Despite the raving feedback this hotel has earned, I have to give it a failing grade. First of all, when I entered a room, I found the bed's sheets rolled up, as though previous occupants have just left. I noted this to the maid in the hallway, and she told me that the room was awaiting "check-up" by a supervisor. Secondly, a large bug unexpectedly […] fell off from a curtain, which pretty much scared me. In sum, I felt something was wrong with this hotel. I would never stay there again. Read moreGenuine Hotels.com guest review
My stay was wondeful and it was easy to find this hotel. I also liked the breakfast there.Genuine Hotels.com guest review
I was a late arrival.The gentleman at the check in counter was very helpful!The room was clean! Props to the very friendly staffGenuine Hotels.com guest review
"The best for your money's worth!!!"
Our stay was terrific! We have everything we needed in our room,although the room is a little bit small. The beds and linens are very clean. If u forgot any toiletries u can always ask for it at the desk, even a sewing kit! Warm breakfast is free , and available coffee and snacks like cookies and fruits all day at the lobby. The staff is great. It's […] close to everything , mall and restaurants, and just 20 minutes away from downtown Chicago ! You will never go wrong with this hotel for the price. Read moreGenuine Hotels.com guest review
"Affordable and Nice"
Quiet, clean, up-to-date rooms. Close to Woodfied mall and stores. It is nice to have breakfast included, along with refrigerator and microwave in room. The staff was helpful with local restaurant suggestions for dinner.Genuine Hotels.com guest review
"Fair place to stay"
We had to call the front desk at 1 AM to have the person next To us turn Their TV down. The front desk was very helpful. Overall the stay was nice Although some of the remodels could have been done on a little better Some looked like it was just laptop over the previous DecorGenuine Expedia guest review
"Decent place to stay"
I liked my stay except they tried to charge me for the room even tho it was prepaid. The hotel took care of the problem in a timely manner.Genuine Hotels.com guest review
Maids kept knocking on the door despite me putting a do not disturb sign on the door.Genuine Hotels.com guest review
Absolutely LOVED this place! Will definitely stay there again if in the area.Genuine Hotels.com guest review
"Totally perfect for business travelers."
I totally enjoyed my stay, even though it was a business trip, everyone was very nice. My room was very comfortable, and in the evenings the hotel provides refreshments and enables you to unwind from the stress of the day. Totally nice.Genuine Expedia guest review
"Would go again!"
Went down for a shopping trip. Room was clean, staff was friendly, and they had a HOT breakfast in the AM! Would stay again!Genuine Hotels.com guest review
"2 Night stay for Ryder Cup"
Room was clean, bed was comfortable. Fridge in room was nice addition. One bar/restaurant next door, it was OK but not our scene. no real other options walking distance. Tons of restaurants within a few minutes drive. Overall great hotel , everyone at front desk was pleasant and very helpful.Genuine Expedia guest review
"close to all must-see sights"
Wish a later check out was available as originally requested a week in advance.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Claimed one price and when I showed up charged anotherGenuine Expedia guest review
Loved the room. best breakfast. however the fridge was annoying, it ran very loud. Quick fix for the next guest.Genuine Hotels.com guest review
"No problem at all."
I was very pleased with the quality of my two night stay at the Holiday Inn Schaumburg. I was there on a personal event in the area. The cleanliness of the room was perfect. The bathroom was great, including the shower pressure. The king bed was extremely clean and comfortable, as were the pillows. Any noise from neighboring rooms was reasonably low, […] and the housekeeping staff was very friendly and cheerful. A huge bonus for me was an extremely clean and well maintained outdoor pool, which is not big, but big enough to swim about twelve strokes to get to the other side. This was very nice on a hot August day and balmy night. It faces the back of the outdoor deck of a Snuggery nightspot which gave it some atmosphere, and the hotel has a 7-Eleven right by it for those emergency snacks. I highly recommend this hotel, assuming you are OK with something less than the Four Seasons Hotel chain. Read moreGenuine Hotels.com guest review
Great stay for the price, no real complaints- will most definitly stay here again.Genuine Hotels.com guest review
"Everything you would expect from HIE"
Stayed one night. Great shower and beds. Clean roomGenuine Hotels.com guest review
Great for a stay with the kids. So many resturants to choose from in the area. Minutes from shopping and entertainment.Genuine Hotels.com guest review
This is the first time I have ever stayed in a hotel where nothing was wrong!!!! The staff was very accomidating, the room was comfortable and very clean, and even the breakfast was better than most!!! We will definately recommend this to all our friends!!Genuine Hotels.com guest review
"good breakfast...clean room"
very good, location ok.Genuine Hotels.com guest review
"Not worth the price or the distance from downtown"
The room itself was clean and comfortable. However, the hallway REEKED of cigarettes the entire 3 days we were there. The overall condition of the hotel was kind of run down. The breakfast buffet left a bit to be desired too.Genuine Expedia guest review
"Nice hotel in Schaumburg, IL."
Hotel desk staff was friendly Hotel needs to clean the room carpets as they were quite dirty.Genuine Expedia guest review
"Wow! Surprising Great!"
This hotel is much better than one would think for a three star property. The full breakfast (eggs, bacon, biscuits, pancakes, yogurt, fruit, coffee, etc.) was fantastic! The bed and sheets were four + star quality, and the room was extremely quiet. I was sonsistently, pleasantly surprised. From the manager who pointed us to an excellent restaurant […] and arranged for a free shuttle to the train to the lovely bench perfectly placed outside for pick-ups, this hotel far exceeded my expectations. Read moreGenuine Hotels.com guest review
"Close to Medieval Times and so many other things."
Great hotel. Would stay there again. Clean, nice large bed.Genuine Hotels.com guest review
"Schaumberg Holiday Inn"
This hotel was difficult to get to as we were coming from the west on I-90. Had to backtrack to get to it. It was old and in need of updating. The room was very small and the bathroom was tiny. On a positive note, it had a nice cable lineup and breakfast was very good. We had 3 people in this tiny room, so it wasn't very comfortable for us.Genuine Hotels.com guest review
"Good stay overall"
Hotel was nice and breakfast was really good. The only thing wrong was that the room temperature was way to warm and wouldn't cool off. They did try and make it right by giving us new rooms at 10:30 PM and it was better than other than they put me in a smoking room and it stunk but at least it was a little coolerGenuine Expedia guest review
"By far the best hotel stay ive ever had"
we stayed at this hotel while our car was being worked on at speed inc. in schaumburg. we dropped the car off, and then went to spend the day at 6 flags. we checked into the hotel around 6:15pm on Thursday July 5th 2012. The front desk staff was great, they informed us that for the next 30 minutes they were offering complimentary beer, wine, soft drinks, […] water, and pizza. we went to our room which was on the th floor and was fairly hot, the air could not keep up with the temp outside, but that was understandable. We went out to the pool, and ordered a pizza the front desk staff came and got us when our food had arrived and were super friendly. the location was great and convient. the one thing that we found to be unprofessional was the hotel was in a shopping complex with a bar when we went to the pool alot of workers from the barcme outside and was smoking, conversing, and staring at us swimming in the pool. Otherwise a great stay and we will reurn to this hotel if ever in the area again,. Read moreGenuine Hotels.com guest review
We would stay there again. Stay was very pleasant.Genuine Hotels.com guest review
"close to must see sights!!!"
They had everything we wanted ; recommend a trip to Woodfield Mall for some serious shopping.Genuine Hotels.com guest review
"Great place to stay in Schaumburg"
The hotel and location was excellent. We got there ealry and they did have a room availble for us. We had to run out and get a last minute outfit for my wife. There were plenty of stores to chose from that were very close. the resteraunt that is next door, The Snuggery was excellent. We went back that evening it it did turn into a much younger crowd. […] We were very happy with everything. We will stay here again. Read moreGenuine Hotels.com guest review
"Just right for a good night."
The room was comfortable and the staff was very helpful when the refrigerator needed to be switched. Pancakes for breakfast was a nice touch.Genuine Expedia guest review
"Great staff-Great breakfast"
Try to focus on the positive...the hotel staff was super nice, the breakfast was great, and the location is perfect. When I checked in-my room was having some issues with power, so I came back and they had another room ready for me. I requested non-smoking since I have asthma...the room I went to was on a smoking floor, the smell of the smoke still […] gets into the room so that was unfortunate. One night I did not get all the towels I needed, there was only one in the bathroom. They fixed it by giving me an extra towel the next day. Overall not bad but the room on the smoking floor is what really brought the rating down. Read moreGenuine Hotels.com guest review
I was very amazed at how nice this hotel was with the breakfast included. It was nice enough for the kids. It was like two minutes from mid-eviel times. Staff was friendly, I would definatley stay here again.Genuine Expedia guest review
Me and my wife stayed here and enjoyed the area for our anniversay. Though we both can be somewhat picky, this hotel was pretty nice and so was the Staff. Bed and room was really clean and comfortable. Nicely located close enough to surrounding attractions.Genuine Hotels.com guest review
"Pleased with this hotel choice."
