"Not what I hoped"
Reserved room was not available, downgraded with no change in price, perks, et cetera. I didn't want that alone to flavor my review, and the hotel itself is quite nice. It's off the highway and close to the city, but you better drive or take a taxi because there is nothing one can walk to. I was told we'd have a large tub, but was disappointed. In general, […] I'd rate this place at least half a star higher, but it fell short this time. Read moreGenuine Hotels.com guest review
"Don't do it!"
Non smoking room that smelled like cigeratte smoke. Second room had tiny bugs on crawling around AC unit. Booked 3rd party with no cancel policy thus paid for room and did not even stay night. Hotel would not refund either as booked on Hotels.com. Horrible experience, afraid to eat cookie after seeing bugs in room. Saving grace was one nice gal at […] front desk. She was a clerk thus little she could do but be apologetic. Read moreGenuine Hotels.com guest review
"Not bad at all"
Stay there for 5 days. Location was convenient but i needed to figure out how to get in and out as it is right off the multi-road intersection. They have a shuttle service to/from NYC for $20 round trip, a good deal as GW bridge toll is $15 and they drive you anywhere within Fort Lee for free. The hotel staffs are not warm and fuzzy but they do their […] jobs, Read moreGenuine Hotels.com guest review
Very unhappy with the cleanliness of the room. Dust covered the furniture and when we pulled back the covers on the bed we found a bed bug!Genuine Hotels.com guest review
amazing Stay. Especially loved the Bellhop/ Concierge Service, restaurant and bar onsite. Made my trip very comfortable. 4 Plus Stars here.Genuine Hotels.com guest review
"Poor maintenance; no control of noisy guests."
Twice called security about noise next door and the drunk who knocked on my door at 1:00 a.m. for a cigarette, two lamps didn't work, staff was not helpful,lots of noise in the hall-mostly partying. Little sleep and more expensive than it should have been. I wouldn't stay there again and might not try Hilton again.Genuine Hotels.com guest review
"Served its Purpose Well"
Had some family Business in New York and needed a hotel close by but not in the midst of the rush that is synonymous with NYC. This hotel provides the calm and close proximity without the draw back of a two small room or expensive stay. They cafè served good food and the amenities were nice. I enjoyed my stay and had a great nights sleep.Genuine Hotels.com guest review
Great experience. We loved it. It was a great option for visiting NYC. The shuttle drops you right to the bus that takes you across the GW bridge. Great experience.Genuine Expedia guest review
"Priced right and close to GW bridge."
Family outing for NYC required three rooms for two nights. Staff was very friendly, accommodating and helpful during stay. Rooms were pretty average but clean. No fridge or microwave though. Kids enjoyed pool which was clean and neat. Breakfast buffet was good enough but expensive. About the location: getting on the GW bridge to go over to Manhattan […] is very easy and quick. The return trip is tricky but once you learn it it's very easy and quick also. It all hinges on one or two key turns which any of the hotel shuttle drivers can explain. Read moreGenuine Hotels.com guest review
excellent overall - great bargain for locationGenuine Hotels.com guest review
"Great stay for Thanksgiving."
Satisfied. Nice hotel. GPS on our phones came in handy as there is only one way to get there....If you miss your exit to the road (like we did) then it can be a long detour. Still, it's a great location to go into NYC. Beds are comfortable and staff was helpful. We got back too late for the Thanksgiving meal, but enjoyed the lounge/bar area for dinner. […] They have a pool (a bit chilly) and hot tub and apologized for the temporary fitness room closure...we were too busy for that anyway. Would stay there again. Read moreGenuine Hotels.com guest review
"Avoidning Manhattan hotel costs"
Needed to be near Manhattan and it fit the bill; timely and great shuttle service to the island; avoid in-hotel restaurant otherwise great place.Genuine Hotels.com guest review
"Three day Thanksgiving Weekend"
3 rooms 6 adults for family Thanksgiving visit. Honored request for rooms to be adjoining. Central to family in Bergen County and Manhatten. Free parking, as compared to NYC. 5 Minutes to cross GW to East Side or West Side. In sum, no frills, convenient, good price, clean, good bedding and staff, efficient.Genuine Hotels.com guest review
"good place .. great location .. no smoking"
I enjoyed the place to the fullest. I noticed that there were a lot of smokers there at to which I am. No even a smoking room available. So u had to hide in a small unprotected area to smoke with no protection from mother nature . Although swim hours are nice and gym hours as well. Staff was truly wonderful s nd greatGenuine Hotels.com guest review
"Easy access to Manhattan"
Delightful. Excellent. Great value.Genuine Hotels.com guest review
We have mixed reviews about the hotel. First, the downsides. The rooms are ok, the beds and pillows are too soft, the internet is slow and spotty, there wasn't a fridge or microwave, and none of the ice makers in the hotel worked. None. Not on any floor. When we called down to report the ice maker not working on our floor, we were told to check another […] floor, which we did, and ran into other guests who were in the same situation. Between us, we checked all the floors and there was no ice to be found. The night person at the front desk basically told us to deal with it, it would be several days until the ice makers were repaired. I would have expected them to at least offer to bring us ice from the restaurant, but they didn't. On the other hand, the staff in the mornings were completely the opposite. They bent over backwards to be accommodating and help us with whatever we needed. The gift shop was closed (the shop is owned by someone outside the hotel and it was never open at any time during our 5 day stay), and they found someone who had a key and opened it for us so we could buy a nail clipper. A nail clipper. Something that small and they went above and beyond to help us. Also, when the morning staff heard about the ice makers, they sent up a complimentary fridge and microwave. Would I stay there again? Probably not, because the location is so difficult, but (most of) the staff did everything they could to make our stay as pleasant as possible. Read moreGenuine Hotels.com guest review
"Our Favorite Hotel in New Jersey"
Great Beds and room. I never sleep as well, even at Home! Staff did a great job cleaning our room and leaving clean towels and extra soap and shampoo. Treated very well by the entire staff.Genuine Hotels.com guest review
"Thanksgiving @ NY"
Very nice stay. Employees very friendly and courteous. Rooms and facilities really clean. Will return!Genuine Hotels.com guest review
"Family visit near GW Bridge in NYC"
Very nice hotel. Clean room, comfortable bed, check-in personnel were friendly and gave us cookies!Genuine Expedia guest review
It was a pleasant hotel for our needs. We also enjoyed the indoor pool, it was really nice in spite of the cold weather outside.Genuine Expedia guest review
"Great for weekend stay"
Very clean. Good parking. Friendly staff. Good cookiesGenuine Hotels.com guest review
"Disappointed with shuttle availability"
Chose this location for shuttle service but then was unable to use shuttle service because it was full so I was disappointed.Genuine Hotels.com guest review
"Doubletree in New York"
Hotel was located near the George Washington Bridge/Fort Lee. The location from Manhattan was adequate with a 15-20 minute w/o traffic. You are immediately close to the highway when you enter and exit the hotel compound. The room is comfortable but could use a little upgrade to the style. Overall, my stay here was good and I would definitely come […] back again. Read moreGenuine Hotels.com guest review
"Poor communication skills"
The accommodations were nice. No complaints about the room itself. The staff on the other hand was sub par. Room service was horrendous. Front desk lacking in communication skills. I called for room service assistance twice with questions and was hung up on both times. My daughter was spoken to in a very poor manner as well. This hotel needs a lot of […] help in communication skills. Read moreGenuine Hotels.com guest review
Room located riight above noisy exhaust fans. noticed too late after turning off tv wife already sleeping no chance of her wanting to change room. would have appreciated notice of location or monitoring fan noise by hotel staff. next time would inquire more with regard to room location.Genuine Expedia guest review
"Nice/ hideaway on the highway"
Nice area Nice Nice Nice Where is the refrigerator Where is the MicrowaveGenuine Expedia guest review
Hotel was okay overall. However, the bathroom stunk like dirty rag/mop. It was nauseating after a while. I don't want to stay at this hotel again with this condition.Genuine Hotels.com guest review
It was a very pleasant hotel for our needs. It has a large lobby which allowed everyone to congregate for conversations and a nice bar where we could enjoy a meal and some drinks. Nice large HD TV's too.Genuine Expedia guest review
Great location to stay if you plan on going to Manhattan, about 15-20 mins driving. Hotel staff was very pleasant and made me feel at home.Genuine Expedia guest review
This hotel was...just ok. Extremely hard to find, we attempted to enter the hotel's address into my boyfriends' gps but it would not take. We called the hotel, the attendant proceeded to inform us that this is a typical problem. He then gave us an address that would direct us to a street that was close to the hotel. We were a bit confused but the attendant […] mentioned he was helping another guest and had to get off the phone. We sorta found this place by luck and keeping our eyes open. Overall, the hotel was fine; staff was friendly and helpful (in person atleast), room was comfortable-bed, pillows, heat and AC were great, but the hotel was outdated and in need of a little TLC. Did not take advatage of the amenities. Read moreGenuine Expedia guest review
"Fee charge of microwave and refrigerator?"
