Great service very friendly personel.the only issues we had were they forgot the dirty bath towel in the bathroom it was pretty disgusting and they had some issues with the slidding doors that lead to the pool.Genuine Expedia guest review
"Nice Hotel for the Price."
Great hotel for the price. Friendly Staff. Close downtown locations such as the Henry B. Gonzalez Convention Center.Genuine Expedia guest review
"Wet carpet/musty odor"
First room had wet carpet but got moved to another room very easily. Second room had the same problem. Hotel is pretty run down, but affordable. Great location.Genuine Hotels.com guest review
"rough start turned into a great trip"
room wasn't ready upon arrival, but we got a free breakfast buffet for having to wait 30 minutes for them to makeready. It was worth the wait and the staff was nice. Room was great, balcony, big bed with clean sheets, flat screen tv, and centrally located. I will stay here next time I come to SA.Genuine Hotels.com guest review
"Everything was bad."
First we had to wait outside the room for half hour as the maintenance guy tried to make the electronic lock work. We eventually walked down the grungy hallway to another room. Front desk never answers the phone and each time we found something else wrong (like no shampoo in the bathroom), I had to trudge to the front desk. The first day it rained the […] whole time and I discovered our floor was soaked. It took three tries to get them to move us to another room. Very uncooperative and unresponsive staff. Our new room had beds that looked like cup saucers and the sheets were very old and nubby from overuse. Read moreGenuine Expedia guest review
Location was great - within downtown area, near church and very accessible to freeway. The hotel needs renovation, quite cramps, narrow Corregidor and direction/signs (e.g. elevator, restrooms, etc) are not that visible. The hotel smells old and ambiance is gloomy. Service was good. The receptionist told me there is free continental breakfast and that […] they have roll - away bed available. But when we got there, no free breakfast and no roll-away bed available. Read moreGenuine Hotels.com guest review
"Confortable Hotel good location"
The Hotel has an excellent location, beside the Interstaste 35 and near to San Antonio Down TownGenuine Expedia guest review
we were disappointed there was no continental breakfast. our room was supposed to be a poolside view, but we got the room on the end so outside our door was a brick wall... no pool. although we did use the pool and it was very clean. the room was great very comfortable pillows.Genuine Hotels.com guest review
I had to repeatedly call the front desk and there was no response; however, I was called back and spoke with someone. I was then called again and awaken for no reason. Also I did not receive any additional soap, shampoo, & lotion for my second day. The room was comfortable but a little more attention to detail by the late night employees would increase […] the quality of service for the hotel. Read moreGenuine Hotels.com guest review
Loved our stay, great accommodations. Comfortable, quiet. We park and walk and this is a great location. Nice to know there is a shuttle available should we want to use it. Will recommend.Genuine Hotels.com guest review
"great customer service"
I was very impressed with the employees at this Holiday Inn. All of them were helpful and very considerate. I highly recommend this hotel.Genuine Hotels.com guest review
itvwas ok at first they seed free breakfast then I had to pay 3 dollars for breakfast the shuttle bus was grate thoGenuine Hotels.com guest review
"NEVER EVER AGAIN!!!!"
