Howard Johnson Express Inn -- North Plainfield

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Genuine Hotels.com guest review

I know this is not a 5 star hotel, but the LEAST you expect from any hotel is a clean bed.. well mine had a condom wraper in between the sheets and long black hairs too!! How disgusting is that?. Called the front desk they offered go change me to another room ( conviniantly located right in front of noisy ice maker) because there was nothing else they […] could do. Called the manager the day after and she just acted like it was not a big deal, I guess Ms Patel is used to guests complaining about her nasty, poorly managed hotel. Left the next day to another hotel and on my way out saw a pretty big roach by the ice machine. will NEVER stay at this hotel again, I would rather sleep in my car. Read more

Genuine Hotels.com guest review

Hotel site is a mess. Poor food quality in morning

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms ARE newly renovated, and nicely so. The management was disagreeable and argumentative, and the grounds were muddy and strewn with construction debris. The pool is closed due to renovations, and I never saw a hot tub. The breakfast area was dirty (food spilled all over and not picked up) and I never found coffee in the urns. If you are staying […] with no expectation of hospitality, then you'll be fine, the room is nice, but outside of that, don't Read more

Genuine Expedia guest review

Customer service is a joke as is the "breakfasts" But if you get a renovated room its ok. But some rooms have bedbugs do not put your clothes on the floor.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was clean and rooms very comfortable. Staff was friendly and helpful. Would recommend this to anyone who needs a hotel in this area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was filled with mold and bugs and there were holes in the walls. We had to leave immediately for fear that our belongings would become infested with bugs.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was remodeling which I knew previously. Rooms were very clean but was extremely hard to get an Internet connection. ( signal was extremely poor) It was stated that the hotel is 12 miles from Newark city center. That is nor true. It's 22 MILES. Room was good but the TV could have had some HD programming. There were none.

Genuine Hotels.com guest review

The place is very old and the outside is under major rennovation. Our room was very clean, modernf and comfortable, however, if you desire 2 beds you will be placed on the side facing the highway. There is some traffice noise and in fact our first morning was horrible but thereafter during the week tollerable. Construction workers start at 0700 but […] the hammering, nailing and sawing begin at 0800. The Continental breakfast room is extremely small and the food is limited consisting of 2 types of cold cereal, bagels and/or rolls, regular or decaf coffee, milk and OJ. I asked about having any jelly---NONE. The staff was very accommodating and friendly and so overall (if you can handle these "cons" I would say that you will be pleased. Read more

Genuine Expedia guest review

Helpful front desk. I switched from non-smoking to smoking. I also got a free upgrade from 1 King to Double Queen. Lost my key card a few times, front desk helpful and courteous. Didn't use room service much, but when I did, they even nicely arranged some things I'd left strewn about. Inside the room is nicer than the building itself. The floorplan/layout […] is an annoyingly long hallway. Parts of the building needed/were in construction. Building is only in a moderately convenient location - only a 1 way street in front of the hotel. Continental breakfast isn't very great.You'd better hand-check the bagels for the hit-or-miss freshness. Overall, I think the people are good and helpful, but the hotel corporate company could be doing more on their end. Read more

Genuine Hotels.com guest review

The hotel is decent, however the owners of the hotels are shady, the fact that is under construction did not bother us, but the cleaning issue was a bit to be left to everyone's taste.

Genuine Hotels.com guest review

Please do not support this particular HoJo. During the power outage in NJ 10-29-11-7 many hotels were filled to capacity. We had reservations that we made on 10/31 for 10/31 and 11/1. On 11/2 when I asked to extend my stay the clerk at the desk said they were raising the rates 100% from what we paid. When I reminded him that we were in an emergency […] and he is price gouging he said "Many people will pay". Real Nice. Hopefully he made enough money this week to keep them for a long time because I wouldn't support his business ever again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There is a major renovation of the exterior ongoing, and it is a construction site. Major improvements have already been done inside. New beds, night stands, four new lamps, desk, table and large screen TV, curtains, drapes. black-out curtains! It provided what I wanted, coffee maker, microwave, and small fridge, and the price was LOW. There are few […] motels in that area, so they could have charged more, but given the work going on, they lowered the price, which was more than fair. I rate it a good value for your money. Read more

Genuine Expedia guest review

I don't think the sheets are washed proberly,very dengy looking.We also encountered bed. traverlers beware

