All hotels in King of Prussia, Pennsylvania, United States of America
1 room, 2 adults
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260 Mall BlvdKing Of PrussiaPA19406United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 544 reviews)

  • WiFi
    Good internet service
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Room
    Room is all right
  • Comfort
    Comfortable
1.0 / 5Poor
The room was good but the floor was very noisy..had to call the front desk two times..They did not tell us that their was a conference taking place
Genuine Hotels.com guest review
1 night romance trip Aug 22, 2015
William
US
5.0 / 5Outstanding
"Great Stay"
Have stated here multiple times while visiting Villanova. Great location, accommodating staff, clean/comfortable rooms, great breakfast buffet. Happy to see the hotel is now smoke free!
Genuine Hotels.com guest review
2 night family trip Aug 21, 2015
Kimberlee
US
3.0 / 5Good
"housekeeping issues misrepresentation of facilitiy"
There were blood stains on the box spring cover, several towels had stains on them in our first room. The staff member, Morgan, who I spoke to was very polite and apologetic, she moved us to another room, and gave us free breakfast vouchers. Our next room, again had some towels which had stains on them, and the arm chair in the room had four stains in a pattern-like shape which looked like blood, but staff following investigation said that they were food stains and did replace the chair and towels. We were disappointed to find out that the pool and gym were not in our hotel proper, but were in an adjacent hotel, which was too long a walk to get too. The online information needs to say that these are not on premise, but are offered by a neighboring hotel.
Genuine Expedia guest review
Other trip Aug 26, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel and efficient"
Clean, comfortable and well appointed. One annoyance was the air conditioning which was NOT responsive to the thermostat and was either ON or OFF and when on it got really cold! Other than that I liked the hotel.
Genuine Hotels.com guest review
1 night business trip Aug 23, 2015
Kim
US
5.0 / 5Outstanding
"Great Stay!"
Great Stay!
Genuine Hotels.com guest review
1 night trip with friends Aug 21, 2015
diane
US
5.0 / 5Outstanding
"VERY GOOD PLACE TO RELAX"
ALWAYS GOOD
Genuine Hotels.com guest review
2 night business trip Aug 21, 2015
DONALD
US
4.0 / 5Excellent
"You want to stay here!"
Jasmine at the front desk was professional, friendly, and efficient; the customer service experience was too notch! The room was immaculate, the shower heavenly, all linens clean & crisp! My only bit of feedback would to have black out blinds, particularly in the first floor rooms where anyone can see through a sheer curtain. The location is central to all major highways and wedding venue locations.
Genuine Hotels.com guest review
1 night trip Aug 22, 2015
A Traveler
US
2.0 / 5Fair
"Terrible customer service/management"
Looks can be deceiving. I gave good reviews upon check-in. Second day, room was never cleaned. This was not a big deal when I informed front desk. They just asked if we needed new towels. Many TV channels were out 2 of 3 days. Extremely dirty hallways. Complaints not addressed by management even when asked. We were told to come back later- he was busy. Terrible!
Genuine Expedia guest review
Other trip Aug 23, 2015
Chris
US
4.0 / 5Excellent
"Good bed, could be better service"
The hotel was comfortable, but there are noise from the hall way often and sounds loud.
Genuine Hotels.com guest review
2 night family trip Aug 6, 2015
Marisa
US
5.0 / 5Outstanding
"Great Stay"
Great Stay, Food & Cocktails in Lobby bar were fantastic, Nice break on the road.
Genuine Hotels.com guest review
1 night business trip Aug 15, 2015
Larry
US
4.0 / 5Excellent
Pleasant stay.
Genuine Hotels.com guest review
1 night family trip May 30, 2015
Patricia
US
5.0 / 5Outstanding
"College visit overnighter"
Just needed a resonable hotel for a college visit overnight stay. Great location next to King Of Prussia Mall. Very nice hotel, reasonable price, good breakfast at the hotel restaurant. Would stay again
Genuine Hotels.com guest review
1 night romance trip Jun 30, 2015
Mike
US
5.0 / 5Outstanding
Wonderful place to stay
Genuine Hotels.com guest review
1 night trip with friends Aug 7, 2015
Stephen
US
2.0 / 5Fair
There were kids running thru the halls and slamming doors ALL night long. Called front desk and nothing was done to stop. Even talked to the kids personally only to get some silence for about an hour and then right back to the ruckus. I felt the hotel should have done more..
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2015
Chris
US
5.0 / 5Outstanding
"What qualifies as quiet?"
We have enjoyed staying in the past. This time however, while on the 5th floor "Quiet Zone" we had to endure a romantic interlude through the wall at 2 :00AM UNTIL ALMOST 3:00!! It's not like we could interrupt but if you are putting guests in a quiet zone area, we should have been able to expect some sleep. I would recommend putting families in rooms that have a locked door between them or notify the guests regarding the locked door so that they may have the option of staying elsewhere. For example, there is one between rooms 536 and 538. We will never be in those rooms again. Thankfully, the second night it was quiet.
