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  • Mandarin Oriental San Francisco
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All hotels in San Francisco, California, United States
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1 room,  2 adults 
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Room 1:

Mandarin Oriental San Francisco - San Francisco

37.792535, -122.400929
5 stars
222 Sansome St, San Francisco, CA, 94104 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $395
available on 05/20/13
Price Match Guarantee
4.4 46 5

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    1 room,  2 adults 
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    Overview of Mandarin Oriental San Francisco - San Francisco

    Location.
    Occupying the top 10 floors of a 48-story building in the financial district, the Mandarin Oriental San Francisco towers over the city of San Francisco, Calif. The California Street Cable Car is located one-half block from this property.

    Hotel Features.
    The Mandarin Oriental features an Asian-inspired lobby dramatically defined with cream, gold and black color schemes. Brasserie S&P's floor to ceiling windows showcase Californian signature dishes, fresh local produce, seafood, and specially designed cocktails, some including homemade specialty tonics. Breakfast is available daily in the brasserie. A 24-hour staffed business center houses three flat-screen computers and offers a range of business services. Wireless Internet access (surcharge) is provided in public areas. Five rooms offer 3,900 square feet of function space that accommodates group events. A fitness center features cardiovascular machines equipped with individual televisions and headsets, and strength-training machines. Guests have access to the full-service spa featuring beauty services, body scrubs, wraps and treatments as well as facials, manicures and massages. Chinese and Swedish massage may be scheduled. The hotel offers discounted passes to a fitness center located across the street. Clefs d'Or concierge staff respond to guests' requests.

    Guestrooms.
    The Mandarin Oriental San Francisco offers 158 guestrooms that occupy floors 38-48. Guestrooms feature beds draped beneath 440-thread-count Egyptian-cotton sheets. Color palettes reflect cinnamon-red hues that play colorfully against the rooms' Asian accents. Bathrooms are clad in Italian marble and are stocked with Molton Brown or Gilchrist & Soames toiletries. Beds are oversized and raised slightly higher than normal to afford comfortably reclined views of bay and city nighttime panoramas. Bedside controls dim the lights. Wood furnishings are crafted from mahogany and feature gold-leaf accents. Sheer window treatments are delicately designed with ginko-leaf patterns. All rooms are equipped with high-speed Internet access for a fee, flat-panel televisions, and CD and DVD players.

    Image of Mandarin Oriental San Francisco, San Francisco
    4.4 out of 5 Excellent (46 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The renovation opens up the lobby and puts a brasserie on the first floor along with restrooms. This makes the layout much more convenient for guests.... Our room was also brighter with much more comfortable chairs. Happily, the staff remains the same friendly, courteous, professional group. It is always a pleasure to stay here. by a Hotels.com guest on 05/02/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Superior City View Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, the CD player makes it easy to listen to your own music, and cable channels are offered. A minibar is supplied. The private bathroom has bathrobes, designer toiletries, and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Superior City View King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Premium bedding. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Cable television service. Video-game console. Phone. Voice mail. CD player. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Hypo-allergenic bedding available. Turndown service. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Superior Bay View Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, the CD player makes it easy to listen to your own music, and cable channels are offered. A minibar is supplied. The private bathroom has bathrobes, designer toiletries, and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe City View Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, the CD player makes it easy to listen to your own music, and cable channels are offered. A minibar is supplied. The private bathroom has bathrobes, designer toiletries, and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Mandarin Bay Bridge

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Premium bedding. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Cable television service. Video-game console. Phone. Voice mail. CD player. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Hypo-allergenic bedding available. Turndown service. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe Bay View Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe City View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe King City View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Superior Two Twin City View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 twin beds. Premium bedding. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Cable television service. Video-game console. Phone. Voice mail. CD player. Clock radio. Minibar. Complimentary bottled water. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Hypo-allergenic bedding available. Turndown service. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe Bay View Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, the CD player makes it easy to listen to your own music, and cable channels are offered. A minibar is supplied. The private bathroom has bathrobes, designer toiletries, and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Phone
    • Premium bedding
    • Private bathroom
    • Rollaway/extra beds available
    • Soundproofed rooms
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Check-in time starts at: 3 PM
    • Pets allowed
    • Maximum number of pets per room: 1

