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Room 1:	Number of adults in Room 0	Number of children in Room 1

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.5 stars

5500 N River Rd, Rosemont, IL, 60018 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $104

available on 06/05/13

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Landmarks near Embassy Suites - Chicago O'Hare - Rosemont

Donald E. Stephens Convention Center Hotels - Chicago 160 yards
Rosemont Theatre Hotels - Chicago 260 yards
Rosemont Station Hotels - Rosemont 670 yards
Rosemont Station Hotels - Rosemont 1100 yards
Schiller Park Station Hotels - Schiller Park 1.2 miles
All landmarks in Rosemont

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Explore the world

Overview of Embassy Suites - Chicago O'Hare - Rosemont - Rosemont

Location.
This Chicago-area Embassy Suites hotel is conveniently located in Rosemont, Illinois, across the street from Donald E. Stephens Convention Center, 1 block from Rosemont Theatre, and 2.2 miles from Chicago-O'Hare International Airport. Downtown Chicago and Allstate Arena are within easy reach.

Hotel Features.
Embassy Suites - Chicago O'Hare - Rosemont features complimentary roundtrip airport shuttle service, with pick-up at Hotel/Bus Shuttle Center Door #3. (Contact hotel for shuttle times). The hotel offers valet and self parking (surcharges).

The hotel offers daily complimentary cooked-to-order breakfast, and daily manager's receptions with complimentary beer, wine, and cocktails. Basil's Kitchen serves Italian and Mediterranean-inspired dishes for lunch and dinner. The adjacent bar/lounge is open late morning until late evening.

Recreational amenities include an indoor pool, whirlpool tub, and complimentary 24-hour fitness facility. The hotel's 15,000 square feet of meeting and event space, including 22 conference rooms and a ballroom that accommodates 1,000 guests. A 24-hour business center offers shipping, faxing, scanning, printing, copying (surcharges for all), and high-speed Internet access (surcharge). Wired, wireless, and dial-up Internet access are available in the lobby for a fee.

Guestrooms.
Accommodations at this all-suite hotel provide separate bedrooms and living areas with sofa beds. Amenities include refrigerators, microwaves, and coffeemakers. High-speed wired and wireless Internet access are available (surcharge).

Image of Embassy Suites - Chicago O'Hare - Rosemont, Chicago

4.2 out of 5 Excellent (327 reviews)

(Neighborhood average 3.7)
Hotels.com Guest Rating

Clean. Good food and service. Convenient to O'Hare. Shopping and restaurants nearby. Lot's of banquet and meeting rooms for small and large events.... Self-parking is the highest I've ever paid though. by a Hotels.com guest on 05/13/13

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $104

Check in

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Two Double Beds, Non-Smoking, Accessible

Executive, One King Bed, Non-Smoking

One King Bed, Smoking

Two Double Suite w/ Sofabed Non-Smoking

Suite, Two Double Beds, Non-Smoking

Suite One King Bed

King Suite w/ Sofabed Non-Smoking

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-out time is: noon
Check-in time starts at: 3 PM
American Express
Discover
JCB International
MasterCard
Visa
Pets allowed
Pet policy - dogs and cats only
Maximum number of pets per room: 2
Pet maximum weight in lb is: 50
No rollaway/extra beds available
Minimum check-in age is: 21

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Amenities

General
Air-conditioned public areas
Ballroom(s)
Bar/lounge
Elevator/lift
Gift shops or newsstand
Number of floors - 8
Restaurant
Shopping on site
Swimming pool - indoor
Total number of rooms - 294
See more facilities
- 24-hour business center
- Complimentary reception
- Dial-up Internet access - surcharge
- One meeting/conference room
- Parking limited (surcharge)
- Self parking (surcharge)
- Valet parking (surcharge)
- Wired (high-speed) Internet access - surcharge
- Wireless Internet access - surcharge

Rooms (all rooms include)
Clock radio
Complimentary toiletries
Cribs/infant beds available
Desk
Electronic/magnetic keys
Electronic check-out
Ergonomic chair
In-room safe
Iron/ironing board
Sofa bed
See more room details
- Air conditioning
- Coffee/tea maker
- Complimentary newspaper
- Daily housekeeping
- Dial-up Internet access (surcharge)
- Hair dryer
- HDTV
- Individually furnished
- LCD TV
- Microwave
- Multi-line phone
- Premium TV channels
- Private bathroom
- Refrigerator
- Separate sitting area
- Shower/tub combination
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Wired high-speed Internet access (surcharge)
- Wireless Internet access (surcharge)

