Old musty smelling rooms. Dirty bed spreads. Wouldn't give towels. Paid for cot 10$. Attitude was terrible when wanted orange juice at 9:00.am Coffee was terrrrible. JGenuine Hotels.com guest review
"Easy to find"
I am verry plast.Genuine Hotels.com guest review
"Someone smoked in a Non-Smoking Room."
We checked in at 9 at night to a pre-paid NON-Smoking room. Upon opening the door, the room smelled of cigarette smoke. When the front desk employe was asked-we were assured it was a non-smoking room. Even with the smell. They said the hotel was booked and there was nothing they could do to move us. Since it was prepaid, we also could not forfeit without […] loss financially. It was a very unfortunate way to spend two nights of our trip. For non-smokers to walk out of a hotel with their clean clothes smelling of smoke from their room is completely unacceptable. Read moreGenuine Expedia guest review
"It is easy to access highway."
It is ok for just sleep considering the price is reasonable.Genuine Expedia guest review
the stay was good it was nice to see an indoor pool the only thing was there was no refridge it was a good location for why we were there. thank youGenuine Hotels.com guest review
"Our Five Stay at Travelodge, Cleveland/Willoughby,"
First day, check in, Front Desk Person very rude. Asked to be put in a bottom room, her response, No you did not ask for a bottom floor room. Second day, not enough towels, tub water not draining, the room, hallway smells like the whole place got wet and has not dried. Every day we have to keep asking for towels. Kitchen - toaster is broken, have to […] keep asking for coffee, milk, sign on Orange Juice (Broken or out of Juice. We were able to move to a bottom floor #127, no hot water, called front desk, lady said we can move back to the other room. This lady is rude, did not ask to see what she could do. You have 20 to 30 rooms and you have only one dryer and one washer. The atmosphere of the Hotel, does not look nice, it looks run down. Bed mattress needs to be replaced in Rm 127. It smells musty. You need newer TVs, the TVs are old. Read moreGenuine Expedia guest review
Air conditioning was broke the entire stay, the fridge and microwave couldn't run at the same time! Me and My Wife did Make the Most Of it even still!Genuine Hotels.com guest review
Our room was horrible. Cob webs on ceiling, dirty pillow cases. Dust behind dressers. Bug jucie smashed on wall. It was the worst hotel I've ever stayed atGenuine Hotels.com guest review
Their were a lot of people milling around in the parking lot. A vagrant tried to enter my room looking for shelter. Staff sitting around doing nothing. Basically terrible place.Genuine Expedia guest review
"It was fairly close to Cleveland Clinic."
We were there 2 nights and they never brought us clean towles etc. Never cleaned our room. And the air conditioner was on MAX and it was still warm in the room. The hallways smelled like trash and vomit. The only items they had for their continental breakfast was toast and 2 kinds of dry crereal. I would NEVER recommend this place to anyone. The beds […] were like laying on the floor. Read moreGenuine Expedia guest review
"cleanliness, things not working"
Room was not very clean, tv fuzzy, air conditioner worked poorly, comforters stained, toilet ran, tub drained poorly, yada yadaGenuine Hotels.com guest review
"Would not stay again"
Room was reasonably clean, but looked like there was mold in the bathtub. The tub did not drain and there was a light bulb out on the bedside lamp. We reported this and the receptionist did not seem too interested. Their continential breakfast consisted of cold cereal and toast. I would not recommend this hotel and will not stay here again.Genuine Hotels.com guest review
"close to family"
A good bed. Clean but tired looking room.Genuine Hotels.com guest review
The room was dirty. We had to stack the furniture to use the roll away bed. The carpet was filthy. My son has to crawl and his feet and knees got black from the carpet.Genuine Hotels.com guest review
"Don't come here."
Inhospitable staff, strange room smell, unwashed bed sheets that were filled with hair, generally dirty room -- overall this was the worst hotel experience I've ever had. Even cheap hotels should have a basic level of upkeep, which this Travelodge lacked entirely.Genuine Expedia guest review
"photos look better than reality"
Was dissapointed that pool was out of service(the first week of July) who does that in a northern state during the summer! The beds were not very comfortable and the hotel was in dire need of a makeover. Traveling with a pet and was not told up front that a pet deposit was required, it would be nice to put that on the web site. Very good location and […] if it was updated it would be a real moneymaker for the owners. Not as good as other Travel Lodge's I have stayed in and don't think I would stay their if I wasn't traveling with a pet. Read moreGenuine Expedia guest review
"OK for Passing Through"
We were just passing through and looking for an inexpensive place to sleep. This place was comfortable and clean but not much else...Genuine Expedia guest review
"Old but soft"
Old worn carpets, outlets, and raggedy towels but soft crisp bed. Breakfast was cereal. Staff helped find movie theater but facility is extremely dated. Cheap.Genuine Expedia guest review
"Not Good. It was Ok for price"
No very cleaned.Toilet flush was not working porperly. AC was not functioning properly.For one night stay it was ok.Genuine Hotels.com guest review
"Room not clean."