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 10.00
    • Restaurant
    • Suitable for children
    • Total number of rooms - 158
    • Valet parking (surcharge)
    • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • CD player
      • City view
      • Climate control
      • Complimentary bottled water
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Extra towels/bedding
      • Hypo-allergenic bedding available
      • Minibar
      • Phone
      • Premium bedding
      • Private bathroom
      • Soundproofed rooms
      • Turndown service
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Medical assistance available
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • Airport transportation (surcharge)
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Full-service health spa
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Brasserie S&P - Featuring an atmosphere as vibrant and sophisticated as San Francisco, and a menu highlighting California's sun-kissed fields and swirling seas, Brasserie S&P exquisitely blends the modern with the traditional. Floor to ceiling windows shine light on fresh Californian produce during the day, while at night provide glimmering ambiance showcasing the bar's homemade specialty tonics blended into richly colored cocktails and vintage wines from local producers. Open daily serving breakfast, lunch, and dinner, outstanding dishes include Eggs Benedict with chervil Hollendaise, a Raw Bar featuring Marin Miyagi oysters, and a Dry Aged Brant Beef Ribeye steak.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
    • Valet parking fee: USD 50 per day (in/out privileges)
    • Pet deposit: USD 25.00 per day
    • Rollaway bed fee: USD 45.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Mandarin Oriental San Francisco Financial District - Ferry Building

    A short guide to Financial District - Ferry Building

    The bulls and bears of industry tread the streets of the Financial District, home to the city’s tallest buildings, including the iconic Transmerica Pyramid. The towers give way to The Embarcadero, the broad, palm-lined avenue that begins at the San Francisco Giant’s AT&T Park and ends at Fisherman’s Wharf. The road passes by the Ferry Building, a landmark transformed into an artisanal food market.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Financial District - 100 yards
    • Wells Fargo History Museum - 200 yards
    • Mechanics Monument - 200 yards
    • Embarcadero Center - 300 yards
    • 555 California Street - 300 yards
    • Pacific Heritage Museum of San Francisco - 300 yards
    • TransAmerica Redwood Forest - 400 yards
    • Embarcadero Station - 400 yards
    • TransAmerica Pyramid - 400 yards
    • Montgomery St. Station - 400 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.8 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.6 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Hayward Executive (HWD) - 18 miles
    • Concord Buchanan Field (CCR) - 23 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 30 miles
    • Livermore Municipal (LVK) - 32 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 45 miles
    All hotels in San Francisco, California, United States
    Reviews
    • All (46)
    • Business (5)
    • Romance (6)
    • Family (2)
    • Friends (1)
    • Other (32)
    4.4 / 5
    Excellent

    Score breakdown (from 46 reviews)

    • 5.0
      (27)
    • 4.0
      (13)
    • 3.0
      (4)
    • 2.0
      (2)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.6
    • Comfort
      4.6
    • Condition
      4.4

    Reviews: Overall

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "First stay since their renovation."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The renovation opens up the lobby and puts a brasserie on the first floor along with restrooms. This makes the layout much more convenient for guests. Our room was also brighter with much more comfortable chairs. Happily, the staff remains the same friendly, courteous, professional group. It is always a pleasure to stay here.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Top of the Mark-shmark! MO SF's heights dazzle!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Sitting squarely atop the second-tallest building in San Francisco, the Mandarin Oriental hotel was built in the days before they gave all the pricey high-rise real estate over to luxury condos. And you can sort of tell. Despite recent renovations, the hotels physical plant seems like something out of yesteryear, with too-sumptuous marbles and not-insubstantial […] amount of gold trim. The diminutive lobby, restaurant, and bar are stuffed into street level, and the hotel's location, while central, is too quiet at night and on weekends making it tough to get a cab. What makes the Mandarin a destination is the views. From an entry-level room or from jaw-dropping Bridge-to-Bridge digs, the City by the Bay has never looked better. Predictably smooth, unobtrusive Mandarin Oriental service is just the icing on the cake. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Jon L.
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Top notch stay in SF"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Could not have been nicer accommodations, professional, courteous staff and the views are unbelievable of the city and the bay.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel location
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This might be the best hotel in the world. From the time you set foot onto the property the service is second to none. They have figured it out and I had the best hotel experience ever! ....and the views from the 45 floor are spectacular.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    C. Johnson
    US

