the price of the room was ok for the area. the room was ok but it wasnt very clean...example the bath tub was dirty...the lovation was great. there was trash around the hotel..it just wasnt a clean placeGenuine Hotels.com guest review
needs to be up dated ~ Breakfast was nice ~ neighborhood poor ~ will not returnGenuine Hotels.com guest review
I didn't stay.... after travelling with my daughter for 6 hours in the pouring rain we arrived at 11.30 p.m. to find out they had no electricity and could not follow through and check us in our room. They did not try to contact us or make other arrangements for us. It was horrible. My daughter and I had to drive around for another location to stay and […] finally found something..... getting to bed around 2:00 am and my daughter had college entrance exams at 8:00 o'clock in the morning. Not happy and very unprofessional. Read moreGenuine Hotels.com guest review
"Go somewhere else!"
We walked toward our room and noticed that the hotel is very run down. The door to our room was rusted through on the bottom. The rooms air conditioner was falling out of the wall. The room had a horrible smell to it. We booked a room with a queen bed and the bed was a double at most. The shelf in the cubby that was supposed to be a closet was falling […] down. Overall, it was bad... We left and stayed at the Comfort Inn instead. Read moreGenuine Hotels.com guest review
"Rate it - dont Joke"
I couldnt select a rating less than 1. horrible stay. i will not even recommend to my enemy.Genuine Hotels.com guest review
"Don't judge a book by it's cover!"
At first glance this hotel looks dingy, but inside our room is was no bad. The room was clean and the furniture was nice. Outside hallway was pretty nasty. The breakfast was a lower end continential, but they had waffles, eggs, sausage, and bread. We were just passing through, and needed a cheap place to stay. Overall I would say good for a budget […] motel. Read moreGenuine Hotels.com guest review
Rooms were dirty and I couldn't stay the second night I had major surgery and was afraid because it was filthy. Room was already paid for I think I should be given a refund!!!!Genuine Hotels.com guest review
The first room we were given had a rather large puddle in the middle of the room. Since there was no fridge this was concerning. There was also a rather large creepy looking bug crawling up the wall and the room smelled moldy. The second room we were put in was dusty. There were dust bunnies all over the room. The walls in the bathroom had greasy hand […] prints all over them. The room was also infested in tiny black ants. After we showered I actually laid the towels across the floor in case I needed to get up in the middle of the night. The only good thing I can say about this place is that the location is good (right near the dome) and they had a fantastic continental breakfast. I would not recommend this place to anyone unless there is a change in management and some major renovations done. We won't be staying there again. Read moreGenuine Hotels.com guest review
Pretty run down hotel. Doesn't appear that any regular maintenance or upkeep is performed by owners. Although room was actually pretty clean for an older hotel.Genuine Hotels.com guest review
"close to WVU"
It was cheap and close to the College.Genuine Hotels.com guest review
I stayed there because I needed wifi and couldn't get it and no one at the customer service desk tried to help me. The wifi was suppose to be a part of the package that draws people into the hotel in the first place. "What losers.Genuine Hotels.com guest review
I walked in and it smelt like overly used cleaners, as if they were trying to cover up another smell. I checked my bed, as I always do and my bed was full of hair. Long strands and short. Totally not what I wanted to see. The staff gave me a different room that was very muggy. There was a hole in the bottom of the door in both rooms that is big enough […] for basically any bug to get through. I mean the hotel is cheap, so I wasn't expecting anything fancy, but I do expect it to be clean. Overall, it was a place to lay my head, but I was not happy. Read moreGenuine Hotels.com guest review
Old fashioned, external hallway/door. Didn't over promise or under deliver. Cheap and clean. Cold air conditioning and hot water.Genuine Hotels.com guest review
"In need of upgrades"
I was very disappointed with this hotel, because the pictures on the internet showed it to be a very nice hotel, but it was terrible. The minute I drove in the parking lot, I could see how run down it was. The doors in the rooms were filty dirty. The bathroom was so small, and they had the coffee maker in the bathroom. They had to bring the TV in the […] room, after we checked in. There was a very foul odor in the room. The bath tub was not draining down the water, after showering. The tub paint was peeling. This hotel is in need of upgrades to the bathroom, dresser, and bed. Read moreGenuine Hotels.com guest review
