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Excellent Location for Business and Leisure Travel
Near Calvin College, Priority Health, Spectrum Health, Davenport University, Farmers Insurance, Frederik Meijer Gardens, adjacent to Woodland Mall and Centerpointe Shopping Center; Gerald Ford Airport-5 miles.
*DeVos Center - 8 miles
*Van Andel Arena - 8 miles
*Gerald Ford Museum - 9 miles
*John Ball Park Zoo - 11 miles
*Metro Health Village Complex - 12 miles
Daily complimentary guest breakfast buffet,
free onsite parking,pet friendly (one time fee), guest laundry, free roundtrip airport transportation, 24 hour key card access fitness facility, 24 hour access business center, outdoor seasonal pool and spa, picnic area, sportcourt.
Wireless high-speed internet access(free),
Fully equipped kitchens with full-size appliances:
Each suite has refrigerator, stove/oven, microwave, coffee/tea maker, dishwasher, cookware/utensils/dishware. Individual climate controls, Many suites have fireplaces. Television with premium cable channels, high-speed wireless internet access (free),
Good locationGenuine Hotels.com guest review
"Great for long business trips...fridge, stove, etc"
The location was seconds away from The Orbit Room which is the only reason we were in Grand Rapids. We just wanted a cheaper hotel. This was by no means the worst hotel ever. In fact, I'd probably stay here again if I had to. It wasn't the best but theres certainly worse out there..there was a chair which was covered in gross stains which kinda turned […] me off but we weren't planning to sit in it anyway. It was old & just looked kinda dingy I guess is all. We stayed in a queen suite and the fridge, & microwave was spotless. The breakfast wasnt appealing so we ate out. Continental and scrambled eggs & sausage patties...nothing fancy. Looks like they were doing some construction so it was sorta in that mode. There was a light pole down & broken near our room. Walls are thin as is most places. Everyone has their own entrance which is nice. It is in the most clustered area I think I've ever been to, however you want shopping or restaurants you'll have zero problems finding anything! I was super shocked to see all the homeless people around. Very odd being that it seemed like such a nice area. About 10 miles away from the John Ball zoo which I highly recommend! Small, but cute! Worth the $5 admission for sure! Read moreGenuine Expedia guest review
This property is not in the same shape as it was a few years ago under the Marriott brand. Maintenance, overall appearance, and upkeep are definetely suffering since this property was sold. Staff was helpful and polite but the quality of the property and rooms has definetely decreased.Genuine Hotels.com guest review
"One night stay"
Very nice employees and nice breakfast and good location but condition of maintenance on the room was bad. Design of the building was poor and allowed too much noise from adjoining roomsGenuine Hotels.com guest review
"if you expect to sleep dont stay here!"
The first night we checked in late but was very suprised when we walked in to our room. It was very nice to get to have a fire place and a kitchen and not have to go broke doing it. Nice size room and location wasn't bad. Second day we found a dirty soup spoon in are clean dishes and it was very clear that it was used for drugs. We also found out the […] hard way that this hotels are known to be a spot for parties. The people above us were so so noisy. They even came and pounded on are door after we called the front desk on them. All night long they were draging chairs across the floor and crashing things. Could not sleep. Read moreGenuine Hotels.com guest review
"Very comfortable with lots of space"
Very satisfied. It was nice to have a full kitchen area.Genuine Hotels.com guest review
"Not too shabby"
The room was clean but there was some water damage on the walls. The carpet was fraying going into the bathroom. The location seemed ok but there was a lot of siren noise at night. Overall, I would recommend it and also stay there again.Genuine Expedia guest review
"We wish we could find one of these places in every"
The rooms and the staff were excellent.The rates were very reasonable and the food, while not great, was a very generous feature.We thoroughly enjoyed having two bedrooms and bathrooms, a great kitchen, and a a cozy ,comfortable living room.We would have liked to have stayed longer.Genuine Hotels.com guest review
"Noisiest heater we've encountered"
Every time the heater went on during the night, the noise was so loud it woke us up, so we had a terrible night of sleep.Genuine Hotels.com guest review
"Great place to stay"
Everything was bright and cheery and very accessible, and close to most attractions in the Grand Rapids area.Genuine Expedia guest review
"Close to business I was visiting"
The bed was not comfortable and there appeared to be a lot of black mold in the bath tub.Genuine Hotels.com guest review
Clerk checking me in and out was very pleasant and quick. Room was not clean. Chairs were all stained where you would set. Holes in the drapes. Never would stay on the bottom floor again. People above were up the entire night and kept me awake the whole night. Be prepared to have to drive to the front of the complex for breakfast. Long way to go in […] the winter when it's snowing out. Read moreGenuine Expedia guest review
"Good Place for families"
Nice place for families. Love the guest of the day program. I wished the logs for the fire place were in the room being disabled I didnt feel like going back to the front desk to get them.Genuine Expedia guest review
"Great location, great service"
The place was clean, and had everything we needed. It was in a great location very close to restaurants, shopping, etc.Genuine Hotels.com guest review
"Willing to provide shuttle to airport at 4:20AM!"
Some of lights in bathroom did not work. Was very happy that they provided us shuttle service to airport at 4:20AM!!Genuine Hotels.com guest review
"Nice Price but needs updating"
We needed a place for the night and when you can get a suite for the same price as a regular room I thought why not. The room was spacious and clean. Breakfast was nice with a good assortment of hot and cold items. The general condition of the buildings needs work. Our furnace ran all night long, smoke detectors were hanging out of the ceiling and light […] fixtures hanging by the wires as well. I would stay again if they fixed the furnace....just expect older buildings and a few unkept maintenance items. Read moreGenuine Hotels.com guest review
It was very nice.. It was surprised it even had a dishwasher in the room. I would stay there again for sure.. Was doing a show downtown Grand Rapids. Only took 10 minutes to get there. Better than paying over $200 a night for just a room... You wont be disappointedGenuine Hotels.com guest review
"Hawthorn Suites Review"
To be able to have a queen suite with full kitchen for less than $100 was great. The hotel appears to have been converted from an old apartment complex, which is a neat idea, and was very quiet as a result. Our non-smoking room did smell like smoke though and the central heating system was a little over-eager.Genuine Hotels.com guest review
Children running, jumping, and screaming the floor above us until at least 2:00 am... that's when I turned on the furnace fan to muffle the sound. The room was clean and comfortable. The area is very busy (between two shopping malls) I would not stay at this location again.Genuine Hotels.com guest review
"good place to spend a week."
First day was rough. They had recently upgraded their wifi and staying connected was rough. That is pretty much my only issue. Awesome location, staff was very friendly, very nice studio style apartment. Fully equipped. Loved the fire place. Lots to do and see in the area. Oh and HOT FRESH KRISPY CREAM DOUGHNUTS ACROSS THE ROAD. LOL.Genuine Hotels.com guest review
The meetings we were attending were downtown but the hotels downtown are expensive.The TWO BEDROOM suite was ideal for two guys traveling on business and was very reasonable.Genuine Hotels.com guest review
"Watch your step"
1. The Walsh were knee deep with ice and snow. 2. Hair in the bathroom sink. 3. The bathroom floor was grimy and dirty along all molding. 4. Leftover coffee was in the kitchen pot. In summary thos reflected alack of attention to cleanliness.Genuine Hotels.com guest review
"Great hotel for family vacation"
It's best for multi-days family vacation. It's practically a condo. There are two levels, two full bathroom and three TVs. The fully equipted kichen can allow some cooking / warm up of left overs. There is even a real fire place. Very family feel. We loved it. It's just too bad that we stay only for one night - so can't take advantage of all the nice […] thing. Also, be aware that weekend breakfast starts from 7:30. We have to leave early so couldn't use the breakfast service. Read moreGenuine Expedia guest review
"Kids loved how big it was, a real big hit!"
I thought it was pretty neat to have an experience like that for a hotel with a loft 2 beds, 2 baths, for a mid level family that was a cool thing.Genuine Hotels.com guest review
"More than just a hotel room!"