    Mandarin Oriental San Francisco - San Francisco
    2.0 / 5
    Fair
    "AC was not working. Poor customer service"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    We choose to stay here for a nice weekend in San Francisco. Room was appointed in the last floor as requested with spectacular views with excellent amenities, etc. just the way you expect to get from this Company. However, the room was too warm in the evening and called the technician at midnight but didn't repair the problem. We couldn't sleep because […] the A/C was not working and the room got really warm in the middle of the night. At check out we brought this matter and they couldn't offer any discount or adjustment or refund and they will check later with the technical department to see what happened. In the meantime, I was charged for the overnight valet parking and additional charges. Service at front desk was not as expected and unacceptable. No one contact us yet. Read more
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    LG
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Awesome experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed Nov 17th, 2012. The whole experience was 5 star! My girlfriend and I got engaged the same day we checked in. I took her here for a romantic weekend to celebrate our engagement. That night i mentioned our engagement to the host of the hotel restaurant. At the end of our meal they brought out a special fruit plate with the word "Congratulations" […] written in chocolate on the plate. The food at the restaurant was very good and highly recommended. Be sure you try the Tadish Grill a block from the hotel when you are there as well. Catch a trolly ride from the corner to china town which is really close by... you can even walk to Embarcadaro to one of the first piers. The view from our 40th floor was very nice. I would recommend trying for the 48th floor... as the view would even be more spectacular. Next time we will go for a higher floor. It was raining that night and when we went out the concierge offered us an umbrella to take with us for the night. Nice touch! The bed was extremely comfy and the room was spectacular. They look newly remodeled. The tub is on the window so you can bath with a view! We ordered room service on our last day. We forgot to do it the night before... it arrived within the time specified... like 30 minutes... not too bad. Breakfast in bed was simply amazing. This is by far the best hotel I've ever stayed at in S.F. and one of my top 3 hotel experiences ever! Enjoy your stay here.. you won't be disappointed. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    Chris P.
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Very nice, quiet, ultra friendly hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff is incredibly personable and friendly. Our room was a bit delayed and we were treated to a complimentary cocktail/appetizer. The view from our 38th floor room was stunning. Quiet room, and very comfortable bed. The pillows were a bit large and stiff, but i should have brought our own from home. Room service menu for dinner does not offer a […] lot, and we weren't impressed with the steaks. However, we more than made up for it the next night dining at Bob's Steak and Chop House located around the corner in the Omni Hotel. Our first time in San Francisco to celebrate our 20th wedding anniversary. So if you're looking for quiet and very nice, this would be a place to consider. Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    Kristy
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Great for a family or a business stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great for a family stay and short walk to the waterfront.
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    Patrick
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic. Our room wasn't ready when we checked in so the team upgraded us and our view was worth a million dollars. This was great to have as part of our 10th wedding anniversary.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "Couple get away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was still in a renovation period, not all hotel options available ..
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "A gem in San Francisco"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel with modern rooms, a superb staff of people (how many hotels does the door man address you by your name?) great views from bay side rooms, hotel's restaurant food was as good as neighboring restaurants, a Gem downtown S.F.
    Genuine Expedia guest review
    Other trip
    Jul 11, 2012
    Brim
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I would recommend this lovely hotel to others, however they are in the prossive of experiencing a massive renovation which is greatly needed. Lovely rooms, about 25 years out dated. Looking forward to seeing the new Mandarian Oriental!
    Genuine Hotels.com guest review
    3 night trip in Feb 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Attitude and service makes up for the remodeling."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    There is remodeling that keeps the main entrance and main lobby off limits. This was made up for by the courtesy and professionalism of the staff. Views from our room were imcomparable and worth it. Mandarin has the BEST location in the city for ready access to public transport.
    Genuine Expedia guest review
    Other trip
    Feb 21, 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Emperor's Welcome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Though the Oriental was undergoing major lobby rennovations this weekend, which made for an awkward entrance and a make-shift registration room, the whole staff was top notch. The food and in-room service was superior. Kindness and promptness exuded from everyone. As a member of the LGBT community visiting with my husband, we felt welcome and were attended […] to as if we were Emperors. Would I go back? Without a doubt. Thank you MO of SF. Read more
    Genuine Expedia guest review
    Other trip
    Feb 12, 2012
    Rhet
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "we love MO"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Our hotel stay was fabulous. Our view from our room and the staff was worth every penny. The staff found ways to make our 30th wedding anniversary very special. The hotel is under remodel, but it was still an enjoyable stay for us. We are looking forward to our next stay. I hope they add a club level and jacuzzi during the remodel with a really nice […] restaurant. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2012
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "The Mandarin Oriental in San Francisco"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed at the hotel for 2 nights. From the time of check in until our departure we have encountered the best and most friendly staff. We were upgraded to corner rooms with the most amazing view of the city and the bay. We were welcome with a pot of their special holiday tea in our room. Most of all, the hotel's help was rendered with an understated […] courtesy that was pleasant and refreshing. Especially considering the basic pushy service we usually receive in stores and other hotels. We would definitely stay again! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Best Service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff here is top notch. They are very attentive and their service is incredible.
    Genuine Expedia guest review
    Other trip
    Nov 16, 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    2.0 / 5
    Fair
    "The hotel is too old to live"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This mandarin is the worst i lived in the world. So old! the elevator and room looks like 1970s.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2011
    David B
    US