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2015
A Traveler
US
4.0 / 5Excellent
Older hotel but clean and comfortable and convenient .
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
A Traveler
US
3.0 / 5Good
"Not the best experience"
Overall the hotel was nice. Staff checking us in were nice and helpful; the lady checking us out not so much. There was a lot going on at the hotel that weekend so Friday night was busy. Our room was located not far from the elevator so everyone had to go by on the wing we were on. That would not have been bad but it seemed the people had never been in a hotel before. Yelling down the hall into the morning hours, running to the ice machine near our room; no hotel respect at all. I can't blame the hotel for rude guests.
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
Nancy
US
5.0 / 5Outstanding
great hotel at a great price. Elevators are quite a walk away from many of the rooms, but this Crown Plaza was really nice. Excellent breakfast.
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
Richard
US
5.0 / 5Outstanding
"EXCELLENT"
It was very relaxing....
Genuine Hotels.com guest review
1 night trip Jul 4, 2015
Donna
US
4.0 / 5Excellent
"Average stay"
Average stay
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
1.0 / 5Poor
"They put us in a handicapped room"
I reserved a standard king size bed room through Expedia. It is not cheaper ($129.99) a night. But when checked in, they put us in a handicapped room and refuse to change. We were told that they were sold out even we had a valid reservation about a week ago. If they were booked out, they should not accept Expedia's order. We were also told that we were put into the handicapped room because the Expedia's rate is low. In the evening, there was only one staff working. I tried to get some ice cube. But the ice machine from first to third floor were all out of order with no sign!
Genuine Expedia guest review
Other trip Jul 2, 2015
Chaplin
US
3.0 / 5Good
"Won't be back there ever!"
The front desk guest hostess we initially was greeted by was rude & not helpful regarding questions my wife & i had when checking in & after we came back from seeing where our room was located right next to a busy corridor & elevator when we were there for a quiet night away. She smugly gave us to another hostess for assistance who was very helpful, accommodating & took time to understand & resolve our issues. But as the saying goes you don't get a second chance for a first impression.
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
Kevin
US
5.0 / 5Outstanding
"Overnight only"
We were a bit hesitant about staying at a a hotel so close to the mall. But, this turned out to be a very pleasant surprise. We would stay here again. The hotel is convenient, friendly, clean and has the best shower I have had in a hotel in a long time. Thank you
Genuine Expedia guest review
Other trip Jun 29, 2015
a
US
5.0 / 5Outstanding
"Our stay"
Our stay in the area was business related. Our stay at the Crown Plaza was pleasant and restful after a busy day.
Genuine Expedia guest review
Other trip Jun 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to King of Prussia!"
Our stay was only one night, but we were greeted sweetly and the room was very clean and quite. We had breakfast delivered and when it was time to check out we running a little behind and all was okay with the cleaning staff. And it was SO CLOSE to the King of Prussia Mall!
Genuine Hotels.com guest review
1 night trip with friends Jun 19, 2015
joy
US
4.0 / 5Excellent
"I don't speak English. but the hotel it's the best"
Very nice.
Genuine Hotels.com guest review
1 night trip with friends Feb 25, 2015
celina
US
2.0 / 5Fair
"Disappointed"
Nice help at front desk. Location good. Hotel needs updated. Hallways are stinky. This hotel not keeping up with the competition. Find a better place to stay.
Genuine Hotels.com guest review
1 night family trip Mar 19, 2015
Rodney
US
4.0 / 5Excellent
"Our room"
The only issue I had with the room was that it had an odd smell.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
A Traveler
US
4.0 / 5Excellent
"Took son to college"
Comfortable but the constant slamming doors was annoying and you can hear every conversation in the hallway. The shower fixtures were falling out of the wall ( rm 202) Food expensive. I spent $36 I. A burger . Water and cheesecake slice
Genuine Expedia guest review
Other trip Jun 23, 2015
wt
US
4.0 / 5Excellent
"Satisfied from Pittsburgh"
Although I had booked anf received a confirmation for booking a room for Saturday through Monday I was told that my reservation was only for one night. If I had not called the front desk about checking in late I would never have know until I would have been asked to checkout on Sunday. I had to call the front desk and eventually go downstairs plus call Hotels.com to have them call the hotel to resolve the situation. The situation was resolved after the calls but this was very inconvenient and took time away from my stay in trying to resolve. Overall the hotel and my room were very clean however the only option for breakfast in the hotel was the restaraunt which was pricey.
