It was very nice hotel, we enjoyed thereGenuine Hotels.com guest review
This was my second stay at this hotel. The first stay was amazing. The room was way more than exceptional. I can't say the same thing for the 2nd stay. Although it wasn't horrible, it also wasn't the best. Besides the hotel not having our reservation, which the front desk definitely were really nice about and fixed quickly, the room was just blah. There […] was chip crumbs all over the chair next to one of the beds and there was hair on the sheets (mind you it was on top so it could've easily fallen off the top of someones head when they were changing things around). The thing that disturbed me most was the morning of our 2nd stay maintenence was trying to get into our room. They said they had been working in it the day before and no one was supposed to be rented our room (why? They didn't say!). So with that being said because my first stay was great and it's such a great location I would give another try. Read moreGenuine Hotels.com guest review
Excellent place to stay! The guy behind the desk was great and very welcoming to the hotel. Would definitely stay here again.Genuine Hotels.com guest review
"Great place to stay!"
This was a great choice. Hotel was clean and room was fantastic. Rooms are surprisingly big. Only thing was the pool closes early, kids were looking forward to it but it was closed. People working there are friendly and courteous. They also have a shuttle which can take you to many local places. That is a great touch. I would recommend and would stay […] here again! Read moreGenuine Hotels.com guest review
"Great hotel for a weekend get away"
The staff was friendly and willing to answer all questions. The rooms were quite and we were not able to hear any noise from the hall. The breakfast buffet was outstanding. I could not belive the selection. i did not walk away hungry. I hear the pool is very nice but my wife and I did not find time to take a swim.Genuine Hotels.com guest review
The stay was nice for my 7 day work schedule. Recommended that the bathtub drain be clog-free next time. In addition the rooms could be bigger, when entering the room your faced with a tight small hallway.Genuine Hotels.com guest review
We just crashed for one night. The room was good, we had the basic king - with a sofa and desk. The tub was not one I would take a bath in, and the sink was nice - though the glue was still visible between the counter and the sink basin - a detail that annoyed me. One half of the rooms overlook a parking lot. There was a lot of noise easily audible […] between rooms and the hall. I could clearly hear my neighbor's hair dryer, radio... Read moreGenuine Hotels.com guest review
"close to restaurants & mall"
Very ComfortableGenuine Hotels.com guest review
Very polite staff, only 30 minutes from airport, comfortable bedsGenuine Hotels.com guest review
Lone itGenuine Hotels.com guest review
Great hotel...clean.. Really nice roomsGenuine Hotels.com guest review
Room was pristine! Check-in/Check-out smooth and efficient. Buffett breakfast contained excellent variety. Virtually located within one of Pennsylvania's most exciting shopping malls.Genuine Hotels.com guest review
"close to shopping / entertainment"
I liked the large room as well as the restaurant inside. Its close proximity to King of Prussia Mall and the movie theater was great! The free shuttle service is great for the crazy traffic in the mall area.Genuine Hotels.com guest review
"Lovely hotel but disappointed with pool off-sight"
Disappointed to see that pool and exercise area are NOT located on site. Have to walk past all ballrooms and special events area, across parking lot and into another hotel (Fairfield) and the pool is actually in a Bally's gym. It's set up mostly for laps and not a kid-friendly pool, by appearance. A pool waiver must be signed each day with Bally's to […] use the facility. Not what we were looking for... but everything else was very nice. Read moreGenuine Hotels.com guest review
"Very nice clean hotel"
Only thing missing is a regular pool. Very nice place for the cost.Genuine Hotels.com guest review
Disappointed that there was no complimentary donuts or juice in the morning, and for some reason we could not see our preferred news channel. All other stations were fine and came in clearly with no interruptions, but for some reason Fox News kept losing the signal. I've not seen that problem before. Made me question the reason for it.Genuine Hotels.com guest review
Great hotel the staff was very friendly and professional and excellent rate by the way!!!Genuine Hotels.com guest review
"All in all convenient & friendly"
We were pleased with the room, it was nicely appointed, although a little on the cramped side. Check-in staff was very friendly and informative, they were even able to answer any questions about the area. There were only two negatives that kept this hotel from a personal five-star rating. The waitstaff at the house restaurant (Strickland's) were very […] slow, forgot at least one item, The restaurant itself was was out of two items I ordered from the menu. Maybe I just got unlucky, but as the menu is small, so that seems odd. Lastly, although Bally's has a nice pool that hotel guests are free to use with a valid room key, they don't stock it with towels. The fellow at the Bally's desk said to go back to the hotel and ask them for towels. Of course they were out at the area they are supposed to store them. Of course this area was empty of towels. I went to the front desk to request some towels, at which point they assured me they would be re-stocked. I went back to the pool, finished an hour later- and still there were no towels. So We traipsed through the hotel, down the corridor and up to our room soaking wet, to towel off in our room. Read moreGenuine Hotels.com guest review
"ONE NIGTH STAY"
very clean, comfortable room. friendly staff. too bad there was no coffee available in the room or in the lobby.Genuine Hotels.com guest review
The hotel was excellent. The room was clean and large. The shower hot and had enough water. The bed was firm, and the heater / AC worked well. The internet was solid. There is no breakfast included, but it is available for $14.00.Genuine Hotels.com guest review
"if you like to shop"
The staff was very courteous, accommodating and helpful. Quiet and very comfortable rooms. It was also incredibly clean and modern, The lobby in itself was incredible. The mall was located just across the road.Genuine Hotels.com guest review
"Excellent hotel, easy walk to King of Prussia Mall"
The hotel was great, good restaurant and bar, large clean room, very convenient. The staff was friendly and made our visit very pleasant.Genuine Hotels.com guest review
Great Hotel Walking distance to the Largest Mall that I have ever seen!Genuine Hotels.com guest review
"Really good !"
