"Clean and Comfortable"
Stayed for NYE'15, room was excellent, staff was very pleasant, bed was clean and comfortable. Overall an excellent place to stay after ringing in the new year. Added bonus, 11am checkout time.Genuine Hotels.com guest review
"Good night sleep"
The staff was very pleasant and helpful. The hotel was clean and comfortable. Completely breakfast was one of the best I've eaten in sometime, service was great.Genuine Hotels.com guest review
Our room was great and the food was good.Genuine Hotels.com guest review
"Location and staff are great!"
perfect hotel in a perfect location! nice staff!Genuine Hotels.com guest review
Excellent Hotel. Conference rooms available as well as Restaurant in Lobby.Genuine Hotels.com guest review
Pleasant stay made even nicer due to the complimentary breakfast due to a maintenance issue.Genuine Hotels.com guest review
We have stated in many hotels in King of Prussia and this was by far the best!Genuine Hotels.com guest review
"Mall seekers delight"
This hotel is located within the vast Mall so if shopping is your goal, you will have easy access to shops and restaurants. The interior of the hotel was beautiful and service was good. My only disappointment was the room itself which felt small and slightly dated.Genuine Hotels.com guest review
About 30 miles from downtown Philadelphia. Only complaint is that pool is coated in another hotel and it's only open until 8:30pm.Genuine Hotels.com guest review
"Best hotel I've stayed at in the past 3 years"
Very comfortable, clean, quiet place to stay. Restaurant on site was very nice as well. It is a rather expansive hotel so glad I wore the walking shoes.Genuine Hotels.com guest review
"Away from a crowded City"
The hotel staff was very accommodating and courteous. The room could have used a little more freshening up. Being weary travellers with an elderly parent no time for complaining. The area has a lot to offer.Genuine Hotels.com guest review
Front desk was amazing very friendly and nicely accommodateing!!Genuine Expedia guest review
Everything was great! The clean room, quiet and close driving to everything we needed..Would stay again. The pool was great also!Genuine Hotels.com guest review
"not suitable for families"
Good: breakfast quality. bed comfort. quality of body lotion/soap/shampoo provided. building ambience, piano in reception area, next to mall. No So good: Bathroom is not family/ kid friendly. Hot water tap doesn't work like it does everywhere else(less pressure). Bathroom cannot be locked. So, we had a toddler in our family who opened the sliding door […] on bathroom (sliding door, really, like bathroom is a closet) while everybody is going to potty or taking shower. Shower is half open ( no glass). Giving toddlers a bath in there is nightmare. Read moreGenuine Hotels.com guest review
Great front desk service! Julio came thruGenuine Hotels.com guest review
"First Impressions are Important"
The hotel environment is very pleasant and comfortable. For business purposes, I like the fact it has dining and a lounge. You don't have to leave the property.Genuine Hotels.com guest review
Enjoyed our stay at the Crowne Plaza. It is a vast hotel and one set of elevators was not usable causing a minor inconvenience to us (but had we had more suitcases or health issues this would have been a problem). The two queen beds fit a bit snugly in the room but the room was otherwise clean and adequate for our needs. Staff was friendly and help […] ful. Read moreGenuine Hotels.com guest review
"Exceeded My Expectations"
Comfortable, clean and friendly. I was expecting a "cheap sleep" facility, and was pleasantly surprised at the higher end, full service accomodations. The advertised pool was a short walk away in the adjacent health club.Genuine Hotels.com guest review
"Very nice hotel and very convenient to work"
Hotel is in great condition and very comfortable, the staff were wonderful and room cleanliness was excellent. It is located less than 2 miles from the office I was visiting, so it was extremely convenient for getting to and from work. For the purposes of my visit, it is a terrific option. The hotel location is within the King of Prussia Mall campus. […] There are a lot of elaborate dining options in the immediate vicinity, within the Mall. If you are looking for less elaborate fare, with a little investigation, there are a lot of options within a short drive from the hotel and a number of places deliver to the hotel, too. Read moreGenuine Hotels.com guest review
Everything was great with the location they even had a shuttle bus and was until 7 o'clock the only thing was we went to the movies we had to wait backGenuine Hotels.com guest review
"convenient for ce lecture"
Overall very nice. Only complaints were that on check in (which was very late) the room temp was frigid - someone had set ac to below 60. Took too long too figure out so ended up shutting off the unit. Then set a wake up call for 7:30 but alarm clock was set by previous guest for 6 am. NOT a pleasant wakeup and certainly should have been checked/turned […] off by staff. Read moreGenuine Hotels.com guest review
"Adjacent to the King of Prussia Mall"
Outstanding in all areas as usual.Genuine Hotels.com guest review
"Berwyn, PA Trip"
All good. Excellent stay. Room and entire Hotel is well maintained. Staff was friendly and efficient. No issues with this property at all. Will stay here again when visiting the area.Genuine Hotels.com guest review
"Best staff ever!!!"
