All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
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318 W Cesar E. Chavez Blvd, San Antonio, TX, 78204, United States of America, ‏‎855-239-9227
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3.5 / 5Good

Score breakdown (from 1,029 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    3.9
4.0 / 5Excellent
Over all we enjoyed our stay with the exception that we had to call 3 times for housekeeping to bring clean towels for the Pool with no success until they were calling everyone out of the pool and I yelled at them back and told them we would when they brought us clean towels to dry up told Them I had called several times to bring some out
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Maria
US
4.0 / 5Excellent
Was good for the price
Genuine Hotels.com guest review
1 night trip Aug 6, 2015
A Traveler
US
5.0 / 5Outstanding
"enjoyable"
GREAT
Genuine Hotels.com guest review
6 night family trip Jul 29, 2015
A Traveler
US
3.0 / 5Good
Overall the stay was average. Parking was hard to come by at night for some reason.
Genuine Hotels.com guest review
2 night family trip Aug 5, 2015
Erasmo
US
2.0 / 5Fair
So bad
Genuine Hotels.com guest review
4 night family trip Aug 2, 2015
Sonia
US
3.0 / 5Good
"Nooo WiFi"
It was good but the wifi never worked.. We were there for my daughters utsa orientation & we needed wifi for some last minute scheduling on her schedule & it NEVER worked! We had to go elsewhere..which being from out of town was hard to find a place with wifi
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
Nancy
US
4.0 / 5Excellent
"Good hotel for the not so picky people :)"
Elevator was hot and smelly, the ice machines weren't working properly. Rooms were clean, the location was perfect, very close to the river walk and near interstate, parking was free.
Genuine Hotels.com guest review
2 night family trip Aug 3, 2015
Joel
US
3.0 / 5Good
GOOD
Genuine Hotels.com guest review
1 night romance trip Aug 4, 2015
DENNIS
US
4.0 / 5Excellent
"No problems"
Comfortable, clean, and close to River Walk and the Alamo. They also had a shuttle service which was nice.
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
Zachary
US
2.0 / 5Fair
I've stayed at a Holiday Inn before and this one was a complete let down. Seen a cockroach on our way to the elevator. Once in our room we were getting ready to go head out when a housekeeping lady bursts in the door, doesn't knock or anything. If it wasn't because we had paid in advance we wouldn't have stayed. Never again will we stay there when we visit San Antonio again.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2015
michelle
US
3.0 / 5Good
"Texas View-Holiday Inn San Antonio...market Square"
Our stay was good overall, the room was nice and the bed was comfortable the actual only downside was really late room cleanup that showed up when we were back in our room for an afternoon nap..plenty of onsite parking and convenient to the things we were doing....We got a half price deal, but I would never book this hotel at the advertised price, it is way overpriced and does not include breakfast in that price, there is an onsite restaurant but breakfast is on you? Hotel was mostly booked up and lots of families made use of the pool. this review needs to include a measurement for overall value, I realize that is a subjective topic but it is the way I make many decisions. though we live in Texas, San Antonio is one of our favorite destinations, this is in my opinion more of a value for budget minded couples if they get a good price for their room as we did, but not so much for families, because there is no breakfast, we once had our kids on every vacation and those things really add up quickly. this hotel was not our first choice, we had to cancel our original booking because I got sick, so this was a quick choice made as we were just trying to get out of town and salvage a few days of our planned vacation Since we are more after a good experience, I would not book this hotel again, in lieu of finding a more intimate experience for couples like ourselves I hope my review helps you based on what you view as value for your planned stay!
Genuine Hotels.com guest review
2 night romance trip Jul 29, 2015
George
US
2.0 / 5Fair
"Housekeeper late"
The staff was very nice. They have a shuttle bus that takes you to spots around town making it very convenient. The building is old and they are working on updates. Housekeeping did not come to my room until after 5 pm.
Genuine Hotels.com guest review
3 night trip with friends Jul 31, 2015
Amy
US
4.0 / 5Excellent
My only complaint was that house keeping didn't leave enough towels. They left 2 (big)towels and we had 4 adults staying in the room. Overall our stay was good.
Genuine Hotels.com guest review
4 night family trip Jul 30, 2015
Maria
US
3.0 / 5Good
It was good just little things like the wifi not to good and parking was hard to find a space at night.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
"Family weekend"
Was a nice hotel. Beds are super comfortable. Will be back for sure! And the restaurant/bar was great!
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Maria
US
5.0 / 5Outstanding
"Great location"
I would recommend this hotel to all...great experience..my only negative is the counter person that checked us in didn't have any friendliness to her, she was very short and didn't seem to want to take the time to answer any questions but other than that it was good
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2015
Terri
US
1.0 / 5Poor
"DO NOT STAY IF YOU CAN AVOID IT"
We checked in an immediately bombarded with concierge service tricking us to sign up for a time share tour. I had no clue what I was getting into but immediately went up to our room and were trapped in the elevator for 10 minutes shortly after checking in and our room smelled like mold. They moved us to another room and then rushed over to the tour. They wanted us to stay for 2 hours and tried to sell us something we didn't want to buy so left immediately. The hotel is not air conditioned on 3rd and 4th floor except in the rooms. The ice machines didn't work and we only received housekeeping once in 4 days. The breakfast buffet manager was extremely creepy weird and wanted to manage the customers and was not doing his job. We had to wait too long to be seated and to pay our bill, and there was no crowd. The only thing about this hotel that is decent is the shuttle service and the driver. He was diligent and gave great information about the River Walk.
Genuine Hotels.com guest review
3 night trip Jul 24, 2015
ELIZABETH
US
2.0 / 5Fair
Hallways and elevators were extremely hot. The hotel restaurant served breakfast buffet at 10.99 a person. After eating there buffet i was sick all day puking. Awful Experience with food.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
A Traveler
US
3.0 / 5Good
"Good night stay."
Hotel was good. Staff at check in was very friendly. Ice machines were not so slow and inconvenient. But otherwise good stay.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
Juan
US
5.0 / 5Outstanding
"Awesome stay"
It was very nice overall, only thing that would make it better shuttle service to seaworld and fiesta texas. I love the Hotel, I think next time I will need to find a hotel with shuttle service to the 2 big parks. Just for convinance.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2015
suzanna
US
3.0 / 5Good
"YOU GET WHAT YOU PAY FOR..."
Overall, our hotel stay was good. The ease of check-in & check-out was great! We also loved and utilized the free shuttle service to the Riverwalk. The driver Steve was so nice and deserved every bit if his tip. For the most part, the room was comfortable and the kids loved the pool which features a separate 1ft pool for smaller kids. COMPLAINTS: The hallways and elevators of the hotel were hot and stuffy. The carpet in the rooms are in desprite need of replacing. There were never enough towels in the room. If I book my reservation and state that there will be 4 people, I should be given at least 4 sets of towels not 2. The first night when I called to have more delivered, they never showed up. The second day, I left a note on the bathroom mirror for extra towels and was given one. At the pool there were bins for pool towels but there was never any there. I called 3 different times and after an hour they came with 8, mind you there was a pool full of people. They couldn't keep the towels stocked. Next, the doors were hard to open but slammed very hard when you shut them. Lastly, the air conditioner in the room was very loud and obnoxious.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay!!"
Great stay at the Holiday Inn Market Square!!! Front desk and hotel staff were very friendly. Room was very clean. The only downside was that our room felt a little stuffy. We had our air conditioner as low as it would go and it just wasn't cold. I didn't call about it because we were only in our room for a short time. But other than that, our stay was perfect for our family getaway!!
Genuine Hotels.com guest review
2 night family trip Jul 28, 2015
Jaclyn
US
3.0 / 5Good
"not bad"
was in the right location for everything,but long walks to and from our room
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
billy
US
5.0 / 5Outstanding
"Great Family time!"
Very relaxing just minutes from the river walk... Great swimming pool. We felt very safe in this area. Only problem is Just look out for them WyndUm ppl!
Genuine Hotels.com guest review
2 night family trip Jul 27, 2015
Jesus
US
2.0 / 5Fair
"Very bad hotel"
AC didn't work crickets inside the room. Channels available on the tv weren't very good they didn't have disney Channel couldn't find a kids channel they had HBO but the movies they were passing were for adult xxx elevator was in bad conditions. When I went to check out the lady on the front desk was rude. I wouldn't stay here no more.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
A Traveler
US
5.0 / 5Outstanding
Good hotel. And staff was very friendly.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2015
Reyes
US
4.0 / 5Excellent
"nice stay"
it was quiet, clean, and comfortable. The staff was excellent.