"value, but run down motel"
Parking was limited and the stairways are not very convenient. The room was ok, but the bed was old and soft and there was no carpeting. The next morning after I showered I noticed the floors were very dirty.Genuine Hotels.com guest review
The beds were comfortable but the bathroom tub could not be used; only the shower. It was not located right in Morgantown so you had to do some driving out of your way.Genuine Hotels.com guest review
"upgraded to a suite but disappointed"
Checked in for 2 days and Upgraded to a suite. The room ok. Later after getting ready for bed discovered that the hardwood floors were so dirty it left the bottoms of my feet black and I had to use a bath towel to wipe them off before getting into bed. I the morning discovered the Shower curtain rod was broken and twisted so curtain kept sliding to […] the center flooding the bathroom. Insisted I be moved to a different room and that ended up being a big hassle but was moved to a 2nd story room even though I was assured by staff it was ground level. Was in the room when there was a tap on the door and did not have time to get up from the bed when a man opened the door and asked if I had just checked in! Good thing I was not nude! A few minutes later the phone rings and it is the front desk and they want to move me again for some reason. VERY BAD MANAGEMENT! Read moreGenuine Hotels.com guest review
"The worst hotel I've booked under hotels.com"
I'm usually easy to please and not very critical of my hotel stays but this was the worst I've seen in ages. The staff was the only positive thing I could come up with - very nice and helpful. The continental breakfast was average at best. The hotel in general is run down and not well taken care of and the price I paid was too much. Place was dirty..chairs […] were broken...the door lock had been tampered with and would barely lock. There was no landscaping. The elevator was actually a lift. Read moreGenuine Hotels.com guest review
"uncomfortable and noisy"
Location was nice n staff but so noisy and beds were very uncomfortable horrible never stay againGenuine Hotels.com guest review
The employees were friendly and there service was respectful. The room needs a little work the floors were dirty, the toilet seat had burn spots from cigarettes as well as the shower wall.Genuine Hotels.com guest review
"everything was conveince"
it was very relaxing, nice people a great service. Thanks!Genuine Hotels.com guest review
The pool was not usable / closed. Sofa was dirty and toilet not real clean underneath. Very near loud main route trafficGenuine Hotels.com guest review
"Go someone else"
What a dive! It was cheap and that's what we got. The place was empty but they put us right next to the highway. The front door and bath door both need to be replaced as well as the toilet seat. If you're in college and looking for a cheap place -- you have found it!!Genuine Hotels.com guest review
"Very unhappy customer."
This was the dirtiest hotel we have ever stayed at. We booked two rooms. Our guests stayed at one of the rooms and left after one night due to the rooms poor condition. The floor was very dirty and the bathroom was also in poor condition. We would like a two day refund on the second room.Genuine Hotels.com guest review
"A place to stay"
The front desk was very friendly if not knowledgeable about the hotel. The maid service was not up to participate. I only had it done twice and once was OK, the second time they didn't even clean the room, make the bed, take out the trash, sweep the floor. Only put towels in. The first day I was there they were in my room for what I still don't know, […] I had to run to get food and while I was gone for half an hour they went in my room reasons that couldn't be told. I ran out for an errand later that evening and I had been locked out, I went to get my keys to work and as I pulled up another worker was walking in my room. Didn't knock or anything (I am assuming that this is why my keys didn't work) I got out of the car and said excuse me, this is my room. He shut the door, muttered something and walked away. I was not impressed by this. My dogs did damage a curtain the next day. I forgot to open up the blackout curtain as I went to the store and my 12 or 8 lbs dog jumped on it to get to the window and tore it. I was really surprised as they have never damaged anything before. As I picked it up, the torn piece, it continued to tear in my hands. It was really old, so I felt a little better. I paid for the replacement, that never happened the week I was there. All in all, if you need an extended stay at a reasonable price, this is a good place. The location is great, tons of stores and restaurants, a microwave, countertop stove, and a refrigerator. It is really outdated and needs serious maintenence, but the weekly rate is good just don't bring your pets, they don't have a weekly rate for that so add 10/day per pet for "additional cleaning" that is needed. Read moreGenuine Hotels.com guest review
