not happy with hotel the blankets had burn holes, pillows dirty the air conditioner extremely noisy, door was not leveled hard to close carpet dirtyGenuine Hotels.com guest review
I was looking a cheap room. Thats what I got. There were peaple sitting arround the court yard drinking and laughing until about 3:00 am. There was a guard light right outside my wildow that poured light into the room. I couldn't recomend it to anybody but if you are just looking for a cheep place to spend the night it will get the job done.Genuine Hotels.com guest review
The bath room had a small amount of mold otherwise a well run hotel.Genuine Hotels.com guest review
Sheets with holes, worn out covers, broken drapes. What seems to be a lack of insulation and single pane windows along the entire front of the room kept the room hot and uncomfortable even with the AC on and running ALL NIGHT. Had booked two nights, after the first night I decide to drive the three hours home after a full day, rather than stay the second […] night Read moreGenuine Hotels.com guest review
very friendly and helpful. employees were really niceGenuine Hotels.com guest review
Completely forgettable motel, coffee was poorGenuine Hotels.com guest review
It took, it seemed a very long time for the room to cool off. I barrowed the small fan from the office. There was not a guide for the TV & I didn't know it had anything but local channels until it was time to leave.Genuine Hotels.com guest review
"decent for the price"
the service was very good. Room was clean and comfortable for the price. Convenient to Bobcat Stadium. My phone in my room did not work and my remote did not change the channelsGenuine Hotels.com guest review
"Good room for short visit"
Nice quiet room but it was Sunday night so hotel was not crowded. Beds were comfortable.Genuine Hotels.com guest review
"Clean and comfortable"
Clean room, comfortable bed, but slow check-in.Genuine Hotels.com guest review
The hotel was alittle dated but clean and very close to Texas Track & Field venue.Genuine Hotels.com guest review
"Do NOT stay here!!"
I have stayed at Rodeway Inns across the US and have NEVER been treated so poorly and had so many issues here. First, the clerk allowed my girlfriend to check in early (2pm) after verifying with me, but the room was dirty and she had to find the maids to finish cleaning the room then when I verified check in (4pm), there was no record of anyone in that […] room! Had to get our second set of keys. The next morning after returning to the hotel, the keys didn't work, but the maid cleaning a few rooms down let us in without verifying ID. When I questioned the clerk about being locked out, I was informed staff were "playing" with the key reader - got 3rd set of keys. Approximately 3 hours, I received a telephone call stating that I would need to stop at the front desk to pick up yet another (4th) set of keys because the locks were changed. Unreal. Upon key pick up, I voiced concerns that had been happening and requested to speak with the manager. The clerk called the manager on the phone, but would not allow me to speak to them. I was informed if I was that dissatisfied, I could check out now (8pm day of second night's stay) and they would refund that night's stay. We agreed to check out and called Hotels.com immediately and were informed that the hotel refused to refund anything! Thankfully, Hotels.com was able to assist us, but we will NEVER stay at another Rodeway Inn after this horrid experience in San Marcos, TX!!! Read moreGenuine Hotels.com guest review
"Perfect fit for what we needed"
Needed a clean room with 2 beds for a low price. Thats what we got.Genuine Hotels.com guest review
My original room was not good, after I spoke with the manager I was given a better room which was cleaner and smelled better, the sink had low water pressure but a lot better than the first room which was a nightmare.Genuine Hotels.com guest review
"Not my first choice."
It's an okay place for the price. Not my first choice, and not as family friendly as I would have liked.Genuine Expedia guest review
"It was nice"
I stayed at this motel with a friend on vacation. At first looked old and ran down. But it was very comfortable and quiet.Genuine Expedia guest review
"Stay only in extreme necessity."