Oh my goodness, where do I start with this hotel? It was absolutely wonderful! The staff was extra friendly, the hotel itself was gorgeous, and it was close to the King of Prussia mall and Valley Forge. I can't say enough about how friendly the staff was. It was easy to strike up conversations with them, they were willing answer any question, and went […] above and beyond our expectations. I've stayed at many hotels and this was, by far, the best staff I have ever worked with. My friends and I really enjoyed the stay and will highly consider staying there again! Read moreGenuine Hotels.com guest review
We really enjoyed our stay. The staff was very friendly and courteous. Our room was clean and comfortable. Great location. Walking distance to King of Prussia Mall and some really great restaurants. Would definitely stay here again.Genuine Hotels.com guest review
"Services not on site"
This hotel is very nice but you have to go two buildings away to use an exercise facility, pool, or jacuzzi in the nearby LA Fitness as a guest of the hotel.Genuine Hotels.com guest review
Our family has stayed at this site several times while visiting our son at Villanova. It is consistently outstanding. Clean rooms, helpful staff and good dining options as well as conveniently right off the highway and adjacent to KOP mall. Will continue to stay here!Genuine Hotels.com guest review
Front Desk staff were very helpful.Genuine Hotels.com guest review
"I was disappointed"
I reserved a room with a king bed. The room was nice. The bed seemed small. However, our room was across from the ice machine so our nights were filled with ice machine fills. We asked to move but were not allowed to. Also the pool is not even in the same building!! I was very disappointed.Genuine Expedia guest review
"Very nice hotel and just a few bucks more a day"
This is a VERY nice hotel. Large rooms, comfortable beds, a couch and a large TV made for a very nice stay. Staff is excellent and helpful, this hotel, unlike most in the area, had a restaurant and room service if that's what you need. Also located directly across the street from King of Prussia Plaza, a giant mall with every store imaginable. Short […] hop back to the airport as well. I have been traveling to King of Prussia monthly on business, this is now my preferred hotel choice. Read moreGenuine Expedia guest review
The hotel was nicely decorated and I felt safe in the location. Room furnishings were clean and very comfortable, especially the mattress. I LOVED the outlets integrated into the base of the lamps (one of which had a burnt-out bulb), so you don't have to bend your wrist, contort your arm and cut your hand just to get to an out-of-the-way plug behind […] a piece of immovable furniture. However, I gave room comfort only a "3," because I did not sleep well there. I could hear every word people said in the hallway and I could actually hear the blow dryer being used by the occupant of an adjacent room. Also, the room could have used an extra blanket or heavier comforter. Perhaps these are minor points, but the most important thing for me in a hotel is being able to get a good night's rest. Read moreGenuine Hotels.com guest review
"Pretty Upscale For Me"
The lovely room, parking, staff & easy too find were all positives. I also got a fair price for this level of hotel stay. But no continental breakfast at all ...only buffet at $13.95. The pool was a very nice one but was shared between two motels on the grounds and actually belonged to Bally Fitness Club. Nice pool but it was not much fun for ordinary […] people like me because it was a fitness pool with lanes and floats designating it for people swimming laps. Once those lap swimmers got in their lane they "hogged " it for about 30 to 60 minutes. So you could not swim from side to side and be courteous . Trainers at desk made you give name..cell number....take photo and sign electronic waiver form. Too many rules for me. Read moreGenuine Expedia guest review
"Good Size rooms"
Comfortable beds, pillows, good size room - convenient to Mall, VillanovaGenuine Hotels.com guest review
"Two Thumbs Up"
Exceeded my expectationGenuine Hotels.com guest review
"Okay for a night"