Arrived around midnight. No heat in room. It was below 20 degrees outside. Turned on heat and left for an hour for room to warm up. Wood floors, no area rugs. No hot water at sink in bathroom. Toilet wouldn't flush. Bath mat looked like a rag from a garage, filfthy. The worst hotel I have ever stayed in. Left the next morning.Genuine Hotels.com guest review
"It is what it is: a two stars hotel"
In spite of some 'not critical' lights not working in the room, the bed and the bathroom were clean. Pillows were small (like cushions). Outside was a mix bag. Walk ways were not well kept and dirty. A/C was not working in the main building, but my room was in a separate building and I did have A/C. I went to the main bldg. for breakfast; building was […] somewhat hot and muggy. Location of hotel was very close to WVU, which I was visiting. Oh! very importantly, I was never able to use the Wi-Fi for more than five minutes; the signal intensity would drop and could not get back online for the rest of the evening. That was very inconvenient. Read moreGenuine Hotels.com guest review
This was a motel - not a hotel - it was disgusting. The only perk it had was a plunger in the bathroom....Genuine Hotels.com guest review
"Do NOT stay in this 'hotel'!"
Filthy, no upkeep, not maintained. Bed linen was not replaced from previous night. cig burns on bed spread in a non smoking room. warm water ,railings were so dirty that you avoided touching them. paid $130 for a room that was not worth $29.00.Genuine Hotels.com guest review
"Gouge parents for graduation"
What a dump! Chose the hotel for the location, will never do that again. Run down , and dirty. Staff was very nice, guess they have to make up for the condition of the hotel! Should be illegal to charge as much as they do for a room , just because it's graduation week end!Genuine Hotels.com guest review
This is not a hotel - it is a motel - it was dirty and sibpar standards -- i can not believe the price they charge for graduation weekend - it was more than double their normal rate :/Genuine Hotels.com guest review
Terrible hotel experience, worst experience with I have ever had with a hotel.I had just drove over 600miles to MORGANTOWN W.VIRGINIA. I checked in Hotel M and checked out a few minutes later. Room looked nothing as it appeared in photo of . Door had several holes that looked like bullet holes, curtains were super wrinkled, couch was filthy and and […] torn, walls and door were filthy with stains,bathroom was filthy. It was unexceptable for anyone to stay in, i would not even want my dog that lives outside to stay there. When complained was told could be given a better room next day. I ended up going back to lobby few minutes after going in room seeing how terrible it was, getting a refund,ended having to find another hotel late that night, ended finding vacancy and stayed at best western down the street. Would not recommend anyone to stay at Hotel M and would not feel comfortable booking online again due to that experiance. Read moreGenuine Expedia guest review
It was ok in a pinch. Phone in room didn't work and they couldn't fix it. Wireless internet didn't work. Nice big TV. Staff was very friendly and the place was clean. Nice continental breakfast.Genuine Hotels.com guest review
"You get what you pay for"
I just needed a cheap place to stay for a short night in Morgantown. Every room's entrance was from the outside. Mine had a unit about the size of a small air conditioner right as you came in the door. It had spray foam all around it. The room was clean, but had not been upgraded for years. My bed was leaning on the top left corner. There was only a […] small area between the toilet and the tub. I could hear the occupant upstairs as clear as a bell talking on his phone. Read moreGenuine Expedia guest review
The rooms are less than visually attractive but they aren't terrible. I'm an infectious disease epidemiologist so believe me when I say I won't tolerate dirty places. I arrived with bleach and hospital strength wipes just in case, after reading some of these reviews. The room was fine in terms of cleanliness. The floor could have been cleaner and the […] lamps didn't all work. It's a cheap hotel and you get what you pay for. It wasn't unsanitary as some of these reviews state though. Read moreGenuine Hotels.com guest review
"Would not recommend"
Probably about the worst room I have ever stayed in. Toilet rocked back and forth on the floor and wouldn't flush properly. Wood floor was sticky when you walked on it. We wouldn't even take a shower because of the condition of the bathroom. TV reception was poor.Genuine Expedia guest review
"Nice place, small bed."
