We stayed over for Valentine's Day, I had flowers ordered from a third party vendor that was dropped off at reception. We came back from lunch with the roses sitting inside of our room. I was very happy with that, our stay at this hotel was perfect and I couldn't be happier with their service.Genuine Hotels.com guest review
"No need of reservation"
Will never stay or reserve at a courtyard. If it was possible they would receive 0 stars. My room was given away supposedly there was a flood in the room. Of course did ask to see the room but that was a firm No from management. I had driven 6 hours (arrival time was 12:00 a.m.) on a holiday weekend (valentine's day and presidents day) for a wedding. […] Reservations were made 3 weeks ago. Manager offered 2 roll up beds to a meeting room...seriously!!! I drove for about 3 hours until found a room about 45 minutes away. I hope the courtyard receives information of the word reservation and confirmation! !! aghagah! ! Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Cypress I am extremely sorry to hear of your experience at our hotel. That evening the entire southern California area was experiencing a sell out, meaning there were no rooms available anywhere. I was assisting our staff all night, I spent over 7 hours total calling at least 100 hotels trying to find a relocation for your reservation. Unfortunately, we fell short of both mine and your expectations when it comes to service. Your experience at our property is uncommon and I have never not been able to find a hotel to walk a guest to, there usually is a comparable hotel near by. Please accept my most sincerest of apologies in this regard.
No complaints. Great for a one night stay, but seemed like a good spot for a family planning to visit Disneyland. Easy drive to Disneyland.Genuine Hotels.com guest review
"great place to stay"
very relaxing. Place was clean. Bed was very comfortable. It was convenient for our family. Had a salad at the bistro and enjoyed the convenience.Genuine Hotels.com guest review
Very nice hotel, I was pleasantly surprised. Room was clean and bed was very comfortable. I loved the 24 hr Starbucks at this location and my son loved the 24 hr fitness center. Hotel was conveniently located to attractions.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
Very nice landscape!Genuine Hotels.com guest review
"Great Family Hotel"
They always pay attention to detail and are very accommodating. My family and I stay there at least twice a month, and we enjoy our "second home" very much!!Genuine Hotels.com guest review
"Great overnight stay"
Experience with this hotel was great!Genuine Hotels.com guest review
Very NiceGenuine Hotels.com guest review
Just a quick one night stay for family event.Genuine Hotels.com guest review
"Clean, modern, short drive to Disney resorts"
Just needed an overnight stay near Disneyland during New Year's eve. This did the job and more. The hotel was clean, room furnishings were modern, staff accommodated our late checkout request (they gave us til 2pm), and there's plenty of free parking. Not as close to Disneyland as we would have liked but cheaper and less crowded (hotels by Disneyland […] on NYE were either sold out or room rates were super high). We would definitely stay again. Read moreGenuine Hotels.com guest review
Nice, clean hotel. The heater is a bit loud and didn't start up the first day, but worked fine remaining three days. They have free printing service which was perfect because I wanted to print just a few pages!Genuine Hotels.com guest review
"New Years get away"
New Years get away to Disneyland room was well maintained as well as the Hotel. My only complaint is that the bed was to firm for my wife and I other then that would recommend this hotel staff was great.Genuine Hotels.com guest review
"Definitely Staying Again!"
Clean, friendly, room was fantastic and way above what I would have expected for the price. Comfortable sofa, comfortable king bed and fast internet. Any hotel experience after this is going to be hard to top.Genuine Hotels.com guest review
"clean and good location."
Very nice...Genuine Hotels.com guest review
The hotel was nice and clean and the front people were friendlyGenuine Hotels.com guest review
"Good business hotel"
Was good overall.. A good business hotel but a little far away from freewaysGenuine Hotels.com guest review
Everything was good only thing wrong was that our room wasn't ready at our check in time so we got a handicap roomGenuine Hotels.com guest review
"Great Hotel for Families Visiting Disney"
We stayed here with our daughter in a king room for just one night on a last-minute get-away to see the Disneyland lights (we are annual passholders). Although it was December we were able to swim in the pool (heated) and also take a dip in the hot tub with our daughter, and this was wonderful after a long day at Disney. We have typically stayed in […] the hotels right across the entrance to Disney, but have found issues in these places with cleanliness, high prices, and neighborhood issues with the walk back to the Hotel (lots of homeless sleeping near the Disney maingate plus young drug dealers). Thus, we were happy to try somewhere off the Disney path but in easy driving distance and this place was perfect. Excellent service and super clean rooms and bathroom, plus the couch in our room converts into a pull-out for the kids. Also super quiet and private. This hotel has a business traveler vibe, which means very professional, clean and low-key, which is exactly what we wanted. We will definitely be staying here again on our next visit to Disney!!! Read moreGenuine Hotels.com guest review
Great stay for the price, not a 5 star but definitely a solid 4. Staff was extremely helpful and room was clean. Gym could use a little more weights but overall, I would recommend and stay there again.Genuine Hotels.com guest review
"second time there, will def. use again in future"
so far so good, great experiences both times I have been there.Genuine Expedia guest review
"Our new Disneyland Choice hotel"
My wife and I were getting away for a "just us" getaway. We are Disneyland Annual passholders, and while this hotel was a little out of the way (10-15 min from park) it was perfect. Nice quite neighborhood. Plenty of restaurants and shops and other things within a very short driving distance. We will definitely stay here again, actually I already booked […] another getaway. Read moreGenuine Hotels.com guest review
Excellent hotel!! Convenient location in a very nice neighborhood. Close to shopping and restaurants. I would stay here again. There is no free breakfast. Coffee is $2 dollars a cup.Genuine Expedia guest review
Great experience, staff was very attentive to all requests. The restaurant served us after closing hour and was very kind. Close to Disneyland, yet away from the noise and traffic. Will definitely stay here again !!Genuine Expedia guest review
Overall, great hotel. I would stay again! Everybody was nice & helpful. I loved it there.Genuine Expedia guest review
"Nice hotel with great costumer service"
Hotel over booked but hotel staff was apologetic and made other hotel accommodations for a free night and gave free breakfast vouchers the next day for the inconveniences.Genuine Expedia guest review
"Improve the bathroom condition"
Have to improve the bath room condition. handle is not working well, shower gel, lotion is missing..Genuine Expedia guest review
The riom was clean and comfortable. The free wifi was convenient for use in room and down in the lobby/lounge area.Genuine Hotels.com guest review
"No complaints, great place."