Where to start?? First of all the beds were obe extreme to the next. One bed was quite hard n the other was cery soft to where u were sinking in to the middle of the bed. The shower dripped. The refrigerator was made noise we had to unplug it to sleep. Up to u to decide but if u r in need of a place to sleep it is a good price for what u get.Genuine Expedia guest review
Hotel was okay. Kinda dated, but okay.Genuine Hotels.com guest review
The room needs an updated Tv. There no Hd Tv. The room had a tad bit of a special smell, but I've smelled way worse. When the outside door closes it slams, and it's shakes the windows, and even with other peoples doors closing it will shake your window . The slamming is incredibly loud too. The room was fairly clean, and no stains. A tall Indian guy […] from house keeping was trying to get me to checkout 30mins earlier that my scheduled checkout time as if I'm late. When I showed him my watch he chilled out. The price was the cheapest of the hotels I could find within a 30 mile radius of Austin, TX....so that was a plus, but u get what u pay for. So to sum it up...Its far from great but its do-able if your trying to save some cash. Read moreGenuine Hotels.com guest review
Disappointed. Room was non smoking but smelled as if they had just had smokers in it. Hotel was full so no way to switch. Paint peeling, dated, walls were brown as if it had been a smoking room prior. Breakfast was donuts, muffins and cereal, nothing hot. No refrigerators so you could store drinks. Ice machine near our room was broke. Price was higher […] due to spring break. Glad we only stayed overnight. Read moreGenuine Hotels.com guest review
"The worst management ever."
The management here was the worst. I had reserved the hotel for two people, but after some friends came over, they drank, and I didn't want them to drive. I told them they could stay. In the morning, one of the so called "managers" came into my room without my permission and started yelling and cussing at me. He was mad because there were two extra […] guests who were staying. When I checked online, I had the option of booking for 4 people without charge. I was disgusted by the way he barged in and spoke to me because I personally do not curse, so I went to the front office to speak to another manager. She was even worst. She would mumble curse words under her breath at me and called the cops. I was eager to speak to the cops to see what they would be able to do. She then proceeded to blaming the front desk employees for this happening. I was disgusted at how horrible they treated their employees! I told her that they had nothing to do with it! All of this disrespect from them was done in front of other customers. I hope no one has to go through this. Read moreGenuine Expedia guest review
To begin with the guy checking us in was courteous, but did not know what he was doing and it took forever for him to check us in. The room was clean, but décor was much to be desired. The light between the beds did not work. The remote control did not work. The hair dryer did not work. We left and came back to the room and the room key (like a credit […] card) did not work. All in all the place needs a lot of work, but I guess you get what you pay for. The room was on $51 plus tax on a Friday night through hotels.com. Read moreGenuine Hotels.com guest review
"Avoid if possible"
Checked in at 9 and both rooms we where sent to either already had someone in the or had not been cleaned. Staff very unprofessional and rude. The place is outdated and was not that clean. Breakfast was a joke with cereal and a Danish!Genuine Expedia guest review
Well worth the $40 for a good lat minute availability.Genuine Hotels.com guest review
It was worth less than the amount paid of 68.95. The door did not close and clerk was not helpful.Genuine Expedia guest review
Was well worth the $40!Genuine Hotels.com guest review
"Room big enough and clean but facility old."
My overall experience was ok. Room is big enough and clean, but facilities need to be changed. Some of the sheets are woren out.Genuine Expedia guest review
tv did not work, only 3 electrical outlets worked, no wifi as promised, no vent fan in bathroom, dirty floors, rooms need work and updated. Staff was excellent! Breakfast selection very poor.Genuine Hotels.com guest review
"Very nice stay."
Excellent hotel and staff.Genuine Hotels.com guest review
"Just a room"
Electrical outlets did not work.. Pillows had drool stains. Management did replace them quick. Internet was good. Toilet had to be jiggled to stop running. We were there for graduation so they were really busy.Genuine Hotels.com guest review
I was very pleased. Bed was comfortable. Heating unit was quiet. Plenty of hot water. All in all for the money stay was fantastic.Genuine Hotels.com guest review
I did not like this place at all! Everything was out of date! My first room I was assigned to, the heater wasn't working, so they transferred me to another room. The second room I was put in, the bed sheet and pillow case had stains on them! So they transferred me to a third room and this room was finally decent enough to stay in.Genuine Hotels.com guest review
Didn't like having to walk outside around the building to walk to my room. Overall was great experience!Genuine Hotels.com guest review
"Subpar for an American Chain"
Overall, very poor quality for the price paid. The swimming pool looked too rancid to use. The non-smoking room reeked of smoke. The toilet seat was left up upon entry. Rooms are noisy, dusty and an embarrassment for a North American chain. Broken hair dryer would not fix into its socket. The breakfast pastries were stale.Genuine Hotels.com guest review
"What's that smell??"
