"hope you don't look young."
This hotel was in a great location for wanting to be downtown and also to get to the Wilma Theatre. My largest complaint was when we got there it was fairly busy, a lot of people were checking in and one man at the front desk gave everyone a small talk about the noise policy as the were checking inn, which is completely understandable. BUT when I went […] up to check in, he gave me this same speech then included this hotel was a strict non-party place and non-smoking as well. I didn't say anything at the time, but I felt he decided to include these things due my age. I am younger and was there with a few of my friends but we were not being loud in the lobby and gave him no indication to feel this way. This comments were strictly based off how young I look. Which frankly is even younger than I am, regardless I was raised to be respectful and I will not tolerate age discrimination in a facility that I am paying for. I will not be staying here again nor will I recommend it. EVER Read moreGenuine Hotels.com guest review
"good hotel better location"
The only thing that wasn't nice was the tv cabinet. It had this really annoying rattle every time someone walked by. Other than that it had a great location right downtown where you can walk everywhere.Genuine Hotels.com guest review
just wish they would bring back the complimentary breakfast.Genuine Hotels.com guest review
This was a fine place to stay. The room was spacious enough, the bathroom was very good, with granite counter, but the lights were low wattage. Otherwise, very fine place.Genuine Hotels.com guest review
We were just here for one night, and it suited our purposes. Room size was good, and the beds had plenty of blankets. Only complaint was the bathroom was too small.Genuine Hotels.com guest review
"Great Hotel, Awful Night Steward"
Overall the hotel and the room were as expected. That being said, the staff were sub par, especially the child we checked in with. I say "child" because of the fantastically lackadaisical way in which he treated me and my girlfriend. He even made an attempt to mock us as we made our way back to our room for the night. Needless to say, interact with […] this man-child at your peril. Read moreGenuine Hotels.com guest review
"NEEDS major updating!"
Needs updating. My sheets were not clean and the hot tub/pool area is so out of date. The hotel looked like it was falling apart in places. The only redeeming factor is locationGenuine Hotels.com guest review
Reviews are based on a very short stay. Got in late and left early. Front desk staff was polite. Room was very clean and in good condition. Bed was very comfortable.Genuine Hotels.com guest review
"Holiday Inn Stay"
Everything was great except our room had three light bulbs that were out. There was a little garbage left over from the previous guest and we tried to enjoy the hot tub in the morning, but the water was freezing! The Bar and Restaurant were nice!Genuine Hotels.com guest review
"Loved staying at the Holiday Inn Downtown!"
King room was spacious and very nice, location was perfect - very easy to walk almost anywhere downtown.Genuine Hotels.com guest review
Great location. Great atmosphere. The hot tub was still not warmed up in the morning (10 am) which was a disappointment after a night on the town. The room was by the elevator so you could hear drunken people coming back after midnight through 3am.Genuine Hotels.com guest review
"Good place to stay for checking out old town"
This was a decent holiday inn for the price! Enjoyed the bar and restaurant as well as spa, pool, and sauna. Super close walking distance to multiple restaurants and breweries. A few yards from the river as well. Definitely will stay here again.Genuine Hotels.com guest review
"Ideal Location & Clen Rooms"
Perfect location downtown near the river and restaurants & shopping.Genuine Hotels.com guest review
Parking was tight... But overall was great!Genuine Hotels.com guest review
"OK hotel, not sure about the area"
I had my car broken into while parked in the lot in front of the hotel. Although I understand you park at your own risk when I went in to inform the front desk they couldn't have cared less. That was disappointing to me.Genuine Hotels.com guest review
"very friendly and helpful"
Great trip returning my childGenuine Hotels.com guest review
"new years day"
close to downtownGenuine Hotels.com guest review
"Great place to stay!"
