All hotels in Florence, Italy
1 room, 2 adults
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Viale Europa 205, Florence, FI, 50126, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 524 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Food
    Food is all right
  • Amenities
    Bad amenities
  • WiFi
    Bad internet service

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Get the room with the round bed!"
We stayed in Florence for 3 nights, and this hotel was perfect for the stay. I sprung for the Deluxe room with a round bed, and that is what we got. Hotel was awesome. Breakfast, WiFi, double shower heads. Loved this place to bits.
Genuine Hotels.com guest review
3 night romance trip Apr 24, 2015
Aiden
ZA
4.0 / 5Excellent
"Nice hotel in Firenze"
Rooms are big and clean (we were 3 persons). Convenient bus stop (no 23) to city center. Free parking is a plus. Didn't tried the hotel restaurant for dinner, but breakfast was ok.
Genuine Hotels.com guest review
3 night family trip Apr 15, 2015
Delia Iosefina
IE
4.0 / 5Excellent
"Nice hotel, maintenance needs to be better."
Positive: Clean and reasonably spacious room, reasonable value for money, luggage locker available, fridge, TV available and wi-fi is free, distance from the city center about 15-20 minutes by bus. Negative: Bath tub had a blockage, we reported to the front desk but it was not attended/fixed.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
Alok Kumar
IN
3.0 / 5Good
Facilities were okay. Staff was helpful. Best thing is it is very easy to city center transportation. In front of the hotel the bus 23 goes the center 15 min.
Genuine Expedia guest review
Other trip Apr 10, 2015
A Traveler
GB
4.0 / 5Excellent
"Easy bus ride into Florence"
Looks a little shabby from outside but is renovated inside and is good value. Great breakfast buffet if booked on-line for lower price. Great access by bus to downtown Florence right outside hotel. Also, good access to Chainti region by car.
Genuine Expedia guest review
Other trip Apr 1, 2015
debbie
CA
3.0 / 5Good
"Bad reservation system"
I made the reservation with you and was coming to one day later than original booking. I have called you in advance and you have also send me a email confirmation for the changes. When I arrived at the hotel. They did not know I was coming one day late and there is no rooms for us. Took other one hour to clear this up at the front desk which I found totally unacceptable.
Genuine Hotels.com guest review
2 night trip with friends Oct 17, 2014
chi yin
AS
4.0 / 5Excellent
"Our Stay"
Our Hotel Stay was good. The staff was friendly. It is little far from the city center, you have manage using bus. The room was little smaller in size. But we had a good time in the hotel.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
prateek
IN
4.0 / 5Excellent
"Definitely a good price for my stay"
I received a special promotional price for the hotel. It was worth what I paid for it. Unfortunately I been told that 4* hotels are not the same as all over the world as they are in Italy but although this hotel is outside the main Florence area it was nice to be in a quieter part. The bus stop is right outside and really easy to get straight into the centre of Florence. People are friendly and helpful. Rooms are quite basic for a 4* but more than adequate and very clean. Nice place would recommend it, value for money!
Genuine Expedia guest review
Other trip Oct 9, 2014
misa
GB
2.0 / 5Fair
"Not a good hotel at all"
This hotel is situated right on a main road and is very noisy. It's a very old hotel that has had some minor redecoration work to try and make it modern (It's really obvious) The breakfast is also VERY poor with staff members who seems really demotivated to be there. I would not recommend this hotel to anyone...
Genuine Hotels.com guest review
3 night trip Sep 17, 2014
DanielC
GB
4.0 / 5Excellent
"price good"
Price was good, perfect swimming pool but the opening hours needs to be change from 10 to 19 to 6 to 21. Overall very good standard of hotel.
Genuine Hotels.com guest review
3 night trip with friends Sep 11, 2014
aaron fadida
IE
5.0 / 5Outstanding
"Nice hotel, good parking lot, pet friendly"
Excellent service, pet friendly, really clean, comfortable rooms, nice and free parking lot and really easy to take the bus to downtown there.
Genuine Hotels.com guest review
2 night trip Aug 14, 2014
Tama
GB
4.0 / 5Excellent
"Comfortable hotel with a decent sized pool."