The minute I opened the door I could smell something awful. Almost like vomit. The room appeared to be clean but the smell said otherwise. I turned around, went to Dollar General, bought a bottle of Febreze and used half the bottle to cover up the smell. Gross! Thankfully I left early the next morning.Genuine Expedia guest review
"Excellent location for the price"
I was very satisfied with the hotels location. it ws close to a great restaurant called Casa Maria and very close to the san marcos outlets. wifi is free, the room had a microwave and a fridge, with a plethora of channels to choose from. you get what you pay for and overall i was satisfied.Genuine Hotels.com guest review
bed was fine, location good! The smell outside the rooms was unpleasant.Genuine Hotels.com guest review
"room was not cleaned"
linen were dirty & room had a bad smell,will not stay there againGenuine Hotels.com guest review
"NOT WORTH IT"
Couldn't believe we had to pay $70 for this room. Rips in the furniture. Stains on the carpet and in the shower. Shower head perfect for someone who is 5-3 . The only CLEAR station on TV was in Spanish. Reservations said fridge...micro and coffee pot. Had to call for the pot. No coffee...sugar....cream or cups came with it. Dark and dreary place. Not […] happy at all!!!! Read moreGenuine Hotels.com guest review
Hotel is old and unkept..had to ask for new sheets because when I did the bed sheet to get in..it had dead roaches. .restroom had fecus smeared on the wall..that night it rained..water got into the room from the door..Genuine Hotels.com guest review
It was a great price for a good night's stay. I would stay there again.Genuine Hotels.com guest review
"Clean but noisy."
I ended up on the 2nd floor with no other options given and a rainstorm beginning. (lesson for me) The wall air conditioners were so noisy that even when I turn off the one in my room I was bothered by the ones near by. The toilet ran all night. Adjacent toilets made strange noises.Genuine Expedia guest review
The room was dirty and disgusting. There was noise from the pool until almost midnight. I wouldn't stay here again....ever.Genuine Hotels.com guest review
"bad place to stay"
the room where dirty, the floor where dirty, the bed covers where dirty. The chairs where wore out.Genuine Expedia guest review
The hotel was worth the price we paid for a weekday (Friday) night stay especially since it was a last minute decision to book a hotel. Did not like the jump in price for a weekend night for the quality of the hotel. There is a great deal of work that needs to be done to fix the rooms. First room had frayed carpet in the doorway which was a hazard. […] Second night we had to move to another room which needed work done on the sink and tub. One of the beds did not have a metal leg, there were 2 pieces of wood holding the bed up. Maid service was excellent. Read moreGenuine Hotels.com guest review
"Only hotel available"
Dirty, bathroom falling apart. Beds little more than the mattressGenuine Expedia guest review
"Only if you have to"
Staff gave me a key to an already occupied room, then acted like it was my fault when I came back to alert them of the mistake. Room "appeared" clean, but the odor told another story. However, it was walking distance to the stadium and restaurants.Genuine Expedia guest review
"Veronica hotel close to Outlet Mall."
We were exhausted and this hotel provided us with comfortable beds, clean towels, and clean facility. The landscape was very nice and well kept. The service was great. Breakfast was also very good. My son had left his favorite pillow behind and by the time we noticed it was not packed at least 6 hours had gone by because we were shopping at the Outlet […] Mall. I called the hotel and they stated they still had his pillow up front and they were hoping I'd call back. The staff was cheerful, respectful, and very professional. The hotel ran smooth. Read moreGenuine Expedia guest review
not pleasant at all. Customer service was terrible. Man at front desk was grumpy. Couch in room was busted in the middle. Blanket on bed was old and dirty. Bathroom had an almost empty used toilet roll on holder. Seriously worse hotel I have ever stayed at. Never again!Genuine Hotels.com guest review
"Close to everything"
Our room was clean and comfortable, and came with a mini fridge and microwave. The hotel is within a couple of miles of everything in San Marcos, making it easy to sight-see, etc. However, hotel staff were terrible. The woman at the front desk was very rude when we checked in. On the first morning, my husband and I went to the lobby for breakfast, (advertised […] as 7-10am in the hotel information leaflet). We arrived just before 9:30, only to find that there was nothing but coffee and apple juice. When we asked about it, the woman at the front desk said breakfast ends at 9:30, so we were out of luck. Upon check-out, I went to the front desk to turn in our keys and square-up our bill, and there was a "be back in 5 minutes" sign at the desk. I waited for 10 min, before I finally just laid the keys on the desk and left. This hotel has the worst customer service that I have experienced in a long time. We will not stay there again. Read moreGenuine Expedia guest review
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