My hotel door looked like it was kicked in and would not lock- so they moved me to another room and the door would not even lock!!! So we called the front desk AGAIN and they sent maintance to fix our LOCK they knew what was wrong and they already knew what door it was!!!!!!!!!!!!! How dare they put us in a room that they knew did not lock!!!! Very […] SCAREY!!!!!!!!!!! My beds, BOTH of them were WET!!!!!!!!!!!The sheets were not dry or maybe some one wet them we could not SLEEP in wet sheets FREAKIN GROSS and the room WAS VERY DIRTY- we checked out of the hotel at 4AM and cancelled our vacation. and went back to CORPUS CHRISTI!!!!! MY 8 YEAR OLD SON SAID HE WANTED TO GO HOME!!!!!!!!!! He didnt even care about our vacation he just wanted to go home!!!!! We left the HOLIDAY INN saying we will never EVER EVER go back EVER!!!!!!! Read moreGenuine Expedia guest review
Room was very damp and humid. We did appreciate the shuttle service to the downtown area.Genuine Hotels.com guest review
I used to stay in a Holiday Inn very often, but this one was by far the worst. The room smelled musty. The housekeeper showed up at 9:30am while I was still at the room, and never returned to do the cleaning.Genuine Hotels.com guest review
Bed sheets smelled like they haven't been washed in some time. The room had a damp feeling all over from the carpet to the bedding. Not a comfortable stay at all.Genuine Expedia guest review
I wont stay again, the hot water did not get hot, and the hotel needs better up keep. The air condition was running loud. It was hard to get a good nite sleep! There was no courtesy breakfast.Genuine Hotels.com guest review
"Was great except for the lukewarm shower"
The hotel is not new, but was certainly comfortable and clean. The staff were all very helpful and nice. My only complaint was that my morning shower was lukewarm at best. And the hotel was not nearly full, so It can't be blamed on the rush hour for hot water.Genuine Hotels.com guest review
Good comfortable stay.Genuine Hotels.com guest review
"Clean but ac didn't work"
The rooms were nice and modern but our ac was not working the entire time we were there. Called the hotel several times but the problem was never fixed. Internet is super slowGenuine Hotels.com guest review
It was tough to believe that i was staying at a holiday inn. It was very close to a days inn or motel 6 in terms of cleanliness, condition of the hotel, room, etc. Definitely not worth even paying $85 for the room, i paid more than that. Wont recommend staying here.Genuine Hotels.com guest review
Close to river walk and Alamo but still need to rent a car, not within walking distanceGenuine Expedia guest review
"Nice hotel close to the airport!"
Good Breakfast buffet. Good service and clean hotel. They cleaned the room everyday.Genuine Expedia guest review
Location was good The shuttle driver was very informative but the conditions of the hotel were liking. We had no hot water and the paint on the ceiling was peeling. The bathroom had mold in it and cracks and screw holes in the surround tub around the showerGenuine Hotels.com guest review
Room was ok. Structure was dated.Genuine Hotels.com guest review
Was hard to get room service if you were currently occupying room at the time they made their rounds. It took 2 days till our room finally got cleaned then when they finally cleaned it they left the door open so somebody could've walked in and taken our stuff if they wanted to. Nice location though and front desk staff was nice.Genuine Hotels.com guest review
The weather is San Antonio was horrible but the room temperature made it comfortable. The showers and lamp shades were dirty. They could have been better cleaned.Genuine Expedia guest review
"I thout it was next to rever walk is expidias falt"
Ight had to walk more than i wanted to to far from river walkGenuine Expedia guest review
"Nice Hotel, good location!!!!Very central"
Yeah holiday inn is a good hotel with good facilities....Genuine Expedia guest review
Rooms not ready by advertised time. Hotel in need if repairs. Room smelled musky. Water was barely warm. No hot water. Hotel could have been cleaner.Genuine Expedia guest review
Too noisy, comode water running all the time. AC too loud. Bathtub dirtyGenuine Expedia guest review
"It was nice"
Hot water took to long to heat. Hallway smelled really muggy l the time other than that it was ok.Genuine Hotels.com guest review
"Don't go here!"
Very dirty, balcony overlooked an abandoned building. We checked in and then checked right out and went to a different hotel. Go somewhere else!Genuine Hotels.com guest review
Never staying here again! The room was horrible! No hot water, door nobs where loose, & ceiling falling apart! For this I could of stayed at a motel 6!Genuine Expedia guest review
"Great hotel decently close to riverwalk"
Had a great experience room was very clean and kept up with had a nice balcony close to riverwalk..had a nice clean pool and hot tub only bad part was the water did not get very hot for long at all other than that great :)Genuine Expedia guest review
"Could be better maintained"
The room was clean and neat but the restroom was not in the best condition. The water wasn't warm enough and it was hardly coming out with any pressure. The sink faucet was loose and it actually came off at one point while the water was still running. Overall it's not bad for the price and location but definitely needs some upkeep.Genuine Expedia guest review
"Ok, but not top notch"
Room was ok, should have been a little cleaner, better quality and over all hotel is up for a remodel for the price. The room was at least cool.Genuine Hotels.com guest review
"Close to downtown"
Overall a good experience. Had trouble with the door but it was taken care of pretty quick. The front desk staff did not offer me what they are suppose to offer the members, water & snacks. I was not offered the 300 points either. The reason that I know about it is because when I checked out someone else was checking in and they were offered the water […] & snacks or the 300 points. That is disappointing that only certain members get that offer so because of that I don't think I will use this hotel again. Read moreGenuine Expedia guest review
"Could have been better."