The rooms were plenty big enough with two good sized twin beds that were really comfortable, plenty of wardrobe space with additional drawers, a nice sized bathroom with a bath and powerful shower, a small tv and a fridge. The view wasn't special but we went into Florence itself to see the real views! The pool was lovely, it was a good size and very deep at one end. We always found 4 sun beds to use and we didn't have to get there early to find them! The buffet breakfast was varied and was available until 10 so very relaxed. The staff were friendly and the receptionist was really very helpful.
Genuine Expedia guest review
Other trip Aug 6, 2014
t
GB
4.0 / 5Excellent
"Very good value"
Beds large and comfy, powerful shower, good air conditioning, reasonably priced minibar, nice pool and the free welcome drink was a nice touch. Location ok - 25 mins on the bus to the centre of Florence but these stop at about 23.30 so taxis back can be quite expensive. Wifi ok but a bit temperamental. Free breakfast alright (as alright as continental breakfasts can be!). I would recommend this hotel to others.
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
Nick
GB
5.0 / 5Outstanding
"A great hotel as a base for seeing Florence."
This was a great hotel, well priced for staying in Florence. It was well situated near public transit so that one's own vehicle was not needed to see the inner city of Florence. The staff was very helpful in terms of telling which bus to use to come and go. There was a nice pool for guest use. The pool area was very clean and well maintained. Breakfast was included in our price. It was a good, hot breakfast. We enjoyed our stay and would recommend this hotel to others.
Genuine Expedia guest review
Other trip Jul 6, 2014
Laurie
CA
5.0 / 5Outstanding
"Nice hotel- bus ride away"
Had a pleasant stay, hotel was very clean and bus stop into the city was just outside. Enjoyed the pool!
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
GB
4.0 / 5Excellent
"Around Florence train station"
Self service apartment with every thing you need including laundry, There is a supermarket round corner sells everything you need including wine. The suburb around though is a very poor area and make sure you are with someone at night, I wouldn't walk around alone especially a woman as full of men standing around and lots of homeless people.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
AU
1.0 / 5Poor
"Not recommended"
The hotel personal is very bad. They no knocking on the doors and not friendly! They will ask you to pay the city text that is not cheap and not included in hotel payment, they will tell you it only on checkout. The city tex is common of all hotels in the city bat in some hotels it included, check it. When was very hot outside they refuse us to turn on the air conditioner. The rooms is in good condition, things are not broken but very small TV. The location is no so bad 50 minute by bus from center. The hotel have free parking and some restaurant and supermarket around that are very good.
Genuine Hotels.com guest review
4 night trip Apr 19, 2014
oleg
IL
3.0 / 5Good
"Pathetic Breakfast"
Rooms are good. Location a bit far from city centre but well connected by buses. Breakfast is poor but Hotel staff is nice and friendly especially the receptionist.
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Recently renovated to a high standard."
Located about 4kms outside the city in a pleasant area, the hotel has covered secure parking and the bus stops outside the hotel. The reception staff could not have been more helpful every time we asked for anything. She spoke English very well when my little bit of Italian failed. The hotel has been renovated recently to a very high standard and is well worth a visit as a base to explore the city. The hot and cold breakfast buffet is in a modern glass room adjacent to the swimming pool, which in March was only good for improving the view. I would definitely reccomend the hotel and staff to anyone wanting a good hotel at an excellent price.
Genuine Expedia guest review
Other trip Mar 10, 2014
Andy
GB
1.0 / 5Poor
"Don't let the picture fool you!"
Our stay at the hotel was an absolute disaster. Upon arrival they gave us the wrong rooms. We had booked for two double rooms at the renovated floor but we were given the dirtiest rooms on the 2nd and 3rd floors. The pictures on the website were misleading. The hotel is ran down and the rooms on the 2nd and 3rd floor where we spent the first night were very dirty and noisy facing the main road and having had the petrol station right in front of the hotel! Bathroom ceiling was nearly falling down. There were no toiletry in the bathroom and no towels in one of the two rooms we stayed. There were no shuttle buses to the city as indicated on the site. Taxi ride to the city center was costly and inconvenient. The only positive expression was Gina at the reception, who was most friendly and knows the region pretty well:) Overall rating is very poor, will not stay there again and would not recommend this hotel chain further!
