All hotels in Philadelphia, Pennsylvania, United States of America
1 room, 2 adults
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400 Arch Street, Philadelphia, PA, 19106, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 951 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.5
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4.0 / 5Excellent
Location was great for walking about to restaurants and for historic sight seeing. Expect to pay a good deal for parking though. There are no deals with the hotel and the city for parking fees. There is a parking garage directly next to this hotel though.
Genuine Hotels.com guest review
2 night romance trip Jul 18, 2015
Scott
US
5.0 / 5Outstanding
Excellent hotel. I took my grandson to Philadelphia to visit historic sites in the Old City - this hotel was right in the middle of them all. Everyone was very helpful and friendly.
Genuine Hotels.com guest review
3 night family trip Jul 15, 2015
Patricia
US
3.0 / 5Good
"Great place to stay in the city"
Great location, clean, fast service
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2015
A Traveler
US
5.0 / 5Outstanding
"great place to stay"
pleasant staff, great location, comfortable room, nice pool
Genuine Hotels.com guest review
2 night trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"Great place for Philly history buffs!"
It was great to be right in the heart of Old City. Walkable to all the best historic sites and nearby subway access. Front desk staff was terrific. Housekeeping a little slow to respond to after hour requests, but I had also just driven 11 hours, so perhaps my patience was thin. Parking - OUCH - but I found that all over Philly.
Genuine Hotels.com guest review
2 night family trip Jul 16, 2015
Kimberly
US
4.0 / 5Excellent
"Close to historic district."
Planned a last minute family get away. Hotel was great. Walking distance to restaurants and attractions. Would definitely recommend or stay here again.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Sarah
US
4.0 / 5Excellent
"Excellent place to stay"
Very good. We were gambling at the Sugarhouse. Never go back to the Sugarhouse, too low class. With that said I really liked our stay, we got in late. We were hungry and the front desk bought up menus so we could order food. My husband went to tip and he said not necessary. Really comfortable bedding, clean and just right.
Genuine Hotels.com guest review
1 night romance trip Jul 3, 2015
Kenneth
US
4.0 / 5Excellent
"Nice"
IT WAS REALLY NICE TO STAY. THANK YOU
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
A Traveler
US
4.0 / 5Excellent
This hotel is very nice, I will stay here again.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
A Traveler
US
5.0 / 5Outstanding
It was great! The bed was awesome overall great place to stay.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
Luis
US
5.0 / 5Outstanding
"Nice hotel, good price, conveniently located"
The hotel staff was very prompt and helpful. The hotel was nice, well kept and conveniently located. The parking garage was a great feature, as we could leave our car there after we checked out of the hotel. The only downside was cleanliness. The sheets had holes in them and a stain. The tub was not thoroughly cleaned. Overall, though it was well worth it.
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
Courtney
US
4.0 / 5Excellent
"Great location ok room."
Very courteous when we got there early. Checked our bags and went out to see the sights. Room did not have a fridge. Room was ok but thought would be better than ok for the price. I guess we were paying for location and not luxury as the location was great.
Genuine Hotels.com guest review
2 night romance trip Jun 28, 2015
A Traveler
US
4.0 / 5Excellent
"A Gem in the Historic Distric of Philly."
We got here early and we were given our room at 11AM which was very helpful so we could start our day. Staff is very friendly. Love that the garage is right on the property. It costs a total of $36 a day to park. However, the day you check out, you still can leave your car until 5PM. Very helpful as we still had sightseeing to do. The only complaint for me is no refrigerator in the rooms. I carry insulin so I need refrigeration. Also, no microwave. Beds however, extremely comfy cozy. Would stay here again. Price was right for prime location.
Genuine Hotels.com guest review
1 night family trip Jun 25, 2015
Judith
US
5.0 / 5Outstanding
"A Perfect Stay"
The stay was to briefly introduce some British friends to Philadelphia. The location was PERFECT! The woman who checked us in was knowledgeable, gracious (and funny). The woman who cleaned our room was pleasant and professional. Breakfasts were tasty and served well.
Genuine Hotels.com guest review
3 night trip with friends Jun 9, 2015
A Traveler
US
5.0 / 5Outstanding
I took a bday trip with my two sons and we had a great time! The rooftop pool was the highlight for my boys. The beds are AMAZING!!!!! comfortable Chech in was painless. We are definitely going to back
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
basti
US
5.0 / 5Outstanding
"great time"
I'v stayed there several times before and found it very nice......staff was very nice and helpful..............rooms very clean and the location was great......always felt safe....will stay there when visiting Philly again
Genuine Hotels.com guest review
1 night trip Mar 22, 2015
A Traveler
US
3.0 / 5Good
"Soiled toilet!"
tge bathroom was not cleaned before we checked in. I had to call the front desk to have them clean the shower and toilet. I'm very hard to please but when the toilet is soiled, and stained, I needed to say something. It just makes you wonder how clean the rest of the room was.... Not happy!
Genuine Hotels.com guest review
1 night family trip May 8, 2015
Christopher
US
4.0 / 5Excellent
"Nice!"
Good hotel great location!!! Easily walked (with child) to liberty bell, independence hall, etc. super convenient. There is a $35 parking fee but can go in and out as much as you want once paid on check in and we came into the garage early am and it was good until 5pm the next day so as cheap as any other parking in the area and more convenient. No breakfast but restaurants within walking distance. Super nice lobby. Everything functioned well. Beds are comfy. Plenty room in the rooms.
Genuine Hotels.com guest review
1 night family trip Jun 21, 2015
William
US
4.0 / 5Excellent
"Quick family trip"
Large room, and great to find two queen size beds, instead of doubles. Very helpful and knowledgeable bell staff and front desk staff. Noticed my kids' visiting team baseball jerseys (we came to see our home team play the Phillies) and had friendly trash talk, which the kids loved. Convenient location, could walk to lots of places and really get a feel for the city.
Genuine Hotels.com guest review
1 night family trip Jun 17, 2015
Lisa
US
5.0 / 5Outstanding
"Great hotel, location for historic sites"
The hotel was in a perfect location for the historic sites and evening restaurants. The room was super clean and well stocked. The bathroom provided nice cubbies on the wall for storage of small items, very handy. Staff helpful and friendly. Lobby nice, with a restaurant available. We did not eat there preferring to be out on the town. Overall great hotel, great location.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Stewart, Thank you for your feedback and great review. I'm glad you enjoyed the hotel and the staff and we look forward to your next visit. Thanks again. Regards,
3 night family trip Jun 4, 2015
Stewart
US
4.0 / 5Excellent
"GREAT STAY AT WYNDHAM"
Nice Rooms and Staff are friendly and would come back again A+++
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Sherry, Thank you for your feedback. I'm glad you enjoyed your stay and we can't wait to have you back. Thank you again. Regards,
2 night romance trip May 22, 2015
Sherry
US
4.0 / 5Excellent
"Great Place"
Stayed here as part of a bachelor party weekend in Philadelphia. The hotel was easy to get to and spacious. Worked perfectly for us.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Victor, Thank you for your feedback. I'm glad you had a good stay and all went well with the bachelor party weekend. Thanks again. Regards,
2 night trip with friends Jun 5, 2015
Victor
US
5.0 / 5Outstanding
"historic Philly"
hotel and rooms are absolutely gorgeous! very comfortable and very spacious. Great fitness center, also. Beware, parking was awful and SUPER expensive! The two nights were almost $80!!
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Alysson, Thank you for your feedback and great review. I'm sorry you were unaware of our parking fees but I think you would find them very comparable to any of the full service hotels in the city. Again my apologies. Regards,
2 night trip May 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice location and stay"
Hotel was beautiful. Great location for sight seeing and close to subway. Only problems were both checking in and out.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Linda, Thank you for your feedback. I'm glad you enjoyed your stay and I would agree that we are in the perfect location for not only sightseeing but also dining and shopping. It's a great part of town. Thanks again and we look forward to your next visit. Regards,
2 night family trip May 28, 2015
linda
US
5.0 / 5Outstanding
"Great location!"
Amazing comfort! Great location!
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your feedback and great review. It's truly appreciated. Thanks again. Regards,
1 night family trip May 28, 2015
A Traveler
US
4.0 / 5Excellent
"Philadelphia Trip"
The stay was great but nothing was mentioned on their website about parking costs. At $35/day it was extremely expensive to stay at the Wyndam when other hotels had more cost effective parking.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Brian
US
4.0 / 5Excellent
"Excellent Location"
Took a random trip with my kids since we were only 3 hours away. Hotel price was very reasonable BUT it is a 3 star hotel so EVERYTHING is alacarte. Parking is an extra expense so factor that in. The pool is on the roof and is not very large but, not crowded either. Location is excellent! Close to most all the sights and food is near by. Room is nothing special. Clean and comfortable with small fridge and microwave.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear John, Thank you for your feedback. I'm glad you had a great visit and we look forward to having you back sometime this summer. Thanks again. Regards,
3 night family trip May 25, 2015
John
US
5.0 / 5Outstanding
"Perfect location for a quick family gathering."