Genuine Hotels.com guest review
2 night trip with friends May 30, 2015
Sheila
US
5.0 / 5Outstanding
"A plus"
very nice room right by the mall staff were great help
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
John
US
4.0 / 5Excellent
"One bad experience"
The hotel itself was nice. The only thing I didn't like was when we returned back to the hotel around 4:00 A.M. the next morning No one cleaned our room. Keep in mind we left that morning at 11:30 A.M. Dirty towels in the same place we left them. Not to mention dirty sheets. I called the front desk needless to say not helpful at all. We did get clean towel. I called back when another shift came in & the Manager gave us complementary breakfast for our inconvenience. Thanks a lot Kellie
Genuine Hotels.com guest review
2 night romance trip Jun 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
Wonderful staff,food was terrific.Well maintained. Very clean, everything worked properly. Would recommend highly. Would love to stay again.
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
Frank
US
5.0 / 5Outstanding
"Exactly what I needed"
Excellent hotel in excellent location for my business needs
Genuine Expedia guest review
Other trip Jun 20, 2015
Denny
US
4.0 / 5Excellent
"Good roof over our heads"
Nice stay for four nights. Good location with all you need in the area. Not far (by Sf or LA standards) from city center. Tough drive during rush hour. Friendly and helpful staff except the bartender who tried to pour me cheaper wine than I ordered and did all he could to hide the label. Hotel has no food or bar service until 4:30 when all the meetings end.
Genuine Hotels.com guest review
4 night romance trip Jun 14, 2015
George
US
4.0 / 5Excellent
"Convenient, clean, simple."
I was here for business. It is completely as expected. I had a small couch and coffee table, good shower. All fairly basic but completely fine for my needs.
Genuine Expedia guest review
Other trip Jun 18, 2015
eliza
US
5.0 / 5Outstanding
"Great Bang for Your buck"
Decided to stay after driving from NY. Room was clean, comfortable, and affordable. Room service was good n not too expensive
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Aaliyah
US
5.0 / 5Outstanding
"Nicest hotel I've state at in a long time"
Great bathroom. Very clean and modern. Lobby pleasing. Staff friendly.
Genuine Expedia guest review
Other trip Jun 15, 2015
Bill
US
4.0 / 5Excellent
This was a nice hotel for the price. Unfortunately, we were on the first floor and people that smoked outside made the smell come into our room.
Genuine Expedia guest review
Other trip Jun 15, 2015
cyndy
US
5.0 / 5Outstanding
"Great Stay"
I was there for business trip but enjoyed the stay and would love to return for pleasure especially with the mall so close. This hotel was great beautifully design, friendly staff it was well with the price. I did not expect it to be that nice for 109, as a person who comes to the philly area 4-5 times a year, I usually stay downtown which is much more expensive. But would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Jun 12, 2015
deborah c.
US
5.0 / 5Outstanding
"Overnighter"
Hotel exceeded expectations for cleanliness, friendliness, etc. The ability to use Bally's Fitness next door is a plus for those interested in the gym feature. Having the nearby mall with restaurants was a good feature as well. Unfortunately no continental breakfast was available.
Genuine Hotels.com guest review
1 night business trip Jun 11, 2015
A Traveler
US
5.0 / 5Outstanding
"This is the place to stay!"
Very clean. Friendly staff. Would definitely come here again.
Genuine Hotels.com guest review
1 night trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel very close to mall"
The hotel was very elegant and very nice. We were surprised at how nice it was being so close to the famous mall and yet reasonably priced.
Genuine Expedia guest review
Other trip Jun 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Save by the Crowne"
After a horrible 20mins at the Valley Forge Casino, this place was a lifesaver. The Valley Forge Casino resort personnel where absolutely rude and the room, a "hospitality suite," was a hot closet with a full bed we were grateful for the room and treatment of this staff. I highly suggest everyone stay here if they decide to participate in that casino. Stay here
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Shameka
US
5.0 / 5Outstanding
"Nice place, nice price."
Surprisingly nice, clean and comfortable hotel for the price. Came in late and didn't interact with many so can't really attest to service but nothing I could see that would prevent me from returning.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Thomas
US
5.0 / 5Outstanding
"Memorial day weekend"
We decided to stay at the Crowne Plaza while visiting Valley Forge. The place is clean and the atmosphere and people are very nice.
Genuine Expedia guest review
Other trip May 26, 2015
Mynor
US
4.0 / 5Excellent
"Get a new mattress"
The hotel was fine but I had the worst night of sleep, the bed by the window was horribly lumpy and so uncomfortable. Other than that, I would stay again if I had a different mattress.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
Maria
US
5.0 / 5Outstanding
"Excellent room especially for the price"
If you need to be in the King of Prussia area I doubt you can beat this place. The room was very clean and the bathroom was spotless. The heat/cool system was smooth. The bed was very comfortable. I would highly recommend this hotel.
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"A-1 stay"
Lovely clean comfy room with big clean modern style shower and lots of fluffy towels. The rest of my family stayed in another hotel which didn't have room for me. Thank Goodness because I got the better much nicer hotel! Haha!
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Victoria
US
5.0 / 5Outstanding
"Excellent location and hotel services"
Excellent location. Hotel was roomy, comfortable and clean.
Genuine Hotels.com guest review
1 night family trip May 13, 2015
lauren
US
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