The hotel was great, a must stay hotel. Great location and facilities. Will recomend to friends.Genuine Hotels.com guest review
"Nice location, walkable distance to the mall"
This location is walkable distance to the King of Prussia mall which makes it very convenient. You also get to use the LA Fitness facility which is located a short distance in the Fairview Hotel for free. They have a lap lane pool, as well as a full gym facility with treadmills, ellipticals & weights, which is also another great perk. The reception […] people are really nice. The room was comfortable and clean. We were near the elevator so the people coming on or off the floor were talking & we can hear them, but it didn't bother us much. Read moreGenuine Hotels.com guest review
Typical suburban hotel. Good location for visiting Valley Forge. Would not recommend as a base for visiting sites in Philadelphia because of the distance and traffic.Genuine Hotels.com guest review
"Excellent hotel all around"
The hotel offered clean and attractive rooms and common areas. The food in the restaurant was excellent at dinner and breakfast. The staff was accommodating. The location was ideal for getting to major highways and for walking to the mall. I highly recommend this hotel.Genuine Hotels.com guest review
"Well Worth the Money........"
Excellent hotel and location was people perfect.Genuine Hotels.com guest review
"Crowne Plaza Valley Forge"
Excellent location, clean, very good breakfast included, helpful staff. Only problem was the air conditioner was too loud to keep on at night.Genuine Hotels.com guest review
Great Price, clean and good locationGenuine Hotels.com guest review
Excellent service and close to everything!Genuine Hotels.com guest review
"Great hotel for graduation weekend"
Hotel was convenient to the graduation venue and next to the King of Prussia Mall. Room furnishings were updated and clean.Genuine Expedia guest review
It was my first time staying at a crown plaza. Travel 60% of the year and stay at many resort type of hotels this ranks up there with them.Genuine Hotels.com guest review
When I checked in, they put me in a first floor room at the very far end of the hallway. I had precisely 30 minutes before my pickup for my dinner meeting. In those 30 minutes, there were not one but TWO loud arguments in the hallway in Arabic then Spanish, and finally someone tried to get into my room with their room key. Awesome. I called the front […] desk to change rooms and nobody answered; when I walked up with bags in hand to change rooms, there was a line of 15 people trying to check in and exactly one person working at the desk. Never again. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Ok, the elephant in the room is why an overall rating of 4 and not 5? There are three things that I would've changed about our stay. First, the room was a little tight. There were two queen beds for myself and three family members, so that was fine. However, there is not much room to manuver within the room. The in-room fridge had no freezer, and there […] was no microwave. Again, these are minor, but not expected. Second, I LOVE breakfast, and the main reason I booked this particular hotel was because of the advertised breakfast buffet within their restaurant. Unfortunately, we found out that because it was Easter morning, only a continental breakfast would be available in the restaurant. We did, however, order room service, and what we got was outstanding. The final reason for a less-than-perfect rating was the pool/fitness center. To reach them, you needed to physically walk outside and into a neighboring hotel (Fairfield), where the facilities are part of Bally's Total Fitness. It was just inconvenient. Overall, the wait staff at the restaurant, the concierge, the receptionist and the chambermaids could not have been any nicer. I was very satisfied with our stay. Read moreGenuine Hotels.com guest review
Awesome stay...close to mall. I will be back.Genuine Hotels.com guest review
I've been staying in lots of area hotels for 4 years as my daughter is a senior at Villanova. Stayed here this past weekend as my go to hotel was booked. Very convenient and clean. Nice hotel bar. Friendly staff. Comfortable bed!Genuine Hotels.com guest review
"Clean. Close to mall. Right off highway."