In in a whirlwind 30 hour visit with sister-in-law [94] & niece [55] -from Maine-, hotel was in a superb location to take advantage of all the historic opportunities and keep it easy & convenient for sister-in-law. This was crutial. Niece planned a packed tour itinerary without breaks because the hotel was always just a few minutes from anywhere if 94 year old needed a rest [expected!!] Amazing part was she never paused for that "expected rest". Wyndham provided an ideal, convenient "base of operations" that made this family get-together the best I've ever experienced. I'd like to also compliment Simon at the front desk for outstanding support. He was a great help with a VERY POSITIVE attitude in helping me with several challenges.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Don, Thanks for you comments and great review. I'm so happy that we were able to be part of your best family get together ever. That's very exciting. Thank you again and we can't wait to have you back. Regards,
2 night family trip May 26, 2015
Don
US
4.0 / 5Excellent
"Great location"
Great Location! Friendly & helpful staff! Only drawbacks were parking was pricey and no breakfast included like other area hotels. Would definitely stay again minus a car.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your comments. I'm glad you enjoyed your stay. I'm sorry that you were unaware of our parking costs and the fact that we do not provide complimentary breakfast. I think you would find that most of the hotels in center city charge for those same amenities and we try to align our prices with those hotels. Again, my apologies. Regards,
2 night trip with friends May 26, 2015
A Traveler
US
4.0 / 5Excellent
"lost and found"
Stay was fine, left a Polo down jacket and 2 shirts, getting run around with hotel lost and found. We are 100 percent sure we left in closet, they said nothing in lost & found, than where did it go, I think house keeping took it,that shows not good employees working, they give u run around still nothing,if the right thing would of been done, they would have called me the same day house keeping cleaned room, we were still in philly, she knocked on door before we left. Reputable hotel shame!!! They tell you to go on website thru lost andfound, good luck on finding it on website!
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Fernanda, Thank you for your comments. I'm glad you enjoyed your stay. I'm sorry that you misplaced your items and I will personally go check lost and found myself to see if the items have shown up. Again my apologies. Regards,
1 night romance trip May 24, 2015
fernanda
US
4.0 / 5Excellent
"Pricey parking"
A bit pricey with parking but we enjoyed our stay.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Donald, Thank you for your feedback. I'm glad you enjoyed your stay and I apologize that you were unaware of the parking fees. I would agree that parking costs are quite high in this city but I know you would find our charges comparable to the other full service hotels in the city. Again, my apologies. Best Regards,
2 night family trip May 23, 2015
Donald
US
4.0 / 5Excellent
"GREAT hotel but $35 for parking!"
Overall, our stay was good. The room was very nice, the bed was super comfortable, the location was perfect, and the hotel staff was very polite; HOWEVER I was upset to find out we had to pay for parking. Before booking the room, I didn't notice that we had to pay $35\night until a few days later when I scrolled to the very bottom of the page. PLEASE be aware that most hotels in Philly charge for parking. I hoped the hotel would void my parking but they didn't.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Jaime, Thank you for your feedback. I'm glad you enjoyed your stay and I apologize that you were unaware of the parking fees. I would agree that parking costs are quite high in this city but I know you would find our charges comparable to the other full service hotels in the city. Again, my apologies. Best Regards,
1 night romance trip May 22, 2015
Jaime
US
5.0 / 5Outstanding
"Location & Comfort"
very comfortable, LOCATION, LOCATION, LOCATION!!
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Richard, Thank you for your feedback and great review. I'm glad you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,
2 night romance trip May 20, 2015
richard
US
3.0 / 5Good
"Tourist"
Room was decent size. Unable to close curtains to make darker for sleeping at night, so there was dim light shining through from the city. Staff was pleasant at check in and check out. There was a courtesy computer to print off flight boarding passes; however, it printed double sided.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Bradley, Thank you for your feedback. I'm sorry that you were unable to close the black out curtains. Sometimes previous guests push those curtains all the way back against the wall causing future guests to think that there are no black out curtains. It's unclear if that's what you experienced but again my apologies. Thank you again. Regards,
1 night romance trip May 18, 2015
Bradley
US
3.0 / 5Good
"Needs help with customer service"
We read that this hotel had valet service, which wasn't true. You get to pay $36/day to park your car yourself. Bellman service was spotty; there sometimes, not there other times. Room was clean; very soft pillows, despite requesting firm to be placed in room. Food in hotel restaurant was fair. Breakfast buffet was the best @ $16/person. No concierge. Went to Desk & asked about nearby restaurants. Young man shoved at me printed paper with restaurant names & addresses on it. Was going to ask for his suggestions, but he walked away from Desk. Will stay elsewhere if we visit Philly again.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Toni, Thank you for taking the time to post your comments. I'm sorry that you were under the impression that we have valet parking on property. I'm not sure you read that but I will check with Expedia and Hotels.com to see if they are advertising that. Once again my apologies. Best Regards,
4 night romance trip May 13, 2015
Toni
US
2.0 / 5Fair
"Dirty but good customer service"
