Holiday Inn Express Hotel & Suites Plano East - Plano

Everything was new, fresh, clean and quiet. The neighborhood is safe. This was a great stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice hotel good breakfast close to everything' in Plano right off freeway good beds.

Genuine Hotels.com guest review

We stayed here for a couple of nights. The staff was friendly, the free breakfast was good, and had slight changes from day to day. Rooms were clean, no problems with internet, or anything. Overall, happy with everything. We had stayed at cheaper hotels before, and this was much more pleasant.

Genuine Hotels.com guest review

We enjoyed our stay! Even thou it was just an overnite stay! The only thing I think they should have is a varity of creamers and some fruit!

Genuine Hotels.com guest review

Our room was clean, comfortable and very nice for the price. Our room had a jacuzzi and instead if it being in the same room as the bed, it was in a separate room with separate pull out TV. That made us very happy. The staff was great, very polite and accommodating. We enjoyed our stay and would definitely stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very nice but hard to get too.

Genuine Hotels.com guest review

I will think twice before ever booking this hotel again.

Genuine Hotels.com guest review

I don't know what to say. The building needs many repairs, it smells bad and it doesn't look clean. I've stayed at other Holiday Inns and they were nice, this one is the red headed step child.

Genuine Hotels.com guest review

Comfortable, I was looking for a place close to my son. We will definitaly stay there again

Genuine Hotels.com guest review

Excellent hotel and service with hotel staff. very clean excellent breakfast

Genuine Expedia guest review

this place was super clean and staff was cool and ready- in the midle of plano it seems- came up here to plano from san antonio for funeral and holiday inn made this a comfortable trip thank you

Genuine Expedia guest review

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Genuine Hotels.com guest review

they staff was really friendly, food good, room was warm and inviting, room was clean , i would stay here again, the girl at the front desk was so friendly and a lovely smile, she was so helpful. really had a choice of restruants and shopping very close. thankyou for a wonderful stay

Genuine Hotels.com guest review

Felt dirty! Bed was not clean, had to change rooms! Just felt unclean and had an awful smell

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

no problems. very adequate facilities and good service.

Genuine Hotels.com guest review

It was wonderful!

Genuine Hotels.com guest review

Everything was great...only problem is we could never get the right temperature in the room...we had to put part of the curtain over thaw AC unit to keep the air from slamming the wall into our faces..

Genuine Expedia guest review

I was pleased with the quality of the breakfast, cleanliness of the room, and affordability. However, there were two safety issues that Hotels.com should address w/ Holiday Inn Express Plano: 1. Outdoor pool is NOT secured to prevent non-guests from entering, and the entrance gate to the pool is NOT self-latching, which is a huge liability. 2. Although […] access to my door was only through room key, from the inside I couldn't get the lock to slide right so I just used the deadbolt. Read more

Genuine Hotels.com guest review

It was a very nice place to stay. We stayed 3 nights, enjoyed the breakfast bar. The lady working the breakfast was super efficient. The pool was awesome! My husband was disappointed that the timer on the hot-tub was broken. All in all we had a relaxing enjoyable time.

Genuine Expedia guest review

This hotel has a great location. There is a lot of restaurants and stores nearby and also some parks. A good stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The breakfast was good, but I really wanted bacon, and the sausage didn't look great. The large cinnamon rolls were wonderful. The only eggs were spicy omelets, which I don't care for. It would be nice to have both to choose from, and there was no chocolate milk.

Genuine Hotels.com guest review

Elevators were dingy. Television in room was outdated and channel lineup was poor. Shower head was awkward and paint was coming down in shower area of bathroom. Sign hung in elevators explaining a remodel occurring was from 2010 but no remodel seemed apparent in any part of the building.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was ok. They need to upgrade the TV and fridge in the room. Also need to have some sockets by the bed so people can plug in their phones and laptops.

Genuine Expedia guest review

Hotel was clean from what I could tell I only stayed one night however thers is a smell to the hotel dont know what it is but I have stayed in better Holiday Inn express before.

Genuine Hotels.com guest review

Clean room, courteuos staff, wonderful free breakfast in spacious lobby.

Genuine Hotels.com guest review

Breakfasts were good , also had powerful showers, and a comfortable bed. Also had really good service.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was a clean hotel in a good location.. The service was excellent. Breakfast was prepared well.

Genuine Expedia guest review

Very good. Great breakfast and cinnamon rolls. Nice people.

Genuine Hotels.com guest review

Service was friendly. Room was clean and comfortable. Location was ideal for me. And it was very affordable. Plan to stay there next time I visit the Plano area.

Genuine Expedia guest review

The hotel was good. The breakfast was more than a continental and a good start to the morning. The non-smoking room had been smoked in. Their chemical supplier has product to combat this. Fortunately, I was not in the room much.

Genuine Expedia guest review

This was a quiet and comfortable hotel. My room was very clean. The staff was very attentive to my needs. Would have liked for the exercise equipment to be fully operational. The weight machine and the treadmill were out of order all four days of my stay.

Genuine Expedia guest review

I got back to my room on the third day of my stay to find I had been moved to a new room because the "exterminators had been there." I was not told what they were exterminating or what I was carrying home in my suitcase but the claim of ants didn't ring true at all and was not delivered with a straight face. I won't ever stay at this particular Holiday […] Inn Express again and I travel to Plano Frequently. AVOID this one folks! Read more

Genuine Expedia guest review

Beds comfortable, room clean, great breakfast in the morning!

Genuine Expedia guest review

This hotel was clean and pleasant, it was a bit difficult to locate but comfortable. I would stay there again.

Genuine Expedia guest review

Great hotel. Staff was very friendly and the room was very clean. Great place to stay.

Genuine Hotels.com guest review

The hotel was in a convenient location and was one of the few that accepted dogs. Breakfast was better than most, not just a continental breakfast. We had left some pop-tarts out and ants appeared out of nowhere. (we were on the 4th floor). We reported a problem with the TV remote, but it was not fixed by the time we returned in the evening.

Genuine Hotels.com guest review

For the business and official trips to Dallas, Plano or Richardson Area, Texas this hotel is good choice to stay

Genuine Expedia guest review

Excellent staff...clean and comfortable hotel!

Genuine Hotels.com guest review

The plumbing was bad the beds were hard and the comfort of the room was hot the only thing that was good was the breakfast

Genuine Hotels.com guest review

I secured my room with my credit card, my son paid the room with cash. I was still billed for the room on my credit card. Either the hotel staff was dishonest or the charge was made inspite of the bill being paid cash. I will never use this service again.

Genuine Hotels.com guest review

Motel seemed a bit older, and lacked updated furniture. However, the staff were friendly, and the room was in good condition despite the outdated appearance.

Genuine Expedia guest review