All hotels in Naperville, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1617 Naperville Wheaton Rd, Naperville, IL, 60563, United States of America, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 407 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.3
4.0 / 5Excellent
"Good continental breakfast and comfy bed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We came in about 5 am new years day and they allowed us to stay until 1pm. We were so grateful to be able to sleep in.
Genuine Expedia guest review
Other trip Jan 3, 2015
Miranda
US
1.0 / 5Poor
"Worst experience I've had!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Rude staff. There was no toothbrush/cups in the room. Cheap is the word! Staff was very rude they denied sending water in the room. They told me to use the water fountain! They denied sending utensils to the room. They said I have to come down to get it. The breafkast was Horrible. All frozen stale items. I would not recommend coming here. The receptionist has a very bad attitude.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Clean non smoking room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay at a great price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We received a great clean room and breakfast in the morning for a great price! The staff was very friendly and made sure we were being taken care of during our stay. We would definitely stay there again when we are in the area! Excellent hotel
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
John
US
4.0 / 5Excellent
"Pet friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was so great to find a nice hotel at a reasonable rate that allowed dogs! They were accommodating of my schedule and I had a first floor room for easy access outside. Pleasant staff. Thank you
Genuine Expedia guest review
Other trip Dec 22, 2014
Karly
US
3.0 / 5Good
"fine experience."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was ok, we enjoyed the breakfast.
Genuine Hotels.com guest review
1 night family trip Dec 1, 2014
Dongfang
US
4.0 / 5Excellent
"best deal for a better than average hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
great price. hotels is upgrading but room we were in was very nice. Only issue was it was too warm, heat was set to 75 when we arrived. Turned it down but still had to open window in the middle of the night.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Ed
US
5.0 / 5Outstanding
"Nice clean room for a reasonable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed there on a short business trip. Room was clean and comfortable. Check in easy. Great quality of room and amenities, especially for the price. Will be back.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Very happy experience."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Will stay again when we come back again, we have family here that we visit. This is our third time we have stayed with you. Enjoyed each time.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
Andrew
US
4.0 / 5Excellent
"Very nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel for the price I paid & I would definitley stay here again. Both the fitness center & breakfast area were under construction, so they had moved these to other rooms (I never visited the fitness area, but the breakfast area was small but decent) Continental breakfast was good, nothing spectacular, but I thought it was decent for the price. All of the staff I encountered were very nice & friendly, & the hotel was clean, and well kept. Our room was very clean, and comfortable! We had a no smoking room, and it smelled clean & completely smoke free. I was very pleased with my overall experience!
Genuine Expedia guest review
Other trip Dec 3, 2014
T
US
5.0 / 5Outstanding
"Yohoooo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this hotel has always been one of my favorite get away ! It is affordable with friendly staff, rooms are clean and simple. Clean is everything when it comes to a hotel....
Genuine Hotels.com guest review
2 night trip Nov 29, 2014
Roseanne
US
4.0 / 5Excellent
"Got a great deal!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I booked online at the last minute during a holiday week and surprisingly got a great deal and a great room. I travel multiple times a year and have stayed at a variety of hotels and I must say the room I had was comparable to rooms I've paid almost triple the price. The bed was very comfortable, I slept like a baby all three nights. The room was clean, and I'm picking, the tv and furnishings were up to date. Check in and out was no hassle. Unfortunately the building does not have automatic doors. My only complaint was the small room designated for the breakfast area which actually is temporary during construction. Otherwise staff was friendly and the hotel met our expectations. The hotel was in a nice area close to a variety of shopping and eateries.
Genuine Hotels.com guest review
3 night business trip Nov 26, 2014
spring
US
4.0 / 5Excellent
"Relaxing Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff is friendly and accommodating. Rooms are all relatively new and have microwave and fridge. Shower pressure is awesome! Prices are very decent. I do and will use again when in the area,
Genuine Hotels.com guest review
1 night romance trip Nov 30, 2014
Kevin
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had a very pleasent stay at Best Western Naperville Inn. We really enjoyed staying there. As always I rate motel room based on cleanliness. This hotel met our requirement even though microwave in our room was not working. I also like the breakfast. Will definately visit again.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
A Traveler
US
4.0 / 5Excellent
"Will visit again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice location, modern facilities and friendly staff!
Genuine Hotels.com guest review
1 night business trip Nov 29, 2014
Raiment
US
4.0 / 5Excellent
"Easy access to highway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We always seek out a Best Western. This one wasn't as nice as some others we've stayed in, but it was under renovation, so ...
Genuine Expedia guest review
Other trip Dec 2, 2014
Wendy
US
4.0 / 5Excellent
"Thanksgiving and the relatives."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel meets all Best Western criteria. Clean room, good bed, nice breakfast that had butter for the bread and waffles. The staff was friendly and helpful. Hotels.com listed local restaurants. We picked the one featuring Spanish food. It was a great experience.
Genuine Hotels.com guest review
3 night romance trip Nov 26, 2014
Warren
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a nice stay. The room was clean, and the service was good.
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice little hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice overall no complaints near to restaurants and freeways pleasant staff
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Jose
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The front desk employees were very friendly and helpful. When I was there, the hotel was remodeling their breakfast area amongst other things.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
loved my stay at the hotel. so much to do around the area
Genuine Hotels.com guest review
3 night business trip Nov 14, 2014
swany
US
5.0 / 5Outstanding
"Worth every penny"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The price was right. The hotel was clean. Friendly staff and a decent breakfast. No complaints.