Genuine Hotels.com guest review
3 night family trip Oct 16, 2013
A Traveler
IE
3.0 / 5Good
"Value and Convenience of parking"
Wow very TIred hotel. Used to be the holiday Inn trying to change. Convenient for parking. Some rooms have been renovated on the first floor. Of course when you check in they are not available but come back tomorrow and we will move you . The staff were very polite and courteous. The hotel is adequate but not new.
Genuine Hotels.com guest review
4 night trip Aug 19, 2013
John
CA
1.0 / 5Poor
"DO NOT BOOK THIS HOTEL"
There were three of us in our room and we only had adequate bedding for two of us. The towels by the pool were filthy, and there were never enough. The staff were rude and unhelpful, before we had properly checked out they automatically locked our fridge so I had to go down to reception to ask them to unlock it to get out our water, and they also disconnected the electricity in our room so we couldn't charge our phones for our journey. Terrible dirty and couldn't wait to leave.
Genuine Hotels.com guest review
5 night family trip Aug 8, 2013
A Traveler
GB
4.0 / 5Excellent
"Good customer service"
It is a 1960`s build and there fore not a great architectural statement.We arrived 4 hours early at 10.00 am and were immediately allocated a room and upgraded.All staff were extremely welcoming and informative,Hotel was being prepared for summer so lots of work going on outside and the pool was not filled (in June?) Breakfast adequate.Great secure car parking and a bus stop to the old town(15 mins-Euro 1.20 ew) was next to the hotel.Therefore ideal for anyone arriving by car.Our room -3rd floor-back of hotel so very peaceful.Three good days in Florence!
Genuine Hotels.com guest review
2 night trip Jun 1, 2013
Michaelangelo
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Väga hea hotell selle hinna eest."
Parim hotell 5 hotelli seas, mida Itaalias kasutasime - suur (24 h valvelaud), korralik rootsi laud hommikul, suur tasuta autoparkla, bussipeatus ukse kõrval (buss läks iga 10 min tagant vanalinna), väga abivalmis teenindus, GPS toob kenasti hotelli ette, kuigi keerutamist tänavate rägastikus on palju, suur COOP toidupood on 700 m kaugusel. Sõnaga - sellele hotellile pole selle raha eest midagi ette heita.
Genuine Hotels.com guest review
3 night romance trip Jan 24, 2016
Jueri
EE
4.0 / 5Excellent
"Tolles Hotel für ein Aufenthalt in Florenz"
Ein Kurzaufenthalt von 3 Tagen, Stadtbesichtigung
Genuine Hotels.com guest review
3 night romance trip Jan 3, 2016
A Traveler
CH
1.0 / 5Poor
"Horrible - service pitoyable"
Hôtel horrible très mal situé. Le service est pitoyable et les chambres ne sont pas celles décrites sur la réservation. Les petits déjeuner sont mauvais et les serveurs antipathiques.
Genuine Hotels.com guest review
3 night romance trip Dec 29, 2015
Juliette
FR
3.0 / 5Good
hotel correct chambre peut isolée du bruit
Genuine Hotels.com guest review
4 night romance trip Dec 28, 2015
richard
FR
4.0 / 5Excellent
Hôtel correct mais quartier pas terrible et très loin de tout
Genuine Hotels.com guest review
2 night family trip Dec 27, 2015
Ingrid
FR
5.0 / 5Outstanding
"OTTIMO HOTEL, TUTTO OK"
OTTIMO HOTEL , NON CENTRALISSIMO , MA COLLEGATO BENISSIMO DA MEZZI PUBBLICI.
Genuine Hotels.com guest review
3 night trip with friends Dec 10, 2015
A Traveler
IT
5.0 / 5Outstanding
피렌체에 갈때마다 묵는 호텔입니다. 예전엔 홀리데이인 이였는데 이름이 바뀐지 몇년 된거 같습니다. 규모도 적당하고 일단 무료주차가 정말 편합니다. 조식도 깔끔하게 잘 나오는 편이구요. 단지 시내중심과는 좀 거리가 있어서 관광시엔 많이 걷거나 호텔 입구에 버스정류장에서 버스를 타면 됩니다. 시내 중심까진 약 20분내외 소요 됩니다.