Great place to stay. No complaints. Had a suite, which had plenty of room, two large flat TVs. I would stay there again.Genuine Hotels.com guest review
The hotel was fairly close to Disneyland for the weekend.Genuine Hotels.com guest review
"A couple of nights in Cypress, CA"
Our room was ready when we arrived. Everything about the room was comfortable, except the couch. It didn't have enough support or a place to put your feet except to put pillows on the coffee table but it still wasn't that comfortable.Genuine Hotels.com guest review
"Great hotel! Comfortable & clean!"
Very nice hotel,friendly & helpful front desk staff, clean & comfortable room. No breakfast like I thought, but free & ample parking & free wifi.Genuine Hotels.com guest review
"Comfort and affordability"
Very nice and not overpriced. Bar in the hotel. Friendly and courteous staff. Clean rooms. Not a full 5 stars but definitely a solid 4.Genuine Hotels.com guest review
"Great, clean and Safe hotel for a good Price!"
Was very happy with everything. Good Location, Great room, Good Price, Happy Customer!Genuine Expedia guest review
Pretty good but noisy air conditioner.Genuine Hotels.com guest review
"Nice hotel, a short drive to Disneyland."
I had a great experience at the Courtyard Marriott in Cypress, the staff was very friendly and welcoming. The hotel is in a nice quiet location. I will definitely stay there again.Genuine Expedia guest review
The hotel was very clean and comfortable,bed were great to sleep in.Genuine Hotels.com guest review
If you plan on going to Disneyland and using the parking structure it's perfect! Plus there is an amazing breakfast spot up the streetGenuine Hotels.com guest review
"Decent hotel for the price"
Nice hotel, clean and comfortable. Staff was great; super friendly. Located in Cypress next to the horse track there. Centrally located for ease to beach, shopping, etc.Genuine Expedia guest review
Staff friendly, very comfortable, room too small thoGenuine Expedia guest review
"Close to Cypress COmmunity College"
Hotel Staff are very welcoming, friendly, and helpful. Would most definitely recommned your facility.Genuine Hotels.com guest review
"Nice Cypress Hotel w/ Free Parking"
The Cypress Courtyard was nice hotel. Typical comforts of all Courtyards. Room was had plenty of space and very comfortable. This hotel had free parking which is not common anymore in LA/Anaheim area. Unfortunately my room was above the iron gate that lead to the pool and stairs. Each time someone left/entered - the resulting "BANG" was very annoying. […] The constant banging kept us up most of Saturday night. Lots of food options nearby. Read moreGenuine Expedia guest review
"Nice hotel close to disneland"
Everything excellent. I spend only one night but it was enough to recognize the cleaniness of the room.Genuine Expedia guest review
Clean and quiet roomsGenuine Hotels.com guest review
Good experience. I would stay here again and recommend this hotel to a friend.Genuine Expedia guest review
Hotel was very clean and customer service was excellent!!Genuine Hotels.com guest review
"I'd stay again"
This is an older Courtyard that has been beautifully remodeled. I loved the comfortable and contemporary sofa in my room. The location was a little way off the freeway, but that was ok. It was close enough to all the SoCal attractions, beach and shopping. The staff was friendly and apologized when I notified them housekeeping forgot to clean my room. […] They promptly brought up coffee and toiletries, which is all that I needed. I'd definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel close to hwy"
I loved this hotel very clean comfortable and close to many many restarauntsGenuine Expedia guest review
I stayed here with my boyfriend and two friends. Really nice and quiet. Great for the price. Nice staff and clean rooms. I would stay here again.Genuine Hotels.com guest review
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