All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
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318 W Cesar E. Chavez Blvd, San Antonio, TX, 78204, United States of America, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 1,414 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Pleasant and comfortable."
Stayed 2 nights for pleasure. Very comfortable and the staff was very helpful.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
2 night romance trip Dec 2, 2015
John
US
4.0 / 5Excellent
"Trip to big city"
Helpful employees!!
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
1 night trip with friends Dec 15, 2015
EDNA
US
4.0 / 5Excellent
"Good stay in Holiday Inn Downtown San Antonio"
The hotel was clean. The bed was very comfortable. The staff was friendly and helpful about venues and restaurants to visit in the city. Overall, it was a pleasant stay.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
1 night family trip Dec 12, 2015
Dwayne
US
3.0 / 5Good
The hotel room looked like remodeled so it is very new and clean. It was confortable to relax in the room.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
1 night business trip Dec 11, 2015
Wataru
US
4.0 / 5Excellent
"Good lodging"
Nice, convenient, good restaurant, fitness room, reasonable price
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
5 night business trip Dec 7, 2015
sally
US
4.0 / 5Excellent
"great 'one nighter' in San Antonio!"
Stopped by for a visit to the 'river walk'...they have a free shuttle to and from about 1/2 mile away.....very nice...thanks
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
1 night romance trip Dec 9, 2015
vernon
US
5.0 / 5Outstanding
"EXCELLENT GET AWAY"
Fabulous
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for taking the time to tell us about your stay. Ben/GM
1 night family trip Dec 10, 2015
linda
US
5.0 / 5Outstanding
"wonderful!"
Very nice. All help was extremely friendly and helpful.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you! Ben/GM
1 night family trip Dec 9, 2015
linda
US
5.0 / 5Outstanding
Good price, good location, nice room, only the staff from the breakfast cafeteria no to friendly
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you! Ben/GM
1 night romance trip Dec 12, 2015
Benito G
US
4.0 / 5Excellent
"I thought hurricane season was over"
Honestly, I got so drunk off hurricanes at Pat O'Briens on the Riverwalk, I don't particularly remember what staying in the room was like. The walk to the elevator and front desk for checkout the next morning was probably analogous to a slightly less painful Bataan Death March. So watch out for that. Friendly service though, and although I was not able to test out the comfort level of their beds, I will say passing out on the floor only left me lingeringly sore for 2 days after my trip. Pretty top notch experience all around.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
I believe you too said, "I shall return" glad to hear you enjoyed yourself. Next time I think you will find our beds are more forgiving. Safe Travels Ben/GM
1 night romance trip Dec 11, 2015
Justin
US
4.0 / 5Excellent
The overall hotel was good. The elevators seemed a little run down/dirty. The location is great, walking distance from major attractions.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank You for the feedback! Ben/GM
1 night romance trip Dec 11, 2015
diana
US
4.0 / 5Excellent
"Plenty of room even with couch bed pulled out."
We used the pull out couch for our 4-year-old and there was still plenty of room to walk around.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the comments. Ben/GM
1 night family trip Dec 9, 2015
David
US
4.0 / 5Excellent
"There Goes My Data"
Wifi was on the fritz the entire stay, and AC was not working properly. Still had a good time, and lovely place to stay, just a few minor inconveniences
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the feedback. Sorry about the minor issues I appreciate you taking the time to bring this to my attention. Ben/GM
2 night trip with friends Dec 5, 2015
Brittany
US
3.0 / 5Good
"Needs Improvement"
The cleaning crews need to be more diligent with the vents, around the furniture and AC unit. Location near downtown made it great for walking after having dinner at the River Walk. The evening desk services need to brush up on hotel policies and improve customer services. Stay again, probably not unless there was no other places to stay for a better quality hotel.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the visit and the feedback. I will pass on to the departments mentioned. Ben/GM
1 night trip Dec 9, 2015
A Traveler
US
3.0 / 5Good
"Not what i paid for.."
The listing says you will either have a porch (patio) or balcony, I did not have either. I also paid to have a king size bed, I got two queens. WHEN I CONFRONTED PEOPLE AT FRONT DESK THEY GAVE ME ATTITUDE AND DID NOTHING ABOUT IT. Also, the smoke detector went off in the middle of the night for no reason, ruining my sleep as I could not get back to sleep (poor equipment maintenance).
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the feedback. I am sorry that an alarm disturbed your stay and we were not able to change your room for another type. Since this is somewhat of an anonymous post I am not sure why that would have taken place but I will make sure that the department has an opportunity to review your remarks, Ben/GM
1 night trip Dec 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel in downtown San Antonio"
A bit expensive for just a brief overnight stay, but all the hotels downtown are at least this expensive, if one cares about quality and safety while traveling. Had to pay for breakfast (ahead of time, then given the voucher at check-in) but children under 12 eat free, and the breakfast and service is good.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for staying with us and sharing your comments. Ben/GM
1 night family trip Dec 5, 2015
Eric
US
5.0 / 5Outstanding
"Free parking/shuttle service"
The Holiday Inn provides a shuttle to the downtown/Riverwalk area, staff was courteous and helpful, and they provided free parking and concierge service. Great stay!
