This hotel needs a make-over in both appearance and service. The vestibules have cracked windows and the air conditioning did not work well, and the breakfast was very poor quality with the breakfast service staff chatting away, not doing their job. I will not stay here again.Genuine Hotels.com guest review
we enjoyed staying there very much the pool was very nice however that was a lot of dirt in it,but it was windy. Ate at the Owl cafe food was delicious. the evening sunset was spectacular. I will stay here again.Genuine Hotels.com guest review
What a great find! Easy access, convenient location and proximity to two restaurants made this a great place to stay, Best of all was the desk clerk who made us feel right at home. The pool and hot tub were clean and quite enjoyable.Genuine Hotels.com guest review
I was unable to open the room door on the first room I was assigned, so I went back to the Front Desk. The person there was very helpful and went with me to try opening the door again. It did not open for him either. He was great. He assigned me to another room which was an upgrade. I was very pleased with the customer service this hotel provided. It […] was a wonderful stay and the hotel customer service was excellent. Read moreGenuine Hotels.com guest review
Staff was helpful, nice courtyard around pool. An older property but clean. Detail maintenance needs some attention.Genuine Hotels.com guest review
The best part of this place was the front desk guy..I wish I would have remembered his name. Best customer service ever! The hotel room was fine..little dated, but clean and sufficient. When they do update I would recommend taller toilets!Genuine Hotels.com guest review
Was great 20 years agoGenuine Hotels.com guest review
At check in wrong room was booked, we needed 2 queen beds and they had us in a king bed room, fortunately it was rectified. the 1st room we were in the ac did not work and the hallways were hot.Genuine Hotels.com guest review
"It was promising but I expected more from a Ramada"
The price was nice but it's old, needs gutted and remodeled. Just feels gross.....Genuine Hotels.com guest review
We arrived late in the evening to a smiling face. Our room was clean and comfortable and the hotel was overall very accommodating. Free WIFI!Genuine Hotels.com guest review
i wish i had more time for the pool but they close too earlyGenuine Hotels.com guest review
"Well worth the money"
Quite niceGenuine Hotels.com guest review
"Only thing good about it was the bed"
Hotel was old, and poorly maintained. Looked like few bad examples on modern chemistry took up permanent residence here. Dog barking at 2am and loud partying by downstairs neighbors was awful. Would never stay here again.Genuine Hotels.com guest review
"Price or cleanliness, you make the call.."
Check in process was smooth. Was give a room that met my requirements. Then the problems set in. Air conditioning barely functioned. In take for the a/c faced the courtyard where all the smokers were. So what air you did get in the room was smokey and not cold. The television had snow on all Direct TV channels. The "free" breakfast, was late, lacking […] and stale. Thank goodness for the Owl Cafe across the parking lot. Short version - works for 6 to 8 hours of sleep and nothing else. Read moreGenuine Hotels.com guest review
"Easy to find"
Check in was easy. Person checking us in was very friendly. Mexican restaurant connected was excellent.Genuine Hotels.com guest review
We weren't there for very long, but it was nothing to write home about.Genuine Hotels.com guest review
We did not have a good experience at the hotel. Their were no towels for us when we went swimming, there was trash outside the back doors and the room smelled of smoke and urine. The shower had two shower heads; 1 regular height and 1 halfway down. The only one that worked was halfway down meaning we had to shower on our knees. I tried calling the front […] desk twice and no one answered. Avoid this hotel if you can!! Read moreGenuine Hotels.com guest review
"So-so stay with a teenager and 7 year old"
The location was very convenient, and the beds were ok. However, the breakfast was a total disappointment. Calling it a "breakfast buffet" was a pretty loose interpretation, and even though we got there by 8:15 a.m., most of the food was gone, and was not going to be replenished! My kids were completely depressed by the absence of a waffle maker. If […] you like lots of dry white bread and bagels, along with cheap cold cereal, then you'll love the "breakfast buffet" at the Ramada Albuquerque East! Otherwise, plan on stopping somewhere else for some food. Read moreGenuine Hotels.com guest review
"Noisy stay, but comfortable bed"
Although we had asked for a quiet second floor room, we ended up on the first floor, with a room facing the freeway. Definitely noisy. Then, in the middle of the night, someone pounded on the patio door in search of another person. We did not sleep well. Although the room was clean, we had to fix the toilet because the water kept running, and there […] weren't nearly enough outlets. There was no way to use the desk lamp without unplugging the TV. Breakfast was really basic. Although the bed was fairly comfortable, and the room came with a frig and microwave, our overall experience was not good. Read moreGenuine Hotels.com guest review
Great stay friendly staffGenuine Hotels.com guest review
"Old, Tired Hotel"
This hotel really didn't look or seem like a Ramada. Very old, weeds all over the place. The front desk women were marginally friendly. The bathroom caulk looked like it had been finger painted by a 3 year old. Access panels to the bathroom plumbing falling off. The room did seem clean overall. I was on the bottom floor with a sliding glass door that […] only locked with some heavy duty manipulation by me (it was unlocked when I checked in). Breakfast was OK. Bottom line is there are many other hotels in the immediate area, stay in one of them. Read moreGenuine Hotels.com guest review
Excellent service, great breakfast, beautiful room, perfect pricing. Can't ask for more!Genuine Hotels.com guest review
"Clean Restroom and Sheets"
Clean sheets and clean restroom. Decent bed and breakfast.Genuine Hotels.com guest review
"Not the best experience"
First room I was given bath tub was dirty, carpet was raveling and tile was coming off wall in bathroom. Then sent to another room that was already occupied the third room Was better but Beds were no comfortable at all had a hard time Sleeping this was first time Staying that and also my last, I would not Reccomend to anyoneGenuine Hotels.com guest review
"comfortable yet embarrassing"
It was great and comfortable stay up in till the morning. My wife went to get breakfast. And I was in the shower. Upon me getting out , dried off and was getting dressed. The door just opened and it was the cleaning ladies. I was naked trying to cover up and telling them to knock first instead of just walking in unannounced. Experience was pretty uncomfortable. […] I would definitely say keep the dead bolt locked. Read moreGenuine Hotels.com guest review
Desk attendant was courteous and helpful. Room was fine for my purposes. Will consider using Ramada again when I'm in ABQ.Genuine Hotels.com guest review
"Hotel needs some freshening"
This hotel has a very convenient location. Unfortunately it's age is showing and it desperately needs a facelift. The rooms are comfortable but the carpet is old and could use fresh walls.Genuine Hotels.com guest review
"Close to Interstate, restaurants and shopping."
Overall it was good. The hotel could use a little outside maintenance. It was clean. Rates were good. Breakfast was nice. Hotel can't help jerks that check in at 3:00 a.m. yell and slam doors. UGH!Genuine Hotels.com guest review
Good stay...only thing is every time you step out of your room in the morning housekeeping wull ask you 5-6 times if you're checking out yet. After the second time it gets annoying.Genuine Hotels.com guest review
Very convenient to the highway, with several okay restaurants in the vicinity. The lady at thecheck-in desk was not welcoming (I dealt with more cordial gentleman later). No television channel listings in the room (a pet peeve!). The free breakfast's scrambled eggs were cooked with meat -- vegetarians beware!Genuine Hotels.com guest review
We were very disappointed in the one night stay we had at this hotel. First thing we noticed when we opened our patio door was the litter, which consisted of numerous beer bottle tops and cigarette butts. The shower stall had two shower heads, one that worked and the other did not. and looked to be left over from days gone by. The grout in the shower […] was a disgrace. The beds was uncomfortable and did not have enough covers, unfortunately, there were no extra blankets. The hotel staff was friendly, but someone needs to clean and maintenance the hotel Read moreGenuine Hotels.com guest review
"nice for quick overnite stay."
Easily accessable with restaurants within walking . old building showing wear and tear. key cards very hard to get doors open. had to try many times. night desk clerk very congenial but morning desk woman had a hard time smiling and not cordial at all.Genuine Hotels.com guest review
If I wasn't tired from driving all day I would of found another hotelGenuine Hotels.com guest review
"Gets you through the night"
The hotel is quite serviceable, but it is an aging property and the small details about the room need updating. Two small complaints: 1) the card reader to open outside doors worked poorly or not at all, and 2) the breakfast spread included with the room is in an out of the way location and very hard to find. Signage would help direct guests to it.Genuine Hotels.com guest review
Very Comfortable, Would Stay There AgainGenuine Hotels.com guest review
The hotel was great, the front desk was amazing, but housekeeping entered our room on the last day (even though the "Do not Disturb" sign was on the door) and stole the four dozen Krispy Kreme donuts we bought and dumped all our food from the fridge into the trash (knowing we were still there). I caught the girl in the act and she lied and then finally […] admitted where our food was. NOT ACCEPTABLE TO INVADE THE PRIVACY OF CUSTOMERS!!! However, the manager gave me the money to compensate which was nice of course, but the damage was done. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Not What I expected"
For this hotel being a Ramada Inn, I was very disappointed. Ramada used to mean a top notch hotel, not anymore.The grounds were dirty, the landscaping guy was cutting the grass, the hallways were dark and dirty. It was an extremely long walk from my room to the front desk. The breakfast "buffet" was skimpy and cold, the dining area was under repair […] so we had to stand to eat......the juice was watered down and the cups were more like shot glasses..The WIFI was non-existent and I could not work on a project that I was working on...I got a better WIFI signal from the Holiday Inn that was next door, I should have stayed there for half the price.... Read moreGenuine Hotels.com guest review
"Wish I had better to say"
Hotel outside was average but trash cans were overflowing for two days. Room smelled almost too strong of antiseptic but room appeared clean. Light in bath was like a weak strobe light. Toilet handle got stuck so water would continue to run if you didn't lift the handle up. Water pressure in shower was great but shower curtain wasn't wide enough so […] water spilled out on both sides. The housekeeping staff sounded very happy but if you were trying to sleep forget it. Don't think I'll be back. Read moreGenuine Hotels.com guest review
"Nice and clean rooms right off the freeway"
The room was nice and clean, in a nice location, easy to get to, the staff was nice the over all was just a great stay.Genuine Expedia guest review
The hotel was not at all what I read it was like. The hotel smelled like cigarette, there were people smoking outside of the rooms, allowing the smoke to enter into the non-smoking area. There was no comforter on the bed, only sheets. Room service knocked on the door in the AM despite the do not disturb sign on the door and asked what time we were leaving, […] as though they were kicking us out. Overall, very unpleasant stay. Read moreGenuine Hotels.com guest review
great location, friendly staff & good price.Genuine Hotels.com guest review
Great location. Staff was very friendly. Stores n eaterys r in walking distance.Genuine Hotels.com guest review
"Close to the 40"
Hotel room clean for the price, however, after a day on the road driving we were looking forward to relaxing by watching a little television, however, the picture was so dark that we couldn't see what was going on. We were going to bring it to the clerks attention the next morning, but they were on the phone when we checked out and barely acknowledged […] us except to say they would send us a bill through email. I think we will be trying another place when traveling through the area even if we need to pay a little more. If your looking for a breakfast hotel, this is not it... Read moreGenuine Hotels.com guest review
"Nice hotel close to park."
We met nice people there. The room was quiet and comfortable.Genuine Expedia guest review
"Great staff, OK hotel"
My husband and I went to Albuquerque for both business and personal reasons. This Ramada is a little bit run down, it is old afterall. The staff was very friendly and very helpful. While they don't really have a business center, I needed to fax some things for work and the front desk person sent it free of charge. We brought our small dog and everyone […] from housekeeping to the front desk just loved on her. Read moreGenuine Hotels.com guest review
"Good hotel - but no microwave in room"
Everything else is good, except there is no microwave in the room. Extremely friendly hotel staff and they helped me to warm up the milk bottles for the baby. Also rate was good and in a nice neighborhood and close to the highway.Genuine Hotels.com guest review
"good hotel for price"
Hotel was good for price. Location was right off the highway . Rooms where clean. But the toilets were kinda old.Genuine Hotels.com guest review
"One night stay"
the head board had fallen off the wall. the counter in the bathroom was falling down. some wall paper peeling off. continental breakfast was adequate.Genuine Hotels.com guest review
"Not as good as last time"
When I stayed at this hotel a couple of months ago I had a pleasant experience, this time not so much. My room was dirty. There were long thick black hairs all over everything...the bed, the towels, the bathroom floor and shower, there was a suspicious stain on the chair, and the hallway had a strong cigarette smell even though it is a non-smoking hotel. […] In addition, my travelling companions where assigned a room that already had someone in it and then were rudely kicked out of their room when there was a misunderstanding about the reservation. I will definitely think twice before I stay here again! Read moreGenuine Hotels.com guest review
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