Everything was up to par, except the bed that was promised was to small. Great staff, nice shower.Genuine Expedia guest review
It was good enough for 1 night while we were traveling, the room wasn't at all welcoming!Genuine Hotels.com guest review
"decent place to stay"
the staff was polite & it was a good place to stay. it was convienent to all the things that we needed to do while in townGenuine Hotels.com guest review
"Horrible, Nasty, Gross"
Couldn't take your shoes off. Felt and looked like they moped in grease. At 2:30a.m. they rented our room to someone else, so in the middle of the night we had an intruder. It was awful all the way around.Genuine Hotels.com guest review
"A affective room for for a nite"
The rooms are nice but they do need to learn how to clean if they have been redone. But nice for a cheap stay clean but not overly done . But if you need towel ask for them and go to the front desk yourself . Very slow housekeeping . But comfortable for a one nite stayGenuine Expedia guest review
would stay there again. near everything. staff was nice and you get free breakfast.Genuine Expedia guest review
"Alright for price, could of been better."
The room looked like it was cleaned fast and half way. Vents were really dirty, room was ice cold the heater would work for maybe 15 minutes, then would go cold. Some outlets didn't have protective outlet covers and cold air seeped in through these outlets and the door. Would not recommend this hotel during the cold season.Genuine Hotels.com guest review
Very courteous at check in. Room had wood floors that were extremely dirty enough that when you walked on them on your bare feet that your feet turned brown. The top sheets were dirty so we slept without them. The light switch by the door did not work the lights in the room. The phone did not work and the lights did not work. I turned on the TV and […] it was not setup to work so I found the tv remote and it did not work so I replaced the batteries to program the TV so itwould work. After I got the light from the bathroom and TV I traced the light elictrical chord and found it not connected. i plugged it in and they worked. The floors in the bathroom were so dirty that after my shower I stood on the floor towel and walked around on it and it was plain yucky dirty. The curtains were falling down and would not completely cover the window. You can see outside from the room both under the door and on the side of the door. This evening the temperature was 30 degrees and snowing. The shower has dirt coming out of it when you run the water, so the water heater must be full of something. The room overall needed a full overall. We only took this room because it was late and there were no other rooms available for the next 50 miles along this road. The good part of the room was that it had a lockable door and heat. The breakfast area was nice and there was food and drink available. The person overseeing this area was very helpful. Last but not least I found a mouse climbing into a hole in the wall. Thank goodness that occurred just as we were loading our vehicle to leave. Overall I would give the room a 0. (Do Not Stay Here.) Read moreGenuine Hotels.com guest review
"Bad place, stay away"
The heat in my room did not work, freezing all night, shady neighborhood, room not cleanGenuine Hotels.com guest review
The staff was courteous the rooms rival some of the higher end hotels with the newer flat screens and ironing boards in the room (which attact business class like myself) and newer laminate floors. To top it off staff is exceptionally friendly. At first I thought it was an aberration the courteousness but after staying on a separate occasion my experience […] was the same. I will only stay here when I'm in Morgantown!! Read moreGenuine Hotels.com guest review
The staff was very friendly. The room it self was very cold it had about an inch gap underthe door. I had 3 blankets on and my husband had 4.Genuine Hotels.com guest review
"Good and Affordable"
Stayed for one night. Okay.Genuine Hotels.com guest review
"Ok hotel if you just need a cheap place to sleep"
The heating system didn't work properly. Bathtub old and needed replaced. Overall bed was ok TV fridge & microwave in room was best thing ab it.Genuine Expedia guest review
Their pictures come out better than their actual likeliness. Stayed as it was only one night. On a good note, the Texas Roadhouse restaurant is just a hop away and was fantastic.Genuine Hotels.com guest review
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