    Mandarin Oriental San Francisco - San Francisco
    3.0 / 5
    Good
    "Paid for the best but didn't get it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This was our first five star hotel outside of Las Vegas and we expected a lot, especially for the price. The service was wonderful but the quality of the room and facility was not up to par. Nearly every piece of furniture in our room was dinged up and the upholstery was stained. Sure, it looks like the picture, but age it 15 years. Still, the bathroom […] was fabulous and the bed was comfortable (no stains there) and it was very quiet way up on the 41st floor. The view was also great, particularly from the "skywalk" area in the hallway on each floor. Since we had paid for the upgraded room with the special theme furniture the shoddy condition of the furnishings was extra disappointing. Was it a good hotel with great service? Yes. Did it feel like a luxury hotel? Not really. Not when you're sitting on a scratched up chaise lounge and putting your jacket down on a stained cushion. Finally, one minor ding. Our room had an ice bucket but there were no ice machines or vending on the floor. Read more
    Genuine Expedia guest review
    Other trip
    Aug 27, 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "The Mandarin Oriental is a Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was our first stay there and we loved it. We had a premium suite with a great view of the city looking East and South. Bay Bridge view was wonderful. It was the quietest hotel room I have EVER been in. If you want rest, this is your hotel. Service was on-par with other five-stars, maybe a bit better. Lobby is small and intimate as is first floor […] lounge. Lots of understatement throughout. Room service menu is a bit limited, but acceptable. On thew weekends, being in the financial district means a bit of a walk to things. But nothing is very far in S.F. I would certainly stay there again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "BEST HOTEL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    .
    Genuine Expedia guest review
    Other trip
    May 16, 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "MAndarin Good again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good place
    Genuine Expedia guest review
    Business trip
    Mar 21, 2011
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "Great service, even better views"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is very well located in downtown SF. The service is top notch and we got an excellent room with panoramic views of the city and the bay. I recommend it to anyone on a business trip.
    Genuine Expedia guest review
    Other trip
    Dec 22, 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    3.0 / 5
    Good
    "Mandarin Oriental"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Mandarin Oriental in San Francisco - The toilet was slow to flush and needed to be flushed at least twice. The shower drain had to be held down to keep the water flowing. For the price I expected more. However, the concierge provided excellent service.
    Genuine Hotels.com guest review
    1 night trip in Sep 2010
    Traveller M
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Mandarin SF - Great Experience"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel does an excellent job of providing service to clients. Everyone from valet, check-in attendant, and concierge provided top quality service. The rooms are immaculate with amazing views of the Transamerica Pyramid, Coit Tower, and the bay! The afternoon tea is a nice touch. I would definitely stay here again!
    Genuine Hotels.com guest review
    1 night trip in Sep 2010
    Phil B
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "it's a nice hotel but"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I always pick well known brand hotels for my vacations..Mandarin Hotel has a very nice bay view,staff is nice,location is very good.they have no connections between room service and room cleaning service.Every day they left the dirty tea cups and coffee maker also they never put new tea bags.
    Genuine Expedia guest review
    Other trip
    Aug 7, 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "One of the best hotels in SF"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was perfect.
    Genuine Expedia guest review
    Other trip
    Jul 30, 2010
    Alex
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Hotel espectacular"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    El hotel es espectacular las vistas desde la habitación fueron como para quedarse en cama toda la estadía... El servicio personalizado en todo momento el servicio de conserge insuperable, excelentes recomendaciones y direcciones de a donde ir? y que hacer? sin duda regresaría a este hotel
    Genuine Expedia guest review
    Other trip
    Jul 29, 2010
    Carolina B
    US

    Mandarin Oriental San Francisco - San Francisco
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Honeymoon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best hotel in San Fransisco.
    Genuine Expedia guest review
    Other trip
    Jun 30, 2010
    A Traveller
    US

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "Exceptional service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A superb hotel, beautifully located. The service is exceptional. The only negative and something simply petty and irritating - why charge high room rates and then charge for wifi access? In this day and age wifi is no longer an optional extra for most guests.
    Genuine Hotels.com guest review
    5 night business trip in Feb 2013
    Pearson
    GB

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Wicked Weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was fantastic, views were stunning, staff were the most polite and helpfull I have ever had.
    Genuine Expedia guest review
    Other trip
    Jul 29, 2012
    A Traveller
    GB

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "Customer Services - outstanding"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Thoroughly satisfied with customer services. Very efficient , discreet and helpful. The rooms somewhat outdated.
    Genuine Expedia guest review
    Other trip
    May 10, 2011
    A Traveller
    GB

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Terrific Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Within minutes of checking into the hotel, everyone there knows your name. Friendly and super courteous staff is the strongest point of this hotel.
    Genuine Expedia guest review
    Other trip
    Apr 20, 2011
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Mandarin Oriental San Francisco - San Francisco
    5.0 / 5
    Outstanding
    "Mandarin Oriental"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Estaban remodelando la entrada del hotel, pero nos dieron una habitacion mejor. El personal y su atencion excelente. Nada que criticar. Hermosa y completa habitacion y excelente vista.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    AR

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "FIN DE AÑO FABULOSO"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    MUY BUEN HOTEL EN CUANTO A SERVICIO, LUJO Y COMODIDAD, OFRECE POCAS OPCIONES DE RESTAURANTE Y OTROS SERVICIOS EN EL HOTEL. MUY BIEN HUBICADO EN LA CIUDAD.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2012
    A Traveller
    MX

    Mandarin Oriental San Francisco - San Francisco
    4.0 / 5
    Excellent
    "Muy bueno pero habitación pequeña."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in Nov 2010
    A Traveller
    MX

    Mandarin Oriental San Francisco - San Francisco
    3.0 / 5
    Good
    "Business-Hotel."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Sehr schönes Zimmer mit grandioser Aussicht auf San Francisco. Der Umstand, dass sowohl der Pool als auch das Spa- und erweiterte Fitness-Angebot ausserhalb des Hotels - gegen Gebühr!? - benutzt werden müssen, ist für ein 5-Sterne-Hotel (in gewissen Reise-Katalogen sogar 6-Sterne-Hotel) schlicht und einfach nicht akzeptabel!! Lobby und Lounge ziemlich […] düster. Kein Vergleich mit anderen, von uns besuchten, ebenfalls mit 5 Sternen bewerteten Mandarin Oriental Hotels (New York, Kuala Lumpur). Read more
    Genuine Hotels.com guest review
    3 night family trip in Jun 2010
    Willi S
    DE

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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      • Mandarin Oriental San Francisco - Σαν Φρανσίσκο
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