All hotels in Naperville, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1617 Naperville Wheaton Rd, Naperville, IL, 60563, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 436 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.3
4.0 / 5Excellent
"Would stay here again, but turn down the heat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was good, except the room was way too hot! Turned the air on as low as it would go (60 deg) & it took over 24 hrs to get to a tolerable temp. Also, someone smoked in the non-smoking hallway in the evening. That made it unpleasant to walk to the elevator. I told the front desk & they dealt with it. Smoke smell was better by morning. 2nd night was more pleasant.
Genuine Expedia guest review
Response by Best Western Naperville Inn
Hello Lynda, I apologize for the malfunction of the AC unit during your stay and that we have not addressed your concern immediately. we will make sure this is corrected and handled accordingly should occur in the future.
Other trip Feb 3, 2015
Lynda
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Good hotel. Nice stay. Would recommend this to families and couples for good rates and comfortable stay
Genuine Expedia guest review
Other trip Feb 3, 2015
Vonn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel worked very well for an overnight stay.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"work"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice hotel
Genuine Hotels.com guest review
1 night business trip Jan 4, 2015
Blake
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
Unfriendly and inpolite manager. Breakfast was poor.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"nice!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
enjoyable
Genuine Hotels.com guest review
2 night trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"mom's birthday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very polite, and helpful staff. Building was in great condition as was the room, and the breakfast was delicious! Definitely will stay again when visiting family!
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
dawn
US
4.0 / 5Excellent
"Best Western Naperville"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel for a great price. Staff was very friendly and hotel was clean. I found it a bit loud with slamming doors but could have been where our room was. Would stay there again. Great location close to a lot of stuff.
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
Michelle
US
5.0 / 5Outstanding
"Awesome stay..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms were clean, bed comfortable, lots of towels, complimentary breakfast was awesome (waffles, orange/apple juice, coffee, donuts, yogurt, bagel, cream cheese, cereal...) nice and quiet. Fitness room was great too
Genuine Hotels.com guest review
1 night trip Jan 21, 2015
Darlene
US
4.0 / 5Excellent
"New breakfast room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
They recently redesigned the breakfast area! It was very nice!! This hotel is a great value.
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
William
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We were in town for a college visit and this was a convenient location.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
Ann
US
4.0 / 5Excellent
"Palestinian Guy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We booked one night as we were diving to Iowa city. I would stay again and recommend it to anyone.
Genuine Hotels.com guest review
1 night romance trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very helpful. Getting luggage racks for us. Breakfast was great. Best I have had at a motel in a long time.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
US
4.0 / 5Excellent
"Naperville"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We came in by train for the first time and the hotel arranged a taxi for our arrival and departure. The room was clean, relaxing and very comfortable. The staff were very professional and curious. I'll stay again on our next visit. Thank you.
Genuine Hotels.com guest review
1 night romance trip Jan 18, 2015
A Traveler
US
4.0 / 5Excellent
"staff was great"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I would return and use this location. Great staff and clean rooms.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A pleasant one night stay.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Torgerud
US
4.0 / 5Excellent
"hockey trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
great location with good customer service...use this motel whenever we play in the Naperville area
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Hotel For the Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Check in was easy and friendly. The room was nice and clean. I was pleasantly surprised about the quality of this place considering what we paid for our room. We accidentally left a pair of earrings and they found them and put them in an envelope until we could come back for them. Would definitely stay here again.
Genuine Expedia guest review
Other trip Jan 19, 2015
CR
US
4.0 / 5Excellent
"Good place to stay, nothing fancy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was here to attend a training, so only needed a clean place to sleep. Spent very little time in the building. Staff was friendly and very helpful.
Genuine Expedia guest review
Other trip Jan 19, 2015
Maureen
US
5.0 / 5Outstanding
"Close to our destination."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very helpful. Breakfast area was well supplied and clean.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Better than expected. Well done."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Exactly as advertised. Overall, was impressed with everything. Rate was more than reasonable. Will return when in the area again.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice staff! Accommodations are good but not fancy.Overall a good hotel close to Chicago.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel overall! Nice staff and clean rooms. Very affordable!