For the price, my husband and I was amazed! It was like a small condo but cheaper! The fireplace was such a nice addition to our stay.Genuine Hotels.com guest review
This it's my favorite place to stay in Grand Rapids. Great location. Awesome price.Genuine Expedia guest review
"Won't go back"
Not at all as depicted. Streets and sidewalks in bad condition, and covered in snow and ice (even though it had not snowed in 36 hours). Mattress must be 20 years old, and pillows terrible. Do NOT depend on the hotel's airport shuttle - we had an early flight, and checked twice at the desk to confirm the shuttle. It was not there, and no one would accept […] responsibility. Wouldn't go back there if you paid me. Read moreGenuine Hotels.com guest review
I was very please as a real value. The only problem was the lack of snow removal.Genuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
"Nice place but...."
This is actually a decent place however they have no concept of service. I went there to hang with friends and to take in a concert or two. The rooms are very spacious felt like home and the bi or split levels is a plus especially if your looking for privacy but it snowed the day before I arrived and they didn't have the man power to clean up the ice […] and snow. Imagine being in heels and trying to walk on mounds of ice and snow. But the set up they have is worth me giving them a second chance. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Fromt desk personnel was excellent------making reservations was terrible----It took 5 trips to the front desk to get into a room---the 1st room's door would not open hense the numerous trips---front desk personnel finally had to give me a different room---it should be mentioned that the temperature was close to zeroGenuine Hotels.com guest review
"Roomy comfort for families"
I don't think they have finished all the remodeling but they need night stands and lamps by the upgraded king bed in our suite. It was little things that were missed. No headboard on the bed and an odd large table in our room. Curtains between room could be updated or better yet put in French doors. Young lady at the front desk was hopeless at Expedia […] reservations and booked someone else for our last night at the hotel. Glad I wasn't that lady but was alarmed by a call from front desk that we had to get out. I think she figured out her error and we did stay put. Also, when Michigan gets five inches of snow it would be nice to have the outside steps shoveled. Other than these little things we really loved the hotel and location. Great for families to spread out and make meals. Read moreGenuine Expedia guest review
"Not too bad...would stay again"
Great location. Right near gas, starbucks, stores and civilization! Prices were fantastic for a room and they are basically studio apartments with a kitchen. They have a free buffet breakfast which was nice and the staff was courteous. They even had fire logs to buy for $5.00 if you wanted to use the fireplaces in some of the rooms. Rooms were older […] and couches looked old. Other than that, there is a mini kitchen, plates and glasses for you to use (I would highly recommend washing them thoroughly or bringing your own). Internet connection was good, water pressure good and heat/air worked well. Overall, not a bad stay. I would recommend it and will stay there again. Read moreGenuine Hotels.com guest review
This should be a rent by the hour hotel. Great for hookers and the homeless, all others should AVOID. They did not honor the reservation, gave me a room ( smoke filled ), instead of the non smoking 1 bedroom suite I paid for. The room was not clean ( used soap in the shower, sheets were not clean ). Condition was poor ( furniture had cigarette burned […] holes, AC was 80 db+, tv was cracking due to poor wiring ). Room service did not touch the room during the stay ( no clean towels, no trash removal, etc ). Lets hope I don't have bed bugs from this experience. Read moreGenuine Hotels.com guest review
I had chosen this hotel because of a great experience with Wyndam before. This particular hotel was a smudge on Wyndam's name, however. The first room (that's right) was like walking into a smoke shop. The staff was great about switching me immediately. My second room wasn't much better in terms of left over smoke smell. The floor was dirty. The couch […] was suspect due to certain stains on it, and the thermostat was broken--a necessity when it's 0 degrees outside. Beds were uncomfortable, too--but who could sleep well after all the other stuff? Perhaps the greatest letdown was coming in one day and finding toilet paper floating in he toilet from the housekeeping staff earlier that day. Thoroughly disgusting! Wi-Fi was a must and worked well. And the price was great for the budget traveller such as myself. But I would not recommend this hotel for anyone and woul encourage you to spend a few more dollars for a better one in town. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Highly upset that I didn't know about this place earlier, lol! I will always stay here when in town!Genuine Hotels.com guest review
