […] the bed. The crevices in the bathroom tiles looked slimey. I could go on, but the point is I shoulda spent a few extra bucks & gone someplace else where I could've gotten some good sleep. Read more

Genuine Hotels.com guest review

Desk service was terrible. Management was rude and unprofessional. It took about half an hour to check out of this place, between waiting around at a vacant front desk for somebody to finally show up, and then having to deal with their attitude. Don’t bother call in the morning either, they don’t answer the phone. Very shady place and unsettling experience. […] As for the actual room conditions, the pillowcases, sheets and towels smell used, and there are several areas where low standards of cleanliness are evident. Some weird hygiene gaffes as well: for example the coffee maker is stored behind the bathroom sink well within range of people flossing their teeth. Too many strikes against it to recommend: would never stay at this place again. Read more

Genuine Hotels.com guest review