Services
Multilingual staff
Parking (surcharge)
Porter/bellhop
Room service (limited hours)
Safe-deposit box at front desk
Security guard
Self parking
Spa tub
Valet parking
Wedding services
View more services
- Airport transportation (complimentary)
- ATM/banking
- Complimentary newspapers in lobby
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check-in
- Express check-out
- Fitness facilities
- Free breakfast
- Laundry facilities

Business & Event
24-hour front desk
Audiovisual equipment
Banquet facilities
Dry cleaning/laundry service
Event catering

Accessibility Features**
Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Dining

A complimentary cooked-to-order breakfast is provided each morning and a manager's reception is held daily.

Basil's Kitchen - Lined with large mirrors, this lobby restaurant serves Italian and Mediterranean-inspired cuisine for lunch and dinner.

Basil's Tavern - Dark woods and sports-tuned TVs. Open from late morning until late evening.

Things to do

Muvico Theaters (cinema) and Rosemont Theatre (performing arts) are within walking distance from the hotel.

Recreation

The hotel's 24-hour fitness center has strength-training equipment, stair machines, stationary bikes, and treadmills. An indoor pool and whirlpool tub are adjacent to the workout area.

A mile from the hotel, Dunn Park has tennis courts and a public play area. Ten miles away, Fox Run Golf Links offers an 18-hole public golf course.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golfing nearby
Swimming on site
Tennis nearby

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 13.95 (for 24 hours, rates may vary)
Fee for wireless Internet in all public areas: USD 13.95 (for 24 hours, rates may vary)
Fee for high-speed Internet (wired) in all public areas: USD 13.95 (for 24 hours, rates may vary)
Self parking fee: USD 25 per day (in/out privileges)
Valet parking fee: USD 28 per day (in/out privileges)
Pet deposit: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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41.978675, -87.862839

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A short guide to Chicago O'Hare International Airport (ORD)

O'Hare is one of the world’s busiest airports. Its neighbor, Rosemont, is also a hub of activity. Big-name entertainers and sporting events headline at the Allstate Arena, while conferences and trade shows convene at the Donald E. Stephens Convention Center. Downtown Chicago is just a train ride away on the CTA Blue Line (the L), which runs 24 hours a day from the airport to the Loop.

see all hotels in Chicago

Nearby Activities & Points of Interest

Less than 0.5 miles

Donald E. Stephens Convention Center - 200 yards
Rosemont Theatre - 300 yards
Rosemont Station - 700 yards

0.50 - 1.0 mi

Rosemont Station - 1000 yards

1.0 - 3.0 mi

Schiller Park Station - 1.2 miles
Cumberland Station - 1.3 miles
Rivers Casino - 1.4 miles
Rosemont O'Hare Transfer Station - 1.5 miles
O Hare Station - 2.1 miles
Chicago O'Hare Airport - 2.2 miles
Allstate Arena - 2.2 miles

3.0+ mi

Chicago Executive Airport (PWK) - 9.7 miles
Chicago Midway Airport - 15 miles
Chicago DuPage Airport (DPA) - 21 miles
Romeoville Lewis University Airport (LOT) - 28 miles
Waukegan Regional Airport (UGN) - 30 miles
Gary - Chicago Intl. Airport (GYY) - 34 miles
Aurora Municipal Airport (AUZ) - 34 miles
Joliet Park District Airport (JOT) - 36 miles
Kenosha Regional Airport (ENW) - 43 miles

All hotels in Chicago, Illinois, United States

Reviews

All (327)
Business (61)
Romance (8)
Family (30)
Friends (27)
Other (201)

4.2 / 5

Excellent

Score breakdown (from 327 reviews)

5.0

(160)
4.0

(112)
3.0

(30)
2.0

(16)
1.0

(9)

Average rating for:

Cleanliness
4.4
Service
4.2
Comfort
4.4
Condition
4.2

Reviews: Overall

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Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
4.0
Service
3.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in May 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Great Place to Stay"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Clean. Good food and service. Convenient to O'Hare. Shopping and restaurants nearby. Lot's of banquet and meeting rooms for small and large events. Self-parking is the highest I've ever paid though.