My stay was pleasant like always but for the first time, I wasn't satisfied with the request I had inquired for my stay which was to include a refrigerator and a microwave. The customer service representative from front desk had told us there was a $35 fee if we wanted that type of service unless we were Gold Members than we had to pay that fee. My […] wife is a Platinum member and not even because of that it was given to us. I really was disappointed as priorly at our other stays we have made this type of request and it was never a problem having it included to our room nor we've ever been charged a fee for it. Otherwise everything else was excellent. Thank you for taking this moment and read our review. Read moreGenuine Hotels.com guest review
"A decent hotel for Fort Lee"
It is a very decent business hotel; food is OK for a place with no easy to reach restaurants around. Rooms are relatively large and well-appointed, work area quite good, beds are comfortable, but small problems pop up with regularityGenuine Expedia guest review
Slightly disappointed it wasnt closer to shopping malls.Genuine Hotels.com guest review
"Great night stay!"
We needed this hotel to stay for just one night for a wedding in the Bronx, NY. At half the price of a NYC hotel it was well worth it! The bed was comfortable and the room was clean. Parking was great and easily accessible to NYC. I would recommend this hotel to a friend.Genuine Hotels.com guest review
Well I ordered room service that never came. Fire alarm rings at 3 am in the morning.Genuine Hotels.com guest review
I want to give the hotel a great review but unfortunately I can only say it was mediocre. The breakfast buffet was terrible the food seemed it was cooked the night before. Room service was acceptable.Genuine Hotels.com guest review
"Nice hotel, in sight of Manhattan and the Hudson"
just passing thru NYC heading south, wanted to get over the GWB before the morning trafficGenuine Hotels.com guest review
"Average hotel experience"
The room was okay. It wasn't as clean as I'd hoped for the price we paid, there was some mold or water damage on the ceiling in our room. The bathroom could have been cleaner and there weren't enough towels. There's no fridge or microwave in the room, which wasn't that ideal. The bed was okay, but I would have felt more comfortable with cleaner sheets. […] I found hairs that weren't mine. I wish I had time to use the pool though. One thing I wasn't a fan of was that the room adjacent to ours seemed to be connected and you could hear everything next door! We were on the 6th floor. Read moreGenuine Expedia guest review
Nice stay, comfortable.Genuine Hotels.com guest review
Nice, clean place to stay. Close to NYC and the hotel provides free shuttle.Genuine Hotels.com guest review
"Very nice hotel, close to city"
Very happy with my families last minute stay at this hotel. The cookies you're greeted with were delicious, the room was nice and comfortable, pool and hot tub were very nice. Woman who checked us in was beyond nice. Definitely will not look for another hotel when I am in the area, very happy with the stay!Genuine Expedia guest review
"The hotel need more maintance"
The aircondition was very loud and old and the water in the tub when you done shower the water is above your ankel is runnig down very slowGenuine Hotels.com guest review
"Good hotel, great price, close to NYC"
We were looking for a reasonably priced hotel either in or near NYC and we stumbled upon this one. Having had experience with the chain before it seemed like a safe bet, and it was. The rooms aren't exactly the sort of thing one writes home about, but they were in good condition and kept clean. Everything worked fine, the bed was very comfortable, and […] the water pressure was great. The entire hotel staff was very pleasant and treated you like friends. There are 2 restaurants on site, both of which serve decent (if not somewhat overpriced) food. The staff at the primary restaurant were okay, but not great, while the staff at the Japanese restaurant were wonderful. As far as the Japanese food goes I had the sushi and it was very good, but it was really the service that sold me on the place, and you really should check it out if you stay here. The location by the highway makes it really easy to get to the city, but means there isn't really anything to do right near the hotel itself. Luckily there is also a pool and hot tub, both of which were very clean and comfortable. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Nice place a third the price of staying in NYC. We were down for a show at MSG, worked out great.Genuine Hotels.com guest review
It's perfect the surrounding area an everythingGenuine Hotels.com guest review
"will be back"
I enjoy my time there. .will book more with u inthe futureGenuine Hotels.com guest review
It was very enjoyableGenuine Hotels.com guest review
"One Night STay"
Had to be in NJ very early for a meeting. Hotel was nice, room was very clean and very nicely done. Nice Sushi restaurant along with an Italian restaurant in Lobby.Genuine Expedia guest review
Conveniently located close to NYC. Clean, comfortable and good value for the money. Caffe Milano restaurant not bad either. Great gym and pool on premises. Reviews I saw spoke about how it was difficult to get to because you have to loop around highway 4. It's actually not that bad at all. Just use your iPhone GPS. Will definitely stay there again.Genuine Hotels.com guest review
"An excellent choice"
We stayed there to go to a Yankee game and it was easy to get a cab to get over there. It was very convenient and reasonably priced. The staff was helpful and friendly. This was my second time here and I would definitely stay there again.Genuine Hotels.com guest review
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