Genuine Hotels.com guest review
1 night business trip Jul 22, 2015
Mika
US
3.0 / 5Good
"San Antonio Summer getaway"
Well, sometimes you get what you pay for. I got what's considered great pricing for a San Antonio stay. This HI is on the definite low end of the Holiday Inn bell curve. The staff and concierge was nice, check-in was long, but expected due to the season and time of arrival. We were given a back 2nd floor room, which in the day was just fine. Then the night arrived. There's an area about 20 yards long intersecting at the corner that is totally unlighted and tree covered. I mean you can't even see silhouettes. It's the most blatant and obvious lack of parking lot safety you can find. My wife refused to let me park there (and I would not have for common sense reasons). So we parked in the front side lot (where the next day I caught a guy peeping into car windows until I stared him down and he quickly left. This hotel looks like they tried to update it (painted outside, etc.), but it never feels that way. Only half our TV channels were coming in (no local/network stations either). The bathroom was clean as was the general room condition. The "white sock" test was not perfect, but I've seen way worse. If you need a place downtown, can't afford or don't want to pay for Riverwalk prices, this hotel is not perfect but it fits the bill as its only a short jaunt to The Alamo and other attractions. Just be mindful of where you park and don't leave any valuables in sight. (Which probably is good advice for staying anywhere.)
Genuine Hotels.com guest review
2 night romance trip Jul 21, 2015
Raymond
US
3.0 / 5Good
"Weekend trip"
Hotel is older, no a/c in elevators. Decent a/c in the hallways. Staff was very nice. Free onsite parking. Rooms are large, clean and comfy. Bed was very nice. Overall this is a decent place to stay.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
A Traveler
US
1.0 / 5Poor
There service is really horrible. First we came in, the lobby is so dirty. Their hot water is not working and nobody tells us when we check in. And the hot water is still not back the next morning. Still nobody tell us when it was going to come back or any apologize. We asked them to move us to any other holiday inn close by, they refused to do so. They only can refund the cost for the second night, which after one week now I still did not get it. I Will Never go to a holiday inn
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"market"
Enjoyed out two nights, friendly service, and great location!
Genuine Hotels.com guest review
2 night family trip Jul 21, 2015
billy
US
4.0 / 5Excellent
"Family Vacation"
Overall, we were satisfied with our stay. We enjoyed the pool area, the free shuttle to the Market Square and Riverwalk, and the courtesy we receives from the staff. We did experience a couple of unpleasant things like critters in our room and a really late check in at arrival due to water issues that caused a delay in housekeeping. However, the hotel included some extra perks to compensate for the inconvenience of us not being able to check in until after 7pm.
Genuine Hotels.com guest review
2 night family trip Jul 20, 2015
A Traveler
US
3.0 / 5Good
"Good for one stay, would not stay there again."
Most of the staff was nice, some were kind of grumpy and seemed to be unhappy or bothered by some of the guests' questions. The facilities were comfortable. The hotel could use some TLC like new carpets and a good cleaning of the pool. On the other hand, some of the basic features need immediate attention! We did not have hot water for two full days and on the third day we had no water at all after 8 am. This is not something that a well established property should experience. The property is located in the outskirts of downtown and although it has a shuttle, it doesn't run all the time. There is nothing around the where one could get a bite to eat and get anything else. The closest place is the Market Square which is about four blocks from the hotel and a hard walk under the San Antonio's sun. Hotels.com really needs to have a crew of people who stay at the hotels it represents to make sure that they are up to standards. Certainly, the price I paid for the stay was not worth the aggravation and inconvenience.
Genuine Hotels.com guest review
5 night romance trip Jul 17, 2015
Claudia
US
5.0 / 5Outstanding
"Happy"
Had a great time. Nice Hotel
Genuine Hotels.com guest review
2 night family trip Jul 16, 2015
Sheila
US
2.0 / 5Fair
3 nights I stayed no hot water
Genuine Hotels.com guest review
3 night business trip Jul 17, 2015
Sandra
US
4.0 / 5Excellent
"Family trip"
Checked out river front. The shuttle was great.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2015
Steve
US
3.0 / 5Good
"Not impressed !!"