Great place to stay. I've atayed here numerous times for business and since the remodel it is a very clean high end hotel. The staff is always friendly. They do not offer a continental breakfast but they do have a restaurant in the building. I would recommend going across the street to market on the front for meals and coffee tho.Genuine Hotels.com guest review
"A Very Reliable Place"
We often stay here on our to visit family in Montana, and it has always been very good to us. Nothing too fancy, but very clean and friendly. Very good food in the restaurant: great breakfasts! And the pool is also great!Genuine Hotels.com guest review
I love staying in this hotel...staff is so helpful and it is so close to everything.Genuine Hotels.com guest review
"comfortable and convenient to downtown & river"
We enjoyed our stay. We find the customer service really quite good-all questions were addressed quickly and our needs taken care of. The convenience to downtown and walking to the river and trails are added attractions for our needs.. The courtesy vehicle is a plus as well. The only complaint was the "hot tub" seemed quite HOT and did not seem to cool […] down a bit. That was not the case last time we stayed. Read moreGenuine Expedia guest review
"Great place for downtown Missoula"
The Holiday Inn Downtown was perfect for our visit to our daughter.Genuine Expedia guest review
Great service, friendly staff, clean rooms and lobby spaces, overslept a little and was not hassled for missing check out time.Genuine Hotels.com guest review
The hotel is in a great location and the staff was wonderful. Convenient shuttle from Hotel (you won't need a car if you are in and around downtown Missoula) and they had bikes for use. The spa and pool was very nice as well. The only downside is the noise coming from other rooms. It is not as if the people were being loud but my room (and my colleagues […] rooms) had at least 1 if not 2 adjoining room doors. When the people next to me were carrying on a normal conversation it was like they were at the foot of my bed. I had to lower the air conditioning so it would stay on all night and try to drown out the noise. So that would be my only complaint. Holiday Inn, fix those doors! Read moreGenuine Hotels.com guest review
The hot tub was cold and the jets shot the water up and out of the jacuzzi. It was a pleasant & comfortable place to stay. The staff were nice and friendly.Genuine Expedia guest review
"Nice Hotel in dowtown Missoula"
Great location along the river with easy walking access to most downtown locations. We didn't rent a car. But the hotel-provided transportation van service was very convenient. Room was clean & comfortable with river view. A little more storage space for clothes would have been nice. Small in-room refrigerator was a welcome plus. Only downside was our […] inability to control the in-room heating & cooling equipment. We were comfortable but the controls on the unit or the thermostat on the wall, did not seem to affect it's operation (?) Lobby internet access with printer, was very handy for printing boarding passes for flight. Read moreGenuine Expedia guest review
After driving from Salt Lake City, the young man at the front desk was very nice. He checked us in quickly and showed us on a map where all of the resturaunts in downtown Missoula with in walking distance were. More hotels should have top quality service like this.Genuine Hotels.com guest review
dark and not well maintained. dark and not well maintained. dark and not well maintained.Genuine Expedia guest review
"Great hotel on the river and in Downtown"
This hotel is at a fantastic location, easy walkability to all of downtown Missoula. It is close to everything including restaurants, shopping, breweries, parks and the Clark Fork River. The room was nicely appointed and clean with a large bathroom.We definitely enjoyed our stay here.Genuine Expedia guest review
nice staff, clean/new room, great location!Genuine Hotels.com guest review
"Not worth the price"
Can't beat the location but for older rooms with less amenities, not worth the price compared to others for similar prices in Missoula I've stayed in. Bathroom was tiny with no fan to vent water vapor. Restaurant was reasonably priced. When I booked I chose a room with a view which the booking on hotels.com indicated a room with a view to the outside, […] what I got was an inside room which had window out to interior of hotel which meant basically needed to keep curtains closed because any number of rooms could look right into ours. Staff was very nice but really not worth the price compared to what I can get elsewhere in Missoula. Room still had garbage in refrigerator and not cleaned very good. Manager did come clean the fridge but again, really, for the price charged shouldn't have to put up with that kind of stuff or at least get a break in price. Read moreGenuine Hotels.com guest review
"Lovely outside patio and foodservice."
The back patio overlooks a lovely green area that borders a walkway along the river. Food service was excellent. While the indoor pool was fine, there were lapses in providing towels and maintaining the heat in the whirlpool.Genuine Expedia guest review
We enjoyed out stay at holiday inn Missoula. Great location close to restaurants, shops, and waterfront. Would definitely stay here again.Genuine Hotels.com guest review
"Nice location-close to river, walkable to downtown"
This is your standard Holiday Inn. It's in a good location, the rooms are clean & comfortable. The service was good in that we got there early & they called is when our room was ready. It was not so good in that we had an early morning flight so had asked for a wake-up call but never got one. Good thing we used our phones as backup.Genuine Hotels.com guest review
"Hotel close to downtown"
Put us in a suite that was not really a suite it had a Murphy bed and was very uncomfortable and bathroom too small. Would not stay here again was very over priced Hot tub did not work either and fitness room had outdated equipmentGenuine Expedia guest review
"Not an good place to stay!"
