"Seems Like a Good Deal at First"
Upon reviewing the photos and reviews for the location, I was a little hesitant to book, but I thought most of my concerns were cosmetic. Plus I was on a budget, and looking at a long term stay, so I need to make the most of my dollar. The photos seemed clean, a little outdated, and the staff where exceptionally nice upon calling with a few questions. […] When we arrived, the outside of the hotel was more rundown than origionally pictured, and there was construction going on, although it didn't appear to be on any of the exterior issues. When entering the lobby our concerns grew as there was a distinct smell from the bar and restaurant area, and the lobby was dingy at best. We entered our rooms to stained wallpaper, sheets with blood on them, and strange damp spots in our carpet. We stayed one night as it was late, but immediately left the next day. The other clientele were a concern as well as one of my co-workers was approached by a drunk man in the hallway and feared for her safety. I would absolutely not recommend anyone to stay. Read moreGenuine Hotels.com guest review
"Dont waste your money"
This hotel was one of the worst we have ever stayed in. The sheets were so old and worn out, that they were popping off of the mattress. We tried to correct that and when we took off a corner, we saw the worst looking, stained, mattress. It actually had black rimmed old stains on them, so gross. It had to be from 1960 as it was about 6 inches high and […] totally worn out. Both of the double beds in the room were the same. The bedding was from 1970's, the hallway smelled of smoke so bad. Yet the doors all had no smoking signs on them. The room was clean, or at least appeared clean. But when we saw the condition of the beds, we were mad that we actually slept on them already. I was so disappointed. we could have stayed any where and yet chose this hotel Read moreGenuine Hotels.com guest review
"The Worst Hotel Ever!"
Howard Johnson, Grand Rapids: Smelled like fish in unairconditioned hallways. Pee in the elevator: really, someone peed in the elevator. Absolutely bare minimum of security, scary and I don't scare easy. Room was dirty and dusty. Dust covered every surface so it looked like mold was growing EVERYWHERE! Staff was friendly.Genuine Expedia guest review
"inexpensive and a short drive to downtown"
Art Prize was going on so no rooms available Downtown, so I checked in here on a truck route. Spacious room, comfortable, and helpful staff. Easy 3 miles to the heart of Art Prize. I'd use it again.Genuine Hotels.com guest review
The room we stayed in was unkempt. We had to ask for clean pillows at the front desk because the ones in our room were yellowed and stained. The bed, which was a part of our king size 'suite,' was an old spring mattress that creaked and was not extremely comfortable. The staff didn't seem to know much about the area or the events going on. Overall it […] was not a horrific experience, but it was by no means pleasant. I would not recommend this to anyone. Read moreGenuine Expedia guest review
When we arrived the place looked as though it was in the ghetto of grand rapids?, the police where there and the cars in the parking lot were not in the best of shape the.... we did not feel safe in this area so we did not stay at the Howard Johnson in Grand Rapids, we went to Holland ,MI and stayed at the Country Inn that we found, I am going to give […] Hotel.com one more chance. I hope that the Hampton Inn , located in Holland MI is better.? Read moreGenuine Hotels.com guest review
Hotel is dirty. Dust, dirt & grime in crevices. Bathrooms & hotel room were wiped down but obviously not deep cleaned in a long time. Beds & pillows were uncomfortable.Genuine Expedia guest review
This hotel gives Howard Johnson hotels a bad name. This is far from a nice or even decent hotel. It's inexpensive for a reason!! Filthy, from the time you walk in the doors, the carpet is stained and has dirt you can see. The elevators are worse. The room is just as nasty. Very old. Do not recommend going there by yourself. Very sketchy characters hang […] around in the parking lot. Read moreGenuine Expedia guest review
The hotel has some good amenities, but our room was dirty and didn't smell good at all.Genuine Expedia guest review
"Only one pool unless staying on the first floor"
Info said it had an indoor pool and an outdoor pool but it does not tell you that the outdoor pool is for first floor guests only. 5th floor pool was VERY Cold. Beds were not comfortable at all. Everything else was nice but not what I would have expected at a Howard Johnson hotel.Genuine Hotels.com guest review
"Old and not maintained"
This hotel is not maintained. Pretty apparent the owner is aging and not putting any money into this facility. Would not be surprised to see it closed very soon. My room was entered by various people throughout the night because the front desk kept giving out room keys to other people. This was very disturbing for my teenage son. Hotel bar very entertaining […] but the customers are from many walks of life. Not a hotel for children. Rooms can be rented by the hour. ( Hint, hint). Very Very old. Read moreGenuine Hotels.com guest review
Not good at all. Room smelled like smoke and beer. The next door guest were fighting for at least an hour, punching walls, yelling obscenities it took about an hour until anything was done to settle this situation. I will NEVER go back this this hotel. I have stayed at the HoJo in California, and I have no complains.Genuine Expedia guest review
Motel was dirty, and in need of updating. It had a "dirty" smell when you walked in. Would never stay there again!!!Genuine Hotels.com guest review
"It needs an overhaul."
There were some drunk, rowdy people in one room that could be heard throughout the hall. The owners haven't put much money into the hotel in the four years we have been coming there, so there is deferred maintenance and it's starting to look grody. It's not in the best part of town. It was cheaper than downtown, though, and only 3 miles south. We won't […] go back. Read moreGenuine Expedia guest review
Worst hotel room ever! Smelled like a sewer. Shower had water under the lining of the tub so that you had to balance yourself on the floating while taking a shower. We needed a room and there was nothing else available, but I would have rather have slept in the car.Genuine Hotels.com guest review
"Old and smelly"
Old.... A/C is old window unit that didn't work well. Shower and bathroom was dirty.... Hotel smelled.. Pricey for what you get....Genuine Expedia guest review
"never stay here again"
upon arrival we realize this was a bad idea. Women dressed like hookers going to and from the hotel bar. This hotel is in a bad neighborhood where shootings happen. We were scared but it was the only place around with a room. In the room..the blanket had white sticky dried stuff and hair in the shower. Only reason i gave 'service' a two is cause the […] manager brought us up a new blanket right away and he was nice. This was a Saturday night and drunk people in the halls loud all night. Id sleep in my car before i e er stay at a.other Howard Johnson. Read moreGenuine Hotels.com guest review
This hotel was extremely dirty and very noisy!!! The walls are paper thin...we could hear every noise from the hallway and the room next door. We only stayed at this hotel because all other hotels in the area were booked. I would never stay here again.Genuine Hotels.com guest review
"A little rough, but it did the job"
Rough neighborhood, room okay, pretty run down infrastructure. Time to invest in or sell.Genuine Hotels.com guest review
I did not like it at all, the hotel room was not very clean, there were drunk people in the hall or next door, my boyfriend had to go and ask them to be lower their voices.Genuine Hotels.com guest review
"Trip for Graduation"
Extremely happy with my experience at this hotel. The staff went out of their way to help us, including charging my phone when it died on me and printing directions for us to get to our destination. Would recommend this hotel due to the great staff and service you receive.Genuine Expedia guest review
Extra blankets on the room would be better. Otherwise, I was happy. Quiet, clean, polite staff; all good features.Genuine Expedia guest review
My rooms ceiling had water damage along the entire wall against the bathroom. The room was clean but the hallways seemed dirty. Their was no changing room for the rec area. Hot tub was so hot that no one could get into it. Pool was heated. The fire detectors battery was bad and was chirping, but when I called reguarding it someone was sent to my room […] quickly and all the staff was professional and nice. Read moreGenuine Expedia guest review
"Howard Johnson Grand Rapids 28th Street"
Our only complaint, in the second room we were in, was the cleanliness of the bathroom floor. The room was adequate size. The first room we were assigned was a handicapable room, which we had asked for, but we had also asked for a king bed which apparently is not available at this hotel. Therefore we had to seek a transfer to another room since we cannot […] sleep in a regular double bed and haven't in 45 years of marriage!!!! Read moreGenuine Hotels.com guest review
"Trip to G.L"
05/24/14 Doug M Ironwood, Michigan
Very nice hotel.looks like allot of renovations are taking place to it. New carpet and paint. Staff was very helpful and friendly.
05/24/14 Betty G Grand Rapids
This is my 3rd time staying at this location , which turned out to be the worst, for 2 days I found ants in the bathroom, also when I ask for an extended day which was approved,I came back to a room that had not been cleaned, dirty towels, trash cans had not been emptied, etc. when I complained to the front desk the only answer I got was that the clerk was new
"I had a good stay at the hotel"
05/05/14 Ayman A
I stayed with my family at the hotel, we got two rooms on the first floor. the hotel was clean and quiet. the staff was friendly. I was able to check in and out within 1 minute. so overall my stay was pleasant. I would definitely go there again. however, if I have extra money I would get a room at a fancy hotel.
"Fooled me once"
04/14/14 Sparky3713 Midland, Michigan
They have a lot of nerve charging $100 to stay at this place. We booked this hotel on line so we didn't know what it looked like. We were only in town 1 night to visit my son so we didn't need anything fancy but this hotel is totally worn out. They need to either invest some money into this place or drop their prices down to about half what they're charging. Howard Johnsons should be ashamed. We will never stay here again.
"We have stayed at this Hotel several times over the years..."
03/15/14 Patricia W Traverse City
We have stayed at this Hotel several times over the years basicly because of the 5th floor recreation area. I would say that it has been about 5 years since our last visit and the facility is showing it's age - very little updating has been done. The toilet in our room ran for hours and was reported to the staff but was never addressed.
03/07/14 Cari E Grand Rapids
My children and I traveled to Grand Rapids to run in a race the next day. We were not able to get adequate rest as rooms were filthy...they had hair all over the floors and bedding and a horrible odor filled the room. The fuse repeatedly blew and the microwave, television, lights, and refrigerator stopped working. As we entered the pool/hottub area another guest informed us that socks might be an option as the previous few nights she had witnessed other guests urinating on the floor...and then in the sauna area the same towels had been there for at least 3 days.
"Very nice place"
01/22/14 Tiffani S Wyoming
I like the Howard Johnson hotel. Service was nice, it was clean. The only problem was the hot tub but maitenence fixed it and let the pool area stay open an extra hour. My boyfriend and I had a blast. Overall a good hotel experience.
"The heater in the room did not work. One room it was to..."
01/04/14 Carol H Brampton
The heater in the room did not work. One room it was to cold or to hot. They even changed the heater in one of the rooms we had 2 rooms and it still did not work and changed them into another room. Not even offered a discount.
"Old, run-down hotel"
11/07/13 DonaldJTrump Charlotte, North Carolina
My company put me in this hotel, unfortunately. The room is ok, fairly clean. The mattress is very firm but I didn't mind that. The pool looked a little sketchy. The pool is surrounded by an activity area straight out of the 70's. Don't bother getting the exercise room key at the front desk. It looks like leftovers from your grandma's basement.
"Worse hotel stay & Poor customer service"
10/22/13 Nancy S Interlochen
Upon my arrival I should have known my stay would not be good. There was a line that took 55 minutes just to check in. Their was a drunk man in the lobby wondering in and out of line, people were coming in with coolers of beer and a sign read no smoking - & this clearly was not the case. After checking in we proceeded to the 3rd floor and road in an elevator where someone had urined in a corner... The pool stunk with urine and was not clean at all... We had to leave, we had 3 rooms reserved and didn't use any - all 3 rooms smelled like pot horribly and their were people screaming in the hallways (one particular couple was fighting). When I went to the front desk I was told, after a 20 minute wait, that there was no manager on duty for my refund.... When I returned the next morning I waited in line for 15 minutes and a man kicked the entrance door off!!!! Then his dog came in and pooped in. The entrance!!!! I left.... I called for a refund and the manager Kim said she would call me back.... I have yet to hear from her.... A receptionist took my call I explained my situation she said she would rely the message.... On day 3 I called again and was told they could only refund 1 room.... very disappointed!
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