"i recommend it"
Room was very clean and a very good breakfast.Genuine Hotels.com guest review
"Housekeeping staff likes to harass guests"
The bed was extremely comfortable. On the downside, in the 90 minutes prior to checkout, housekeeping knocked on our door FOUR TIMES, even after we told them the first time that we'd leave at the appointed checkout time. Upon checkout, when we expressed our displeasure to the front desk manager, she just laughed. Harassing guests is NOT a laughing matter […] and this hotel just lost all of our future business. Read moreGenuine Hotels.com guest review
"Great Place to Stay!"
we came to Chicago to see a show downtown and didn't want to stay downtown and wanted to stay in the Schaumburg area (shopping) and the hotel was a great place to stay- friendly staff and comfortable. Will stay againGenuine Hotels.com guest review
"close to most amenities"
Had a great 3 night stay. Clean room, good breakfast and friendly staff. Will definitely recommend and stay again.Genuine Hotels.com guest review
"Close to US Cellular Field/WhiteSox"
The hotel was very nice. We have stayed here before. Staff was very nice; wonderful breakfast. Staff at breakfast time was very attentive. We will definitely stay here again.Genuine Hotels.com guest review
Good , relaxing environmentGenuine Hotels.com guest review
I thought everything was very nice EXCEPT the front desk. Not very friendly, tried to ask directions on how to get someplace and they looked at us like "we should know". We were traveling for Godness sake!!!! They didn't want to be bothered. Asked for one (1) extra hand towel from the ROOM staff and were told NO! . A HAND TOWEL.!!!!!!Genuine Hotels.com guest review
friendly associates room was puring rain from ceiling and messed up some of our cloth maintanance person was very helpful and niceGenuine Hotels.com guest review
"Nice Hotel for the Price"
We were very pleased with our stay at the Holiday Inn Express. We have family in Schaumburg and stay in the area frequently. This property is nicely maintained and very clean. The rooms are a bit small but spotless. The breakfast was good with a nice selection of hot items, pastries, cereal, fruit etc. There was an outdoor pool which we enjoyed. I can't […] say enough for the friendliness of the front desk staff. We were warmly greeted every time we came through the lobby and they were very accomodating. We will definitely be staying here again. Read moreGenuine Hotels.com guest review
"Nice hotel but can be more clean"
The bathroom felt a little unclean like near the doors. Staff was very friendly and they have a separate computer room where I was able to take printouts of tickets which I had forgotten.Genuine Expedia guest review
"Good clean and friendly"
Had a little problem with weak wifi signal; however the ISP tech support worked with the hotel staff (presumably to reboot and/or reposition the router?) After that no problem connecting. The staff are friendly and the breakfast and complimentary light meals and drinks were great. Convenient location to Motorola, and many other Schaumburg businesses […] and attractions. Read moreGenuine Expedia guest review
No remarks, everything was as expected. The rooms are large and the mattress good. Internet works properly.Genuine Expedia guest review
This hotel wasn't where I thought it was, and I wasn't sure how our stay would be. Wow...it ended up being one of our favorite hotels in Schaumberg (and we have stayed at plenty!) The beds were comfy, the room was clean, we liked having the vanity separate from the shower so we could get ready faster, and it was a nice surprise to see that the queen […] beds were actually queen sized...most advertise queen, but they are really full size. Our favorite part was the free complimentary breakfast...we were not expecting to have so many options, and for it to be so good. We will definitely stay here again. Awesome experience! Read moreGenuine Hotels.com guest review
Walls are thin and the toilet was running at intervals-maybe leaky valve. The breakfast was good-plenty of food. The staff was very friendly. Only spent one night but was comfortable.Genuine Hotels.com guest review
The room temperature was totally erratic. The air temp was stifling hot & humid but when air conditioner kicked in, it was freezing! It was uncomfortable around the clock, unbearable to sleep. If this air temp could be evenly controlled, it would be a wonderful place to stay.Genuine Hotels.com guest review
"ROOM TOO SMALL"
THE HOTEL IS FAR FROM THE CITY, ALMOST SPENT ONE HOUR TO DOWNTOWN. THE ROOM WAS VERY SMALL BUT CLEAN. THE BREAKFAST IS OK, WON'T STAY AGAIN.Genuine Expedia guest review
Great stay for the price. Outside of a broken elevator, hotel was nice and clean. Breakfast was great for a freebee!Genuine Hotels.com guest review
No issues; very similar to other HIE propertiesGenuine Hotels.com guest review
"Did the trick"
Staff was very friendly. Breakfast was a bit better than average at this level with fresh fruit as an option in addition to the usual eggs / toast option. The shuttle service operated only during the week, and they were very flexible and dependable with it, for example picking us up at the 10-minutes-away train station at a particular time just for […] 2 people. The rooms are starting to look a bit tired, but not in a terrible way, everything was decent. Read moreGenuine Hotels.com guest review
Great hotel. Friendly staff and clean rooms. The breakfast was very good. Great price!Genuine Expedia guest review
We could hear the traffic like we had the windows open and when we checked at night, the front desk lady was rude to the couple in front of us because they didn't realize they were all suites but the lady had misunderstood and thought they wanted a jacuzzi suite but after she ran their credit card they realized it and she wouldn't back if off. She continued […] to be rude to me when I checked in. When we went to swim, the pool is next to a bar and there was a crowd eating/drinking while watching us. Other than her & the bar, our stay was good. Read moreGenuine Hotels.com guest review
"Not too bad"
Great hotel, super clean, nice and kind staff...no issues whats-so-ever. The only thing that bothered was the location and how far we were from city center. Nothing you can do about that...so that's okay.Genuine Hotels.com guest review
"Overall good stay"
The hotel was very nice. There were several pros - nice shower, nice breakfast, nice price and cons - parking light was shining right into room due to no curtains pulling all the way across and constant clicking of fridge. Overall nice stay but will not request room on west side (avoiding room 210).Genuine Hotels.com guest review
Good location....close to Woodfield Mall. Good breakfast included in stay. Friendly staff. Clean room.Genuine Hotels.com guest review
"Great Place to Stay"
Easy to find, close to I-90. Very clean, friendly staff. Comfy beds. Great Breakfast.Genuine Expedia guest review
Friendly staff, fantastic breakfast, and close proximity to attractions and mall. We would definitely stay here again!Genuine Hotels.com guest review
"Great hotel and location"
It's very close to Medieval Times, Woodfield Mall, and the train station to go downtown. The free breakfast is also a nice benefit!Genuine Hotels.com guest review
"Very nice hotel for my one night stay"
nice hotel. Clean and quiet. Perfect for my one night stay. The breakfast was really goodGenuine Expedia guest review
"Nice, clean, friendly!"
Though the hotel is an older structure, it has been upgraded very nicely. The room was very clean and smelled of fresh linen when we walked in. All the equipment worked as it should. I loved having the fridge and microwave! I also used the ironing board and iron -- great amenity for travelers who don't want that out-of-the-suitcase look. The staff were […] excellent, friendly, and helpful . . . the front desk clerk brought a toothbrush and toothpaste right to our door when we found (after getting dressed for bed) that we'd forgotten one. Breakfast looked and smelled lovely, though I chose to enjoy only a cup of juice and the Sunday paper in the cozy lobby nook. Great job, HIE!! :) Read moreGenuine Expedia guest review
What a pleasant experience! The staff was helpful and pleasant. The room was comfortable and clean and a wonderful breakfast in the morning. We will stay again.Genuine Hotels.com guest review
"Close to Medieval Times!"
It was great! very clean and reasonable for the price!Genuine Hotels.com guest review
"No hot tub :( and lots of drunks"
Has outdoor pool connected to a bar.. A lot of drunks hanging out around the pool area made us and kids uncomfortable.. Has no hotub.Genuine Hotels.com guest review
"Great place to stay"
I really hate staying in hotels, I use to work at one for five years. Staying at this hotel was amazing. Staff was awesome, Matt, Deanna, Elizabeth and one other woman on Elizabeth shift. Staff was so friendly and helpful, our room was spotless. Thank god for great housekeepers, that's what make u feel comfortable when staying in a hotel. Thanks Matt […] for letting us play spoons in the lobby. I will be back Read moreGenuine Expedia guest review
"2 good night stays"
Nice clean hotel, helpful front desk staff, great breakfast. Only has outdoor pool.Genuine Hotels.com guest review
"Great place !!!"
I recommend this hotel. Nice neighborhood, service, clean room, tasty breakfast, everything what you need.Genuine Hotels.com guest review
"Great friendly and thoughtful hotel"
The hotel was very clean and quiet. There were three different teams in town for a baseball tournament and soccer game, but we didn't hear any of them. The breakfast in the morning was well kept up and the one lady keeping tabs on all breakfast items was very friendly and helpful. I saw her make up a few to-go meals for a few team members and I thought […] that was very thoughtful. Overall we look forward to staying there again, great experience! Read moreGenuine Expedia guest review
"Convenient, friendly staff, nice room."
One of the vanity light bulbs were out, A/C made a light rattle when it kicked on which woke me up throughout the night (I am a light sleeper tho), and I found it difficult to find a plug for my phone charger near the bed. I also like to work on my computer while sitting in bed as opposed to the desk in the room, and the lack of outlets was a bit frustrating. […] Other than those things, I was VERY pleasantly surprised at the room. It was very clean, pleasing to the eye, and QUIET. The gentleman at the front desk was very nice to talk to, he directed me to the Snuggery for dinner and drink that I desperately needed after my long and stressful trip. I would definitely recommend this hotel to friends, and will most likely stay here again if I have business in the area. Read moreGenuine Expedia guest review
"good to stay, room for improvement"
Pool is outdoor and closed in winter season... Room is clean, but is a bit of small.Genuine Expedia guest review
Our stay was only one night and we were only in the hotel to sleep, but the bed was comfortable and it was a convenient location for our purposes. The breakfast was pretty amazing-- they had about anything breakfast related that you could want! Check-in was quick and easy. It's a good place to stay and affordable for the schaumburg area!Genuine Hotels.com guest review
We stayed Friday and Saturday night. The hotel was very clean and the beds were fantastic. The pillows were a little lacking. It's close to the mall and a short drive to downtown Chicago. The breakfast was also very good. Lots of choices, something for everyone. Asked the staff for a good local restaurant and were sent to Pancho's Burritos, best meal […] we had all weekend. Read moreGenuine Hotels.com guest review
"great hotel in Schaumburg area"
Great value that includes breakfast, clean hotel, great location. Unfortunate that the Snuggery next door isn't really a "family" restaurant. It gets to be quite the party atmosphere with parking lot overflow into the hotel area later at night.Genuine Expedia guest review
We had a double queen room. It is a very compact room, but we were not there very often, so not that big of deal. No indoor pool was disapointing. The breakfast was more that adequate, and the lady who maintains the breakfast area kept everything well stocked. ALL the people that worked behind the front desk were more than helpful and did everything […] to answer all the questions/directions/etc. that I had!! Close to lots of restaurants ans shopping. Only real downfall is the bar/restaraunt that is attached next door. ITs patrons take a lot of the parking on the weekend and in the morning the parking lot is littered with cans and bottles. Never felt unsafe or had trouble but..... OVerall we had a good experience at this hotel, the people were nice, and it was close to what we needed for that particluar weekend. Read moreGenuine Hotels.com guest review
"close to my niece"
excellentGenuine Hotels.com guest review
Clean, neat, Perfect!!!Genuine Hotels.com guest review
We had a nice, clean room. The customer service people were kind and helpful. Breakfast was great! (My guys were ecstatic because the was bacon (0:) we would definitely stay there again!Genuine Hotels.com guest review
I liked the lighting in the room - bright and adequate for working late nights. Hallways are quiet. Bed is comfortable - and lots of pillows.Genuine Hotels.com guest review
"Visiting Chicago area"
The hotel was easy to find and it was very clean. The staff though was not very hospitable or never even said hello or good morning but I am rating the place so I said it was all good. One problem was there was a hockey team and a Jazz dance team there and it was very very noisy. The walls are very thin. If they were not there, I would rate this place […] very high. Read moreGenuine Hotels.com guest review
"Need improve wi-fi."
Room is clean location is good and free breakfast is good enough. But wi-fi is poor. It was too slow.Genuine Expedia guest review
"Great Value Stay"
For the value, the stay was great! The hotel and rooms were clean and newer remodel. Only the bathroom needed a little TLC, but I have see many worse. Breakfast was excellent, location was very good and staff was very attentive.Genuine Hotels.com guest review
Despite the raving feedback this hotel has earned, I have to give it a failing grade. First of all, when I entered a room, I found the bed's sheets rolled up, as though previous occupants have just left. I noted this to the maid in the hallway, and she told me that the room was awaiting "check-up" by a supervisor. Secondly, a large bug unexpectedly […] fell off from a curtain, which pretty much scared me. In sum, I felt something was wrong with this hotel. I would never stay there again. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )