Great staycation. When the front desk found out it was a special night, they upgraded the room to a River valley view on a higher floor. Asked to have wine glasses in the room and they were provide.Genuine Hotels.com guest review
"not very happy"
First of all, I did stayed at the hotel for 3 nights, and this is my first time to stay at Chateau Lacombe hotel, I have attended many functions before, and I thought this hotel was really nice, the first night it was Friday night I can hardly sleep because of the noise I can hear all night long, up above of my hotel room, it so noisy that I didn't […] get enough sleep at all and I am a light sleeper the next day I have an all day seminar from 8 till 10:00 pm so I was so tired at my seminar and I felt so exhausted, so for the future reference, if I stay at your hotel, please put me in a really really quiet floor and room, and secondly the room they put me that 910 the sink and the tap needs to be replaced that is not working good, to make the long story short the hotel needs some renovation an uplifting most especially for the convenient and comport of the hotel guest, other than that everything is good the reception people except when they put me in an ugly room, but other than that everything is good, but for the future reference please don't put me close to the elevator not good for me, please put me in a very quiet room. Thank you so very much for letting me express how I feel for my stay in your hotel. Read moreGenuine Hotels.com guest review
"Comfortable and Friendly hotel"
The service was very friendly and helpful. The room was very clean with a nice view of the city. The bed was comfortable. Location is great for getting around and parking is easy.Genuine Hotels.com guest review
Concierge room- if you get one DO NOT take 2014- noise from lounge filters straight into this room. Room keys didn't work multiple times.... Staff was staff...nothing great for the price.Genuine Hotels.com guest review
"No bathtub and windows need cleaning."
We stayed in one of their upgraded higher end units and were disappointed that there was no bathtub, only a shower. The windows were not very clean.Genuine Hotels.com guest review
very poor concierge servicesGenuine Hotels.com guest review
"A good place to stay"
A little delay in deposit return but the hotel service is OK.Genuine Hotels.com guest review
It was nice, location is right downtown. Parking is $15,don't pay at the meter in the parking garage;it only gives you until 6 am. They discounted it from what they charge, without showing them our receipt (which was on our dash...). Bed was kind of hard. Nice view of downtown or the river. Service in the lobby restaurant wasn't overly good, but not […] terrible. I'd recommend if you need to be in the city centre. Otherwise it isn't worth the extra parking cost. Read moreGenuine Hotels.com guest review
I was pleasantly pleased with the service and accommodations. Food was very good and beds were comfortable.Genuine Hotels.com guest review
Great hotel with excellent staff! Hotel is a bit outdated with low lighting and inefficient insulation but still comfortable with great TV channel selections.Genuine Hotels.com guest review
I did not go there on a vacation, I went because my son was medivacked from NWT. to University hospital. I am from Vancouver. The hotel staff were excellent. The place was clean and when we did eat there ...was very good.Genuine Expedia guest review
"Best Place I've stayed in Edmonton"
Great location on edge of the city center. Nice room with a good view of city.Genuine Hotels.com guest review
"Great stay at nice hotel"
We had a lovely stay at this fine hotel. It is very clean, well priced and convenient to City Centre. We were in from the US and would recommend staying here. Only issue was at the front desk they posted a currency exchange rate of $0.90 to the US dollar but attempted to not honor it.Genuine Hotels.com guest review
good location, reasonable accommodation.Genuine Hotels.com guest review
Room was good, enjoyed Bellamy's lounge. We go for the revolving restaurant, and it was fabulous as usual.Genuine Hotels.com guest review
"the chateau is not a castle. but a round tower"
I was here for a conference hosted at Shaw Conference Center, just a short walk away. Located just on the edge of the downtown and three blocks away from the developing arts district, this 1960s hotel is currently under a renovation. Good value for the room rate. Service people very friendly and helpful.Genuine Hotels.com guest review
"The Chateau is not a castle, but is a nice hotel"
This 1960s round hotel is under renovation and should be quite nicely redone. The staff was very helpful and friendly. My room on the 18th floor had a great view of the river valley and wide open landscape. Came with a frig and coffee maker, but no microwave. Good location, close to the arts district and Shaw Conference Center.Genuine Hotels.com guest review
room was not clean, stains on the carpet, bathroom was not clean, tub was white originally but yellow stained. the carpet was new maybe 10 yrs. ago but very run down since it has gone private. I have stayed off and on for the last 20 yrs. have not seen it this bad of shape ever. the staff lied when I said I wanted to pay for only one night and charged […] me for 2..I could have payed for parking at the machine downstairs for 4 dollars a night instead of having the hotel charge 15. definitely think twice before I stay again. Read moreGenuine Hotels.com guest review
The hotel staff was very accommodating and friendly. The rooms were good and the revolving restaurant 'la ronde' was a very pleasant experience with a beautiful view of the city.Genuine Hotels.com guest review
"Good choice for price in the downtown"
I arrived from a late flight (1:30 am) on business and was given a very quiet room on the 10th floor. Staff were very nice, and the room was without any problems (clean, well appointed, nice view, and easy access to elevator). The parking lot is adjacent (and only $15.00), but it is dark and not secure (it might well make some people feel unsafe while […] walking through it at night - do ask the concierge for an escort or valet park it ($20.00) instead). Free Wi Fi was nice (and fast). I did not stay long enough to try to restaurants or the exercise facilities. Read moreGenuine Expedia guest review
The TV did not work. It was not a big deal as we were not int he room that much, but it did leave a bad taste.Genuine Expedia guest review
"clean and great stafff"
Only complaint was the noise from work going on in the hotel. Had a river side room that had a great view.Genuine Hotels.com guest review
All details in regards to my stay were taken care of; room was cleaned when requested, hotel staff pleasant and helpful. I definitely would stay in this hotel again.Genuine Hotels.com guest review
Thank you guys hope to see you in futureGenuine Hotels.com guest review
It was alright. Room service to clean never came in super early to wake me up. Look at other reviews. I only stayed for 3 nights and it's not too bad.Genuine Hotels.com guest review
"Not bad, not great"
We were given a room on the 15th floor, literally right across from the elevators. Aside from hearing foot traffic all night. The stay was decent.Genuine Expedia guest review
Worst hotel and service I've ever had! Save your self the money!!!Genuine Hotels.com guest review
"Very good older hotel"
The staff were very polite and helpful. The hotel is centrally located. The king sized bed was very comfortable. Bresakfast buffet was quite good and had a large selection.Genuine Expedia guest review
Hotel was very good but getting into the parking was difficult to access. Also cost $15 per day.Genuine Hotels.com guest review
It was a nice hotel conveniently located. I especially like the fact that it was a "round" hotel, so none of the rooms were too far away from the elevator and getting to and from parking was not a hassle.Genuine Hotels.com guest review
"Great Downtown location"
This hotel was a very nice place to stay, located well for the downtown area (I was able to walk to my downtown destinations) has a lovely view of the river and is situated near places to eat, etc. Bed was good and internet connection was good for my work and various streaming sites, etc.Genuine Hotels.com guest review
"High Quality For Reasonable Price"
$20 for breakfast was way too expensive but from what I hear, hotel is under new management and they're doing a great job! For nightly price, its a great hotel with a luxurious and customer focused feel to it.Genuine Hotels.com guest review
"Nicely appointed rooms, great location."
The hotel staff was very accommodating, the room was comfortable, clean, and well appointed, and the locating was a short walk away from the Shaw Convention Center. One thing of note, I put the hotel name into my iPhone and was directed to an apartment building a number of blocks away - double check the address.Genuine Hotels.com guest review
Response by Chateau Lacombe Hotel We are pleased that you enjoyed the location of the hotel. In May 2013 our hotel converted from a long time Crowne Plaza hotel to the Chateau Lacombe Hotel. Thank you for sharing the address information. We look forward to resolving soon. Yours in hospitality,
Pillows are dirty sheets has hair on it...they forget to put bath mat for our room...the housekeeper is friendly she was mad when we let her change the dirt pillow cases abd sheets...Genuine Hotels.com guest review
"Decent except for the detailing"
My only problem was that the room was not properly cleaned. There was an empty condom wrapper underneath the bed and the shower had hair in it. It was very quiet and well kept other than that. The staff was incredibly friendly and accommodating and I loved them.Genuine Expedia guest review
the hotel charged for Parking! we paid to stay at the hotel, they had way more than enough parking space available, the bathroom had signs of water damage in ceiling, the 2 chairs were Old! the windows were sealed recently the sealant had run down the outside of the windows, there were No queen size beds, I would not recommend this hotel to any of my […] family and friends, communication with the front desk clerks regarding cutting my stay short, had to be done 3 times with 3 different clerks, a very small room for a family of 4, not enough towels for 4, the valet parking guys were the only ones who would acknowledge us, Read moreGenuine Hotels.com guest review
"Good location and room"
This hotel is opulent, comfortable and well maintained. I think the only complaints would be: 1. If you have a Market Street view room, expect it to be loud 24/7 and 2. For the rate, wifi should be included, not $20/day.Genuine Hotels.com guest review
"Not bad at all"
Comfy and clean, so good stay overall. The only thing is the location, it is very confusing in the downtown area where there is not much room.Genuine Hotels.com guest review
"A beautiful experience"
I have no idea why it took me so long to leave a review about this hotel when I have stay there over 12 times, When ever I travel to Edmonton I don't want to stay anywhere else then the Château LaComb hotel, the staff are always very warm, Friendly, welcomin, And always hopeful. The location is wonderful Right in the middle of downtown. rooms are so […] please comfortable, Read moreGenuine Hotels.com guest review
Perfect location for our stay, room was clean, staff was friendly n helpful.Genuine Hotels.com guest review
"Great hotel in downtown"
Enjoyed the hotel. Easy walk or taxi to everywhere. I felt safe walking about at night. They were remodeling a couple of areas which should make it even better.Genuine Hotels.com guest review
"Convenient access to Calgary zoo"
Overall the hotel was luxuriant compared to places we're used to staying on our travels in the states. With a family we travel on a budget but avoid dives any where we can. This place was refreshingly nice and comfortable, although a bit of anxiety was averted with my attempt to reschedule our stay for another night, but the hotel staff and website […] were accomodating. Would recommend this to any one traveling with a family with convenient access to downtown Calgary sights. Read moreGenuine Hotels.com guest review
"Great view from our room"
Although the view was lovely and the room was clean, this is a 3.5 star and not 4 hotel. The bathroom is in need of renovating, halls are worn, very little for extras. It was good enough but over rated. The staff were very friendly. The charge of $15 for parking in an unheated garage in the middle of winter in Edmonton? Money grab.Genuine Expedia guest review
"Overall, a good hotel."
Just checked out after a 2 day stay. I liked this hotel. It is a unique building. It has a great location and great staff, it is just a little dated. With a little a facelift to the rooms, this hotel could be a truly special place!Genuine Expedia guest review
"Very convenient location"
Nice, prompt service with a smile!Genuine Hotels.com guest review
Overall was Good, the only complaint was the check-in, I think the receptionist was having a bad morning, she first stated that she could not find my reservation then asked me when I booked it, I replied not sure (while I was thinking) she state in firm voice “was is this week, 2 weeks ago or a month ago, When was it?” I wasn’t impressed anyway she […] found the reservation once she looked at the confirmation email I gave her from the start. Other than that the room was nice, bed was comfy, excellent location and the other staff we encountered were great. Read moreGenuine Hotels.com guest review
on a business trip to Edmonton for 3 days.on a business trip to Edmonton for 3 days.on a business trip to Edmonton for 3 days.Genuine Expedia guest review
Very Short, looked like someone had laid on the bed before i got there.Genuine Hotels.com guest review
"Little bit disappointed"
front desk staff was asesome very kind and helful good location But the room was not enough clean, coundt use coffee maker it seems never clearned since open the box Dirty window and too much dirt Also housekeeper opened my door without nock when my friend had just towel. Was so scared. They said that confused with the other room. But its very sireusly […] mistake. We was so tired and just wanted sleep so passed it. But if I was just had towel I might never pass it I might call manager. Read moreGenuine Expedia guest review
"I was in Edmonton for a Class Reunion"
Enjoyed my stay totally - would stay at the Chateau again if I return to Edmonton.Genuine Expedia guest review
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