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  • Crowne Plaza Houston River Oaks
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All hotels in Houston, Texas, United States
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1 room,  2 adults 
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Room 1:

Crowne Plaza Houston River Oaks - Houston

29.730961, -95.421359
3.5 stars
2712 Southwest Fwy, Houston, TX, 77098 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $79
Price Match Guarantee
3.8 313 5

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    Landmarks near Crowne Plaza Houston River Oaks

    • A.D. Players Theatre Hotels - Houston 920 yards
    • Houston, TX (JGP-Greenway Plaza Heliport) Hotels - Houston 1400 yards
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    • Lakewood Church Central Campus Hotels - Houston 1600 yards
    • Rice Stadium Hotels - Houston 1.3 miles
    • All landmarks in Houston

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    Overview of Crowne Plaza Houston River Oaks - Houston

    Location.
    Situated in the heart of Houston, Crowne Plaza Houston River Oaks is close to Lakewood Church, Menil Collection, and Rice Stadium. Also nearby are Rice University and River Oaks Country Club.

    Hotel Features.
    Crowne Plaza Houston River Oaks has an outdoor pool, a health club, and a seasonal outdoor pool. This 3.5-star hotel features business amenities including a business center, a meeting/conference room, and secretarial services. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide concierge services and business services. Additional amenities include a concierge desk, multilingual staff, and gift shops/newsstands. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.

    Guestrooms.
    Amenities in air-conditioned guestrooms at Crowne Plaza Houston River Oaks include safes and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide complimentary weekday newspapers and direct-dial phones with voice mail. All units feature microwaves and refrigerators. Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include in-room massages and wake-up calls. Housekeeping is offered daily.

    Image of Crowne Plaza Houston River Oaks, Houston
    3.8 out of 5 Good (313 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Hotel nice staff and location great . Hot water in shower not available. Shower a little small. by roy  from houston on 04/19/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $79
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    2 Queen Beds Accessible With Tub Nonsmok

    Suite, One King Bed, Non-Smoking

    Two Queen Beds, Non-Smoking

    Standard

    One King and One Sofa Bed, Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: 11 AM
    • Pets not allowed
    • JCB International
    • Check-in time starts at: 3 PM
    • No rollaway/extra beds available

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 18
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Swimming pool - outdoor
    • Swimming pool - outdoor seasonal
    • See more facilities
      • Area shuttle (complimentary)
      • Area shuttle (surcharge)
      • Luggage storage
      • One meeting/conference room
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Coffee/tea maker
    • Daily housekeeping
    • Direct-dial phone
    • Hair dryer
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Refrigerator
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary weekday newspaper
      • Free Wi-Fi
      • Pay movies
      • Premium TV channels
      • Video-game console
      • Voice mail
    • Services
    • Express check-in
    • Health club
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service
    • Safe-deposit box at front desk
    • Self parking
    • Valet parking
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Complimentary newspapers in lobby
      • Concierge desk
      • Concierge services
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Crowne Plaza Houston River Oaks has a restaurant on site.
    Room service is available.

    Recreation

    An outdoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 8 per day
    • Valet parking fee: USD 13 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Houston, Texas, United States
    Map
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    29.730961, -95.421359
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    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • A.D. Players Theatre - 900 yards
    • Greenway Plaza - 1100 yards
    • Houston Greenway Plaza Heliport (JGP) - 1400 yards
    • Lakewood Church - 1500 yards
    • Lakewood Church Central Campus - 1600 yards

    1.0 - 3.0 mi

    • West University Place - 1.1 miles
    • Rice Stadium - 1.3 miles
    • Rice University - 1.4 miles
    • River Oaks County Club - 1.5 miles
    • Menil Collection - 1.5 miles
    • Rothko Chapel - 1.6 miles
    • Houston Transco Tower Heliport (JGQ) - 2.5 miles