Genuine Expedia guest review
Other trip Nov 24, 2014
not-a-HOJO-fan
US
4.0 / 5Excellent
"nice hotel close to north central and Benedictine"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
staff was very friendly and helpful close to highways and colleges great price and free breakfast
Genuine Expedia guest review
Other trip Nov 20, 2014
joe
US
5.0 / 5Outstanding
"2-day stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very convenient location and satisfactory services during 2-day stay.
Genuine Hotels.com guest review
2 night family trip Nov 4, 2014
Chiang
US
4.0 / 5Excellent
"Nice and Affordable"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is undergoing renovations but overall it was a good experience. Affordable, but not trashy.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
Melissa
US
4.0 / 5Excellent
"One night good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great sleep. Good breakfast.
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
A Traveler
US
4.0 / 5Excellent
"Economical overnight close to Chicago."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Brief visit to children in city, convienient location off 88, good restaurants in area.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2014
A Traveler
US
1.0 / 5Poor
"Terrible!! 1 star Hotel at Best"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This is the WORSE hotel stay I have ever experienced. The hallways were stained ans smelled really bad, my room had a very MUSTY smell, not enough towels in the bathroom, TV had NO cable channels, and the bed was very hard! The bed was so hard that each day I woke up I had a headache and my back was sore. To make a long story short, I will NEVER stay at this Hotel again. I wish I could get a percentage of my money back. This hotel was NOT worth the 80.00 per night that I spent. NEVER AGAIN!!!
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
Herman Jackson
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It is an older hotel but it was great for the price. The breakfast room was small. The room was clean. Wish shower had grab bar in it.
Genuine Hotels.com guest review
3 night business trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"BW - Naperville"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is one of my favorites. I stay here all the time. Lower rating on room cleanliness & comfort due to one thing only: The hotel must lose a lot of irons, since they have them secured to the ironing board. This is the only hotel I have ever been in that does this and it is a major pain.
Genuine Hotels.com guest review
2 night trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"pleasant stay, clean room and hot breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant stay for 2 nights at the hotel. There is a Korean market nearby and some pretty good restaurant around.
Genuine Hotels.com guest review
2 night business trip Oct 5, 2014
Yu Ken
US
5.0 / 5Outstanding
"Nice place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very clean and in a nice location. My family and I would stay there again. Staff was very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
Kerri Hogue
US
4.0 / 5Excellent
"Better than a 2 star for sure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Microwave and refrigerator in room, large screen tv and safe make this better than I expected
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"guadiana"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
it is a very nice place
Genuine Hotels.com guest review
1 night business trip Sep 27, 2014
j. j.
US
5.0 / 5Outstanding
"Excellent all purpose Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is not our first trip there, and we return for the same reason. It is a very nice, convenient place. Easy access to the places in the area we wish to go, with good transportation into the city f Chicago. That alone eliminates so much stress with traffic etc. Nce places for good food. The staff is very efficient. And the breakfasts have a nice selection of fresh foods and fruits.
Genuine Hotels.com guest review
1 night trip Sep 30, 2014
Mary
US
5.0 / 5Outstanding
"BW Naperville"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The BW Naperville is my go-to hotel whenever I need to be in that area. I have been "passing through" on business for several years now and this is where I stay. Clear, good facilities, and convenient to everything.
Genuine Hotels.com guest review
2 night business trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was told they were pet friendly by hotel staff when I called them. As it turns out they are not. They let us stay without making it to much of an issue. I would stay at this location again.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Speedy check in, clean and pleasant room, quiet atmosphere. Breakfast area was small and busy but breakfast was great. Staff was pleasant.
Genuine Expedia guest review
Other trip Sep 25, 2014
Sue
US
5.0 / 5Outstanding
"Passing through, but a great nights sleep!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a short hop from the highway, this hotel was very reasonably priced and the beds were very comfortable. The staff was especially friendly. The place was clean and the breakfast was fine. Waffle maker, toast, bagels, cereal, fruit, plenty to get us going in the morning.
Genuine Hotels.com guest review
1 night trip Sep 18, 2014
Lori Scallatino
US
5.0 / 5Outstanding
"Luxurious room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The cleaning staff took great pride in their job. The desk staff was friendly and helpful. The room was so nice I did not want to go back home to my apartment.
Genuine Hotels.com guest review
2 night business trip Sep 15, 2014
Kathryn
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfortable, clean and quiet. The breakfast was a little basic...but the coffee was surprisingly good.
Genuine Hotels.com guest review
3 night business trip Sep 13, 2014
Blackcoffee
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean and convenient
Genuine Hotels.com guest review
1 night business trip Sep 9, 2014
Calvin
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is easy to get to from I-88 and is an easy drive away from downtown. If you are running a race in the forest preserve, it is a quick drive of about 5 minutes. I would stay here again.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great hotel. I really enjoyed staying there. Very clean. Reasonable price.
Genuine Hotels.com guest review
2 night family trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable bed, good breakfast, nice TV, big room
Genuine Expedia guest review
Other trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Cleanliness of room/hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best Western in Naperville Inn was very nice and clean. The staff was very friendly and helpful.
Genuine Hotels.com guest review
1 night business trip Sep 5, 2014
Michael
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
excellent staff, very helpful with direction and attentive
Genuine Expedia guest review
Other trip Sep 11, 2014
Rosa
US
5.0 / 5Outstanding
"Nice hotel outside Chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed 2 nights outside Chicago, Ate at Bombola and it was yummy... staff was super nice and helpful
Genuine Expedia guest review
Other trip Sep 9, 2014
Christopher
US
5.0 / 5Outstanding
"Enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed every aspect of our stay.
Genuine Hotels.com guest review
2 night romance trip Sep 5, 2014
Mike Pabarcus
US
4.0 / 5Excellent
"Stay in Naperville"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect for a one night stay. Close to the highway, downtown Naperville, and restaurants.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews