Fairfield Inn & Suites by Marriott Asheville South/Biltmore - Asheville

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall enjoyed this hotel and staff was friendly

Genuine Hotels.com guest review

The room was clean and quiet. Just what we needed after a day on the road!

Genuine Hotels.com guest review

I stay in a lot of Marriott hotels and this one was disappointing. The breakfast was mediocre and they were always out of food. Gym was OK and room was OK.

Genuine Hotels.com guest review

Very nice place and staff was great. Some upgrades are under way now.

Genuine Hotels.com guest review

Good location off of I-26. Pretty decor. Had king size bed on 5th floor. However downsides were.... ice machines on floors 5 & 6 not hooked up because their rooms were being re-tiled. Desk clerk did not make us aware of it. When asked, she was not aware of it, then she remembered. Bed was hard & lumpy. Fridge was not turned on for us. After we turned […] on, it made loud noises ALL night long and did not get cold. Not a restful night. Shower faucet handle came detached. Set screw needed to be tightened. Notified desk clerk of issues when departed. Hot tub and pool O.K. Warm enough. Several decent restaurants conveniently located nearby. Read more

Genuine Hotels.com guest review

The hotel was very nice, clean, and conveniently close to the interstate. The staff was exceptionally friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wonderful hot tub! Comfortable, quiet & clean room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was nice and pretty clean. Queen size beds were too small for queen size. Breakfast was nice but absolutely the same every day. The location is nice, close to restaurants. It took a time for hot water to arrive, but eventually it did.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is close to several good restaurants, shopping, and main roads. Our room needed updates on the bed which was too soft and the pillows which were soft and small. The lighting in the room was dim, the AC was noisy and the TV did not work. The front desk afternoon staff was very friendly and helpful. Just change a few things and this hotel will […] be nice! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the the hotel was quite nice. My only issue was with the refrigerator. It wasn't working, so we called the desk. They very promptly responded and brought a new one. We put in our items that needed refrigeration and went on our way. However, later when we went to get our items, this refrigerator also did not work, thus we lost all our food. They […] should have checked it before installing it. Read more

Genuine Expedia guest review

Clean and pleasant hotel. The staff is friendly and helpful. The breakfast is very good. Breakfast items were replaced when supplies ran low. I will stay here again and recommend it to my friends.

Genuine Expedia guest review

Great Hotel with Great Staff...very helpful with restaurants and local things to do. Thanks for a such a good stay... We will be back!

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was traveling for business, but took my family (wife + three kids) along for the trip as they did some sight seeing while I attended meetings. We checked in around 8:00 or so and the staff was very courteous. Our room was on the 5th floor and as soon as we stepped off the elevator, we noticed a strong odor of wet paint. Upon entering the room, the […] stench of wet paint was compounded by the smell of construction adhesive and I could see clamps still on the new bathroom vanity. It was obvious the hotel was going through a major renovation, and the front desk called our room to ask if it was okay, within a minute of us walking in the door. They knew there was a problem and were able to relocate us to the second floor - and met us at the room with a new key. I can't figure out why they put us in the first room to begin with if they are calling to see if there was a problem. The second floor room was very dated with a pastel pink sink vanity and two toned (silver/gold) fixtures in the bathroom. I don't care about the aesthetics, but at this price point I would have expected better, and I imagine the hotel will be much nicer in a few weeks when construction is completed. The room was clean as was the lobby, pool, etc. which is my primary concern. The beds were double and not queen. Again, not a major deal breaker, but the larger mattresses would have been nicer, especially since we had the kiddos with us. Again, the hotel was okay, clean and the staff was excellent. Once the renovations are completed, it will likely be very nice. The night before, I stayed about an hour away at a Hampton Inn, it cost 50% of this rate and had bigger rooms, bigger beds, a much larger breakfast buffet, etc. I would stay here in the future, but for the price I paid, I would want a better rate. In the future, I will look for a better deal if I book here, but realistically would likely try a different hotel in the same price point. Read more

Genuine Hotels.com guest review

Staff was extremely friendly and accomodating for my business trip! I would recommend staying here to anyone who is visiting the Asheville area!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Just a one night stay but was very pleasant. Front desk clerk was very nice and we used pool and hot tub which was clean and pleasant. Pool not heated but not overly cold. Noon check-out was good for us as we attended a wedding at one pm. Breakfast was good and plenty of room to sit even though hotel was crowded. Maid did check twice to see if we were […] gone but that was not overly bothersome. Would stay again if in Ashville. Read more

Genuine Hotels.com guest review

Both outside trash cans were completely full and trash was piled a couple of feet on top of each. A terrible first impression! This was not even removed by the next day and smelled terrible. There was a previous guest's used soap and towel in the shower. Most of the fitness equipment in the fitness center was broken. There was water but no cups.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Normal 3-star hotel, nothing really special. Service was ok, a few times I got the impression I was bothering the guy on his laptop at the front desk. We did get double-billed however after checkout, once from hotels.com, and another from the hotel. I called and it was corrected but took two calls to do so.

Genuine Hotels.com guest review

The hotel had everything that I look for in a hotel. It had a microwave, refridgerator and a fitness facility. It was clean and had a very nice fitness facility. A great value for the money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel was further outside the city than expected and the GPS direction could not find the hotel ,So we drove around the area for awhile before we found the hotel. Having a heated indoor pool was the main reason why we chose this hotel The breakfast was amazing with several choices and local fare( biscuits and gravy)

Genuine Expedia guest review

We have stayed at this hotel many times and have never been disappointed. It is across the road from Biltmore Square Mall and a few restaurants. Toys R Us is right down the road as well. Rooms are very clean and breakfast better than most. When we go back to Asheville we will be staying here again.

Genuine Hotels.com guest review

This hotel provides easy access to all Asheville area freeways as well as the Blue Ridge Parkway. It's not right downtown in Asheville, but close to the I-40, I-26 Interchange, about a 5-10 minute drive to central Asheville. Plenty of services nearby, and the motel provides a continental breakfast each morning....typical coffee/tea, rolls/pastry type […] food, if you want it. It's a fine place to stay if you are budget watching and not in need of the luxury that more expensive places will offer. Read more

Genuine Hotels.com guest review

Convenient to airport and some shopping. Quick car trip to center city. Friendly hotel staff.

Genuine Expedia guest review