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very reasonable for the price. Had to stop during a snowstorm. Excellent variety of food for breakfast
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
"3 night family stay for Chicago visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall - 4/5 .. Everything Went well like - awesome breakfast, very clean room and service, good neighborhood. Only thing for which I am taking 1 rating off is that the bed size was very small. The room price was good. 40 minutes drive from all major Chicago attractions.
Genuine Hotels.com guest review
3 night family trip Jan 1, 2015
ANURAG
US
4.0 / 5Excellent
"napervilleMuscatine"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good!
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
Michael
US
1.0 / 5Poor
"Old"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Everything in this hotel looks old, smells old, the carpet is old. I won't come back.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Quiet, Safe, Wonderful!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Found this hotel on hotels.com and was so pleased! The hotel staff was very friendly and I felt safe staying at this Best Western with my 8-year-old son. Wonderful experience!
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
meredith
US
4.0 / 5Excellent
"Great price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great price!
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and beds were comfortable. The staff was professional and friendy. My requests were met immediately with a smile. There has been some remodeling to the breakfast area and fitness room. Our child is going to school in the area so when I return, this hotel will be my first choice. I really felt like I received alot for my money.
Genuine Hotels.com guest review
3 night family trip Jan 1, 2015
Mary Ann
US
4.0 / 5Excellent
"great find in Naperville"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
thanks again for the great stay and hotel is in great shape and free breakfast is a bonus !! great area, places to walk to ( movie, food, stores)
Genuine Hotels.com guest review
2 night trip Jan 1, 2015
A Traveler
US
3.0 / 5Good
"Great Staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff was great! Very friendly and accommodating!
Genuine Hotels.com guest review
1 night trip with friends Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"great expirience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice time
Genuine Hotels.com guest review
2 night business trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place to stay!
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Ms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stayed in Naperville best western on new year eve. Room is clean and staff are friendly. The only thing is that I can easily hear people talking next door when they speak loud. But overall I enjoyed my stay
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Good continental breakfast and comfy bed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We came in about 5 am new years day and they allowed us to stay until 1pm. We were so grateful to be able to sleep in.
Genuine Expedia guest review
Other trip Jan 3, 2015
Miranda
US
1.0 / 5Poor
"Worst experience I've had!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Rude staff. There was no toothbrush/cups in the room. Cheap is the word! Staff was very rude they denied sending water in the room. They told me to use the water fountain! They denied sending utensils to the room. They said I have to come down to get it. The breafkast was Horrible. All frozen stale items. I would not recommend coming here. The receptionist has a very bad attitude.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Clean non smoking room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay at a great price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We received a great clean room and breakfast in the morning for a great price! The staff was very friendly and made sure we were being taken care of during our stay. We would definitely stay there again when we are in the area! Excellent hotel
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
John
US
4.0 / 5Excellent
"Pet friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was so great to find a nice hotel at a reasonable rate that allowed dogs! They were accommodating of my schedule and I had a first floor room for easy access outside. Pleasant staff. Thank you
Genuine Expedia guest review
Response by Best Western Naperville Inn
Hello Karly, Thank you for your kind words and high rating for our hotel. It brings pleasure to our team knowing that we have sufficed your service preference and you find our price of good value. We will be delighted to have have you back in our hotel again soon.
Other trip Dec 22, 2014
Karly
US
3.0 / 5Good
"fine experience."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was ok, we enjoyed the breakfast.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Dongfang, Thank you for sharing your thoughts of our hotel’s accommodations and services. We are glad that you enjoyed your visit including the breakfast. We will make certain you will have another enjoyable experience on your next visit. Thank you for your business.
1 night family trip Dec 1, 2014
Dongfang
US
4.0 / 5Excellent
"best deal for a better than average hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
great price. hotels is upgrading but room we were in was very nice. Only issue was it was too warm, heat was set to 75 when we arrived. Turned it down but still had to open window in the middle of the night.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Ed, Thank you so much for your high rating of our hotel and for taking the time to share your experience. I apologize for the inconvenience you experienced on the heating unit and that we have not attended this concern immediately. Please do not hesitate to call our attention at any time on your next visit should you need assistance. I assure you that we will attend to you promptly to make sure you will enjoy your stay. Thank you for your business.