Genuine Hotels.com guest review

I stayed there several times on both floors and each room had bed bugs so people beware.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is being renovated. There were stacks of plywood and other building supplies and equipment outside and one side of the building was down to the framework. The carpet in the stairway was old and a bit smelly. Hopefully that will be replaced too. The room was in brand-new condition. If I did not open the sliding glass door onto the small terrace, […] I could imagine that I should have been paying two or three times what it cost. Since I stayed there just for the overnight for a business meeting the next day, the only negative about which I could truly complain is that breakfast is made available in the front office building with space for perhaps four people at once if they don't mind sitting at the same table and walking in the rain from their rooms to get there. If they improve the building as well as they have improved the rooms, this will be a four or five star hotel when they're done. Right now, it's a mixed bag. Read more

Genuine Hotels.com guest review

Booked this room for two nights. The outside of the hotel was not in the best condition. As we walked to our room the hallways smelled really bad. The room itself wasnt bad but we left and found a much better hotel (We didnt even ask for a refund). I would not have felt comfortable staying there!

Genuine Hotels.com guest review

The beds were clean and very comfortable inspite of no microwaves and refrigerators, the rest was good.. breakfast was good and the staff were polite to respond too.

Genuine Hotels.com guest review

CURRENTLY BEING RENOVATED. IT WAS BETTER THAN WE EXPECTED. NEIGHBORHOOD WAS GREAT. STAFF WAS PLEASANT.

Genuine Hotels.com guest review

The outside was being renovated n looks pretty bad. The room were really nice tho, clean, n comfortable. Not bad at all for the price.

Genuine Hotels.com guest review

The cable went out so we had no tv and could not find out info on streets blocked. Foundation was all dug up and there was mud all around. The office was flooding and the parking also flooded, but the drain was fixed before we left. Our non-smoking room smelled horribly of smoke. All my clothes were permeated when we got home and had to wash everything. […] The microwave did not work although they did replace it with a new brand new one. The refrigerator was not very cold. We put nothing in it. Read more

Genuine Hotels.com guest review

This hotel, although currently under major renovation, was good for a brief business stay. Note that this hotel has full time residents from the local community on obvious gov. assisted program. There were no issues, but this is not a comfortable environment for families/children on vacation. For business folks, its very suitable.

Genuine Hotels.com guest review

Stained sheets, hair in bed, holes around piping in bathroom- need I say more. I walked out.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was clean . However, the best thing about this hotel was the phenomenal customer service! The front desk even called our room after check-in to ensure we were satisfied with the accommodations. If ever in the area again, will definitely stay there.

Genuine Hotels.com guest review

overall the hotel service is good compare to other, i have visited

Genuine Hotels.com guest review

I don't usually write reviews for my hotel visits because they were never anything that special. This hotel is an exception because I would never expect such awesome service from a 2-Star hotel. My expectations were pretty low at first, but the staff completely exceeded it the moment I walked in. They were very friendly and helpful. I came a little […] it earlier than 2 and they were still cleaning up the rooms. So I waited and it wasn't much of a hassle. I was looking forward to this stay for the sole reason that Expedia had a last minute deal of a discount Jacuzzi. That jacuzzi was just amazing for a "budget" hotel. The bathroom door had to be slammed in order to close all the way. The bed was comfortable and the room was spacious enough. My friend and I were hungry in the middle of the night. We were surprised to see that they had coffee and hot water with teas available in the lobby all night. They also had a microwave. We were able to make Ramen that night. The breakfast was also good. There was a selection of cereal, muffins, bagels,oatmeal, and they even had a waffle maker. There were different blends of coffee and juice flavors. I really enjoyed my stay at this howard johnson inn What made it even better besides the nurturing staff and great amenities was the really, really affordable price. Read more

Genuine Hotels.com guest review

was worth max. half the price we paid over Expedia (booking in advance)

Genuine Expedia guest review

the rooms are newly renovated. The hotel was well managed overall, clean, and comfortable. Not fancy but just right for business travel. Free wifi access, decent breakfast included, and the rate was very moderate.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was in very bad condition.Parking lot had trucks.gave a feeling as if it is Truck Stop.Reception area not appleaing.Hotel coridor had strange smell,not lighted enough,feeling of suffocation,Paint cans and garbage in corner,when complained no alternative was offered.We stayed there for about 20 minutes.This was the worst hotel we ever stayed;I […] wish we get our money back !!! Read more

Genuine Hotels.com guest review

I checked in the Howard Johnson Hotel on route 22 in Plainfield, NJ and to my dismay, nothing was as they has advertised online. They had drywall missing and exposing the walls, rust in the bathroom where the soap dish should have been. No, iron, hair dryer, or any of the amenities they advertised. Apparently people actually live in the hotel and it […] was dirty!! My advice would be: STAY AWAY!! DO NOT SPEND YOUR MONEY YOU WILL BE DISAPPOINTED!! Read more

Genuine Hotels.com guest review

Room wasn't ready however hotel personnel gave me another room until mine was ready. Room reserved had a regular bathtub w/jacuzzi jets. I expected a stand-alone medium sized jacuzzi like shown in advertisement. Otherwise ok, hotel was still under construction.

Genuine Hotels.com guest review

They are in the process of refinishing the hotel. They have many permanent guests who are loud and obnoxious.

Genuine Hotels.com guest review

The place reeks of 18 variants of mildew. The hallways stink of mildew in a way that physically throws your back. They are dark, they are ugly. The room was a bit better, but I have to ask, "who in the world approved their interior design?" Dark and ugly patterns abound. Note to the manager: having your dad lounging in the reception area (lying flat […] on the sofa with dirty bare feet on the coffee table) is not professional, and not how we do things here. So guys, buy 1000 gallons of Lysol and spray it everywhere. That will give you a good start. Read more

Genuine Expedia guest review

I'm just about the least "needy" hotel guest out there. As long as the room is clean and everything works as it should I'm happy. Such was not the case this time. The A/C cut out throughout the night and I had to get out of bed 5 times through the night to restart it. They gave me a different room the second night and it was a better but that first […] night was horrible and nothing was offered to offset the inconvenience. The room they moved me into appeared as if it hadn't been cleaned. Old, broken soap in the tub, crumbs from the previous guests meal on the desk and floor, etc. The hallways looked like a war zone and the smell was, shall we say, unpleasant. All in all, I would have made out better sleeping in my car. Read more

Genuine Expedia guest review

This hotel was extremly clean and comfortable. Room size was larger then expected.

Genuine Hotels.com guest review

our stay wasn't the best, but what do you expect for the low price? Upon arrival, the front desk receptionist was not very friendly-we stood and stared at him as he took incoming calls-he actually took the calls rather than putting people on hold. As someone with a Restuarnt Management degree, the people IN FRONT OF YOU come first, not the ones on the […] phone. He then informed us that the water would be out for about 2 hours while they repaired a broken pipe on the second floor-for this inconvenience, he upgraded us to a king bed free of charge which I was pleased with. Then we went to our room-the front desk person neglected to tell us that the ENTIRE second floor was under renovation-it was disgusting-the entire carpet was ripped up and there were brackets laying all down the hallway from the ceiling which had also been torn down-it was very dusty and dirty...just awful. Our room was not the cleanist to say the least...the carpet had not been vacuumed in a while and there was an entire bar of soap in the toilet...theTV was nice though-the bed was quite uncomfortable and the A/C unit did not work properly. Our stay included a complimentary breakfast but when we arrived in the evening, the cereal from that morning was still out in an uncovered bin-yuck. I guess you really do get what you pay for...never again. Read more

Genuine Hotels.com guest review

the hotel is newley renovated.Great hotel! The staff was friendly & helpful. the room was very clean & the bedding was outstanding....great mattress & comforter! Slept better in that bed than I do at home. Free full breakfast was also included in the price... , cereals, pastries, fruit, yogurt. etc. I would recommend this hotel without hesitation & […] plan to stay there again when in the area. Read more

Genuine Hotels.com guest review

the hotel is undergoing renovations and should not be hosting guests. also, they tried to charge more for the room when i arrived. not a great experience

Genuine Hotels.com guest review

This is my first stay at a Howard Johsons hotel. I have stayed at other budget hotels in the past (Red Roof, Motel 6, etc.) and always felt that they were simple, yet clean. This Howard Johnson is very dirty. The halls had cigarette butts, warn carpet down to the threads and all types of holes in the walls, stains, etc. It really needs a complete remodel. […] The rooms looked like they were recently done and were fine. The AC only worked part of the time and the TV remote only change the channels - it did not turn the TV on or off nor change the volume. The manager on duty could not have been less pleasant. Overall a lousy hotel that should only be used as a last resort. Read more

Genuine Hotels.com guest review