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  • The Hills Hotel, an Ascend Hotel Collection Member
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All hotels in Laguna Hills, California, United States
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1 room,  2 adults 
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Room 1:

The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills

33.596479, -117.678321
3 stars
25205 La Paz Rd, Laguna Hills, CA, 92653 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
Price Match Guarantee
3.9 234 5

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    The Hills Hotel, an Ascend Hotel Collection Member
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    Landmarks near The Hills Hotel, an Ascend Hotel Collection Member

    • Mission Viejo Country Club Hotels - Mission Viejo 1.4 miles
    • Saddleback Memorial Medical Center Hotels - Laguna Hills 1.9 miles
    • Marguerite Aquatic Complex Hotels - Mission Viejo 2.0 miles
    • Lake Forest Golf and Practice Center Hotels - Lake Forest 2.0 miles
    • Mission Hospital Hotels - Mission Viejo 2.4 miles

    Nearest hotels to The Hills Hotel, an Ascend Hotel Collection Member

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    Overview of The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills

    Location.
    Located in Laguna Hills (Mission Viejo - South Orange County), The Hills Hotel, an Ascend Hotel Collection Member is close to Saddleback Memorial Medical Center, Marguerite Aquatic Complex, and Lake Forest Golf and Practice Center. Also nearby is Mission Hospital.

    Hotel Features.
    The Hills Hotel, an Ascend Hotel Collection Member has an outdoor pool and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. The staff can provide concierge services, wedding services, and event catering. Additional amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby. Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.

    Guestrooms.
    The 147 air-conditioned guestrooms at The Hills Hotel, an Ascend Hotel Collection Member include coffee/tea makers and bathrobes. Beds have pillowtop mattresses. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch plasma TVs are equipped with cable channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of The Hills Hotel, an Ascend Hotel Collection Member, Laguna Hills
    3.9 out of 5 Good (234 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Hotel was conveniently located to the freeway but far enough away you didn’t hear the traffic. Overall the hotel was nice & clean. My only complaint is... that the air conditioner in the room wasn’t the best and the in room refrigerator wasn’t working. Only stayed 1 night so the hotel met our needs for that length of time. by a Hotels.com guest on 06/07/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $109
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Contemporary One King Bed Larger Room Non Smoking

    Handicapped King Non Smoking

    Standard king non smoking

    Standard One King Bed Non Smoking

    Standard two doubles non smoking

    Contemporary Two Double Beds Larger Room Non Smoking

    Accessible Two Double Beds Non Smoking

    Pool View 2 Doubles Non Smoking

    Standard King 2 person Sofa Bed Non Smok

    Standard King Non Smoking with Pool view

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 50
    • Maximum number of pets per room: 2
    • Pet policy - dogs and cats only
    • Minimum check-in age is: 18

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Number of floors - 4
    • Restaurant
    • Smoke-free property
    • Swimming pool - outdoor
    • Total number of rooms - 147
    • See more facilities
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Meeting facilities size (feet) - 10,000
      • Meeting facilities size (meters) - 929
      • Number of meeting/conference rooms - 11
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Daily housekeeping
    • Desk
    • Ergonomic chair
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Speakerphone
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Cable TV service
      • Coffee/tea maker
      • ESPN
      • Free local calls
      • Free Wi-Fi
      • Phone
      • Pillowtop mattress
      • Plasma TV
      • Voice mail
    • Services
    • Concierge services
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (discount)
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Hills Hotel, an Ascend Hotel Collection Member has a restaurant serving breakfast, lunch, and dinner.
    Room service (during limited hours) is available.

    Recreation

    Recreational amenities at the hotel include an outdoor pool and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Mountain biking nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Running track/path nearby
    • Sailing nearby
    • Ski equipment rental shops nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby
    • Water skiing nearby
    • Whale-watching nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 30 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Laguna Hills, California, United States
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    33.596479, -117.678321
    Hotel coordinates:

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    Area map

    A short guide to Mission Viejo - South Orange County

    About halfway between Los Angeles and San Diego, Mission Viejo's dramatic landscape--it sits in the Saddleback Mountain Valley-- was sparsely settled until the 1960s, when it became one of the largest (and most successful) planned communities in America. Mainly residential, Mission Viejo retains its heritage with many Spanish mission-style homes.

    see all hotels in Laguna Hills

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Mission Viejo Country Club - 1.4 miles
    • Saddleback Memorial Medical Center - 1.9 miles
    • Marguerite Aquatic Complex - 2.0 miles
    • Lake Forest Golf and Practice Center - 2.0 miles
    • Mission Hospital - 2.4 miles
    • Aliso Viejo Golf Club - 2.8 miles

    3.0+ mi

    • Laguna Niguel Station - 3.0 miles
    • Saddleback College - 3.2 miles
    • Tijeras Creek Golf Club - 3.3 miles
    • Arden-Modjeska Historic Site - 3.5 miles
    • Orange County John Wayne Airport (SNA) - 12 miles
    • Fullerton Municipal Airport (FUL) - 26 miles
    • Chino Airport (CNO) - 26 miles
    • Riverside Municipal Airport (RAL) - 28 miles
    • Long Beach Municipal Airport (LGB) - 31 miles
    • Oceanside Airport (OCN) - 32 miles
    • Ontario Intl. Airport (ONT) - 33 miles
    • Industry Hills Heliport (JID) - 33 miles
    • La Verne Brackett Field (POC) - 35 miles
    • Upland Cable Airport (CCB) - 36 miles
    • Compton - Woodley Airport (CPM) - 39 miles
    • Los Angeles Commerce Business Plaza Heliport (JBP) - 39 miles
    • Hemet-Ryan Airport (HMT) - 39 miles
    • El Monte Airport (EMT) - 39 miles
    • Carlsbad McClellan-Palomar Airport (CLD) - 40 miles
    • Torrance Airport (TOA) - 41 miles
    • San Bernardino Intl. Airport (SBD) - 43 miles
    • Hawthorne Municipal Airport (HHR) - 44 miles
    • Avalon Airport In the Sky (CIB) - 44 miles
    • Los Angeles International Airport (LAX) - 48 miles
    • Pasadena, CA, United States (JPD-Pasadena Heliport) - 49 miles
    All hotels in Laguna Hills, California, United States
    Reviews
    • All (234)
    • Business (36)
    • Romance (16)
    • Family (32)
    • Friends (10)
    • Other (140)
    3.9 / 5
    Good

    Score breakdown (from 234 reviews)

    • 5.0
      (74)
    • 4.0
      (85)
    • 3.0
      (51)
    • 2.0
      (19)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.6

    Reviews: Overall

    • < Previous
    • Page 1 of 5
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    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Conveniently Located"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel was conveniently located to the freeway but far enough away you didn’t hear the traffic. Overall the hotel was nice & clean. My only complaint is that the air conditioner in the room wasn’t the best and the in room refrigerator wasn’t working. Only stayed 1 night so the hotel met our needs for that length of time.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Room very nice. would stay in same room again. Close to relatives.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "OK, nothing more"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Hotel corridors are dingy and dim. Rooms are clean and comfortable, but air conditioners in windows blow directly onto beds, making it uncomfortable at night.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    Robert
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Good Hotel, except for the noise"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel, only make sure to request a room away from the construction/remodeling. Start work in early morning so you can't sleep past 8:30, but other than that it is a great place.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Nice Rooms"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Happy with stay except for one thing: They dont have curtains to block out the light! this is a must in any hotel.
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice Hotel. I stayed in the new section on the first floor. Everything was great. Bed was nice. Very clean. The location is not the best though. Isn't very close to anything.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "Overnight Bliss"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This was my second time staying at "The Hills" Hotel. As usual the room was immaculate and well equipped with what I needed. I'm always doing business in the area and have tried other hotels, but for the comfort, service and price The Hills" is unmatched. I will most definitely return. Thanks for the hospitality.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "Close to everything, very nice accomodations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stay in Laguna monthly for work, and I have stayed at all of hotels in the area. This is my favorite and I'll be staying here every time. The decor is beautiful, elegant,and even a little glitzy. Lots of nearby restaurant options, grocery stores, even a Target. Quiet room, nice view of the pool, clean and you just can't get better accommodations while […] still getting a great rate. I didn't try the food at the hotel, but there were lots of options and the bar was a nice spot to hang out and drink a beer before going to bed. Very friendly bartender. Definitely will be back. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Valerie
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "good place right price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    We were very happy with this hotel. It met the need for a great price
    Genuine Expedia guest review
    Other trip
    Mar 13, 2013
    Rcihaard
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleased with the customer service. Thank you for your hospitality.
    Genuine Hotels.com guest review
    3 night romance trip in Feb 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "nice hotel located off 5 fwy"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    right off the freeway. the hotel seems older from outside. very retro. but room was perfectly fine.
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    Katy
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Okay place to stay for a reasonable fee"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Over all, it was simply OK. The place is going through a renovation, but be aware that the room service stops at 10 pm and truth be told, really 9:45 pm. At least that's when they stop answering the phone. The menu is mundane with not a lot of options, but that's the way it is.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Great Wedding Reception so so Guest Rooms"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    I was attending a wedding reception that was held at the hotel and the banquet room was nice, however my guest room was clean but old.
    Genuine Expedia guest review
    Other trip
    Jan 25, 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff was nice and cleaning personal trustworthy.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Clean and pretty up to date it was a good stay
    Genuine Hotels.com guest review
    Other trip
    Jan 4, 2013
    Ginger
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a nice hotel at an affordable price. The rooms show more wear than the lobby. It was clean, had a refrigerator in the room, cable TV and wireless internet. Everything I needed. Only had ice on the 1st floor and soda machine was empty. All in all, well worth the money as clean, safe and comfortable are the really important things.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    MikeH
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    No complaints at all....had a great stay...plus they give you slippers! Lol
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Stacey
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Very nice stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Working on renovations but the hotel staff was friendly and helpful. Rooms were very nice. Would have been nice to have a voucher for breakfast or drinks at the bar.
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    No ventilation in bathroom and no breakfast included - not a great deal at the price.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "More effort was needed from hotel personnel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    First off when I checked in, after making reservations two weeks in advance, the front desk person told me that he would have to check and see if there were any rooms available! Are you kidding me?? What a jerk! My reservation was for a week at this hotel, so you would think they would be kind enough (or smart enough) to give us a room with at least […] a microwave or a fridge, but no, so we couldn't keep much food in the room except for snacks. Also, the huge picture window in the room was filthy in that you could hardly see out of it. One time, when the "do not disturb" sign was on the door outside, housekeeping still knocked on the door and woke me up to clean!! The pro of this hotel, which may be hard to beat, is it's location. Close to everything and in a safe area. The pool was nice, too. Also, when I had trouble with the dryer in the laundry room, the maintenance man was extremely helpful and came right away to fix my problem. If the hotel personnel would put in a little more effort to please their customers, then this would be a great place to stay. Read more
    Genuine Hotels.com guest review
    7 night family trip in Sep 2012
    Marie
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The location was perfect. They have a hotel bar, too bad it wasn't open during the day. I really liked the look and feel of the hotel
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Basic, affordable, no bling"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    I booked this room last minute and chose it because of the price and location (right off the I5). All I needed was a room for the night and it was sufficient for that. Didn't utilize any facilities (dining/cafe, etc). Getting out of the parking lot to make a left towards the freeway was tough late in the afternoon! The room was nice, but furniture […] was old, scratched up. I couldn't tell if the floor tile in the bathroom was really old, or dirty. My room was overly humid and the carpet felt wet. Although that could just be So. California, being close to the ocean, something I'm not used to. My room was facing east so I woke up to the sun, there were no curtains to close, just sheer panels. I did go searching for ice/vending machines on the main floor and my floor and didn't find any. The lobby was decorated nicely. There was an outside patio area that was a great spot to enjoy the cool air. The cafe looked inviting, just didn't get to try it out. The staff was professional and very pleasant to deal with. There was no in room checkout, but check out at the desk was quick. It's a little outdated, but if you're not expecting a lot, it's worth it. I'd stay there again if the price is right. Read more