1 night romance trip Dec 6, 2014
Ed
US
5.0 / 5Outstanding
"Nice clean room for a reasonable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed there on a short business trip. Room was clean and comfortable. Check in easy. Great quality of room and amenities, especially for the price. Will be back.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello, Thank you for taking the time to share your experience when you visited our hotel. We are glad to know that you were comfortable during your recent visit and you find our rate reasonable. It is our goal to provide quality accommodation to all of our guests. Thank you for your business, we hope to serve you again soon.
2 night business trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Very happy experience."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Will stay again when we come back again, we have family here that we visit. This is our third time we have stayed with you. Enjoyed each time.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Andrew, It is great to hear of how you enjoyed the value and the convenient location of our hotel! It means so much to all of us to hear from guests like yourself enjoyed their experience at Best Western Inn. We appreciate your loyalty and look forward to your future visits
3 night family trip Nov 26, 2014
Andrew
US
4.0 / 5Excellent
"Very nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel for the price I paid & I would definitley stay here again. Both the fitness center & breakfast area were under construction, so they had moved these to other rooms (I never visited the fitness area, but the breakfast area was small but decent) Continental breakfast was good, nothing spectacular, but I thought it was decent for the price. All of the staff I encountered were very nice & friendly, & the hotel was clean, and well kept. Our room was very clean, and comfortable! We had a no smoking room, and it smelled clean & completely smoke free. I was very pleased with my overall experience!
Genuine Expedia guest review
Response by Best Western Naperville Inn
Hello T, Thank you for your input. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. I hope that you will continue to choose Best Western Inn during your travels.
Other trip Dec 3, 2014
T
US
5.0 / 5Outstanding
"Yohoooo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this hotel has always been one of my favorite get away ! It is affordable with friendly staff, rooms are clean and simple. Clean is everything when it comes to a hotel....
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Roseanne, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!
2 night trip Nov 29, 2014
Roseanne
US
4.0 / 5Excellent
"Got a great deal!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I booked online at the last minute during a holiday week and surprisingly got a great deal and a great room. I travel multiple times a year and have stayed at a variety of hotels and I must say the room I had was comparable to rooms I've paid almost triple the price. The bed was very comfortable, I slept like a baby all three nights. The room was clean, and I'm picking, the tv and furnishings were up to date. Check in and out was no hassle. Unfortunately the building does not have automatic doors. My only complaint was the small room designated for the breakfast area which actually is temporary during construction. Otherwise staff was friendly and the hotel met our expectations. The hotel was in a nice area close to a variety of shopping and eateries.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Spring, Thank you for choosing Best Western Inn during your trip to the area. We are delighted to hear that we have surpassed your expectations. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
3 night business trip Nov 26, 2014
spring
US
4.0 / 5Excellent
"Relaxing Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff is friendly and accommodating. Rooms are all relatively new and have microwave and fridge. Shower pressure is awesome! Prices are very decent. I do and will use again when in the area,
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Kevin, It has been truly a pleasure to know that your experience at our hotel left you with a great impression. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
1 night romance trip Nov 30, 2014
Kevin
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had a very pleasent stay at Best Western Naperville Inn. We really enjoyed staying there. As always I rate motel room based on cleanliness. This hotel met our requirement even though microwave in our room was not working. I also like the breakfast. Will definately visit again.
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello, Thank you for choosing to stay at Best Western Inn. We are overjoyed to hear that you had a great time with us and we have met your requirements. We hope you're looking forward to your next stay as much as we are!
1 night family trip Nov 29, 2014
A Traveler
US
4.0 / 5Excellent
"Will visit again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice location, modern facilities and friendly staff!
Genuine Hotels.com guest review
Response by Best Western Naperville Inn
Hello Raiment, It is truly rewarding to know that your overall stay at our hotel was worthy of a 4 star rating. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I hope that you will stop by again during your future trips in the area.
1 night business trip Nov 29, 2014
Raiment
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews