"Perfect. Excellent all around."
Everything was nice. Staff were very helpful especially with shuttle and extra towel, blankets.Genuine Expedia guest review
The breakfast is definitely not free. Got this room last minute and didn't think anything of it when we walked downstairs to get breakfast, which resembles a normal continental breakfast. You can imagine my surprise when I got a ticket to pay $37 at the end. Hotel staff was great, but overall cleanliness was questionable.Genuine Expedia guest review
"Very nice hotel close to planned activities"
Our family of 5 enjoyed our stay. The beds were very comfortable and the room was very clean. We also enoyed the pool and the cookies we received when checking in to the hotel. We would stay at the Double Tree again!Genuine Expedia guest review
"Don't expect a Hilton!"
We had a king suite, and we could barely fit through the door. The location is somewhat confusing at first. Our room faced the highway and it was very noisy. Also, for as large as the hotel is, the pool is very small and can become very crowded. And they also let a local church have their Sunday services on the main level, so it can become crowded in […] the lobby while trying to leave. Read moreGenuine Hotels.com guest review
"St. Louis Get-a-way"
Taking our last weekend before the start of school and football. Stayed at the Double Tree at Westport. Our boys were very excited about the cookies that we got at check in.Genuine Expedia guest review
"very bad hotel, noise and dirty..."
very bad sound insulation, can't sleep because neibor's TV. the towels are very dirty, makes my face uncomfortable. and there even doesn't have water in guest room. u need buy them from front desk. can't belive it is a Hilton hotel.!!Genuine Expedia guest review
The candy and water in the rooms was EXTREMELY over-priced, as was the breakfast menu. Next time, I will plan to eat somewhere else.Genuine Expedia guest review
"Good Hotel for business trip"
This was a fine hotel for my week long business trip. I only have 2 small complaints, the clock in my room was an hour off and there was no way of changing the time on it. This is something you would think housekeeping would notice and fix but they didn't. The other problem was the vending machine outside my room was out of service but the dollar bill […] taker kept turning on every 5 minutes which I could hear in my room, I ended up going out and unplugging the machine after 2 days when it was clear that it wasn't going to be fixed. This a good hotel but maintenance and attention to detail needed to be improved. Read moreGenuine Hotels.com guest review
"Exterior seems a little dated, inside was great"
Exterior seems a bit dated but the inside was very nice. Large pool with hot tub. Very nice bar area. Staff was VERY helpful!! Room was large and clean. Bed was very comfy with very nice bedding. Bathroom was a little small but not terrible. I was traveling with my six year old and the motel fit both of our needs! Good value for the money.Genuine Expedia guest review
"In Town For Wedding"
Excellent service. Our daughter got ill one night and Brittany helped us out tremendously. Cookies were always available:)Genuine Expedia guest review
"Disappointed by Hilton"
Upon arrival, the front desk clerk was engaging in no work conversation. After a few minutes, I was ask if he could help me. The wall showed sign of water leakage. The bedding was stained ( which was discovered the second night of my prepaid stay. The towels where dingy.Genuine Expedia guest review
"Nice hotel with shuttle to hotel."