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Trip with friends

May 11, 2013

Jeff

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
3.0

This hotel was average. Nothing fancy. All rooms have glass doors and face the middle where a very loud breakfast service takes place all morning. The windows did not open and room was stuffy. Also lighting could have been brighter. Breakfast was OK.

Genuine Hotels.com guest review

1 night family trip in May 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"VERY GOOD hotel."

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Embassy suite never disappoints me no matter in which city. Breakfast is awesome!

Genuine Hotels.com guest review

1 night business trip in May 2013

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night family trip in May 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night family trip in May 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

"Not As Expected"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
1.0

Bathroom fan did not work. Coffee pot did not work. Sofa bed was OLD AND UNCOMFORTABLE. Bathroom tub was peeling paint. Three in each of two rooms, and we never had the correct number of linens. Parking was quoted at four different prices! Seems nobody knew how much parking was! the hotel "snacks" were slim by comparison to other Embassy Suite hotels […] I've stayed in. Hotel breakfast was just OK. Restaurant in Hotel had wonderful food and good service. Pool area was clean, but dated. Read more

Genuine Hotels.com guest review

2 night trip with friends in May 2013

Sandy

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

"So-so"

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
2.0

Not the nicest Embassy Suites out there, and the area around the convention center is a far cry from downtown Chicago, but the service was very good, the requisite Embassy Suites breakfast was key. Hotel is in serious need of updating, finishes are tired, worn, and dated, but it's clean and comfortable.

Genuine Hotels.com guest review

2 night trip in Apr 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Embassy Suites A Good Choice"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

It's nice, comfortable and the suite setup is good for two or more people. Everything was comfortable. The breakfast was good with omelettes made to order. *Check weekend rates if you're traveling with the family--they're often much lower than weekdays.

Genuine Hotels.com guest review

2 night business trip in Apr 2013

Richard

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

"Lost important shipment"

Cleanliness
5.0
Service
1.0
Comfort
5.0
Condition
5.0

Had several packages shipped to hotel for conference across the street. Checked in and they could only find "one." After tracking the package and going back to the front desk the next day; it is a miracle-- they found the package. Unfortunately, I was without that important samples and literature for a whole day or my two day conference. Competely unacceptable […] that they did not even look or double check until my second request. Read more

Genuine Hotels.com guest review

3 night business trip in Apr 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"Good Overall But..."

Cleanliness
5.0
Service
3.0
Comfort
5.0
Condition
5.0

Had us flagged as a "no show" even though our notes said "late check in with airport shuttle after midnight". Then there was no food available and we need something. The front desk said nothing was around. A short walk found a Hilton hotel where we used their gift shop to at least purchase some snacks. Breakfast was great as always. Room was nice and […] as expected. Read more

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Received all that was advertised"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Enjoyed my stay and will do it again !!!

Genuine Hotels.com guest review

2 night trip with friends in Apr 2013

Corey

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

2.0 / 5

Fair

"Noisy and not helpful front desk"

Cleanliness
4.0
Service
2.0
Comfort
2.0
Condition
3.0

A great location but the setup is very noisy and the front desk staff is not helpful at all. I had a family issue requiring us to cut short our stay. Despite more than 24 hour notice, we were charged for the day we didn't stay.

Genuine Hotels.com guest review

3 night trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"quick on and off the toll way"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great cook to order breakfast plus a buffet. Pricey parking $25 a night. Very friendly and service oriented staff.

Genuine Hotels.com guest review

1 night trip in Mar 2013

Paul

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Pool was cold"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

The pool room was dirty and the water was freezing that is all

Genuine Hotels.com guest review

Other trip

Mar 28, 2013

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

1.0 / 5

Poor

"Stay here is you like Motel 6"

Cleanliness
1.0
Service
1.0
Comfort
1.0
Condition
1.0

From the moment we arrived to the moment we left the service was horrible. Our room was dirty and smelled like smoke. The staff was not pleasant or helpful. However, the Embassy Suites in Schaumburg, IL was amazing! Stay there instead!

Genuine Hotels.com guest review

1 night trip in Mar 2013

Diana

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"The best thing for this particular trip"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

The staff are very helpful and polite. Breakfast were very good. Love the afternoon happy hour. The only problem is the location is a little bit far from the downtown consider the traffic in Chicago.

Genuine Hotels.com guest review

2 night trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Everything was OK"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

OK

Genuine Hotels.com guest review

3 night trip in Mar 2013

Fernando

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Awesome place for families!"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
5.0

I was very impressed with the staff and the hotel overall. It was very easy to find, parking was close, and registering was easy. The rooms were clean, the staff was friendly, and the buffet for breakfast was nice! I would definitely come again to Embassy on a return visit to Chicago!

Genuine Hotels.com guest review

1 night business trip in Mar 2013

Mack

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip with friends in Mar 2013

Eric

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
4.0

The only disapointment was the condition of hot tub on monday-dirty,smelly NOT able to use

Genuine Hotels.com guest review

3 night romance trip in Mar 2013

sally

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

"not at all close to the museums"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

The hotel was very clean, the breakfast was fantastic, the elevators were kind of squeaky and scary. There was no parking lot by the hotel where you could park for free because it was taken up by valet parking who also had the first floor of the parking garage. To use the parking garage its $25 a DAY!!! We spent $75 non budgeted dollars on parking just […] for the hotel. Seems a little ridiculous to me. Read more

Genuine Hotels.com guest review

2 night family trip in Mar 2013

jennifer

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Business trip

Mar 19, 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

The hotel was very nice. They have a free cocktail hour every day between 530 - 730 everyday. One of the girls who checks you in is beyond rude, and their breakfast buffet everything is cold, but beyond that the hotel was amazing. Will be staying here in the future!!

Genuine Hotels.com guest review

1 night trip with friends in Mar 2013

Sandy

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

"whirtl pool/hot tub"

Cleanliness
3.0
Service
3.0
Comfort
4.0
Condition
3.0

The overall location and rooms are excellant but I've been to this hotel and is very upsetting when you want to relax in the hot tub and the water is cold. I have expressed my concern every time I have stayed but it has yet to be resolved.

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"What you expect from Embassy Suites"

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
4.0

When you book and stay at an Embassy Suites you pretty much know what you're going to get. It was a very nice hotel and as always, I like the separate rooms you get at Embassy Suites. The evening reception and morning breakfast, both complimentary, are just an added perk to stay at Embassy Suites. My only issue was in not being able to control the temp […] in the room. The thermostat didn't seem to work and stayed at a constant 70 degrees which is too warm at night. Read more

Genuine Hotels.com guest review

1 night trip in Mar 2013

CPhelps

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

Cleanliness
3.0
Service
2.0
Comfort
3.0
Condition
3.0

Staff was not friendly. 3 of us stayed in one suite. They gave us 1 less drink/breakfast voucher but claimed they had given us 3. After giving us a hard time, they finally provided us the missing voucher! The guy serving the drinks was rude too. We picked the airport location assuming parking will be free, but there was a $25 per night parking char […] ge. Read more

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Excellent Stay!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I really enjoyed my stay. I was only suppose to stay for one night but I missed my flight. I was able to go back to my room after missing my flight and book and additional night. The front desk was very helpful with information of things to do within walking distance of the hotel. I really really enjoyed it.

Genuine Hotels.com guest review

1 night trip in Mar 2013

JDavis

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

it was awesome!

Genuine Hotels.com guest review

3 night trip in Feb 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"O'Hare and Blue Line Rail access very convenient"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Great breakfast selections and clean/fresh room. Could use some waste baskets around the lobby. Was very surprised to not find a single one anywhere except in the gift shop.

Genuine Hotels.com guest review

1 night trip in Feb 2013

Tim

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Other then the issue with the toilet. We had a great stay.

Genuine Hotels.com guest review

1 night family trip in Feb 2013

Lisa

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

2.0 / 5

Fair

"Unfortunately it's close to convention center"

Cleanliness
1.0
Service
1.0
Comfort
1.0
Condition
2.0

Terrible. Staff was not friendly or helpful. Our room was beat, toilet not clean and beds were awful. The only good point was that it was close to the convention center. Not sure I would stay there again.

Genuine Hotels.com guest review

4 night business trip in Feb 2013

Tracey

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Excellent Value, Very Nice and conveniently locate"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The room was great. Very convenient for the event at the Stephen's Center. The manager's reception and buffet breakfast were a real bonus. Great food and drinks.

Genuine Expedia guest review

Other trip

Feb 10, 2013

Sheila

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Mission Team convience"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We had several people from a mission team that did a stay, park & Fly. The service was amazing. The staff could not have been kinder to us. God bless everyone of them.

Genuine Hotels.com guest review

1 night trip in Feb 2013

Bonnie

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"Nice stay"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

Clean hotel. Great, spacious room. Free breakfast and evening social event with drinks!

Genuine Hotels.com guest review

3 night trip in Jan 2013

Deepak

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"Nice layout. Clean room."

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
3.0

For the one night that I was there, it was fine. The front desk person was very helpful and quick. The parking garage was fine, but it would have been nice if there was a sheltered walkway between the garage and the hotel to protect us from the cold winter wind and snow and ice covered pavement.

Genuine Hotels.com guest review

1 night trip in Feb 2013

Clif

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

"wk end trip to chicago"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Hot tub was not hot, grout and so on in bath tub was kind of gross - would not even think about taking a bath at the hotel. (Hilton bathtub in Indy is amazing) - all personel were very nice and helpful. breakfast was the best I have had at a hotel. hotel resturant was over priced. free drinks from 530 -730 was nice but the beer selection was VERY l […] imited. Read more

Genuine Hotels.com guest review

1 night trip in Jan 2013

Ohio

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

"Embassy Suite"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Great Hotel for my needs in Chicago. It.s The Embassy, a great place, with great amenities for a great price (so every & anyone comes, from singles to conventions). So if you can be a chameleon and adapt and maintain, this is a great place for you.

Genuine Expedia guest review

Other trip

Jan 24, 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Jan 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

3.0 / 5

Good

Cleanliness
1.0
Service
2.0
Comfort
3.0
Condition
3.0

Customer service/ front desk must really hate there jobs. Because she was freaking rude.

Genuine Hotels.com guest review

2 night trip in Jan 2013

Naomi

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This was the perfect hotel for an overnight stay between flights at O'hare. The hotel has a shuttle that you need to call for especially at nights. The restaurant in the hotel could not handle the crowd that had come for some convention, the lone waiter and chef struggled to keep up. The food was just OK and it might be better to go with one of the […] other hotels in the area. We had to wait a long time, but the waiter gave us a complimentary cheesecake in the end, which was nice. The suite was nice and comfortable.I thought it might be noisy with it being located so close to O'hare, but it was very quiet and we could get some badly needed sleep. They had a very good spread for the breakfast buffet (included in the price of the room) next morning, with a chef cooking made to order omelets. The shuttle (every 20min) from the hotel dropped us off at the airport. Overall, It was exactly what we were looking for in a hotel for an overnight stay. Read more

Genuine Hotels.com guest review

1 night trip in Jan 2013

Ananth

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
4.0

I liked the room layout with a a king bed and a sitting room...made it great to hang out with fellow attendees.

Genuine Hotels.com guest review

1 night business trip in Jan 2013

Embassy Suites - Chicago O'Hare - Rosemont - Chicago

2.0 / 5

Fair

"A complete let down"

Cleanliness
3.0
Service
2.0
Comfort
3.0
Condition
2.0

Where do I start? As soon as we got to the airport, I tried to call the reception to find out where to find their shuttle and it took 3 calls before someone answered the phone! Made me think, am I calling a hotel here? Then when we arrived, everything in our room was broken. The phone, the lamp and the coffee maker were all not working--under normal […] circumstances, I would have asked for a better room, but we were only staying there for a night. Then we tried the restaurant for dinner, let me just say that the fastest thing to arrive was the menu that took about 15 minutes. There was only 1 server for 12 tables. Some people have decided to leave which what we should have done especially when I realized that our shrimp appetizer was completely raw! The appetizer sampler was missing the calamari rings and we didn't get any kind of discount on the food. This hotel is totally not within Hilton's standards, they need to do something about it because it is totally embarrasing. Read more

Genuine Expedia guest review

Other trip

Jan 9, 2013

tulip27f

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Embassy Suites - Chicago O'Hare - Rosemont - Chicago

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Two Double Beds, Non-Smoking, Accessible

Executive, One King Bed, Non-Smoking

One King Bed, Smoking

Two Double Suite w/ Sofabed Non-Smoking

Suite, Two Double Beds, Non-Smoking

Suite One King Bed

King Suite w/ Sofabed Non-Smoking

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Less than 0.5 miles

0.50 - 1.0 mi

1.0 - 3.0 mi

3.0+ mi

Score breakdown (from 327 reviews)

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