No hot water . Also the cleaning service came in my room on the 15th without knocking . I was in the room getting ready to take a bath. They said their notes said I had checked out. No signs or maps as to where the pool was located. Would have like to enjoyed that,but did not want to go on an expedition looking for it. No information about restaurants […] or areas of interest near the hotel. Was very disappointed since at the Topicana where I stayed before, the staff was very helpful in this regard and they furnished a map showing me where I couldcatchthe Trolley to the RiverWalk. I was traveling alone and did not want to wander around without knowledge of my surroundings. Read moreGenuine Expedia guest review
My wife and I only had one day in San Antonio. Needless to say, we spent very little time in the room. That said, when we arrived at our room after a long day of sight-seeing, we found the temperature of the room to be almost unbearably hot (this is early August, mind you). The AC was running on the lowest setting, but it was well into the middle of […] the night before the temperature was comfortable. The room and bathroom were clean, but the tub look dirty. It wasn't, but it needed updating. For the price, you absolutely cannot beat this location. We were about a 10-15 minute walk from the Riverwalk, but the hotel provides a shuttle to downtown every hour up to 9 pm if you prefer that. Despite my complaints, you can't beat the value and location, and I would stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel close to downtown area"
Great staff, very nice room, and good customer serviceGenuine Expedia guest review
Just about OKGenuine Hotels.com guest review
"No air!!!! Box fans in rooms."
The hotel was nice enough but being in San Antonio in the summer one would think that the AC would work. The only time our room was lower than the mid 80's was from around 2:00 am until around 9:00 am. When the staff was told that not only our room but several other had the same issue they just blamed the weather, even though our friends staying elsewhere […] had no issues with the AC. Our party will never stay there again. Read moreGenuine Hotels.com guest review
"Fix the Air!!!"
I liked the location of the hotel but we will NOT be staying here again. The air in the entire hotel was not working properly. We had to request an additional box fan for our room and that still didn't help much. The manager asked us how our stay was but didn't seem to care much about the air issue.Genuine Hotels.com guest review
No bfast included, the girl that helped me was new and didn't think to point me in the direction of my room, also wasn't helpful when asked about nearby restaurants. Nice room, ok area.Genuine Hotels.com guest review
"Nice hotel close to downtown."
I was nice that the hotel was right off the highway but not close enough to be bothered by noise. It is very clean (and no smell!) and the rooms were nice with comfortable beds and pillows but it seems a little older and in need of some updating. The elevator is small and has no AC and the decor is a little outdated and it took a while for the water […] in my shower to get warm,....but, don't get me wrong, I was comfortable in our room, the pool is an outdoor pool in the middle of the hotel and the bar was open till 12 and yes, you can take your beer to your rooms! Read moreGenuine Expedia guest review
This was the worst hotel we have ever stayed at. There was no hit water for the shower. We were told to turn on the facet hit water to activate the shower hit water. When moved to the second room, the iron, mini refrigerator, and microwave were missing! The air conditioned was leaking causing the carpet to become wet. The following day, still no hot […] water and no one came to check on the leaking air conditioning and the water spot increased on the carpet. 3 days of cold showers was ridiculous. Also no air condition in the hallways. Someone was smoking on a smoke free floor and it smelled like mildew in the hallway. Read moreGenuine Hotels.com guest review
Hotel needs an upgrade. Front desk always busy and not helpful. Only one elevator to get to your room.Genuine Expedia guest review
"Great hotel, great stay"
Stayed one night and would not hesitate to stay at this hotel in the future. Staff was very welcoming and friendly. Room was clean and in pretty good shape and you can't beat the location of the hotel. Just minutes away from the main tourist attractions (riverwalk, the Alamo, and tower of Americas). The hotel was easy to find and did not have any issues […] with parking. Read moreGenuine Expedia guest review
"It was good for the most part"
Staff was really nice... Room was not so great. Floor was wet, and smelled, restroom door wouldn't close and felt like the people across the street could see us.. The curtains didn't close.Genuine Hotels.com guest review
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