Genuine Hotels.com guest review
5 night business trip Nov 27, 2015
Byungki
KR
4.0 / 5Excellent
"Otima estadia."
Bom hotel com ônibus na porta para ir ao centro histórico. Ótimo cafe da manha.
Genuine Hotels.com guest review
3 night family trip Dec 6, 2015
Rubens Wilson
BR
2.0 / 5Fair
Camera gelida. Sveglia richiesta non effettuata.
Genuine Hotels.com guest review
1 night business trip Dec 2, 2015
A Traveler
IT
4.0 / 5Excellent
"runner firenze 2015"
Servizio e disponibilità personale OK Moquette della camera non proprio pulita
Genuine Hotels.com guest review
2 night romance trip Nov 27, 2015
Massimiliano
IT
1.0 / 5Poor
"トリプルルームで予約したが"
トリプルルームで予約し宿泊。 しかし用意されていた部屋はダブルベットとソファーベット。非常に不快な思いで宿泊。トリプルでの予約はオススメしない。
Genuine Hotels.com guest review
2 night family trip Nov 13, 2015
A Traveler
JP
4.0 / 5Excellent
habitaciones comodas y limpias, buen desayuno, pasan varios buses frente a el hotel(23) y a media cuadra (31, 32 y 8). ubicado como a 15 min en bus del centro de la ciudad.
Genuine Hotels.com guest review
3 night family trip Oct 25, 2015
ADRIANA M
VE
5.0 / 5Outstanding
"très bien"
Le personnel est tres accueillant et disponible,les chambres spacieuse et propre, le déjeuner très varié. le bus pour le centre se trouve a coté de l'hotel.
Genuine Venere guest review
4 night romance trip Nov 2, 2015
marc
FR
4.0 / 5Excellent
"佛罗伦萨性价比之选"
这家酒店标的四星,个人感觉真的没有四星,房间除了比较大之外,设施都比较老了,但是价格也比较低,所以胜在性价比。地理位置有点偏,但我们是自驾,并且要去THE MALL,所以对于我们反而刚好。还有其他亮点:泳池的水很清澈,早餐也不错,在泳池边上吃早餐就更不错咯
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2015
Yue
CN
5.0 / 5Outstanding
La habitación limpia y cómoda, Los servicios buenos. El desayuno variado , excepto los huevos revueltos que eran pésimos.
Genuine Hotels.com guest review
2 night romance trip Oct 1, 2015
CESAR GIOVANNI
PE
4.0 / 5Excellent
"Très bon rapport qualité prix, mais bruyant"
Emplacement idéal pour visiter FLORENCE, car en dehors de la ville, et avec le système de bus juste à la sortie de l'hôtel, c'est idéal car on laisse la voiture au parking. Pour l'hôtel très bien en dehors des nuisances des portes des chambres qui claquent violemment et c'est INSUPPORTABLE ! Comme d'habitude dans les hôtels l'isolation n'a pas été réfléchie du tout. Dommage cela gâche tout, car les nuits sont très courtes.
Genuine Venere guest review
4 night romance trip Oct 22, 2015
Aurelien
FR
4.0 / 5Excellent
"Très bien"
J ai passé 3 nuits dans l hotel italiana. Il est vrai que de l extérieur l hotel ne donne pas envie. Mais à l intérieur ça va. La chambre etait confortable. (Nous étions 3).nous avons bien dormi. Elle donnait sur un parking en premier plan puis sur un parc. Nous n avons pas était dérangégalement par le bruit. Pour le petit dej je l ai trouvé très bien : machine à café avec du café en grain pain beurre confiture miel, croissant "italien",du sale comme des oeufs brouillés des saucisses du lard grille un peu de fromage et charcuterie,des yaourts, des fruits frais, et des cakes dit maisons. Pour ce qui est du positionnement de l hotel par rapport au centre historique de florence: il faut prendre le bus 23 qui est juste en face. Les tickets de bus s achètent dans un kiosque à journaux qui est également à côté de l hotel. Le trajet coûte 1.2 euros. Il faut donc prévoir cette dépense si on est plusieurs car pour un aller retour cela coûte 2.40 par personne. Mais le plus de l hotel est que le parking est gratuit ce qui n est pas le cas dans les hôtel du centre. A 1 km environ de l hotel sur la rue europa il y a un centre commercial. Je n es uis pas allée mais nous l avons vu en revenant de SIenne. Je recommande cet hôtel qui pour moi même s il ne vaut pas un 4 étoiles français est un très bon rapport qualité prix. Et il est très pratique d accès car très bien positionné pour récupérer l autoroute.
Genuine Hotels.com guest review
3 night family trip Oct 22, 2015
A Traveler
FR
4.0 / 5Excellent
"Italiana Hotels Firenze"
Perushyvä hotelli, josta bussiyhteys keskustaan. Ympäristö ei kovin viehättävä, mutta eipä Firenzessä ole tarkoituskaan viettää aikaa hotellissa.
Genuine Hotels.com guest review
3 night romance trip Oct 7, 2015
Sari
FI
5.0 / 5Outstanding
Excelente Hotel. Muito confortável, limpeza nota 10. Pessoal de atendimento ótimo. Café da Manhã excelente. Restaurante ótimo. Bem localizado. Tudo de bom.
Genuine Hotels.com guest review
3 night romance trip Oct 16, 2015
Ademir W
BR
1.0 / 5Poor
"HOTEL ITALIANA"
LO DE LA PAGINA WEB DEL HOTEL NO SE HA JUSTA EN LA REALIDAD EN NADA NI LAS FOTOS DE LAS HABITACIONES NI LA ROPA DE CAMA DE ALTA CALDAD Y EDREDONES DE PLUMAS Y EL HOTEL ESTA BASTANTE RETIRADO DEL CENTRO Y EL AEROPUERTO ESTA 30 KM DE DISTANCIA ES UN HOTEL QUE LE SOBRAN ESTRELLAS
Genuine Hotels.com guest review
4 night romance trip Oct 16, 2015
Juan carlos
ES
3.0 / 5Good
Muchos mosquitos, desayuno muy poco variado
Genuine Hotels.com guest review
6 night romance trip Oct 17, 2015
MIRIAM
ES
2.0 / 5Fair
"Bof"
Trop de bruit on entend tout ce qui ce passe à l'extérieur comme à l'intérieur trop loin du centre
Genuine Hotels.com guest review
4 night romance trip Oct 19, 2015
laurent
FR
4.0 / 5Excellent
"床垫舒服"
包的早餐很不错,标准的旅游团会选择的地点。适合自驾,免费停车。虽然不是市中心但是基本20分钟能到达吃饭地点。
Genuine Hotels.com guest review
3 night romance trip Oct 20, 2015
xue
CN
3.0 / 5Good
"Não vale quatro estrelas"
Pontos fortes: localização boa para quem esta de carro, embora fique atras de um posto de combustível. Tem estacionamento gratuito. Janelas a prova de som e cortinas blackout muito boas. As solicitações feitas ao hotel foram atendidas. Pontos Fracos: Hotel deixa a desejar, parece reformado mas as instalações ainda não são boas. Equipe de atendimento antipática, desde recepção ao restaurante. Televisão e wifi péssimos, só pra dizer que tem. Chuveiro ruim. Café da manha médio. A água servida no restaurante engarrafada pelo hotel não agradou.
Genuine Hotels.com guest review
2 night family trip Oct 6, 2015
A Traveler
BR
3.0 / 5Good
Fotos enganam um pouco!
Genuine Hotels.com guest review
3 night romance trip Oct 8, 2015
Rafael Souza Gouvêa
PT
2.0 / 5Fair
"appréciation négative !"
Nous sommes très décue quant à l'accueil réservé aux clients !Pas un sourire !!!exemple parmi d'autres : Lorsque nous avons demandé des explications quant à l'aménagement de la chambre on nous a répondu de façon très désagréable et hautaine (haussement du ton de la part du personnel) !
Genuine Venere guest review
4 night family trip Oct 6, 2015
Marie
FR
4.0 / 5Excellent
"Greit nok."
Hotellet lå noe utenfor sentrum men bussen går rett utenfor, så ikke noe problem. Trist utvendig men spenstig design innvendig!
Genuine Hotels.com guest review
2 night romance trip Oct 7, 2015
Anders
NO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews