The stay was nice but the pool area was under construction and our room's heater would not turn off.Genuine Hotels.com guest review
"Hotel is a little dated but okay"
It was okay except for television was oldGenuine Hotels.com guest review
All other reviews pretty much on spot but hard to have a good breakfast when the Hotel has poor heating on a cold morning.Genuine Hotels.com guest review
first can't unlock the door, got another card, tv was'nt working, fan in the bathroom was'nt workingGenuine Hotels.com guest review
"1960's Horror Movie"
The hotel is extremely old and it has a smell. The elevator made me feel like we we're in a death trap. It looks like a ghost town and the people you see there look questionable. The room looked like I stepped into a time machine, and woke up in a real live horror movie! I wanted my money back but my wife was to tired. The shower head had a huge hole […] in the wall....which looked as though something may be living in there. The sheets smelled as though no one had stayed in that room for years, and the list goes on. I wouldn't recommend this place to my worst enemy! I would never go back! Read moreGenuine Hotels.com guest review
"Poor hotel service"
WE have to wait for 15 minutes out side of the hotel then some one open the front door and did not even say sorry.Genuine Hotels.com guest review
Good value. Wouldn't stay there on my wedding night, but for just about any other purpose where you are looking for good value this place would be it. Staff was good, location was great and breakfast eggs were served to my table and tasted fresh.Genuine Expedia guest review
"Needed remodel scheduled for Jan 2013"
Old property conveniently located to Atlanta Technology Park and cheaply priced. Let's just say that a packed pregnancy prevention device was found in the parking lot and an unpacked one found on the floor in my room! Nuff said.Genuine Hotels.com guest review
Hot tub broken and dining room coldGenuine Hotels.com guest review
We felt it was a very nice room for the price. We live in the area but had a pipe burst at our house so needed someplace for a night. We would have no problem recommending it to family or friends.Genuine Hotels.com guest review
"Most relaxing & friendly atmosphere"
The front desk staff were very friendly and helpful. The room service was great and the pillows were fantastic, I slept like a baby even being without my husband. Normally I can't sleep alone but it was a very safe and relaxing atmosphere. The only thing I didn't see but was too tired to look for was the gym that was supposed to be there. The pull looked […] beautiful as well. Read moreGenuine Expedia guest review
"Not bad at all"
Everything was ok for the price I paid.Genuine Hotels.com guest review
Overall we had a poor experience at this hotel. We were denied a roll-away, even though we offered to pay extra. We asked for extra sheets and pillows, and we were told we had to go down and get them. And, during breakfast, they posted a big negative sign saying NO FOOD can be brought back to the room. While the beds were comfortable, we stayed 3 nights […] but will never go back. Read moreGenuine Hotels.com guest review
"Close to all must see sights."
It could of been better, but need newer TV, better bed and a new door lock system.Genuine Hotels.com guest review
"this is reasonable"
The hotel was renovating so we didn't get to enjoy the restaurant inside the hotel. The breakfast was OK. You get bagels, cereal, eggs sausage bacon. I had better breakfast at hotels but that was nice it wasn't terrible. The staff was very friendly every time I asked a question they were helpful. The pool was nice. The hot tub was broken because they […] were renovating.I wouldn't stay here again not because I didn't like it but because while I stayed there I feel I got every experience it had to offer Read moreGenuine Hotels.com guest review
I was somewhat satisfied. The non smoking room did smell like someone had been smoking. But the clerk did offer to move me so I'll give him that. But the breakfast needs to improve. No variety and the waffles were cold.Genuine Hotels.com guest review
"Nothing special in the area..."
