"Will always stay here even if not visiting area."
After running away as fast as possible from the Microtel in stockbridge, this embassy was a breath of fresh air into our vacation. We've stayed here once and will stay again even if we're not visiting this specific area. Embassy Suites' are always nice, but this one is just amazing. Also, I love how it has free parking in a guarded deck. Just excel […] lent Read moreGenuine Expedia guest review
"close to mall"
This is a good hotel, but for 170.00 a night I expected it to be more updated.Genuine Hotels.com guest review
My family and I loved the hotel and the breakfast is amazing!Genuine Hotels.com guest review
The rooms were ready on time and well made. The staff was helpful with local dining opportunities and shuttle service provided easy accessGenuine Expedia guest review
nice hotel, good breakfast, my 6 year old loved it. lobby furniture a little tired.Genuine Hotels.com guest review
Friendly staff, clean, great locationGenuine Hotels.com guest review
Love this place...! I'll definitely be back....Genuine Hotels.com guest review
"What a great treat!"
Wow....I will ALWAYS stay at Embassy Suites! The manager's reception and breakfast were fantastic! And the staff was absolutely the best.Genuine Hotels.com guest review
I've stayed here before & booked for my daughter & son-in-law. Other than a rusty bathroom her reports were glowing . Much in contrast to the Hyatt Place we stayed at 4/24 in Buckhead.She said the breakfast was fantastic and owning a cafe makes her a strong critic. The Hyatt is easier for my trips to Piedmont hosp, but this is a much better hotel!Genuine Hotels.com guest review
"Great place and great value!"
I will definitely stay here anytime in this area again!Genuine Hotels.com guest review
My friends and I thoroughly enjoyed our stay at this location; the service was EXCELLENT from the front desk to food service each morning. I am a Embassy Suites cheerleader and the women who travelled with me were new Embassy Suite customers! From the moment they walked into the lobby of this property, they were awe-struck. The ladies enjoyed their […] stay at this location and they each look forward to future Embassy Suite experiences! Read moreGenuine Hotels.com guest review
"Great property, you won't be disappointed"
This was my second time at this property. My first time was a good experience so I decided to repeat. This is a top property, well maintained & very comfortable. I have nothing but praise for my experience here.Genuine Hotels.com guest review
There were a few issues we encountered with the facilities- treadmill not working, pool area had an awful smell on our 1st of 3 nights (may have just been some type of chemical), but was resolved my the 2nd night. My son and I had a problem with one of the elevators not closing (opening) all the way when we were getting into it one night. My biggest […] complaint was the per device (not per room) internet charge. We had 2 kids with tablets, and a laptop, which costed us an additional $30.00 per day! We made sure to make up for it by taking full advantage of the nightly manager's reception, which was great! Breakfast was by far the best "complimentary" breakfast I've ever had. Overall we had a good stay, but wish the front desk staff was a little more helpful and friendlier. Read moreGenuine Hotels.com guest review
"Friendly staff but showing wear"
The hotel is in a nice location with friendly staff. However, the lobby furniture is starting to show some age. The room was nice but could have been a little cleaner. Someone needs to learn how to dust.Genuine Hotels.com guest review
"If you don't mind a little rude service, book now!"
