I choose this hotel because i normally love everything Holiday Inn and because it was downtown. The hotel itself wasnt that great. my view was of a back alley/parking lot. Next time i would pay the lower price and stay a few blocks outside of "downtown"Genuine Expedia guest review
"In the middle of it all"
Our stay at the Holiday Inn downtown Van was good - not great (but for the comparable price it was certainly worth it). The room was comfortable but a little noisy as we were on the street side. I did a double take figuring out the bathroom situation (sink not in where the tub and bath are) but it was fine. The high points are the service and attentiveness […] of the staff. Wine glasses were promptly delivered and the desk staff was excellent, friendly and helpful. The location is perfect and within walking distance of pretty much everything. Starbucks is kitty corner and Timmy's down a block. The only real drawbacks are the hall impression (they are in big need of reno - look dated and tired) and the beds are 2 doubles (what hotels have doubles anymore??? Queens are pretty much standard) but they were comfortable and I slept well. All in all I'd stay there again -the price was right - I would have paid MUCH more just down the street. P.S. it's a breeze to get downtown on the train from the airport and costs 2.50 instead of a $45 cab ride. Easy peasy. Read moreGenuine Expedia guest review
The people were all VERY nice, helpful, and patient. Great location.Genuine Hotels.com guest review
"close to down town"
it was a nice stay,comfortable.Genuine Hotels.com guest review
"Very Convenient and Comfortable"
The hotel was very clean, check-in was quick and easy - We were given preference of the rooms that were available and allowed early check-in with no problem. The staff was very pleasant, and the room was extremely cheap. Very good quality for the amount paid.Genuine Hotels.com guest review
"Close to Dance Studio"
It was convenient ot what we where doing but there was several little things that needed corrected. There was no plug in the sink. The bed lights on one side did not work.Genuine Hotels.com guest review
"Perfect for our needs"
This Holiday Inn is gorgeous and clean! They must have recently redecorated and they've done a lovely job. The room was quite spacious and comfortable, nicely laid out. The only minor point was they could use new mattresses; they were hard as rock which made it hard to get comfortable. I know the chiropractors love that but I think they're the only […] ones... Read moreGenuine Hotels.com guest review
"LOcation was perfect for our needs"
It was a nice place to stay for the nightGenuine Hotels.com guest review
For the price of the room it wasn't worth it.Genuine Hotels.com guest review
"Wouldn't recommend it"
When we checked in, it was quite busy and one of the elevators was broken, so it took us a while to get up to our room on the 7th floor. There was a used bar of soap left on the bathtub's soap holder - I'm assuming from the previous guest??? The bathroom itself was tiny; the calking around the tub was dirty and pulling away from the tub. The bathroom […] door didn't fit properly; the paint was peeling from the door as well. The refrigerator didn't work. The air conditioning didn't work, so we had to keep our window open at night - this faced Granville Street, which is very noisy because of the bar crowds. The bed was not very comfortable - very firm mattress. I would not stay at this hotel again, and I would not recommend it to anyone - especially for the price - we paid $267 - for that price I would have at least expected a clean, comfortable room - nothing fancy, but definitely clean! Read moreGenuine Hotels.com guest review
Front desk very friendly and helpfulGenuine Hotels.com guest review
"Great hotel - clean, accommodating, and affordable"
Great stay in a comfortable, clean room. The staff was extremely helpful. We asked for adjoining rooms and fridges, and they delivered. A bit of a late check in (4pm) but they granted a late checkout. Overall, I'm very satisfied.Genuine Expedia guest review
The service was exceptional. reception desk staff knowledgeable and personable. the server at the restaurant in the hotel was particularly delightful. She completely compensated for the horrible menu.Genuine Hotels.com guest review
"Close to all amenities and waterfront"
The stay was great staff were very helpful. Hotel location was very close to everything. Only complaint I have is that we are a family of 5 and Vancouver taxis will only take 4 people. Had to rent a limo to get back to airport from downtown.Genuine Expedia guest review
Very nice hotel to stay at. They upgraded our room for free, and gave us a late check-out of 1pm. Great location and very secure.Genuine Expedia guest review
"stayed in worse and better...pay for what you get."