The hotel was okay for a one night stay. The guy at the front desk seemed a bit disheveled at check-in. The hallway in which our room was located had dirty glasses and dishes outside the other guest rooms. We assumed there was some kind of wedding/reunion party going on. The strange part was that the dishes remained outside the guest rooms when we left […] the following morning. We could tell the dishes were the same from the night before due to the caked on food. Great way to attract bugs! The other strange part was that there were housekeepers in our hallway when we checked-in and when we left to check-out. Why didn't they bring the dirty dishes to the kitchen? The room was satisfactory. It was clean and the bed was comfortable. Read moreGenuine Expedia guest review
It was very nice hotel, we enjoyed thereGenuine Hotels.com guest review
"Respect Saturday sleep in"
Housekeeping knocked on our door 8:30am on a Sautrday morning. Not sure if we had the do not disturb on our door but even if we did not who knocks on your door to clean a room 8:30am in the morning. That is the one day I get to sleep late and of course I could not get back to sleep.Genuine Hotels.com guest review
This was my second stay at this hotel. The first stay was amazing. The room was way more than exceptional. I can't say the same thing for the 2nd stay. Although it wasn't horrible, it also wasn't the best. Besides the hotel not having our reservation, which the front desk definitely were really nice about and fixed quickly, the room was just blah. There […] was chip crumbs all over the chair next to one of the beds and there was hair on the sheets (mind you it was on top so it could've easily fallen off the top of someones head when they were changing things around). The thing that disturbed me most was the morning of our 2nd stay maintenence was trying to get into our room. They said they had been working in it the day before and no one was supposed to be rented our room (why? They didn't say!). So with that being said because my first stay was great and it's such a great location I would give another try. Read moreGenuine Hotels.com guest review
Excellent place to stay! The guy behind the desk was great and very welcoming to the hotel. Would definitely stay here again.Genuine Hotels.com guest review
"Great place to stay!"
This was a great choice. Hotel was clean and room was fantastic. Rooms are surprisingly big. Only thing was the pool closes early, kids were looking forward to it but it was closed. People working there are friendly and courteous. They also have a shuttle which can take you to many local places. That is a great touch. I would recommend and would stay […] here again! Read moreGenuine Hotels.com guest review
The hotel was very nice the staff were excellent in helping us just be careful of drinking the bottle water they charge two dollars a bottle something you can get for fifty cents at the storeGenuine Expedia guest review
"Great hotel for a weekend get away"
The staff was friendly and willing to answer all questions. The rooms were quite and we were not able to hear any noise from the hall. The breakfast buffet was outstanding. I could not belive the selection. i did not walk away hungry. I hear the pool is very nice but my wife and I did not find time to take a swim.Genuine Hotels.com guest review
The stay was nice for my 7 day work schedule. Recommended that the bathtub drain be clog-free next time. In addition the rooms could be bigger, when entering the room your faced with a tight small hallway.Genuine Hotels.com guest review
We just crashed for one night. The room was good, we had the basic king - with a sofa and desk. The tub was not one I would take a bath in, and the sink was nice - though the glue was still visible between the counter and the sink basin - a detail that annoyed me. One half of the rooms overlook a parking lot. There was a lot of noise easily audible […] between rooms and the hall. I could clearly hear my neighbor's hair dryer, radio... Read moreGenuine Hotels.com guest review
"close to restaurants & mall"
Very ComfortableGenuine Hotels.com guest review
Very polite staff, only 30 minutes from airport, comfortable bedsGenuine Hotels.com guest review
"I love it here! We stay as often as we can."
The staff are always accommodating and the restaurant is excellent. My 5 year old loves the breakfast buffetGenuine Expedia guest review
Lone itGenuine Hotels.com guest review
Great hotel...clean.. Really nice roomsGenuine Hotels.com guest review
"Convenient to Interstate"
Stayed one night, conveniently located, high quality hotel with nice amenties.Genuine Expedia guest review
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