""HOSTAGE IN A HOTEL ROOM""
I got to the hotel and checked in, when I got to the room the swipe card did not work so I went back to the front office while my boyfriend stayed at the room. The woman made 2 more keys and by the time I made it back to the room another employee let my boyfriend in. The young man was talking on a walkie talkie with the woman from the office and she […] told him to check the second set of keys and they did not work either. She then told him to leave his key and he took the second set back with him. We needed to be somewhere at 8pm and now it's 8:40 pm so we put our things in the room and left. When we returned at 2:45am we were unable to enter our room for the 3rd time, went back to front office to get more keys and guess what they didn't work either. Back to the office and the employee said that he could not get in contact with the handy man or the manager. He offered us another smaller room for the night and that was the best he could do, and I had to decline because all of our luggage was in the room that we could not get into. I told him that we had to get in the room because I needed my medication and he said there was nothing he could do. I asked if there was a master key and he got all of the housekeeping keys and came back to the room. WOW the door opened with the housekeeping key, as he started back down the staires I asked him for the key and he said that he coulden't give me on and if I needed to leave to come back to the front desk and they will let me in. HOSTAGE!!!! Read moreGenuine Expedia guest review
"Exellent truckers layover!!!!"
Although there is no truck parking, for the driver that works out of the Grand Rapids area and gets layed over for the night, this is an excellent place to stay. Close to shopping, excellent restaurants, and very clean rooms. Awesome showers to boot at a very good rate compared to some of the other establishments in the greater GR area.Genuine Hotels.com guest review
we loved it. thank you so much!!!!Genuine Hotels.com guest review
Have stayed here several times. Location is great - furnishings are a little worn.Genuine Hotels.com guest review
"Gatehouse Suites Grand Rapids"
The hotel and location were tremendous and I would recomend it ot thers.Genuine Expedia guest review
"Very good place....equal to Residence Inn"
My only problem was the lack of a heavy blanket/comforter. Had to run the heater all night, but the bed was comfortable. Other than that, great place to stay. Can't beat the location in Grand Rapids. The full size kitchen is a huge plus.Genuine Expedia guest review
We have visited family in Michigan many times and never tried this place. Now we will only stay here! The guy that checked us in on Christmas Eve (at about midnight) went out of his way to make sure our room was good to go. The housekeeping was awesome. Even the coffee was good which is something I struggle with. The 2 room 2 full baths set up is perfect! […] Worth way more than the price. Read moreGenuine Hotels.com guest review
"Great apartment-style rooms"
Great service, good breakfast, huge rooms!Genuine Hotels.com guest review
"Nice weekend getaway stay."
Hotel was in good condition, recently taken over by Wyndham. They have redone the stairways and balconies. The room was spacious and it was nice to have a full kitchen to cook from and the real burning fireplace was a nice surprise, I figured it would be an electric or natural gas fireplace.Genuine Expedia guest review
"2 night business stay"
Room was at the far end of the complex with poor internet connection. Staff was a bit lazy- checked in, card didn't work due to the door device battery- took until the next day to fix (Staff said they would be right down to address). Additionally, Desk staff seemed to be "bothered" anytime you called. Hotel itself is nice, and well located (need to […] upgrade the quality of their desk help) Read moreGenuine Hotels.com guest review
"convenient, clean and spacious"
I was in GR for business for an entire week so the Hawthorn suites were perfect. The rooms are clean and spacious, and provide a good value for the price. Pretty much every single chain store and restaurant are within a half mile of the hotel as it is surrounded by indoor and outdoor malls.Genuine Hotels.com guest review
Wifi did not function the 3 days I was there Very disappointingGenuine Expedia guest review
"I'd stay again"
We booked a 2 bedroom, but it was actually a one bedroom and mostly private loft. It worked OK and just think the site doesn't allow description of such a unit so they listed it as the closest option. My guess is Wyndum just took over this property and were updating it. Decks were being redone and carpetting was new. Breakfast was good and the staff […] was very accomidating. We had thanksgiving in the breakfast area with several friends. Read moreGenuine Hotels.com guest review
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