I have stayed at this hotel twice during the past year. Both times with friends or family. Each time we have been pleased with the service and our accomodations. I was unsure of the hotel by booking "blind" the first time (not knowing the area, the hotel, etc). It turned out it was acceptable. The complimentary beakfast had excellent choices and was […] fully replenished at all times. Read moreGenuine Expedia guest review
very nice and helpful staff. Not very far from the 90. I would stay there againGenuine Expedia guest review
"Quiet - Comfortable - Convenient"
From the front desk check in with friendly staff to the nice room with great, comfortable beds - we loved this hotel. It is smaller and off of the busy highways - quaint and convenient. The breakfast was very good. We highly applaud this Holiday Inn Exress!!Genuine Hotels.com guest review
"Location is not good."
I read the other reviews and saw a couple of them complain about the bar next door. I thought it couldn't possibly be that bad. Was i ever wrong! We were asleep in out room on the 6th floor and i was woken up by the sounds of people screaming at each other. So i get up and look out the window and there were 50-60 people in the parking lot fighting with […] each other. I really couldn't believe what i was seeing. This went on for a couple of minutes till the police arrived. Then everyone slowly started to go there own way. We noticed when we left in the morning that someone's rear window was smashed. Not sure that was from the bar fight. If it wasn't for the location next to that bar i would stay at this hotel again, but that's not the case. It's too bad because it was a nice hotel and the staff was very friendly and helpful. Read moreGenuine Hotels.com guest review
"Holiday Inn Express-Schaumburg"
The hotel was clean and staff was friendly. The breakfast buffet was pretty good and better than many other hotels I've been to. Unfortunately, it feels like this hotel was great in its time, but has become dated. The bed is EXTREMELY creaky, the toilet doesn't appear to be attached to the wall and wobbles when you use it, and the television is an old […] projection tv with really poor reception and color. Overall, it wasn't an unclean or terrible place to stay for a night, but I've certainly felt more comfortable in other hotels. Read moreGenuine Hotels.com guest review
"Good hotel for business stay"
The room was clean and comfortable. Convenient to the business location for stay. Staff was friendly and helpful.Genuine Hotels.com guest review
"charged me twice"
they charged me twice I would not recommend this hotel if u do not like getting charged twice. the website hotels.com had already charged me like it had said it was going to and then when I checked in they hotel itself also charged meGenuine Hotels.com guest review
This was a very nice family hotel. Very clean and the staff was very helpful. Breakfast was very good and plenty of it. It was very close to the Medevil Times and the hotel shuttled us there and picked us up. The driver was very friendly and extremely nice. I would definitely stay there again and recommend it to anyone. I was very impressed with the […] cleanliness as even the corners of the room were very clean with no dust or dirt in them. Hard to find in a lot of hotels. Read moreGenuine Hotels.com guest review
Everything was fine. Due to the fact that it was New Year's Eve, it was a little loud.Genuine Expedia guest review
"Good option for a good price"
Very impressed with front desk staff. Hotel was conveniently located to popular shopping centers. Easy to find and good parking. Room was clean.Genuine Expedia guest review
"Will return often."
We were very impressed with the level of service, friendliness and cleanliness of the hotel. The hot breakfast was good and the attention of the staff was noteworthy as well. We visit the Schaumburg area often to visit my wife's family and we always stay in this area. I will be staying at this hotel every time we return.Genuine Expedia guest review
Very satisfied with all aspects of my stay! Breakfast was great, staff was friendly, bed was comfy, shower felt great! The room was clean and the hotel was near anything I needed or wanted. I can't wait to stay again! Oh, and usually the coffee that is supplied in hotel rooms is not even remotely good, but this coffee was quite the opposite! I would've […] drank it even if it weren't my only in room option! Also, the microwave and minifridge were great to have and I'm sorry, but having the option of a smoking room was actually one of the reasons I chose this hotel in the first place. Thank you for catering even to us terrible smokers, Holiday Inn Express! Read moreGenuine Expedia guest review
Employees were very friendly, rooms were clean, hotel looked reacently updated.Genuine Hotels.com guest review
"Hotel was fine"
enjoyed the hotelGenuine Expedia guest review
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