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you! Ben/GM
2 night trip with friends Dec 4, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient location, would stay again"
Elevator had duct tape along the floor, hallways smelled strange, could've been the new carpet
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the feedback. Ben/GM
1 night romance trip Dec 5, 2015
A Traveler
US
2.0 / 5Fair
"roaches dirty sheets. mng won't respond"
Had dirty sheets and bathroom as I walked in then roaches crawling call to speak about it to management was told to leave a call back number and never received call back. I'm going to take this to the regional manager roaches for 110 a night is not ok.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Please accept my apology on behalf of the Hotel. I will be looking into this matter. Ben/GM
2 night family trip Dec 3, 2015
neka
US
4.0 / 5Excellent
"Good location"
We had a nice 2 night stay. I think the best thing about this hotel is the walking distance to the riverwalk and the overall main attractions. They also have a shuttle service that runs on tips with a very kind driver. There was a refrigerator and microwave in our room which was convenient for the leftover takeout food. These and the price are the main reasons for the rating. Otherwise the hotel room is basic, our bed wasn't made, and on the first floor I worried about the safety of having a sliding glass door with a tiny lock.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the feedback it is helpful. Ben/GM
2 night trip with friends Nov 21, 2015
A Traveler
US
4.0 / 5Excellent
We stayed at the Holiday Inn over the Thanksgiving holiday. The hotel was not very busy so check in went quickly and we were given a choice of what floor and how many beds we would like. I prepayed for breakfast so they gave us vouchers to use for each morning. We used the gym each morning and the equipment could use some maintenance. One treadmill sped up on its own and one lift machine is really falling apart. We also used the hot tub one night and it was really nice. My only issue was with breakfast. They try and push the buffet on everyone! We did have it one morning but opted to order off the menu the second day. It is worth the wait for a fresh plate. Prices are very reasonable for breakfast plates. They do need more staff to help with breakfast, the one server was very overwhelmed. We did sleep well and enjoyed our stay.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the feedback. Ben/GM
2 night family trip Nov 25, 2015
Vanessa
US
4.0 / 5Excellent
"Pre weddings trip"
Very nice and l left tablet in room cakled back next day and was told that they found it now waiting on fedex
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the comments. Ben/GM
1 night family trip Nov 21, 2015
A Traveler
US
4.0 / 5Excellent
Great service from staff. Clean rooms.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the comments. Ben/GM
1 night trip with friends Nov 21, 2015
A Traveler
US
5.0 / 5Outstanding
"weekend party"
have stayed here on many occasions and we love this place and its location to everything we want
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you! Ben/GM
1 night romance trip Nov 21, 2015
rojerio
US
5.0 / 5Outstanding
Great place to rest your head and shower.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you! Ben/GM
2 night family trip Nov 20, 2015
Deanna R.
US
5.0 / 5Outstanding
"awesome hotel"
It was awesome! Me and my kids loved staying there. Will come back!!
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you Ben/GM
1 night family trip Nov 21, 2015
A Traveler
US
4.0 / 5Excellent
"Downtown San Antonio is a must see."
Close to downtown. Get an upper room facing the city. My wife liked the workout room.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the comments. Ben/GM
2 night family trip Nov 15, 2015
Stephen
US
5.0 / 5Outstanding
"Great! ! Convenient ans safe"
Great deal! Hotel is in a safe convenient area, although is very close to freeway access coming in or going out of town which I liked, Room is quiet, well appointed and most importantly very clean also close to sites of interest and the river walk. Staff is very helpful and courteous.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for the GREAT comments. Ben/GM
1 night family trip Nov 20, 2015
Virginia
US
5.0 / 5Outstanding
"Nice get a way"
WiFi a little slow, a/c a little noises , but great stay for the price. Had a really great time.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you. Ben/GM
3 night romance trip Nov 18, 2015
Marshall
US
5.0 / 5Outstanding
"Will repeat"
No complaints
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you. Ben/GM
1 night family trip Aug 29, 2015
Melissa
US
3.0 / 5Good
It was alright. Nothing exceptional or extrodinary.
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for telling us about your stay! Ben/GM
1 night trip Nov 13, 2015
A Traveler
US
5.0 / 5Outstanding
Great staff
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you for telling us about your stay! Ben/GM
2 night romance trip Nov 13, 2015
Gabriel
US
5.0 / 5Outstanding
"Great stay!"
Our check-in was quick and friendly. After driving all day and arriving very late and tired the front desk clerk was very welcoming and even helped us order in pizza! The concierge was also very helpful with our quick questions. They room was cozy, clean, and the decor was modern and pleasing. The desk and work area was also perfectly set up as I had to use it for last minute work. Great stay!
Genuine Hotels.com guest review
Response by Holiday Inn San Antonio - Dwtn - Market Sq
Thank you Ben/GM
1 night romance trip Nov 15, 2015
Jessica
US
5.0 / 5Outstanding
"GREAT MEMORIES!!!!"
Holiday Inn Hotel was a perfect selection for us!!!! This was our first time in San Antonio and the whole experience even for only one night was amazing. Since we got there on Saturday afternoon,all we got was top class service,attentive and friendly employees and the particular service of the Shuttle to take us downtown at night and bring us back later. Steve, the driver, is just a gentleman and a people person who made us feel so comfortable. The room was very clean, great AC unit, great beds, and more than enough towels in the bathroom. We were at the fourth flower facing the pool and it was a quiet and pleasant area. Oh, and then, the Breakfast Buffet on Sunday morning....EXTRAORDINARY!!!!! Excellent and Delicious Food and friendly and professional Staff at all time to please you and for you to enjoy the most. Congratulations to all of you and keep it the GOOD WORK!!! If we come back to the area, this will be our selection for sure. Many Blessings, Ken & Arlyn
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2015
Arlyn
US
3.0 / 5Good
"fine except for a few issues..."
i was happy to receive a last-minute discount, everything seemed fairly nice in the hotel. i was disappointed by the lack of hot water and the lack of drainage in the tub. also seemed to be a leak in the toilet. the a/c unit was noisy and inefficient, but was glad to be able to open the window. the wifi was very slow. the bed was extremely comfortable!
Genuine Hotels.com guest review
1 night business trip Nov 14, 2015
Bobbi
US
4.0 / 5Excellent
The room was clean and the beds we're comfortable. Easy access toass the market. Would definitely stay again.
Genuine Hotels.com guest review
1 night family trip Nov 13, 2015
Rachel
US
3.0 / 5Good
"No internet hotel"
Very very slow wifi connection. Not good fot business travelers and one of the rare hotel has no complimentary breakfast
Genuine Hotels.com guest review
1 night business trip Nov 12, 2015
orkun S.
US
3.0 / 5Good
"Roach hotel"
The room had roaches. Last month we stayed here, I didn't think much of it when I killed two roaches because I thought it was not that important. But this time there were more and I know that they have a roach problem. I like the area but not that much to put up with roaches.
Genuine Hotels.com guest review
3 night romance trip Nov 10, 2015
Hector
US
2.0 / 5Fair
"Somewhat disappointed."
It was not what I expected. The bathtub had the piece that stops the tub sitting on the side of the tub. There was a lot of hard water and lime on the tub. It just did'nt have a real clean feel to it. The bed was average and was'nt too uncomfortable.
Genuine Hotels.com guest review
2 night romance trip Nov 10, 2015
A Traveler
US
5.0 / 5Outstanding
"great place to stay"
every thing was great the only thing i would not do again is the breakfast where you add it into your motel room rate the breakfast wasnt any good and you think it paid for already and you have to pay another 3.99 besides what you already paid and it not worth 14.00
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2015
pam
US
4.0 / 5Excellent
"good choice"
comfortable, affordable, optimal location
Genuine Hotels.com guest review
2 night family trip Nov 7, 2015
Gregory
US
4.0 / 5Excellent
Other then the room smelLing very musty it was ok
Genuine Hotels.com guest review
1 night trip Nov 11, 2015
Doug
US
5.0 / 5Outstanding
"Quick trip"
Nice location close to a lot of great attraction.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
Roberto
US
5.0 / 5Outstanding
Awesome view of the Downtown San Antonio, I was on the 4th Floor and it had a great view, Will stay again
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2015
Jessica
US
5.0 / 5Outstanding
"great hotel stay"
Staff was friendly and helpful. Hotel has free shuttle bus service with great driver.
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2015
angie
US
5.0 / 5Outstanding
3 day weekend getaway. Would definitely stay again. Staff was wonderful and bed was comfortable. Also they had king size pillows on the king size bed! Not those tiny ones you find every where else!
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2015
Anthony
US
4.0 / 5Excellent
"Good Hotel"
My stay at holiday inn was peaceful and quiet. The staff are wonderful and I had a great time staying at the hotel.
Genuine Hotels.com guest review
2 night business trip Nov 6, 2015
Alaka
US
4.0 / 5Excellent
"Okay stay."
To get to our room was like a maze. In the restroom I hit my right arm with the sink counter like 3 times. It seemed like it was not installed properly.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2015
Irma
US
5.0 / 5Outstanding
"I'd stay again"
Excellent
Genuine Hotels.com guest review
1 night business trip Nov 3, 2015
lakietra
US
5.0 / 5Outstanding
"Good Vacation!"
It was quiet, clean and the service desk was very helpful and the bartender was nice aswell and I only had the nachos, but they were good. If you get room 117, just know the toilet wobbles but you can still do your business! The bed was so comfy, if I could steal the bed and the pillows I would! I will stay here the next time I plan a trip!
Genuine Hotels.com guest review
2 night trip Nov 8, 2015
Jen
US
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