"Decent Little Hotel"
I was surprised that the hotel looked so small and run down on the outside but the inside was decorated with interesting furniture like hanging rattan chairs. The room was very clean and furniture was unique. The location is convenient for visiting Waikiki. However, be warned that there is a $25 a night parking fee that was not included in the hotels.com […] price. The parking lot is quite small and when you check in you will have to double park because you can't get into the lot without a hotel key. If I had known that, I probably would have stayed elsewhere. Read moreGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for your review and I'm glad you enjoyed your stay. We hope to see you again next time you're in town. Mahalo, Tom Kloss General Manager
"You don't have to Stay"
This is a "hotel" that you should not consider using. Parking is awful, noisy and needs a serious face lift. The staff was average at best.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for your review, we never like to see a guest leave unhappy and I wish you would have let me know about any problems while you were still staying with us so we could have worked them out for you. We will be undergoing renovations here in the next few months and I hope you will give us a second chance once that is complete. Mahalo, Tom Kloss, General Manager email@example.com 808-923-7829
"Disappointed and will not go back!"
The rooms were very small and cramped, beds were too low, but partial views nice...Breakfast area was temporary and had no tables or chairs to sit at...Biggest issue is that hotel wants you to pay for room in advance, which is uncommon in the hotel industry...Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to leave us feedback on your stay and I'm sorry to hear it didn't live up to expectations. We will be undergoing renovations soon and will add some seating for breakfast in the morning. We hope once this is complete you come give us a second chance. Mahalo, Tom Kloss General Manager
"The Low Price Reflected the Poor Quality"
The cheap rate I received was consistent with the poor quality of the hotel. I wanted the lowest possible rate because I only needed a place to shower and do some work before taking a late night flight. When I arrived, the desk clerk told me I would have to pay a previously unadvertised security deposit for any damage done to the room. Normally, she […] said, it would be a $100, but perhaps assessing that I was not likely the kind of person who would destroy a hotel room, she said she would only charge my credit card $50, which would be credited back to my account in 3-5 days after my departure. (It would take that long to assess whether I had done any damage?) I said they must be accustomed to some rough customers and she acknowledged that this was the case. The room itself had very poor lighting. The main room switch was not working and the one table lamp and two floor lamps seemed more designed for romance than for any work. One of the two bulbs in the bathroom was burned out, and the wooden toilet seat paint was worn down to the wooden grain from long use. The noisy air conditioner could not be adjusted any lower than 76 degrees. Overall, I was very happy I did not plan to stay overnight. The only advantages of the hotel was its proximity to the beach (which I was not using) and the cheap price. Read moreGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for your review, a hold of $100 is placed on the credit card on file for incidentals. Once you check out this refund would be reflected on your account within 3-5 business days depending on your bank. Mahalo, Tom Kloss General Manager
"bare necesitiez if this offers. but good location."
It's close to the action! That said parking is expensive in the action area. And that picture! So deceiving. No pool.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for your review, we will be under going renovations in the next few months. We hope you come back and see us after that is done! Mahalo, Tom Kloss General Manager
Just OK better hotels in area for better for lower price won't stay again if I don't have tooGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for your review, we will be under going renovations in the coming months. I hope you give us a chance once that is done to make a better impression on you. Hope to see you again in the future. Mahalo, Tom Kloss General Manager
"a little too shaby"
bandaide of a flipGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to leave us a review. We will be undergoing renovations in the next few months. I hope once those are complete you come back and give us a chance to leave a better impression on you. Mahalo, Tom Kloss General Manager
"Hardly a four star.......but more like a 2.5 star"
First off the site I used showed this to be a 4 star hotel. The price certainly was for one. But upon check in, I was immediately not happy. It literally felt like a step above a hostel. The main floor bar was SOOO loud and we heard it most of the night. The fixtures, furniture, etc. was all really cheap. It looked like a 70's apartment building that […] got converted into hotel rooms. Old shower, tub, toilet. Everything was pretty dated. I changed my reservation and left for the marriott the next day. This place is perfect for the 20's college type of crowd, but I think most professional people in their 30's and 40's, who make a fairly good income, would be unhappy with this place. It's a 2 to 3 star hotel, at best. Read moreGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to let me know about your experience. We definitely do not advertise ourselves as a 4 star hotel so I will be looking into that right away. We will be undergoing renovations here in the coming months so I hope you will give us another chance in the future. Mahalo, Tom Kloss General Manager
Funky room with a hip feel to it. Nice balcony and very quiet overall. Excellent location and a nice, free continental breakfast with fresh fruit, danish and very good Hawaiian coffee. The only caveat is that the breakfast does not begin earlier than 7 AM, which is inconvenient if you need to leave early for a snorkeling adventure or to take an early […] airline flight. Read moreGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to leave us a review. I'm glad to see that you enjoyed your stay with us and I will look into possibly starting breakfast a little earlier or what we can do for those guest that leave the hotel early for adventures! Mahalo, Tom Kloss General Manager
The staff were all very pleasant and accommodating.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you so much for this great review! I will let the staff know of your kind words and we hope we get the chance to host you again in the near future! Mahalo, Tom Kloss General Manager
that was my second time there. everything was really great. close to the beach,convenient stores,restaurant and bar and free WiFi internet,and hotel compliment free breakfast.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha Glenn, Thank you so much for taking the time to leave us this great review! We're happy to hear you once again enjoyed your stay and we look forward to seeing you again in the future! Mahalo, Tom Kloss General Manager
I am a frequent business traveler. Again this hotel has not disapointed me. Locaton is right in the heart of Waikiki and the room rates are the always reasonable. I hope more travelers take advantage of the property for the quality and service it provides.. I will be staying there again as the staff is always inviting. My recommendation is if you want […] a good clean and reasonble room, STAY at the Stay Hotel Waikiki. Read moreGenuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha Francis, Thank you so much for the great review! We pride ourselves our great customer service so I'm so happy to hear that you experienced just that. We look forward to seeing you again on your next stay with us! Mahalo, Tom Kloss General Manager
perfect location for me. close to the beach.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to leave us a review! We're glad to see you enjoyed your stay and we hope to see you again the in the near future! Mahalo, Tom Kloss General Manager
it is not goodGenuine Hotels.com guest review
"Friendly staff but dirty hotel"
The photos are misleading and the hotel is not very clean. The staff was SUPER friendly which made it easy to over look some of the other issues.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you for taking the time to leave us a review on your stay. I"m disappointed to hear the hotel didn't live up to your expectations. I wish we would have had a chance to discuss the problems while you were still here so we could have came to a positive resolution. It is great to hear you got great service from our staff thought as that is something we pride ourselves on and believe we deliver. Mahalo, Tom Kloss General Manager
"Stay at the Stay Hotel"
This hotel is located in a convenient area to Waikiki Beach--just a couple of blocks from the beach. Restaurants and shopping are also close by. My room was located on the 5th floor on the side of the hotel. Traffic noise was never a problem.Genuine Hotels.com guest review
Response by Stay Hotel Waikiki Aloha, Thank you so much for taking the time to leave us your thoughts on your stay! We hope to see you next time you're in town! Mahalo, Tom Kloss General Manager
"Old but clean"
No frills room no refridge no microwave nothing specail but clean and close to the beachGenuine Hotels.com guest review
Nice staff. But quite noisy and leakage of water pipe found, so water kept dripping out at night.Genuine Hotels.com guest review
This was a terrible hotel. Dumsters in front of the entry stink bad, the lobby looks like a poor people livng place, and room have no desk, or chair. It is worst than even motels! We will never stY there and tell everyone how horrible it was. Only nice thing is your nice people at the registration desk. Who wants to pay even 50.00 nite not worth it […] ! Read moreGenuine Hotels.com guest review
"Don't Stay Waikiki Hotel"
didn't have an iPod dock like suggested. Interior didn't look like they did on the pictures.Genuine Hotels.com guest review
We had a Waikiki get away from the outskirts of town. The location is the best part of our stay at Stay. The room was recently renovated but still shows original design. They did a great job with the remodel. The bathroom is a bit cramped, but again, you cannot beat the location. The bar downstairs is the most fun in Waikiki!Genuine Hotels.com guest review
"Decent cheap hotel"
The Stay hotel is what a W hotel would be if the furniture came from Walmart and the staff were more relaxed. It was reasonably clean, although the corners of the room and edges of the mirror could have been cleaner. The bed was remarkably comfortable. The two pillows (not 4), were much too small. We didn't ask for more, although I'm sure the staff […] would have provided them. The major problem with the room was the antiquated, underpowered, dusty AC unit. Otherwise it was a comfortable Stay. Having stayed in both the 5 star hotels on the beach, and crashed in the truly bottom end roach motels while on short lay-overs, I would place this at the top of the concrete-block hotels - not quite a motel 6, but a step above most in its price range. With just a bit more investment it could probably be a very stylish boutique hotel. As is, it's a very acceptable beach crash pad. Read moreGenuine Hotels.com guest review
"great except for one thing"
this is our 2nd time to stay at stay hotel--every visit the staff has been pleasant, breakfast items always replenished on time, room size is big enough, with enough closet and cabinet space, wifi a bit slow, location was great--so close to the beach but one negative point--a big cockroach was crawling on the wallGenuine Hotels.com guest review
"Nice People, Run down building."
I was surprised with how little you get for the cost. The building is probably from the 1970s and is structurally unchanged including windows and doors , sinks, showers and walls. It resembles an old motel or apartment complex. The main updates would be the painted cement walls, the synthetic hardwood floor in the bathroom, the small glass shelf / […] light fixture in the bathroom, and the white theme furniture. For the discount rate I paid, I would still expect something nicer. This is more like a college vacay /student apartment... And when I was younger I would have been happy to stay here... for a lot a cheaper. I have seen a couple of small bugs, but this is not surprising given that the doors and non-sealing windows open directly to the outside world. They have free wifi, but it is very slow and inconsistent. I was using my cell phone to tether wifi to my laptop. That deadbolt on my door did not work. This would not be acceptable if I were here with my wife and child. The elevator went out. If this were a one time occurrence, I can understand. However, it seems that it is a frequent occurrence based on other reviews. The continental breakfast was ok. Nothing great and nothing to complain about. Paper plates and plastic spoons. All in all, it feels more like a hostel than a hotel. It would be perfectly fine if marketing and prices were adjusted accordingly. Finally, i should mention that the people have all been very nice. Read moreGenuine Hotels.com guest review
"No stay at STAY!!!"
Terrible rooms. Dirty, old, loud, broken windows, bad lighting, bad beds, no hotel parkingGenuine Hotels.com guest review
"Great place for low maintenance travelers!"
This place reminded me of my college dorm, minus the bar in the downstairs lobby. The bunk beds were comfy enough, free wifi was good, and the staff were friendly. It's not the Mariott or the Hyatt, but it's a good enough place to rest your head. Although the hotel has limited parking ($25), there's a public parking structure nearby for $15 (max 10 […] hours, though). Read moreGenuine Expedia guest review
If you are looking for an inexpensive room to merely sleep in, this is your place. Expect an odd $10 per day amenity charge for wifi and a paltry "continental breakfast". And then another $25 a day for parking. Also it is close to the water so expect some crawling friends at night.Genuine Hotels.com guest review
"Just what I needed!"
This hotel was perfectly located close to the beach, shopping, dining, and excursion pick ups. Small, quaint, and charming! I did use earplugs every night as the street gets noisy early, and the downstairs bar throws out their glass bottles all hours of the night - every night. I was on the 6th floor and my view was pretty good, considering I didn't […] want to pay for a high price, beachfront, swanky hotel. I'd stay here again on my next visit! Great value for the price! Read moreGenuine Hotels.com guest review
"Close to the beach"
Elevator broke twice. Not good when your on the 6th floor.Genuine Expedia guest review
"Not at this price"
I don't mind paying $198.00+ for a room if it didn't have roaches in it. I do like Boutique Hotels, but this one was too cold of a feeling in the room for me. I Would not be staying here again, at least not at this price!Genuine Hotels.com guest review
"You get what you pay for"
The staff was very friendly. The room was not quite as depicted, very cheaply put together. The hotel is located on a very noisy street/alley. If you're not spending much time in the room and you can sleep through loud street noise then this is the place for you. You get what you pay for.Genuine Expedia guest review
This was a very basic room. There was no view. It's location is in a perfect spot.Genuine Hotels.com guest review
"Great Waikiki location one block from beach."
Stay Waikiki has a very friendly staff. The lobby is cool and modern. The rooms are clean and comfortable. The bathrooms are old and very small. For the price it's the best value in Waikiki.Genuine Expedia guest review
"Location, People, Price, Atmosphere, Awesome!"
Fantastic! Phyllis, Stacey and Giovanni took particularly good care of me on my one week business trip. I had half a dozen packages arrive a few days before me and they took care of everything. One block from the beach! Gorgeous! Breakfast, Internet and a cozy atmosphere. It's not the Ritz to some people but it was to me. The people and the location […] made all the difference. For the price, it can't be beat. I would recommend Stay Hotel in Waikiki to most folks. If you are a stuffy traveler, this is not the place for you. Read moreGenuine Hotels.com guest review
"It was ok"
Front desk very nice. The actual room wasn't all that greatGenuine Hotels.com guest review
Cost to much for what they offer charge for everythingGenuine Expedia guest review
"Decent but definitely not a 3-star hotel."
Very overpriced. We were charged additional fees on top of the reservation fees. Also, parking was very expensive (over $20/night) and we had to park far away. Manager was never onsite, even though I tried to ask for him/her several times throughout the 3-night stay. The room looks like a clean version of a 1-star hotel. No way this is a 3-star hotel. […] Location was pretty legit though. Otherwise, if you can pay half the price for a 1-star hotel - by all means. Read moreGenuine Hotels.com guest review
"Good value and 1 block from the beach"
Overall, it was great - hotel was quiet, excellent location and clean. It's not super fancy but great for single travelers or small groups.Genuine Hotels.com guest review
Not bad, not bad at all. Will return, will worth what you pay for. Close to all the good places. Everything is in walking distance.Genuine Hotels.com guest review
If you plan on going to Waikiki and staying in your room don't go here!!! Matter of fact stay home! This hotel is the true wiakiki experience. Great room, balcony, and staff!!! Perfect to party all day and night! Step out front and go either direction and you will find anything your looking for! The true old Hawaii experience! I will stay there again! […] I'm gonna book another room very soon! Read moreGenuine Hotels.com guest review
Condition of the hotel building and elevator is poor. The facility is rundown with old Ikea furnishings. Even the towels are very worn. Coffee and continental breakfast ran out early and frequently.Genuine Expedia guest review
"You get what you pay for."
You get what you pay for with Real Estate. Reality is that this Hotel is priced well and offers a tremendously amount of value for that price. However, you get what you pay for with Real Estate and this Hotel's elbow room is as large as it's price. Overall, comfortable 2 night stay and recommend this Hotel for you Single Occupant, over-nighters with […] an economy rental car to fit in it's really, really small parking garage. Oh, and somebody tried to do renovations. I give credit for that. Read moreGenuine Hotels.com guest review
outside of the first stay regards to wrong key issue…second stay this year is just as good as the first…the front desk , maintenance, housekeeping excellent service…third stay this year coming around the corner with a friend from japan… i really like the family setting and convenience to beach, bus stop and shopping markets. also good food /restaurants […] . i recommend STAY WAIKIKI to all who visits Read moreGenuine Hotels.com guest review
"small rooms - website pics misleading"
The rooms were extremely small, had to change rooms due to TV not working and upgraded to a slightly bigger room. Smaller room had a refrigerator but the larger one did not. Did not know there were tiled floors, expecting carpet. Staff was nice and very accommodating. Website advertised a complimentary breakfast but we were charged a $10+ convenience […] fee for coffee and pastries. Read moreGenuine Hotels.com guest review
Rooms not clean, loud, not for kids, breakfast was horrible.Genuine Expedia guest review
"Great hotel.....Lousy, frustrating reservations"
It's a shame that all of the drama involved with the reservation/billing portion cast such a dark negative, STRESSFULL shadow over my entire stay! In fact, it made my stay miserable! I've always (since u opened) recommended Stay....to anybody and everybody that was even thinking about a room! Unless this problem is rectified....I will NOT be back (along […] with everybody I can warn ) Read moreGenuine Expedia guest review
"Wanna Be Boutique Hotel"
The room was clean and location close to main area. Rooms are small and the area has a feel of an upscale youth hostel. It was clean, there was no chair in the room and had added decor that was geared towards the boutique style but minimally so. Check in was not until 4pm which seemed quite late. The shower faucets turned in opposite directions and […] at one point we could not get the water to shut off. Lastly , parking is a challenge. Upon arrival there was no parking and we had to wait for a spot to open up in the overflow garage. I am a local here on Oahu and next time I'll spend a bit more and stay across the street at the Hyatt for sure. Read moreGenuine Hotels.com guest review
"Not Good.., Just what I expected..."
I read all the reviews for this hotel before I reserved my room and i got what I expected. The room was small but clean. The bathroom was beyond tiny. You could use the bathroom toilet and wash your hands in the sink at the same time (they are 3 inches apart). In the room there was one small particle board dresser in it that was in poor shape due to […] the humidity causing the particle board wood to swell. I was forced to use the dresser for a desk and use a plastic chair off the balcony as a seat. The outside street noise was very bad but mostly was drowned out by the window A/C unit that had to be ran at high in order to cool the room. The location is great and its the lowest price hotel in the area but I would never stay there again. I am just happy that I didn't bring a friend to share the room because I would be so embarrassed of the room. Spend the extra money and get a better hotel. Read moreGenuine Hotels.com guest review
"This place is joke"
The rooms were disgusting. Rude front desk people look and talk to you like your an idiot. Not worth it all, photos online do not look like that in person. Avoid going to their hotel.Genuine Hotels.com guest review
Wonderful location, friendly and very helpful staff. Affordable rates.Genuine Hotels.com guest review
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