The staff really needs a customer service training course ASAP! The staff is rude and they all have attitudes and act as if it the customers fault they applied for their jobs and got hired.The rooms are great and remodeled. The mattress was not firm like I like, but my husband liked it so no real complaint with that. The windows have a really bad condensation […] leak which drips water on the carpet and leaves a slight odor. Also the tv in the bedroom had no signal. The worse part was I had the DND sign on the door and as I was getting dressed and the cleaning lady burst in. No knock or anything! You would have thought she would immediately say sorry and close the door, but instead she looks at me in my bra and says, "Do you have a late check out scheduled?" I was mortified and it was 9am so why was I being asked about checkout? Embassy Suites are great, but this location needs some serious work. Read moreGenuine Expedia guest review
"Very good hotel, rowdy guests"
There was a wedding going on during our stay, and the wedding guests were so loud that we could hear nearly entire conversations taking place in the atrium while we sat inside the sitting room of our eighth-floor suite. It made late-night work at the desk very difficult. The staff, room and food were all very good. I would stay here again, but hopefully […] not while a wedding reception was going on. Read moreGenuine Hotels.com guest review
"Great hotel for a short visit"
Great hotel for one or two nights stay. Rooms are noisy and mattress is very soft. However rooms are great for a short stay. This is our second time at the hotel. Love the location!! Close to everythingGenuine Expedia guest review
"Staff was excellent and so friendly-loved it"
Great staff, the night hotel manager was so helpful. The staff couldn't have been more helpful or friendly. We had a very nice, quiet stay and enjoyed the hotel immensely. The hotel was very clean and in excellent condition. My son said it was the nicest place and he would love to stay there again. Not something you hear much from a 16 year old!Genuine Hotels.com guest review
I wasn't too happy that I was charged for making local calls. I would have liked the front desk to make me aware of this when I checked in. The communication could have been better. I had to ask a lot of questions. What time is breakfast? When is check out... Other than that we had a nice stay.Genuine Hotels.com guest review
Very nice accommodations. Hotel Manager was very helpful and interested that our stay was as pleasurable as possible.Genuine Hotels.com guest review
"enjoyed my stay"
Only complaint would be the parking situation, but other than that everything was GREATGenuine Hotels.com guest review
"Great hotel for family or romantic getaway!"
Staff was awesome, very friendly. Hotel was clean, breakfast was awesome. The only problem was the pull out bed was not comfy. However, it worked fine for our 6 year old. We had a smallissue with our door, where you had to slam it to close. I would definitely visit here again.Genuine Expedia guest review
The hotel was in a very nice area, very clean, great service, awesome indoor pool, outstanding breakfast.Genuine Hotels.com guest review
"Nice place to stay"
The hotel wa exactly what I needed. I did have an issue with a stain on the comforter but the cleaning staff came and changed all of the lines. I liked the breakfast bar. It was perfect for some one traveling with a family.Genuine Expedia guest review
The breakfast made-to-order would have been very nice except for the long lines on Monday morning. I like the fact that I could walk the floors withing the hotel for exercise at night. I wish that the pool had a clock so that I could time my exercise.Genuine Expedia guest review
Nice hotel..breakfast seemed organized because they kept running out of food and had to go to the store for more syrupGenuine Hotels.com guest review
The only problem I had, was I had an issue with the gaming system in thr room. I called the front desk for help. They answered the phone but no one ever came to the room or fixed the issue.Genuine Hotels.com guest review
"Not somewhere we'll book again."
No wireless access unless you paid $9.95 a day. Only a few channels on TV unless you paid extra. Thermostat must not have worked as it was set on 63 and room was still hot.Genuine Expedia guest review
I arrived late and checked into a room that smelled smokey and was very humid. My sinuses went clogged up and throat felt like closing. Upon further inspection I noticed dust build up on furniture in bathroom and filter had dust all around it. It forced me to sleep under covers. As I returned home my closes stunk of the smokey room.Genuine Hotels.com guest review
Excellent as always. I stay there frequentlyGenuine Hotels.com guest review
Great stay. Convenient to Marta. About a 5 mintue walk. Nice relaxing trip for an overnight stay. Buffet breakfast was plentiful in the morning. A lot of seating which definitely was needed b/c this hotel was packed with guests. One thing that would have been nice would have been to have the bacon/sausage on the buffet as opposed to having to wait in […] line for it with people waiting for the omlets. There were other hot items on the bar so this would be doable. Read moreGenuine Hotels.com guest review
Location convenient to shopping and restaurants. Suite is divided by bathroom in the center. Bedroom faces window and living room faces the atrium. Showing some signs of age, but well maintained. 3 elevators are speedy so wait is minimal. Parking garage in the rear with no direct access so a little inconvenient. Breakfast is included as in all Embassy […] Suites and is excellent. Daily fee for internet connection. Bed was comfortable and had two restful nights. Read moreGenuine Hotels.com guest review
Hotel location is great and close to great restaurants, mall ect...good price for good nights stay...Genuine Hotels.com guest review
"Ok but, too many issues."
I had a pleasant stay, hotel was in fairly good shape. Just found a ripped comforter, a dirty comforter, 5-6 dirty plates on the breakfast buffet, they had no room for me when I got there to check-in way past the check-in time, room service didn't leave me any clean towels the first day. Everything else was ok. I would go back there again if the rates […] were better or if these issues were addressed. Read moreGenuine Hotels.com guest review
The hotel was nice, but the staff was notGenuine Hotels.com guest review
Great hotel. No issues.Genuine Hotels.com guest review
"Close to the mall"
My stay at Embassy Suites was great. I will most definitely stay there again when I am in town.Genuine Hotels.com guest review
"Subpar for Embassy"
Expected a lot more from Embassy. Staff was friendly, but rooms needed a good cleaning overall and updating. Trash cans didnt have liners and shower tiles needed repair. Hot tub was dirty, and happy hour drinks were served in cheap plastic cups. Downstairs common areas were nice. Parking was easily accessible and free. Stayed here because of location, […] but will not return. Read moreGenuine Hotels.com guest review
"Just a Great Stay"
Everything was great, the staff was so nice. I will stay there again.Genuine Hotels.com guest review
"Beware of additional fees"
I was charged a $50 "incidental fee". I was assured by the front desk that this will be refunded to me. I did not get a clear understanding as to why this fee was charged in the first place. The hotel staff were polite, professional and very helpful. The condition of the building appears nice at first glance, but during our stay we noticed that there […] was mold in the bathroom. Read moreGenuine Hotels.com guest review
Excellent stay and a wonderful hotel. Prime location and easy access.Genuine Expedia guest review
The managers reception in the evenings combined with the breakfast in the am added to the value. Room was a little warm had to keep air on 64 to be comfortable in the winter so not sure how ro would feel in the summer.Genuine Hotels.com guest review
"Great hotel, but plan ahead"
Great hotel, like every Embassy that I have ever stayed at. Awesome breakfast, fantastic staff, clean, and relaxing. 8 minute walk across parking lots to MARTA train. Bring an umbrella if it's raining. Quick notes: I usually pack light and use laundry facilities. Hundreds of rooms with only 1 washer and dryer caused some issues for several of us wanting […] to use the guest laundry facilities. Also, the shuttle service was sub-par compared to other Embassy Hotels in which our group has stayed. Shuttle drivers seemed uncomfortable going anywhere outside their "normal" stops. I advise dressing for the weather and walking, as there is plenty to do in this clean and safe Atlanta neighborhood. Read moreGenuine Hotels.com guest review
The hotel was beautiful. The location was very convenient to everything. The daily hot breakfast and manager's reception every night was very good. The only thing that needed major improvement was the front desk. It is disappointing that the first person who greeted us lacked any kind of emotion. She was distant and unfriendly. The person who checked […] us out was also very emotionless. It's too bad such a good hotel hires people who really don't like what they do. Read moreGenuine Hotels.com guest review
"Easy direct metro trip to downtown Atlanta"
Two dozen eating establishments within a 10 minute walk. Free shuttle within a 3 mile radius. Friendly helpful staff. Cooked to order breakfast as advertised.Genuine Hotels.com guest review
"Poor service hotel"
It's a nice hotel and the breakfast is good. But I am really disappointed by the service of the staff. I called three times for extra towels, Nobody delivered, after I called again the front desk, finally they sent someone in to tell me I need to wait for 2hrs to gt the clean towels. I forgot my battery charger in the hotel after I checked out, I called […] several times, initially I was told they could not find it in the room, then after several attempts, a house keeping lady told me she found it and can send back to me if I pay the shipping charge. I told her my CC number, now after 4 days, she had not done anything. Disappointing! Read moreGenuine Expedia guest review
"Perfect for us."
We had a great stay. Very clean, good food and priced right.Genuine Expedia guest review
"VERY CONVINIENT FOR DINING ENTERTAINMENT, AND SHOP"
REALLY ENJOYED IT, THE FREE BREAKFAST BUFFET WAS A DELIGHTFUL BONUS.Genuine Hotels.com guest review
i enjoyed it was clean rooms where niceGenuine Hotels.com guest review
Had to wait for a room even thought I arrived at 3:30.Genuine Expedia guest review
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