The bathroom was not clean at all. Hair everywhere, including on the shower walls.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your feedback and rest assured that the issues you encountered will be addressed. My apologies. Best Regards,
1 night business trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Philly review"
Great location in philly for all the historical things. Hotel really clean. The two downsides: Had to pay for parking And no breakfast. The bed was super comfortable. Overall great stay. I would do it again
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Lisa, Thank you for your comments. I'm glad you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,
1 night romance trip May 9, 2015
Lisa
US
4.0 / 5Excellent
"A little too pricey but nice"
I booked a week before my stay, so it was quite pricey. This was one of the best rated hotels near the area I wanted, so I expected the price to match. The area was nice and the hotel lobby looked really nice. However, the room I got was on the second floor and had a terrible view of the air vents right out my window. The AC fan was also not working the way it was supposed to because even through I turned the knob to stop, it kept blowing and it made the room quite cold. Other than that, my stay was nice. They allowed late check-out which was great too.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your feedback. I'm glad you enjoyed your stay. For the future if you are not happy with the location of your guestroom please feel free to contact the front desk and they will be happy to move you if we have rooms available. The agents are very accommodating. Thank you again and we hope to see you again sometime in the near future. Regards,
1 night trip with friends May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"A five star compliment~"
No breakfast was included. Except this, everything was so good. Like the front desk and room service~
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your comments. I'm glad you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,
1 night family trip May 12, 2015
YUSHU
US
5.0 / 5Outstanding
"Perfect Location!"
I loved this location, there is a great variety of restaurants and bars within walking distance. The staff I spoke with checking in were friendly and professional. The morning staff for checkout seemed pretty miserable, maybe they just aren't morning people. I will certainly stay here again the next time business brings me to Philly.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Carolyn, Thank you for your comments. I'm glad you enjoyed your stay and I would agree that we are in the perfect location. It's a great part of town. I will address the issue you mentioned about the morning staff. We pride ourselves in providing aggressive hospitality and obviously we fell short that morning. My apologies. Best Regards,
1 night business trip May 12, 2015
Carolyn
US
4.0 / 5Excellent
"Comfortable Hotel"
Staff very friendly. Hotel was very nice and comfortable. Would stay again.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Chanelle, Thank you for your comments. I'm happy to see you enjoyed your stay and we look forward to your next visit. Thanks again. Regards,
1 night family trip Apr 11, 2015
chanelle
US
4.0 / 5Excellent
"good"
Hotel staff was very kind. Cleanliness was satisfactory.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Taekyu, Thank you for your feedback. I'm glad you enjoyed your stay and the staff took good care of you. Thank you again. Regards,
1 night trip with friends May 6, 2015
taekyu
US
5.0 / 5Outstanding
"Happy"
Location fantastic! Everything walking distance.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Hotels.com Guest, Thank you for your feedback and great review. We truly appreciate it. Thanks again. Regards,
1 night family trip May 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great Staff and Hotel"
Location was perfect for walking to everything in the historical area, chinatown, and the convention center. The front desk staff was amazing. They even helped me find a sports bar for my husband to watch the NASCAR race at.
Genuine Hotels.com guest review
Response by Wyndham Philadelphia Historic District
Dear Jaime, Thank you for your comments. I'm glad you enjoyed your stay and our desk staff. They really are engaging and love what they do. Thanks again and we hope to see you back very soon. Regards,
2 night family trip May 8, 2015
Jaime
US
1.0 / 5Poor
"One night in Philly"
Would not recommend to stay here. For just a little more you can stay at a much nicer hotel. This location was dirty, mold in the bathroom, and very ran down overall. The only plus was the bar is nice and the bartender was pleasant. The rest of the staff was mediocre at best and didn't seem to really care.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
Leon
US
4.0 / 5Excellent
"Great place"
Nice hotel and very central to all the tourist attractions
Genuine Hotels.com guest review
2 night family trip Apr 4, 2015
Valerie
US
5.0 / 5Outstanding
"I highly recommend this hotel while in Philly"
Very helpful staff, ready to make things easier for guests
Genuine Hotels.com guest review
3 night family trip Apr 9, 2015
Riardo
US
5.0 / 5Outstanding
"Philly get away"
The only problem was we traveled with a three y/o and I was told that there was a pull out couch in the room for her to sleep on. There was NOT a couch, thankfully we brought her pack-n-play and she was able to sleep in that. I don't like to complain, so we didn't but don't tell me something is available when it's not...
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
Jennifer
US
5.0 / 5Outstanding
"Business Development Manager"
Everyone was great and really went out of there way to make me feel welcome from the front desk to the bar staff.
Genuine Hotels.com guest review
1 night business trip May 5, 2015
Lee
US
4.0 / 5Excellent
"Close to the pulse of history"
Great location for all things historical!
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2015
StevenR
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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