I have stayed here before and had good experiences, but this time the hotel was dirty and in need of maintenance.Genuine Hotels.com guest review
"Fit what we needed"
This hotel was close to where we needed to be, but was definitely no-frills. The pool not being open was disappointing. Our room toilet was leaking around the base, and once the front desk was informed, it was repaired the next day. The front-desk staff were very helpful with all of our requests. The room was clean and housekeeping made up the beds […] each day. We had to track down an ice bucket. Read moreGenuine Hotels.com guest review
"no pool, even though advertised"
Pool was not working, even though pictures showed an indoor pool. i was told there was some small print stating pool was not working until 7-1-2013. it is not too hard to keep up technology and take the picture down. when i wanted to change the reservation with hotels.com, i was told there were no hotels within 50 miles of cleveland with a pool (not […] at all believable), so i was stuck there. Read moreGenuine Hotels.com guest review
"Don't Make this your first choice"
It was a smelly and very outdated. The nightstand next to the bed was SO sticky. Someone must have spilled and house keeping did not clean. Bathroom floor had multiple cigarette burns. Overall just a pretty gross place.Genuine Hotels.com guest review
Found nothing wrong with my stay. Would have liked to have computer access in lobby area to check messages that may have been important.Genuine Hotels.com guest review
Price was good, but bathrooms were covered with mold. Bug traps on the floors.Genuine Hotels.com guest review
"Travel lodge willoughby"
Dirty, dirty, dirty! No towells. Dirty room. Shower backed up. Discusting! Continental breakfast......terrible! Wheat bread, horrible coffee, stale cereal. No wsy would I stay again! No way!Genuine Hotels.com guest review
It was disgusting and smelled like cigarettes. Every evening when we came in it reeeked of marijuanna and they didn't even make our beds. It was the worse hotel I have ever stayed in.Genuine Expedia guest review
"Nice hotel in good suburb area of Cleveland."
I enjoyed my stay at the Travelodge in Willoughby. It was very convenient location right near the 90 Interstate which made it easy for me to get to downtown Cleveland.Genuine Expedia guest review
Pool was closed sounded like pool had been closed for awhile. Breakfast was cereal and coffee.Genuine Expedia guest review
The first room we had smelled so bad (skunk), however the lady at the desk got us another room. It was okay for a one night stay. No elevators though and we requested a lower floor room. Make sure you call ahead if you need this. Overall everything worked out fine and we got what we needed.Genuine Hotels.com guest review
"Hotel that you can sleep in"
Our stay was good & the staff was nice. We really like one woman that worked at the front desk :) ...Genuine Expedia guest review
Wouldn't recommend this for anything...... Showed up for key they were calking cops. There was cops in the hallway trying to get into a room right down the hall from mine. Asked hotels.com for 2 adjoining rooms didn't get them. Wanted a relaxing sit in hot tub play on pool they were both closed for repair. No warnings on that. We were getting ready […] for bed pulled down blankets there was a towl an water bottle cap in bed. Checked the other room there was a fake eyelash on wall by the bed. Screaming going on all night in halls. Continental Breakfast consisted of raisin bran, frosted flakes, an toast.. Read moreGenuine Hotels.com guest review
"The most disgusting Hotel ever!!!"
It wasn't even clean! The staff was so so rude and not friendly at all. It supposed to have a breakfast but they will provide you only milk and cereal, not even bread!!!Genuine Expedia guest review
"worst stay ever!!!!!!!"
i will never stay at this travelodge again! we had to change rooms because one of the beds had a major sag in it, plus the room smelled, the ceiling had water damage and the pool was not working, are you kidding me. did i mention only 1 washer and dryer. this place needs a major remodel. very outdatedGenuine Hotels.com guest review
overall rating: only a 4 because it is just a cheap hotel. However ... despite usual cheap-hotel standards of the building/room, everything about it was fine. easy to find and easy to get back on the highway. well-kept and clean, removed from the main road for quietness. checked in at 4:30am due to car issues, but there was someone ready and completely […] polite as they helped me check in at such a crazy hour. ran out of toothpaste, but 2 people immediately went searching the office and supply room when I asked. breakfast: coffee, juice, milk, 2 flavors of doughnuts, 2 kinds of cereal, toast? (forgot) Read moreGenuine Expedia guest review
"NEVER stay here!!!"
A bad experience!: - water for shower never got past warm. When called about it was told it takes a while to warm up ad to turn on sink faucet as well. Dint work even after 15 minutes. - pool was closed and not informed until after I paid. When I found out I asked if i could get money back to go elsewhere. Told no. Already paid... - continental breakfast […] consisted of milk, 2 generic tasting cereals, toast coffee. - Shower drain wouldn't drain. Finished the tepid shower with water over my ankles. Front desk said maintence would look at it in the morning. - I emailed travelodge and still don't not have a reply from them. You get what you pay for- but this doesn't even come close.!! Too many other choices This place should be closed. Extremely poor place and service!! Read moreGenuine Hotels.com guest review
VERY MISLEADING THE POOL IS ALSO NOT IN SERVICE THE THE YEARGenuine Hotels.com guest review
It was very relaxing and the bed was more than the best rest or sleep ever...lol, in other words it slept better than mines...will visit again, and thanks for the hospitality.Genuine Hotels.com guest review
"Spend your money elsewhere"
Its a run down hotel.Genuine Hotels.com guest review
Needed a cheap motel near Cleveland that wasn't disgusting, this was what I needed.Genuine Expedia guest review
"Highly suspicious behavior"
For starters our room key would not work and through out our stay we would constantly have to go to the front desk to have them re-code the key card. Once we got into the room, the first thing we noticed was that there was only one towel. We asked for another and they said we have to bring them our dirty towel to get a new one. The room was pretty dirty, […] not the worst I've seen, but still pretty bad. We were staying there a week and through the course of the week we witnessed several weird and suspicious behaviors, such as women hanging out in their cars in the parking lot and going into rooms with different men. One woman we saw nearly everyday and often times she was crying hysterically and she was parked in a different part of the parking lot every time. The curtains were almost too small for the windows and when you are on ground level you feel as if anyone walking by can see straight into your room. The bed was overly hard and by the end of the stay I had quite sore back and shoulders. As for their "continental breakfast", it consisted of powdered donuts, dry cereal and toast. The only thing resembling any kind of fruit was orange juice. The one time we did make it in time for the breakfast, one of the hotel workers was sweeping the donuts away as we were trying to get one. I don't know, maybe they wanted them for themselves. Read moreGenuine Expedia guest review
Not bad for the price. It's not a good neighborhood for walking(I don't drive) butthere's continental breakfast in the main building and a Bob Evan's across the parking lot. I'll stay there again next time I visit family in the area.Genuine Hotels.com guest review
"Get what u pay for."
Needs updated.Genuine Hotels.com guest review
Dirty outdated hotel. The breakfast is cold cereal and bread! I was in Cleveland for work and left for the day and returned to find housekeeping left my room door open. I stayed here because the hotel I normally stay in was booked. Do yourself a favor and spend $20 more and stay anywhere but here.Genuine Expedia guest review
It was very dirty and service was badGenuine Hotels.com guest review
It's coolGenuine Hotels.com guest review
"Served its Purpose"
By no means was this a nice hotel or one I would want to stay in again but I was simply there to spend a night before some job interviews the next day. The hotel was dirty, some of the linens were ripped, and they provided very few toiletries/hospitality items. It certainly served its purpose as I wasn't looking for anything great but I would pay some […] extra money to stay elsewhere if I needed to again. Great location though! Read moreGenuine Hotels.com guest review
I specifically asked for a hotel with an indoor pool because it was partially a birthday present. Got to the hotel and pool was not filled with water and clerk did not even offer a discount. Room smelled. If it were not so late i would have asked for a refund. The room was a place to put your head but it was not clean or agreeing and i do not complain […] about rooms. Read moreGenuine Hotels.com guest review
If Your going to close the pool an hot tub you should have had that at the top of your web page not at the very bottom I got there around five thinking my two. Children would have something to do before they go to sleep not be in a room watching tv thanks will I tell others to use your place noGenuine Hotels.com guest review
Motel was ok. Good location. Pool was out of service which should noted before booking.Genuine Expedia guest review
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