The indoor/outdoor pool was clean and the staff was very pleasant. But, the only ice machine is on the 4th floor, and it didn't work. The person at the desk has to go to the kitchen to get the ice for you. There is only one trolley for your luggage. The maids use it daily, so I had to request the use of it and had to wait a few minutes for it to be […] brought to me. There is only one microwave oven on each floor that you have to share. When making my reservations, I asked for a microwave and refrigerator to be in my room and when I got there I found that there was only the refrigerator in the room, which was inconvienient for me. The wireless internet didn't work in my room. I had to go down stairs for it to have service. The whirlpool isn't working at all and is drained. Read moreGenuine Hotels.com guest review
"It was ok"
I just stood one night for business trip, It was ok... I would not stay here again, room smelled horrible and hallway smelled like Mold.Genuine Expedia guest review
I was actually kind of hesitant about staying here, since it was so cheap, and I read some reviews about it being not-so-clean and noisy. We stayed here on a Monday night, so there weren't very many people.As soon as we entered, I could tell that it was an not-so-new place, and it was a little muggy in the lobby, but the lady at the front desk was very […] helpful and very nice EXCELLENT customer service. We went up to the room, and WOW I was pleasantly surprised by the room! It was a lot cleaner than expected, it had a big comfortable bed, clean bathroom, and most importantly, NO BUGS. There were a few stains here and there, but it wasn't too bad. This hotel is in a good spot because there are many stores and restaurants and even a movie theater within walking distance. When we stayed here, though, I tried to use the business center, but they only had one computer and it was taken apart and completely useless, and when we went to explore the hotel, we found much of it under renovation. Otherwise, I am very happy with my stay, and I plan on staying here again. Read moreGenuine Hotels.com guest review
I've stayed @ this hotel several times now. The rooms are clean & the desk clerks are always nice. The hot tub is broke, but theres always the pool. Breakfast is good also. The location is great because you can jump on the highway if you need to & theres a grocery store & other stores right across the street.Genuine Hotels.com guest review
Excellent.Genuine Hotels.com guest review
"Clean sheets, towels and bathroom"
My room was clean; clean sheets, towels and bathroom. I didn't encounter any plumbing or electrical problems. The main drawback was lack of a diner on the same side of the street as the hotel. I had to cross on foot a very busy large intersection to a diner. There had been a restaurant at the hotel but it was closed. I was informed by the front desk […] that plans for renovation of the entire hotel were underway and the restaurant would be re-opened. Thankfully they served breakfast. Read moreGenuine Hotels.com guest review
Myself and my son was up there for vacatio, we were about 30 mins from the city with traffice. The hotel was a little out dated but it was in the perfect location. There was also shops and resturants near by.Genuine Expedia guest review
"Hotel in Atlanta"
Called ahead of time and was told the WiFi worked but it didn't, the hot tub was not working, restaurant and bar was not open in the hotel and was just very unhappy. Thepictures on the hotel website is very misleading. Was there for training for my job but will not ever stay there again.Genuine Hotels.com guest review
"Great hotel for price"
We were very pleased with the Garden Plaza Hotel Norcross. It turned out to be in a very nice suburb (right across from a nice Publix, Target, Panera Bread, etc). The hotel was a bit dated but was much nicer than many inexpensive hotels-- for the price, we DEFINITELY would stay here again and definitely recommend it.Genuine Expedia guest review
"Over all not a bad hotel"
When I arrived the staff was friendly, I had been traveling all day however and did not want to go out on the road again, so I was going to dine in the hotel, the hotel restaurant had been closed for a few years the receptionist told me, after I stood there figuring out why it wasn't open and had to go ask. I read the breakfast was good, not so much, […] eggs and sometime potatoes, other then that it was thin one flavor bagels, white toast or an eggo, small muffins and pastry, plus activa yogurt, which I can't stand. The cups were the size of what you would use for mouth wash, and it wasn't real cranberry or orange juice. The worst was my last night there, my room became infested with lady bugs, I had a 2 Mon, 4 Tue, and a few Wed, as the weather got nicer, the lady bugs came, I spent all night killing them, rhey were flying over my head, falling on me, on my bed, when I thought I had finally gotten rid of them and went to sleep I woke up with the room full again, I was going to stay the next week because my conference was 2 weeks, but I had to cancel and book else where. The fridge hummed through the night, and there weren't enough electrical outlets, I would have let that slide, even dealt with the breakfast, but my room being overrun by lady bugs...... Just couldn't handle it!! Read moreGenuine Hotels.com guest review
I enjoyed it.Genuine Hotels.com guest review
my room had lady bugs there was no hot tub working the breakfast was bad they had no variety the smell in the lobby was bad i would not recommend staying here until everything has been updated and fixGenuine Hotels.com guest review
Needs a lot of work to get it to better rating.Genuine Hotels.com guest review
great plce to stay!!!Genuine Hotels.com guest review
The room was dusty and the breakfast was stale.Genuine Hotels.com guest review
"Dont waste your time"
Just stayed at the Garden Plaza for a week while I was in town for business. Their website makes it look like there's a nice sports bar in the lobby. The place is a ghost town which probably hasn't poured a beer in years. The pool is trashy....and the hot tub was empty with a hose in it. Dont waste your time with this place. I could have easily spent […] less in a similar area that had more amenities. Very disappointing experience...don't waste your money/time. Research the area, there are plenty of other places to stay around there! Read moreGenuine Hotels.com guest review
"Hotel was okay, not a bad value for the bucks."
Breakfast hot items were cold on second day. Bathroom toilet ran incessantly and was loud.Genuine Expedia guest review
"Old old hotel. Would not recommend."
Overall disappointed with the condition of the hotel versus the pictures of it online. Its very old and not updated at all. The beds were nice but that was it. The pool was not heated. The hot tub didn't have any water in it. The breakfast was ok but the staff was not very friendly. I'm sure it was a great hotel way back when it was built but no mo […] re. Read moreGenuine Expedia guest review
If I had known the internet was so spotty I would not have stayed there.Genuine Hotels.com guest review
"all around nice"
the ppl here are nice, the rooms are nice, it's just so NICE!Genuine Hotels.com guest review
"Nice place great price."
The only complaint I have is that the air / heating unit was a little loud. Not a deal baker though. The room was very nice.Genuine Hotels.com guest review
"Good for an overnight stay"
This is not five star hotel but it was clean, the staff was friendly and it was suitable for an overnight stay.Genuine Hotels.com guest review
My second time staying at this hotel! No complaints... however I would like to see them update the place...Genuine Hotels.com guest review
"Convenient Location and good area"
This hotel was previously a Holiday Inn. Close to grocery and other conveniences. Hotel itself is under new ownership. Hot tub did not work and was green. Pool was dirty and had leaves in it in the inside portion (indoor/outdoor). Business center had one computer that did not work and once I got it working employees did not know password to access internet. […] Room was clean but there was a huge hole in wall. Needed overall spiffing up i.e. caulking in bathroom etc. Lobby has large atrium so whole inside of hotel on all floors was freezing cold...and outside temp on days were there was 45-55 degrees. Would only recommend if got room for very inexpensive price. Read moreGenuine Hotels.com guest review
We had to move to 4 different rooms before we could get settled. we went from floor to floor because the rooms has a ton of lady bugs in every corner of the room and they were flying all around the rooms. It was ridiculous. I will not recommend that hotel to anyone.Genuine Hotels.com guest review
"The Garden Plaza"
Hotel is dated but a very good choice for the price. Very helpful staff. No complaints to speak of.Genuine Hotels.com guest review
"best so far"
i've been going to diff hotels n this city & thisone has been the best!! got it at a great deal!Genuine Hotels.com guest review
"Garden Plaza Hotel Norcross"
Nothing too extaordinary about this hotel. Room was pretty clean and breakfast was good. I have stayed here few years back when it was Holidays Inn & I think I would stay here again in future.Genuine Hotels.com guest review
"Don't stay in this Horrible place!"
The staff was rude with a terrible language barrier. Lobby smelt of dirty creek water. Maintenance of the hotel in whole was beyond failing and poor. I made reservations here for a suite, and they booked me for a normal room. I fought for my rights and to no avail, hotels.com had to re book me elsewhere. The worst hotel I had ever been to. Will stay […] at motel 6 before booking this place again. Well derserving 1 star! Read moreGenuine Hotels.com guest review
"Great Stay for the price"
This hotel was great for the price, like the others have stated, it does need to be updated. The bed was comfortable and the housemaids were really friendly. This is a good hotel for someone who will not be spending a lot of time in the hotel, but has activities or meetings during the day. It is very quiet.Genuine Hotels.com guest review
"Garden Plaza Hotel"
The hotel is nice, kind of old, but well-maintained. The wireless is unstable. The breakfast is awesome!Genuine Hotels.com guest review
Not Bad (Not exactly 5 star as listed). Not as "Modern" as most, but the room was clean. The Front entry needs some dusting. Very dusty structures and walls. Overall I would call it a 3.5 hotel.Genuine Hotels.com guest review
"Atlanta New Year trip"
It was very nice clean room very staff very good break fast. wee well be back soonGenuine Hotels.com guest review
Booked this room because the price was fair, was somewhat close to downtown Atl and had a spa hottub. Found it fairly easy, but actually getting to downtown was a series of odd highways and some backtracking. Staff was extremely nice and that was a huge plus. Breakfast was decent, for one that was included. Room was clean and bed was pretty comfortable. […] Hottub was not in service whatsoever, and that was one of my main reasons for booking. Really needed a good soak and was hoping to do that during my mini-vaca. The hotel was extremely outdated with very old decor in rooms (allbeit very clean). Refrigerator in room was dreadful with broken seal, but that wasn't a deal breaker. One could clearly see that this hotel was very nice in its hayday, but hasn't had any updates in many moons. It certainly didn't ruin my stay, but I won't be going back. Clean, very friendly staff, super quiet, decent breakfast, extremely outdated, sad refrigerator, non-working hot tub, so so bed, pitiful toiletries Read moreGenuine Hotels.com guest review
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