    3.0+ mi

    • Houston Central Business District Heliport (JDX) - 5.9 miles
    • Houston Westchase Helipad (JWH) - 7.6 miles
    • Houston William P. Hobby Airport (HOU) - 10 miles
    • Houston Sugar Land Regional Airport (SGR) - 16 miles
    • Houston West Houston-Lakeside (LKS) - 16 miles
    • Houston Park Ten Helipad (JPT) - 16 miles
    • Houston Ellington Field Airport (EFD) - 17 miles
    • Houston George Bush Intercontinental Airport (IAH) - 18 miles
    • Lake Jackson Brazoria County Airport (LJN) - 43 miles
    • Galveston Scholes Intl. Airport (GLS) - 47 miles
    All hotels in Houston, Texas, United States
    Reviews
    • All (313)
    • Business (78)
    • Romance (10)
    • Family (18)
    • Friends (14)
    • Other (193)
    3.8 / 5
    Good

    Score breakdown (from 313 reviews)

    • 5.0
      (104)
    • 4.0
      (105)
    • 3.0
      (52)
    • 2.0
      (37)
    • 1.0
      (15)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.9
    • Comfort
      4.0
    • Condition
      3.7

    Reviews: Overall

    • < Previous
    • Page 1 of 7
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    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    This hotel is badly in need of new carpets and an air purifier. Musty odors, cigarette smoke and a chemical smell permeated the place. The central location, and some friendly staff who provided great service was a plus.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "crowne plaza"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel nice staff and location great . Hot water in shower not available. Shower a little small.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    roy
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Good stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was clean and tidy. The bathroom was nicer than some of the 5 star hotels'. I liked that they gave us the choice to valet park or self park. Overall a great stay.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Convenience and Comfort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel is in a great location to view the sites of Houston. Easy access to the freeway. Friendly staff, and clean, spacious room.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Body By O"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Gr8!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Body By O
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "baggage in the streets, water had no heat"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Upon arrival the valet didn't have a luggage cart. Our luggage was actually placed out in the driveway and we were told it would be brought to us. I went to check in an hour after check-in time and we waited half an hour before a room was ready for us. We looked outside and our luggage was still out in the middle of the driveway. Finally we got a room […] only to find that the hot water didn't work in the shower. A maintenance man came up and replaced the faucet and we finally had hot water. The manager offered to comp my parking and give me a free breakfast. That's it. She offered me something that I really shouldn't have to pay for in the first place as a consolation for being treated like a motel 6 inhabitant. Sour grapes? You bet. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Andy
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The bed sheets felt like I was trying to sleep in a heavy starched dress shirt. Too rough and hard. They shoud try some fabric softner. The towel felt as if they were sand paper.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Raul
    US

    Crowne Plaza Houston River Oaks - Houston
    1.0 / 5
    Poor
    "Rooms and Hallways Smell"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Would not return back to this hotel. The rooms and hallways smell like a nursing home. The decor feels very early 80s. The parking and garage are badly managed/in disrepair. The service staff was non-responsive when the room I reserved and prepaid for was not available.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Great stay in Houston"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was in town for one night to attend a concert at the Toyota Center. The hotel was close to the arena yet far enough away from the crowds. The hotel was also a short drive to the Galleria Mall. The hotel staff was great. They were friendly, accommodating, and readily available. The rooms were very clean and well stocked. The lobby was beautiful and […] very welcoming. There was plenty of on site parking in a well lit easily accessible parking garage. Self parking and valet were both reasonably priced. The best thing was that people in next rooms could not be heard through the wall and we were not interrupted by housekeeping first thing in the morning. I will definitely stay there again. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Melissa
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good
    "good location easy to get to"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    had a good stay, but the floor we were on (10th) hall carpert were wet and had a sour smell that was just horrible.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I highly recommend , very nice professional , great service
    Genuine Hotels.com guest review
    Other trip
    Mar 19, 2013
    Annette
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was great, staff very friendly Hotel com said parking was free but it wasn't, please update your files
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    Wendy
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 15, 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "Lost its luster"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I was disappointed with this hotel. The room was dim, the bathroom had a bulb burned out, the carpet was old, the toilet ran after flushing, the shower had low water pressure and when put to a certain temp, would make a knocking noise. I heard water running all night, I thought it had rained outside, but that was not the case. The internet was poor. […] I connected and downloaded email, then was unable to use it for almost an hour. When it recovered, the bandwidth was 0.17MB/sec (should be over 3 at least). The same thing happened in the morning. The ribs in the hotel restaurant were greasy (not good for Texas). On the bright side the lobby and restaurant were nice. But that's not what you want out of a hotel. Not up to the Crowne Plaza levels. There are lots of other hotels close by, so pick another one. Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Brian
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    NICE HOTEL, BUT NO SHUTTLE TO THE BBQ COOKOFF .
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    JSH
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Perfect Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was GREAT! Rooms were clean, actually the Hotel itself was very clean. Perfect location for shopping the Galleria and or visiting Lakewood Church .Shuttle service was a plus.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Lorrie
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Close to Rice"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I was worried when I read the last couple of reviews, however, the staff was very nice and my room was clean and spacious.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Sports Mom
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Milton
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Excellent choice if you need to be in this area."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Excellent location. Would recommend Friendly staff.
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    Joe
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Very Nice!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very comfortable and enjoyable stay. Easy in and out by car to 59 and surrounding area including the Galleria mall. Staff was exceptional.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "Think B 4 U Stay!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel was old and has aged poorly, The check in staff was not the best basically twenty something boys with oversize suites on. The parking fee was stupid no one should have to pay to park plus pay for the hotel rude. The parking deck was old not clean and the elevator broke down twice during my stay and trust me having to carry catalogs up and […] down the stairs was not fun. after everything is said and done it was a roof over my head for the 3 days i needed it was not in the hotel more than 8 hours to sleep at night so i managed ok. but i will NOT, NEVER WON'T stay here again. Read more
    Genuine Expedia guest review
    Other trip
    Jan 23, 2013
    ShopPartyTime
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good
    "Average hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Bed was not made when we got to our room, which left a bad impression. Otherwise the hotel was good. It is a bit hard to find the hotel as the address is on a freeway. The hotel is on the feeder road to the freeway.
    Genuine Expedia guest review
    Other trip
    Jan 16, 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "DIsappointing stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Disappointing experience for the price. Great location, but a little rundown. Acceptable cleanliness and service, but definitely did not live up to other ratings or its name.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    Hannah
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "Way overrated at 4 stars"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Peeling wallpaper, dirty carpeting, pipes wrapped with packing material, brown water that was curtly explained by a changed pipe, mediocre food. On a brighter note, the water improved and most of the staff were nice.
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "great value and location during marathon weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were running the Houston Marathon and stayed one night. They were very accommodating and allowed us late check-out so that we could come back and shower after the race. The room was very nice, including a fridge and microwave. I would definitely stay here again.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Television channels did no work:"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    T.V. channels did not work. The room was comfortable, large and well equipped. There was no noise in the hallways. The beds were comfortable and linens were ample. The parking garage cost eight dollars and was, at times annoying, as you had to swipe your room card to enter and exit. The room temperature was hard to adjust. The television was on upon […] my arrival. When I went to look at the television at eight thirty p.m. the HD channels went off leaving maybe six channels to look at. Of the six channels working four of them were ESPN. I called the desk and they told me that someone was working on the problem as we speak and we should have the channels back in an hour or two. It was agravating because the next morning at check out I again asked about the channels that were off. The desk clerk said," Oh, we are aware of that and someone is working on the problem." Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    leroy
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Patrick
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Six nights in the Crowne Plaza"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Crowne Plaza is reasonably priced and well located. Room service food is better than average; parking rates are good value; staff is courteous. Initial request for room away from elevators was not honored. Room was near both elevator and vending. However, request to change was graciously and speedily handled and was an apparent upgrade. TV reception […] was unavailable for two of our six nights. Other amenities were fine. We are repeat customers and will remain so. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Snowbird
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Close to Greenway and Museum Areas"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Location and Nice Hotel for a reasonable price.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    Jack C.
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Lovely hotel, but it is mandatory to pay $8 a night to self park your car in their parking garage and valet is $13 I believe. All-in-all it is a nice place and I will stay there again.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    Kkgo
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair
    "Beware of this Hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Firstly, upon coming to the hotel I was not impressed with the staff, their willingness to help and attitude left me with a bad vibe. Next, upon coming to the room we realized that there were cleanliness issues, a nice gaping hole where pipes came into the room, and the bed was horrendously uncomfortable (mind you I've stayed at Two-Star hotels with […] better beds than this one). I'm not one to complain but this could not be ignored. For the price of the hotel, I feel the amenities and over all quality of service lacked greatly. Hotels.com should have this set at a Two-Star hotel to give customers a realistic expectation (I realize they are not responsible, Just making my point clear). They also charge for parking, which I can understand if you were in downtown. The Magnolia does not even charge as much as them and they ARE downtown. I leave you with this last bit on Quality of Service: Upon checking out of the hotel, I was charged the wrong amount for the parking. The correct amount for the charge was on the receipt... but in reality, I was charged one hundred dollars over and when I finally arrived safely to my home, I checked my balance to see this atrocity being processed. Oh yes, simple human error... but, to make things worse, they could not help me one bit until the following Monday since their accountant was no longer there for the day. Please beware and happy travels! Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    Jacob
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Gr8!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love it! I'll always book this hotel when in Houston!
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    Body By O
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good
    "Just ok."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The lobby was very nice, but the room looked like it was old and needed updating. I was in a handicapped room and they claimed that they did not have another room to put me in. So, it was inconvenient as I had not bathroom counter to put my toiletries on. There was a small table in the bathroom so I used that, but it was definitely more inconvenient. […] For the price point, I wouldn't choose to stay here again. I can't say it was a bad experience, just not a great one. Also, the check in process took a lot longer than most hotels I go to. I am a fairly frequent business traveler. But, the room was quiet and comfortable. Read more
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    Liz
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good
    "Nice room, but no 4 star service"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Room keys didn't work. Had to call maintenance to get in. TV wouldn't come on. Previous occupants messed with remote, and obviously staff didn't check before we got there. WiFi didn't work, and desk clerk was indifferent about helping me get connection. Glad I didn't pay full price for this hotel room.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Nov 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Nice hotel for business travelers"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel located in River Oaks area right on top of the 59 heading toward Galleria. The staff was attentive. At check-in, we voiced our concerns about hearing freeway noise on the 8th floor, the highest room available, so they gave us a room on the backside and it was very quiet. It's a good location close to many nice restaurants. The hotel […] provides nothing special as far as amenities, but it served our purposes well as business travelers and we would come back. Read more
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Phil
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Rest is good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We had the best time.The staff treated us like we were the most special people.They put us up high so we could see the city.we went to rest and that is just what we did. Thank you for just getting away to rest.
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    Carol
    US

    Crowne Plaza Houston River Oaks - Houston
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    4.0 / 5
    Excellent
    "Huston's convinience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was nice convinient stay for the money.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Excellent Service and Quality!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay immensely and have no complaints!
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Donna C.
    US

    Crowne Plaza Houston River Oaks - Houston
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Thermostat was set up to 78 - 80 degrees, yes even when it was sort of cool outside, i couldnt set the thing lower. I had pre paid the breakfast and they forgot to give me the breakfast tickets when I checked in. The room was ok.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Erick
    US

    Crowne Plaza Houston River Oaks - Houston
    5.0 / 5
    Outstanding
    "Great hotel for all your needs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was in a great location clean and excellent service the restaurant was good and reasonably priced
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    A Traveller
    US
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