"Great location for Irvine & Newport area stay"
The hotel was comfortable and convenient. It was a Great stay and hubby and I will be back.Genuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you for taking the time to write a review. We are glad hear you and your husband had a great stay. See you soon!! Sincerely, Courtyard Cypress
Very comfortable room, clean and quite. Expect for the air conditioning unit would clang at night when we turned it down. Both nights. Very easy to get to from our grandchildren's home in East Long Beach.Genuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you for your review. We hope to see you soon on your next family visit. I would also like to share with you that our rooms are scheduled to be renovated soon. Regards, Cypress Courtyard
"good for relaxing"
It's good for relaxing, quiet and safe.Genuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you for your review! Hope to see you on your next visit to the area.
Good value for the priceGenuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you for your comments please visit us again the next time you are in the Anaheim/Cypress area.
room flooded air conditioning broke . Air conditioner in second room broken. door to bathroom was always locked and broken. staff at front desk was not very attentive. no place to park in lot. very disappointedGenuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Hello, Thank you for taking the time to share your disappointment with our hotel. I would like to apologize for the frustration you experienced when your air conditioner was not working properly. You can be confident we will be following up on your concerns and following up with the front desk staff as well. Please give us another opportunity the next time you are in the area. Sincerely, Courtyard Cypress
"hotel close to disney and little saigon"
air-conditioner in the room not cold.....The room ia so warm...Need more cold air...Genuine Expedia guest review
Hotel was clean and comfortable. Reasonably close to Disneyland, just a short drive away.Genuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you for your comments. We hope you had a great visit to Disneyland! Hope to see you on your next visit to the area. Thank you, Courtyard Cypress
"Nice hotel near Disneyland"
Great hotel quiet area near a lot of stores. I enjoyed my stayGenuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Hello, Thank you taking the time to write a review. We appreciate your comments. We hope to see you again on your next visit to the area. Thank you, Courtyard Cypress
"Comfortable, updated, easy."
Traveling a lot, had an important meeting the following day. Spending the extra $30 over the options was worthwhile.Genuine Expedia guest review
I really loved the hotel. Room was very clean & loved the bathroom, was clean.Genuine Hotels.com guest review
Response by Courtyard by Marriott Cypress Thank you taking the time to share your feedback. Hope to see you on your next visit to the Anaheim/Cypress area.
"Good and Bad"
Room was fine, but pillows were very uncomfortable. Had room service deliver extra towels twice (3 day stay), and both times they failed to bring what I asked for (wrong size of towels, not as many as I requested). Both my wife and I got sick after eating at the hotel's Bistro restaurant (Turkey sandwiches).Genuine Hotels.com guest review
fantastic stay, very comfortableGenuine Hotels.com guest review
The bedroom was great. The bathroom however had a broken toilet and the shampoo bottle was too small (not enough for two people let alone multiple showers).Genuine Hotels.com guest review
"Reasonable Ammenities, Small Beds"
We had to find a hotel quickly due to some remodel issues at our house and wanted to stay local. The hotel staff were very friendly and were quickly responsive to any need or request we had during our stay. The grounds were clean and pleasant. This is not a resort hotel so there was not much to speak of in terms of grounds....but my family had a great […] time in the pool. It was empty most of the time, so we enjoyed being able to take it over. The pool has a 3 foot end perfect for our younger daughter who could not swim - but also had a nice length for getting in a few laps for those of us who could. The whirlpool was small, but also clean and pleasant. Perfect for our family of 4. My only complaint is that they have double beds or rooms with kings....no queen size. So, we were in a room with 2 double beds which made it tight quarters for my husband and I. Ended up separating the kids for night number 2 - so each bed could have one grown-up and one child in it. But, all in all, it was a good stay. This location could use a remodel and some upgrades - the fridge they brought us was very old and had to go into the outlet just right in order to work, the pool/whirlpool could use resurfacing, and the green carpet in the hallways screamed 90's...etc...but, for a nice stay with the family, it worked out better than expected. Read moreGenuine Expedia guest review
The lounge/bar area is nice. Much more up-to-date than the room. But the room was still nice and clean. Free wifi and parking and tons of stores a short drive away.Genuine Expedia guest review
The front desk staff was very personable and knowledgeable. The room was huge, plenty of room for 4 adults. Market in the lobby was convenient. I will definitely be staying there again.Genuine Hotels.com guest review
I think it was fine. The rooms where clean. Front desk friendly. It would have been nice if breakfast was included at no additional cost.Genuine Hotels.com guest review
"Straight shot to Disneyland ! 12 minutes!"
Great staff, let us check in early. The room was clean and new feeling. I cranked the AC to the max and had the most pleasant slumber. not the Ritz, but clean as heck, reasonable priced, and close to Disneyland which was the whole point.Genuine Expedia guest review
There was a live band playing to late and keep myself and my granddaughter up and we needed to be awake early, that was the only problem we hadGenuine Hotels.com guest review
Beds old and rooms smelled.. I was not happy at that price! Felt like a motel not a hotel.Genuine Hotels.com guest review
"Close to the Navy Golf Course"
Overall a pleasant night. Pool should have been built on the west side of the hotel. No late afternoon sunshine.Genuine Hotels.com guest review
"Hotel to Disneyland"
Almost all hotels were booked up. I was lucky to find this one. The distance from hotel to Disneyland was about 10 minutes. The good thing about the distance is that it is far enough in the vicinity of a tourist trap with all the expensive restaurants are. There are more restaurant and grocery stores choices that we are now aware off. The hotel is located […] in a business area, so the area feels safe. Read moreGenuine Hotels.com guest review
At night to keep the room cool, the ac was on but was very loud, more than usual and it kept me up all night. Not an experience I've had at other courtyard Marriott but perhaps this room was an exception.Genuine Expedia guest review
"Nice it was facing the city"
We got there late and had no problem checking in fast and still got bood rooms the staff was superGenuine Expedia guest review
"Nice hotel for the price"
Decent hotel no complaints here enjoyed our stay. We were in town for a Disney vacation and it was a little far from the park but just a straight shot. It was roughly a 15inuye drive to the theme parks.Genuine Expedia guest review
"Reasonable place for a short stay"
Reasonably priced, clean, well-equipped. Free wi-fi is great--no passwords, no hassle. Front desk staff very friendly and professional.Genuine Expedia guest review
"One Star Stay At Five Star Price"
Did not enjoy the amenities that has been associated with this chain: The rooms were much smaller, there are no refrigerators, no microwave, and not even breakfast for the price paid. The beds are lumpier and the towels are dingy and not fluffy. They claimed that the hotel has recently been remodeled and the question is, remodeled from what?Genuine Hotels.com guest review
"Room was nice, close to freeway,"
Experience was pleasant . The only negative was the room had a "mildew" smell, Not sure if it came from the carpet or air conditioner . Staff was top notch !Genuine Expedia guest review
Very quiet neighborhood. Room was clean and staff friendly. Very happy with the choice.Genuine Hotels.com guest review
"2 night stay"
the hotel was great the staff was wonderful.the first room that we had was very noisy because the room was above the air conditioners. they moved us to another room with no problemwe definitely would stay there again.Genuine Hotels.com guest review
Hotel met my needs- comfortable, Starbucks in hotel- really liked that!!!Genuine Hotels.com guest review
"ok room not luxurious"
nice hotel lobby room was ok bathroom wasvery tiny dated fixtures and the shower was leaking and had a water rust in tubs..Genuine Expedia guest review
"Gallegos family vacation"
It was a great experience at the hotel. We would stay again.Genuine Hotels.com guest review
The chemical smell in the room was too strong.Genuine Hotels.com guest review
Service and staff were excellent. The bathroom with large door that blocked the entrance, very unsafe bathtub, no handles, small ledges, slippery surface, were a concern.Genuine Hotels.com guest review
Everything about the hotel was great, the room, the heated pool, location. The only thing that was a disappointment was that we awoke at 1:15 a.m. to screaming. We discovered that outside in the pool were partying young people (I'm young myself but had my sleeping child). I called the front desk to report it because they just got louder and the man […] asked me my room number. I didnt see what that had to do with the loud people. They took care of it pretty quickly, but there doesn't seem to be a rule posted on the pool hours. It would be helpful. Read moreGenuine Hotels.com guest review
"Awful wake up call!"
They had a church band playing directly below our room at 6:00AM. It was awful.Genuine Expedia guest review
"great place to stay"
We were very happy with the hotel and especially the service we received while at the hotel. There were so many amenities you could do everything right from the hotel. The staff was very courteous and always willing to help. Special thanks to Sammy. She checked us into the hotel and right away made us feel right at home. We will definitely be staying […] here again. Read moreGenuine Hotels.com guest review
"The perfect location for us"
We stayed here when we traveled to Cypress to be with family for my nieces college commencement. The hotel was modern and the amenities were up to Marriott standards. We chose this hotel based on its location. We were mere minutes away from my brother and sister. It is very close to shopping and tons of places to eat. We noticed that there were a lot […] of business people staying there. I think that we were the only family with kids in the whole place. That was great for us. We had the whole pool to ourselves. I travel a lot and the rooms here are a little small, but they were clean and got the job done. We will stay here again. Read moreGenuine Hotels.com guest review
"the convenience in your hands"
to shortGenuine Hotels.com guest review
"Great hotel at a great price."
Very happy with the hotel and staff. Would definitely stay there again anytime I travel to the LA area.Genuine Hotels.com guest review
Arrived after 3 p.m. check-in, but had to wait until nearly 4 p.m. before a room was ready. Once checked-in, were disappointed to get a room overlooking the loading dock & with no viable way to get any natural light into the room. Several plug-in lamps were not working (swapped working bulbs from other lamps to test, also tried alternate wall plugs). The […] HVAC unit was horrendously loud the entire stay. Weekend weather & temps required keeping the AC on to maintain a tolerable temperature, but mechanical noise from the AC unit did not allow for restful sleep during our 2-day stay. Read moreGenuine Expedia guest review
I loved this hotel..pool was great very warm..very big room and very very clean..would stay again.Genuine Hotels.com guest review
Very enjoyable. I wish the refrigerator is available in the room.Genuine Hotels.com guest review
I know 5 stars on any rating must be suspect, but I can't think of any reason to give it a lower rating. The staff was super friendly and seemed to enjoy their work. The rooms were clean and well stocked with the essentials to make it convenient. The only downside though, through no fault of the hotel, were some noisy guests who kept shouting and slamming […] doors through out our last night there. Otherwise, the location was very safe and should not deter anyone from staying here; And yes, Disney was a short distance away. Thank you Marriott for allowing my wife and I to have a pleasant stay! Read moreGenuine Hotels.com guest review
"Safe & convenient"
The location was great for all we wanted to do. The rooms were clean and quiet. I would definitely stay here again. The staff were also attentive and no long lines.Genuine Hotels.com guest review
the last time we stayed here, i was NOT happy with the manager. when i was honest about this, my review was not allowed... which is ridiculous. i am a believer of giving 2nd chances, so i did. the young gentleman who greeted me was AMAZING! he was kind, professional and even gave me breakfast vouchers for my birthday, (the reason of the trip). he is […] the reason why i am giving the hotel a better rating this time. it takes the *little* things like a smile and letting your guests know and feel welcome and wanted that makes (me) a returning customer. i am in the wedding biz and stay at many hotels and am able to recommend not only hotels but hotel finding sites (like hotels.com) to my many clients... Read moreGenuine Hotels.com guest review
Adequate but not impressive. SLOW wireless. OLD TVS that taek 3-4 seconds to change channels. No complimentary breakfast. EXPENSIVE bar given there are 210 places to gi within 10 minutes drive.Genuine Hotels.com guest review
The hotel was great, clean, comfortable & quiet. A little far out in of Anaheim, but for the price a fantastic stay.Genuine Expedia guest review
"Knott's Berry Farm Spring Break Trip"
I enjoyed my two night stay at the Courtyard by Marriot Cypress. I would have liked an included free breakfast for guests and perhaps a microwave and/or mini fridge in the room. This would have made our family trip a perfect stay at this hotel but I cannot complain about anything else. I would love to stay here again.Genuine Hotels.com guest review
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