Staff was great and pleasant to me and my son. Free shuttle to airport was a bonus.Genuine Expedia guest review
The hotel was very nice. We would definitely stay here again. The room was a bit small and it was a handicap accessible room which we didn't request. Overall great though.Genuine Hotels.com guest review
"St. Louis - Westport Doubletree"
Excellent rate brought us to this Doubletree. Staff was friendly, rooms were great!Genuine Expedia guest review
"Overall nice, clean, but small rooms"
Great staff, safe clean enviroment, good amenities (awesome cookies) loved the free ice. Pool area was somewhat dingy, room itself was clean/ nice, comfy beds, but very small/ cramped, smallest double room space I'd ever experienced.Genuine Expedia guest review
"Recent stay - great choice"
Hotel was in a decent area and was very clean. Staff was great. We had no issues at all. The kids loved the pool. We went to six flags and the cardinals game so this was a great spot as it was in the center of those locations. about 1/2 hour trip to each. I would make this choice again.Genuine Hotels.com guest review
It was nice! We had a slight concern at the pool at night because of a family that came and the dad said an inappropriate thing that my 9 year old son and my nieces heard. I really think that there should be somebody from the hotel at the pool. The 4 times we have stayed there, it always gets difficult to be at the pool because of kids getting rude […] and tough when smaller kids are inside of it. Read moreGenuine Hotels.com guest review
It was great!Genuine Hotels.com guest review
Arrived approximately at 7:00 pm checked in and the hotel desk had us booked in a handicap equipped room initially but upgraded us to an equivalent room,Genuine Expedia guest review
"Courteous staff & beautiful hotel"
The hotel is beautiful and the staff was very helpful. Quick check-in and check-out. Park and fly is a tremendous program that is so helpful. I recommend to anyone.Genuine Expedia guest review
I thought this was a great place to stay. The staff was very friendly. The only thing that would have made it better would be a complimentary breakfast.Genuine Hotels.com guest review
Great place to stay. The only thing that would have made it better was a free continental breakfast.Genuine Hotels.com guest review
we had an excellent experience at this hotel I would book it againGenuine Hotels.com guest review
"comfort and relaxed"
The overall experience was perfect. Every staff member was so nice. Room fabulous. The walls in the halls could use a little sprucing up but overall it was a great hotel.Genuine Expedia guest review
Was in town for a basketball camp with 2 of my 3 children. We all thought the hotel was very nice and clean.Genuine Expedia guest review
Awesome stay. Quality at a low price.Genuine Hotels.com guest review
"Could have been better"
Before booking I contacted expedia, and the hotel directly to request a roll-away bed. The front desk advised it was no problem. Upon checking in (was never offered the delicious cookies other reviewers spoke of) I asked once again for a rollaway bed and was told its a fire hazzard and they can't offer me one. They said they could bring up extra blankets. […] I had to call twice and then go down to the front desk for the blankets. I was given a rough sandpaper blanket. Thats "all they have" So my brother had to sleep on the floor on sandpaper. Real comfortable. Read moreGenuine Expedia guest review
Worst experiance ever, pool was closed entirre weekend, huge religious convention was constantly harrassed about my religion, not enough towels, staff was argumentative, and the was a Walmart bag in the parking lot with poppy underwear in it and it got on my foot. They didn't have any interest in making it right either.Genuine Hotels.com guest review
"Close to family attractions and very nice inside."
Room was a bit tight for two adults and a two year old with two queen beds, but we managed. Overall the lobby was very nice and so was the pool. My two year old had a blast swimming. Everyone was very helpful and very nice. Enjoyed out stay. Very close to everything as well.Genuine Expedia guest review
"Poor location...good for 1 night"
Hotel was back toward the rear of a business park type area. Good highway access. Poor service in the bar. Warm cookies when we checked in. Room was nice. Overall an average hotel with a kind staff.Genuine Hotels.com guest review
The hotel is in a quiet area. Was a pleasure to stay at. Comfort was definitely not amiss. Cleanliness was superior. This hotel definitely takes its hospitality business seriously.Genuine Hotels.com guest review
"Great place to stay and it was clean"
The staff was very friendly and my son absolutely LOVED the warm cookies y'all gave us upon check inGenuine Expedia guest review
"Nice hotel but still lacks certain amenities."
Very friendly staff and a nice modern feel. But, no free wifi and no complimentary breakfast of any kind was a huge disappointment. Location was perfect for the purpose of my trip.Genuine Hotels.com guest review
Good hotel with a nice pool. To bad we stayed when there was a prom and other young teenage event. We had to call hotel security several times due to the noise. A good hotel, but bad with the noise.Genuine Hotels.com guest review
Always a pleasant stayGenuine Hotels.com guest review
ALWAYS a pleasure stay at this hotel. Staff is very friendly. Very nice hotel and very comfortable.Genuine Hotels.com guest review
I probably won't stay there again. The wifi was not included in the room rate and the fire alarm went of twice during the night. Once at midnight and again at 3:30 am. The gave me a voucher for a free night, but I think I'll pass.Genuine Hotels.com guest review
"Customer Service Level: God"
I have never been let down by staying at a DoubleTree hotel. The staff were amazing and superhelpful. Amazing customer service, and seriously some of the most unflappable people I have ever seen. You could come in dressed as a six foot clown covered in blood and they wouldn't bat an eyelash - just smile and hand you a cookie. Rooms were clean and didn't […] smell. I have a painfully sensitive nose. It is glorious to walk in a room that doesn't stink. Comfy beds! The only thing I could suggest is that someone give the outside of the building a good scrubbing. The dingy look was a little off putting (but again, once I got inside - so comfy) Read moreGenuine Expedia guest review
"Nicer than average."
More than adequate room at good price. Bathroom sink was cracked and the heat/AC,fan would not shut off unless unplugged. Very clean, very quiet, great comfy bed, pillows and furnishings. Nice staff.Genuine Hotels.com guest review
"not a bad place to stay"
Good restaurant, although somewhat limited menu. Great breakfast, far better than most other hotels that I've stayed at. Room was tidy but had not been "deep cleaned" in a while. dirty Q-tip on floor under vanity counter in bathroom. Shower area a little grungy with water stains, but not mildew.Bring your own pillow... the ones that were in my room […] were very old with not much support left. First day I was there housekeeping didn't come to clean my room/make the bed until nearly 4:00 p.m... other than that, a nice place to stay and I wouldn't have a problem staying there again. Read moreGenuine Expedia guest review
Absolutely wonderful hotel! Positive atmosphere, helpful staff, and beautiful environment. I also believe I had the best night sleep ever out of all of the hotels I have stayed at thus far.Genuine Hotels.com guest review
Great location. Hotel was very comfortable.Genuine Hotels.com guest review
The hotel was very clean and modern. The room size was a tad small, but overall, I was very pleased. The lady at the front desk couldn't have been nicer and when checking in, each guest receives a complimentary, delicious chocolate chip cookie out of a warming drawer behind the front desk. My kids LOVED that! We spent New Year's Eve here with our two […] little kids, swam, and just had a mini-vacation. The halls were very loud with people, but we expected that for New Year's Eve. There is not much around the hotel. There was a McDonald's and a Hardee's along with Westport restaurants. I would definitely recommend this hotel to others. Read moreGenuine Expedia guest review
"Good Couples hotel for New Years Eve"
It was a very clean and modern hotel with a good looking lobby/bar and really nice rooms. Doesn't look like much on the outside but don't be fooled. Great hotel for a great price.Genuine Expedia guest review
Rooms were great, we ended up purchasing 3 for New Years Eve. The hotel staff was very accomodating and even offered us a cot for the room at no charge. Friendly, clean, nice and quiet. The only drawback was there was no vents in the bathroom when taking showers so everything fogged up for a while after showers, other than that everything was perfe […] ct! Read moreGenuine Expedia guest review
I had requested some items prior to check in. When I arrived they were not in the room. The decor reminded me of a low economy motel in the hallways of the hotel and the rooms. It was musty dirty. There was no ice, the breakfast Buffett was not impressive. Doubletree Hilton definitely needs some help at the Westport St. Louis location. We won't be […] back. Read moreGenuine Hotels.com guest review
I got a room for three nights at a discounted rate and it was well worth it. Nice, clean and friendly staff.Genuine Hotels.com guest review
"Great Value for a Quality Hotel"
This hotel is listed as a 3 star property, I felt like I was in a 4 star hotel. The room was spacious, comfortable and very clean. The staff was excellent. Any requests I had were received with enthusiasm and a smile. This hotel was a great value and I didn't have one complaint during my stay.Genuine Expedia guest review
"its alright !!"
it was a close location, the room was ok, no free breakfast, internet is 9.95 per day expensive comparing to hotels i've stayed that offered free internet and great breakfast. the fitness room was full of children playing on the equipment so forget about that. No water on the day we had to check out, so forget about taking shower at 10:30 in the morning. […] the lobby was dirty, looked like a tornado went by.. I think that people just just throw their trash out. .... the cookie was good tho.. :) Read moreGenuine Hotels.com guest review
"A nice place to stay"
The room was wonderful and everything was very clean. The staff was also great and was always accommodating and very friendly. I would stay here again for sure and when it comes to hotels I am pretty picky :)Genuine Hotels.com guest review
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