The elevators far too small and only 2! Please put signs up for guests to use stairs as an alternative. Room good stayed 5 nights sheets were not changed after 3 nights! Great location, able to walk everywhere.Genuine Expedia guest review
good hotel good staff good location not too expensiveGenuine Expedia guest review
"Central to downtown"
Very nice stay. My husband appreciated the smoking area very much. We were able to walk everywhere we wanted to go. Very friendly and helpful staff.Genuine Expedia guest review
The hotel is a bit confusing as there is an older wing that requires a different elevator to access. It was not easy finding this other elevator and it took us a while to find it. Then one of the elevators broke down as we were checking out. Other than that the hotel was fine.Genuine Expedia guest review
Very close to the city centre. So many good restaurant around the hotel. Good experience stay in the holiday inn.Genuine Expedia guest review
"Good value downtown"
Staff accommodating and overall hotel was good value.Genuine Expedia guest review
"Excellent Service & Value"
They were able to accommodate an early check-in and extended parking service with unlimited in/out privileges. Buffet breakfast on site is also good and cheap. Very accessible location to local shopping, restaurants and nightlife.Genuine Expedia guest review
nice room,but renovations still taking place. Also there was an extra gate in the parking garage, so we couldn't get out at night.Genuine Expedia guest review
Too far from main atractions in Vancouver. And I hated the air conditioner. In the other hand, rooms were very clean and comfortableGenuine Expedia guest review
The room was clean and modern with comfortable beds. The hotel is at such a great location to easily get around to major sights and shopping. The hotel staff was very accomodating and lent me an i-phone charger to use, as I had forgotten mine! Also, the breakfast area was classy and the food was so much better than you usually get at a small hotel!Genuine Expedia guest review
"Doesn't worth $100+"
The room is basically clean, but the front desk guy talks like we own him moneyGenuine Expedia guest review
The nightclub in the building was too loud. We were unable to sleep through the loud music.Genuine Expedia guest review
"A good hotel in downtown Vancouver"
A good room with plenty of space. Poor wifi connectionGenuine Expedia guest review
"An excellent downtown location"
Overall VERY good. Hotel rooms have been renovated beautifully. Price was right especially for downtown. Can walk to anywhere in 15-20 minutes. Restaurant/cafe is not bad either. Great buffet for $10! Staff were all excellent and had terrific recommendations! Elevators are in serious need of an overhaul: slow and very small.Genuine Hotels.com guest review
"Pleasant and convenient"
Although the hotel is a little far from the subway, it's still at a convenient yet quiet location. Friendly and helpful staff. Many eateries around. The Big Bus or Trolley stop is just across the street, which makes sightseeing more convenient. Free Wi-Fi was a plus.Genuine Expedia guest review
"Needs a little improvement"
A very comfortable bed, if a small room. However my room (639) was exceedingly quiet. I heard other guests complain about noise but I had no problem. The towel rack collapsed in the bathroom but was quickly reset. Breakfast in the lobby was no great shakes at all--purely institutional cooking, although the chipper staff made it palatable. Biggest problem […] is a problem I've had at other Holiday Inns--the feeble and erratic WiFi connection. They advertise it as free, but it often won't connect and when it does it's pretty sluggish. Read moreGenuine Hotels.com guest review
"Nice location and rooms, but terrible wifi"
The rooms are large and nice. However, there is no fridge or microwave. The swimming pool is enjoyable, however, there is no changing room. If you're on a business trip, you may not want to choose this hotel, as the wireless connection in the room is very unreliable and slow. I complained many times, but that didnt help at all.Genuine Hotels.com guest review
"Delayed check in but actual stay was nice"
We arrived at 3:15 and were told we couldn't check in until 4 with our Expedia reservation. Disappointing but no big deal, we hung around and had a drink. Lounge service was slow as one woman appeared to be the cook, server and bartender. When we went to check in at 4, we were told the room was still dirty and would have to wait another 30 mins. Hotel […] room was nice once we finally got into it but not a welcoming way to begin our brief Vancouver stay. Read moreGenuine Expedia guest review
Service was spectacular and hotel was nice/clean. One note, the Pool and Workout room need to be refinished. Pool room doesn't have a hot tub either, which was surprising.Genuine Hotels.com guest review
Great Hotel, however it was not great to be a guest and ask for a fitness pass that was not presented to us. Also, the service could have been a lot better in terms of customer interaction, asking if we need help with the bags, present us with some options for breakfast etc. Just my 2 cents.Genuine Hotels.com guest review
"A decent hotel"
Air conditioning in room was difficult to control and to actually turn off. The location of the hotel was about 15 minutes walk to the heart of downtown. However, not bad value for money and the staff were fairly friendlyGenuine Expedia guest review
there was no air conditioning ! room was unbearably hot ! window onlys opens a couple inches and could not sleep well because of the heat ! I wouldn't stay there again !Genuine Hotels.com guest review
"A great place to stay and relax."