The hotel is conveniently located in downtown Missoula but is very dated and over priced. Whatever happened to a free breakfast? There were serious plumbing issues, the rooms were small, housekeeping was mediocre, there was only 1 elevator etc. It was just plain shabby. The staff was very nice and helpful and the shuttle to the airport was excellent. […] All in all, the hotel is overdue for some major renovations! Read moreGenuine Hotels.com guest review
"Down at the heels for a Holiday Inn"
This is not up to the typical Holiday Inn standards, but is passable. Looks pretty aged all around, and sticky stuff in the carpets is disconcerting when barefoot. Really nice staff. All our friends warned us to eat nearby instead of hotel, which was well advisedGenuine Expedia guest review
We stayed here for a family wedding in Missoula. Perfect for families and close to the town.Genuine Expedia guest review
"great location, not so great hotel"
I mainly chose this hotel because of proximity to.downtown and.to the skatepark for my son. This.is an.older hotel and most of the rooms.have.one window which faces into the atrium. Hence it is bright and noisy until at least 11pm and they play pretty loud music in the.atrium as early as 8:30 am. The walls are extremely thin, you can hear everything. […] The woman next door had her tv on at 11:30 pm really loud. After asking her to turn it down (she didn't) I called.the front desk and.they sent someone who only knocked on her door and said "security" . She turned it down only slightly. They were out of earplugs at the desk and acted.helpless.."I know, its a.noisy hotel". I suggest a stock of earplugs for every guest. Best things: free.parking and the market a block down for great foods and coffees. But left NOT well rested. Read moreGenuine Hotels.com guest review
The hotel is in a great location, very close to everything we needed, and had a farmers market just across the street. Rooms were typical, and clean. The only negative I can relate is that on our last night the people in the room next door came in late, not the hotels problem, but in the morning we both smelled cigarette smoke, so it was obviously coming […] in from the adjoining room. Not real heavy, but still :-( Read moreGenuine Hotels.com guest review
"Nice hotel. Close to the trail and downtown."
Enjoy staying in Missoula especially the hotel is close to the downtown area.Genuine Expedia guest review
Management slow to respond to after-midnight disruption by unsupervised children. No offer of comp for inconvenience. Poor room layout/floor plan. Dreary interior decor. After multiple tries to enjoy this location I give up. The only thing going for it is good location.Genuine Hotels.com guest review
The room was clean, beds comfortable, towels were fluffy and shower worked fine. Hotel had a hot tub, pool which we did not use but noticed it was enjoyed by others. Got a good night's rest in a clean environment at a reasonable price. Couldn't ask for more.Genuine Expedia guest review
Great stay, very clean, would recommend to friends and family.Genuine Expedia guest review
We arrived late and they had trouble finding a room for us that accommodated our dog even though we had let them know in advance. They hotel rooms are in a U shape and we finally got a room at the farthest end of the U which we had to unload two small children, dog, luggage, pillows etc. to. It was a long walk to even take the dog out. We arrived after […] 11 and the lobby was crowded and loud and a bit out of control. The room was fine, serviceable and fairly clean but the distance to a door was ridiculous having a dog. The front desk teenager type girl acted as though she was doing a favor and was kind of rude. Won't ever stay here again. We are fond of Holiday Inn's but we will give this one a miss. Read moreGenuine Expedia guest review
"nice place to stay--close to fun events"
It was a great place to stay--close to wonderful walking trails along the Clark's Fork River, really great farmers' markets (2) on Saturday in downtown Missoula. There was an afternoon BBQ cook-off in the park near the hotel 5/31. The park also has a kids play ground and carousel. Also an indoor pool and spa at the hotel to relax in. Awesome place to […] stay!!! Read moreGenuine Expedia guest review
"Great hotel stay in Missoula"
Everything was great here, from start to finish. Quick and helpful check-in, comfortable, roomy, clean accommodations, nice hot tub, pool, gym, sauna area, and close walking distance to everything in downtown Missoula. Wouldn't change anything.Genuine Hotels.com guest review
Hotel is nice but not as good as other Holiday Inn's I have stayed at. The employees seemed distant, and my room was dusty.Genuine Expedia guest review
"A beautiful hotel in a beautiful town!"
The area was beautiful, and the hotel was too! Travelling for 4 days, this was the best stop we made along the way. Awesome in-room dining, very friendly staff, very comfortable bed & pet friendly for sure! Highly recommend this hotel for any traveller.Genuine Hotels.com guest review
Great location close to U of M. Room was fine, but bathroom was tiny.Genuine Hotels.com guest review
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