The rooms were clean. The front desk were not helpful at all. The rear entrance to the building leading to my room was full of dead crickets, the glass door glass was full of fingerprints for the two days I was there. The hallways carpet was always unkept and sometimes had litter on them.
Genuine Hotels.com guest review
2 night family trip Jul 13, 2015
Marisa A
US
1.0 / 5Poor
Arrived after ten pm business travel and front desk gave me a room key to a room already occupied. Went back to front desk and they had done same thing to another couple with children who actually walked in on an elderly couple in bed. Terribly embarrassing and frustrating.
Genuine Hotels.com guest review
1 night business trip Jul 15, 2015
Leann
US
5.0 / 5Outstanding
Employees real courteous and professional.
Genuine Hotels.com guest review
2 night romance trip Jun 20, 2015
francisco
US
4.0 / 5Excellent
"They saved us from a dump"
Excellent hotel. Earlier in the day we checked into a hotel that wasn't to our liking and we were lucky to get this holiday inn on such short notice. We had an excellent stay. Highly recommend and we will be back next year.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Daniel
US
5.0 / 5Outstanding
"Awesome Job Holiday Inn staff !!!"
We had a wonderful stay in San Antonio's Holiday Inn on Market Square. The facilities were very clean and comfortable. However, the staff was even more amazing - anything we needed or requested was given the very same minute, always a friendly smile and warm greeting. Many downtown locations were within a short walk or the hotel's bus was available if we wanted. I don't want to stay anywhere else and can't wait to go back. Awesome Job Holiday Inn staff !!!!
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
Sheryl
US
3.0 / 5Good
"Alright"
Well everything was a bit decent, just got it since it was close to where we wanted to go. THOUGH this Holiday Inn wifi sucked even FREE internet at restaurants go faster!!! Most staff were okay. Housekeepers need to do a better job in cleaning not just making the place "appear nice." Swimming pool/ hot tub was alright.
Genuine Hotels.com guest review
1 night family trip Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
"Your Birthday"
It was a really nice hotel and they were renovating it to make it better. It was really quiet and night and the staff was courteous.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
DeAnna
US
5.0 / 5Outstanding
"Great Hotel"
Successful
Genuine Hotels.com guest review
2 night business trip Jun 23, 2015
kim
US
1.0 / 5Poor
Service is bad,and the room smell no good,the door of bathroom can't close, I book 3 Room pay $300,my friend come from Taiwan,I hat that your services? !
Genuine Hotels.com guest review
1 night trip with friends Jun 21, 2015
Chiang lang
US
2.0 / 5Fair
"Musical Rooms"
We arrived half an hour after check in time and were asked to wait another hour with 4 kids after driving 1,200 miles. Paid for a poolside room and revived a corner room. The carpet was soaked. We requested another room and ended up in a room with the roof top ac unit view. Told them we paid for a poolside balcony room and were then put into a room with a balcony overlooking the parking lot. After the attitude we revived from the front desk staff we decided to just deal with the parking lot view. Bugs and debris littered the pool. WE WILL NOT STAY HERE AGAIN! SAVE YOUR MONEY!
Genuine Hotels.com guest review
4 night family trip Jun 21, 2015
Carol
US
4.0 / 5Excellent
"Great room, Not so great service"
The hotel was nice, in terms of location, comfort and cleanliness. However, the front desk staff was not particularly friendly and the host at the buffet was talking to a colleague when I came down for breakfast, and when she pointed out that I was waiting to be seated, he turned and looked at me and turned right back around and continued talking to her. I would have left had I not paid in advance for this buffet breakfast. The shuttle driver was really helpful and just the location makes this a good deal.
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Elizabeth
US
1.0 / 5Poor
"not satisfied"
the rooms were not cleaned,,,when had to be changed from one room to another due to water dripping from the celling and down the wals
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Tyrone
US
3.0 / 5Good
"could have been better!"
The carpet was all wet, leaking water from the air conditioning. The walls in the restroom were all wet like moisture like, the door from the restroom would not open due to all the moisture and it smelled horrible in the reatroom! At checkout I informed the clerk and all she said was OK.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
randy
US
4.0 / 5Excellent
"Anniversary"
Nice and comfortable
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Joseph
US
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