    Genuine Expedia guest review
    Other trip
    Sep 16, 2012
    Debbie
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very convenient to my business location. I felt safe and having a restaurant in the hotel was very convenient. I would have appreciated more assistance loading and unloading my car, but I was able to find a baggage cart and was able to unload and load my car myself. Once inside the hotel, someone assisted me to my room.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Nondescript Design"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel doesn't have any specific personality of its own, which leaves one wondering, "why did I stay here again?" The room design is very nondescript and you might confuse it with a standard chain hotel like Marriott. My room had sheers over the windows, but no blackout or solid drapery so I felt like I could be seen by the neighbors in the homes […] just 50-60 yards away, especially at night when the room lights were on. The bathroom finishes looked cheap and outdated. When I went to the restaurant for dinner, I was the only person in the dining room, and even still, the server forgot to even bring me the soup I ordered to start the meal. They ended up offering to bring it after I was half-way through my entree and not charge me for it, so I took them up on the deal. Overall, the hotel looked like it needed maintenance and attention to detail was lacking in the paint and finishes throughout. The look is outdated, the staff is lackluster at best, and the only reason I stayed here was because it was very close to where I was working in town. I'd recommend staying elsewhere. Read more
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    Justin
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "Five Stars"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff is always friendly here, they go above & beyond to make sure you are comfortable. Our air conditioner kept going out and we were willing to stay in our room and simply asked for a fan. Stephan looked everywhere for one, when he couldn't find one, he brought new keys to our room for the room next door so it would be an easy move for us.
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2012
    Brandi
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "Great Service, Wonderful Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was great. The staff was friendly and helpful , the rooms were very clean and very comfortable. The pool was very nice. I would definately stay there again and would recommend the hotel to everyone.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    Cindy P
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "refreshed"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay at the Hills Hotel. Our bed was awesome, I wanted to take it home with me. We left each day and returned to a clean room with fresh towels and linens. Great for couples not super for kids. Very elegant ballrooms would be great for weddings.
    Genuine Expedia guest review
    Other trip
    Aug 15, 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Not happy with the check in clerk at The Hills"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The front desk gentleman at check were
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Cleo
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    I would not stay at this hotel again due to the fact that when I told them my sink was backed up, they did not seem to care. I also found it difficult to bring my luggage to my room. One bright spot was the waitress in dining room. Fabulous service from her!
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Decent business hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Good, clean, low-priced hotel - good for business trips if you are somewhere near this area.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2012
    Eric W.
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Public rooms were nicely decorated and clean; hallways and room could have been more upscale to match exterior of hotel and public rooms; sink in bathroom had large crack in it. Restaurant is a disaster - poor customer service; I think the staff tried real hard, but they need training....don't bring the bread out after customer has finished eating!
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "almost there!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was close to a major highway, but what isn't in LA? The lobby looked really great. It has obviously been refurbished. The only thing I noticed is that they cut some corners when remodeling the rooms (some peeling wallpaper, kept old tiles). Considering how upscale the lobby looks it seemed silly to skimp on those small details. HOWEVER! Considering […] the price it was fantastic! Better than I expected. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A. L.
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was very pleasent.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Tom
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    2.0 / 5
    Fair
    "Bad odor in hallway and in room"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Lobby and second-floor banquet room was nice. Carpet in room was dirty and room had a bad odor. Beds were uncomfortable. Hallway had a bad odor. Would not stay there again.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Michele
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "Hotel stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Four different people were in our group that stayed here and we all had different pricing...Bar closed early and so does room service and to top it all off they allow dogs........which means barking and the front desk really didn't' care
    Genuine Expedia guest review
    Other trip
    Jul 22, 2012
    Eileen
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent
    "Great overall value!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice pool area, convenient to freeway but not much freeway noise. Friendly and accommodating staff. Hotel is well maintained. Only issue was the room ac units, which are in the window, and blew right onto the bed so we couldn't use them while sleeping.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    John
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding
    "everything was just great over all"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    amazing!
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    paola
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    2.0 / 5
    Fair
    "Great location, Nice atmosphere"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    We ejnoyed our stay. This is an upscale hotel with reasonable pricing. It is very close to Laguna Beach and Irvine Spectrum which made it a great deal for us traveling down the coast line. We were a bit disappointed with Internet Speed, even though they had multiple routers installed. We could have also used a room with a better view considering our […] long stay. Overall, good deal for the money. Read more
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    Nader
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good
    "4 a.m. wake up call"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel is very basic, lacking in charm and personality. But the worst part was when we got a 4.a.m. wake up call, courtesy of the construction going on right beneath our window. When we complained we were offered a free key chain! Needless to say that made it all OK.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2012
    Bill
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    hotel was ok. lobby and meeting rooms were nice. rooms were below average and needed updating. our room had an odor to it.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    US

    The Hills Hotel, an Ascend Hotel Collection Member - Laguna Hills
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US
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