The hotel was in a very convenient location to meet with clients from the Philadelphia area. It was close to restaurants and shopping and it was so easy to find right off the major highway. The restaurant was OK - over priced for quality of food they served. (we had lunch - which was good - and breakfast there. breakfast was so pricey and not very good […] at all). Our room was clean and tidy, the bathroom was clean and looked newly renovated. The bedding was the only (not so big) problem, just very scratchy and not "cozy" - something you would expect from a highly priced hotel room. The biggest problem here is how LOUD it was. Even people walking past casually talking sounded like they were coming into the room. I'm not sure the walls weren't built for intense acoustics. It was loud and annoying. Read moreGenuine Expedia guest review
"Great place to stay near the turnpike"
Beautiful accommodations & great service.Genuine Hotels.com guest review
The hotel overall was very nice however, we had requested two beds through hotels.com and were told that if you book through hotels.com you will only get what is available. There were only King rooms available so when we arrived at the hotel at 10:;30 p.m. we requested a rollaway bed. It took 3 calls and over 1 1/2 hours to finally have the rollaway […] brought up and by the time they came, everyone was asleep. They offered us free breakfast for 1 day when I brought it to the attention of the manager but I was still annoyed by the inconvenience of the situation and their lack of candor about the time it would take to get the bed. They kept telling me it would be there in 15 minutes. Read moreGenuine Hotels.com guest review
Great spot, the hotel slightly exceeded my expectations - very clean and the bathroom seemed brand new. We had a mix up with our room service and the mattress had the dreaded "gully" but otherwise a great place for a pretty reasonable rate.Genuine Hotels.com guest review
"The best pillows ever!"
First time guest. THE best pillows for a most restful sleep. Very clean with friendly staff. Close proximity for commuting elsewhere in the Philadelphia and surrounding area. Walking distance to the mall, sidewalks and pedestrian cross walk at lights. Be careful navigating the parking lot though.Genuine Hotels.com guest review
We were very impressed at the cleanliness of the room. We also were pleased with the efforts of the front desk personnel to help us with questions that we had about the surrounding area, since this was our first trip to King of Prussia. I complimented the woman at the front desk at the time we were checking out about how pleased we were with our stay […] and assured her that the next time we are in the area we won't consider staying anywhere else. Read moreGenuine Hotels.com guest review
"Nice facility, wrong room type"
Hotel facility was fine, fitness center is at an adjacent hotel, front desk staff couldn't find reservation and then gave us queen rooms instead of the king rooms that I had booked.Genuine Expedia guest review
I was very pleased with the attentive and polite staff. I felt that they were consistently doing their job equally with every visitor. Rooms were mostly well kept and clean. However, I would pay a little more attention to carpet care. Room service was overly accomodating and the food was very good. Well cooked and nice presentation. Thank you again. […] Looking forward to the next stay. Read moreGenuine Hotels.com guest review
"Very close to King of Prussia Mall!"
Enjoyed our stay.Genuine Expedia guest review
"Free and Easy"
It was easy to check in and there were loads of shops and restaurants nearby.Genuine Expedia guest review
We enjoyed our stay at Crowne.Genuine Hotels.com guest review
"Needs sound proofing!"
The Hotel was very clean and the buffet breakfast was OK. My main problem was with the noise level in the room. I could hear every word spoken in the next door room and they were not shouting. I could also hear everyone who walked by in the hall . Doors opening and closing were very loud due to the odd locking arrangement. Unfortunately for me, many […] guests were up until very late even for a Friday night. The location was great, across from the mall,but bring earplugs if you are a light sleeper. Read moreGenuine Expedia guest review
"Great hotel and great location! 2nd Time around!"
I love this hotel because it has all the right things you need in an arm's distance. I was on a weekend trip for a basketball tournament and I remembered I stayed here two years ago for a similar event. It was better the 2nd time around b/c there has been some great renovations and the breakfast bar was awesome! It is worth paying the little extra to […] have a fabulous hot breakfast to start off your day. I love the short walk or drive to the King of Prussia Mall. I may come back before Christmas to do my shopping and stay the night in the Crown Plaza Elegance! Great Staff and African American Friendly! Sorry I have to mention that but it is very important for those traveling to know that you can be appreciated no matter who you are or what culture you represent! Read moreGenuine Hotels.com guest review
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