The hotel worked great for us as a family, clean room and very friendly staff. There are lots of places in the area but this one worked the best for us. We were close to all forms of transit and it was an easy walk to the harbor and Grandville Island. I would stay here again.Genuine Expedia guest review
"Good but had better"
The pool was misleading from the picture. Was a bit on the small side and when asked to replenish the towels, nobody came. We had to share a towel. Parking was convenient, but on the expensive side. Stayed much closer to BC place and payed much less. Try to get a room that is not on the Granville Street side. It can get interesting out there at nig […] ht. Read moreGenuine Hotels.com guest review
This hotel is located very close to sky train, city bus and many resturants. There is a small resturant in the hotel. We only ate there for supper but it was very good. Staff there is excellent on things to do and ways to get there.Genuine Expedia guest review
"St Paddy's Day Parade"
Really great stay, location excellent. Good price for parking. Staff very friendly, bad advice on liquor store location though; should have asked if it was private- VERY pricey. Found BC store (one thing provincially run that's more economical!!) Would definitely recommend :)Genuine Expedia guest review
"A good stay with only minor inconveniences"
Our room's bar fridge wasn't working properly, and we had wanted to keep our dinner leftovers in it for a nice breakfast in the morning. While the room steward did take our food away for fridge storage downstairs, it was an inconvenience to not have it with us. There also wasn't a microwave on site, which would have been nice. On the up side, the king-size […] bed was wonderfully comfortable, and the beside CD player had nice sound quality. To another matter: The exercise room was well-equipped, but was separated by a whole floor from the indoor door, which didn't have a changing room or washroom (those were both in the exercise room). There were lots of clean towels in the pool area. For the price we paid and its highly convenient and walkable downtown Vancouver location (Robson Street is restaurant heaven!), this hotel was a good deal for us. The 3-Diamond Coffee Shop across the street has charming proprietors, a tasty breakfast croissant (ham, eggs, & cheese) plus coffee deal for $6, and knock-your-socks off locally-roasted coffee (they sell it for a very reasonable $12.95 by the pound too). We'll be back for a nice getaway weekend again! Read moreGenuine Expedia guest review
Very satisfied in general. We would come back.Genuine Hotels.com guest review
Incredibly helpful staff members.Genuine Hotels.com guest review
Staff was friendly and helpful, room was as expected. View was great! Housekeeping staff were super friendly, greeting me each morning and working around my schedule. Very happy with my stay.Genuine Expedia guest review
"incredible! loved it!"
went downtown with some friends to go clubbing and this was the PERFECT hotel. very well priced for the distance from all major landmarks, cleanliness, luxury, and nice staff! very highly recommended!Genuine Expedia guest review
While the appearance of the hotel is lovely, the service was good and the pool is great, the only major downfall to the stay was the fact that I could hear my neighbors through our bathroom vent which echoed throughout our room all night long! When I finally did call to complain the stated they would send someone up to deal with it right away and then […] I heard the phone ring next door and they didn't even go in person. Read moreGenuine Hotels.com guest review
"Great Hotel. Great Service. A Little Dirty."
The hotel and all the employees were wonderful and very helpful. The initial room we stayed in only had heat so they moved us to a different room with air conditioning without any problems. Both rooms were very nice, well decorated and comfortable. The second room's bathroom was dusty and dirty and looked like it hadnt been cleaned in awhile because […] it hadn't been used in awhile. Other than that, i would definitely recommend this hotel and will definitely go back again. Read moreGenuine Hotels.com guest review
"good for business trips around town"
Great staff. the guy that manages breakfest is amazing.Genuine Expedia guest review
"NYE, terrible service and maintenance"
My very worst hotel experience. Upon first arriving, there was a 15-20 min wait to check in. I guess it was understandable since it was NYE and check in time started around the time I arrived. My friends and I struggled to find space in their parking lot as they had very limited space. We ended up parking in the handicap spaces under their advice. We […] finally got to the rooms and they really weren't all that bad. Definitely an old building with aging room facilities, but it has been recently renovated. We soon ran into the issues. Upon the first flush, the toilet had broken. The heat never started up and was blowing cold air. Worst of all, the phones in the room don't work. I got a hold of a maintenance worker who advised they would bring over a space heater (which they never did). Honestly, service was terrible and maintenance was even worse. Read moreGenuine Hotels.com guest review
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