Great Location, clean, well managed, and great access to downtown shopping & resturantsGenuine Expedia guest review
We stayed on the 3rd floor, couldn't get the trolley on the elevator easily. It was really tight then when we came to our room, the doorway was the same. The floor in the room creaks when you walk by, shaking the TV stand. The pool water is contaminated I don't think they clean or chlorinate, I know it's spring and it's indoors, my child got sick with […] just one swim. I usually stay at Wyndham or Hawthorne, I thought to try this but I don't think I'll be returning. Read moreGenuine Expedia guest review
"It was ok"
Very noisy. The rooms need more sound proofing.Genuine Hotels.com guest review
The set up is horrible! My first room overlooked the inside courtyard and there was no outdoor lighting nor window nor air. I had a baby panic attack. They arranged another room on the other side of the hallway with no problems. I left my wallet down at the desk which she immediately brought to my room, instead of calling me and having me go down and […] get it. It's right by the river to have a good run or walk. It's an active river front. I will book here again as it was central to my business associates and very close to one of my very favorite main streets in America. I will just ask for a room with a view to the outdoors. Read moreGenuine Hotels.com guest review
Our stay was fine. However, the Hospice Ball was going on during on time of stay. We were not informed of this by the front desk, only by process of elimination. It got quite loud later in the day and it was very hard to take a rest. We weren't ready for room service one day so they slipped a note under the door saying we could call when we were ready. […] So we did, left a message, but no one ever came. Minor details, but I think they could amp up the customer service a bit. Read moreGenuine Hotels.com guest review
"Plenty of room & Covenient to downtown"
Always a pleasant experience and convenient to downtownGenuine Expedia guest review
The hotel was pretty nice, and the pool was also pretty nice. The hotel was curiously dog-friendly: we saw several in the lobby and around the hotel more generally - but then it was not overrun by dogs - I was worried when we first saw the dogs in the lobby (we're do not have a dog), but then steadily reassured that the dogs didn't, so to speak, own […] the place. Read moreGenuine Hotels.com guest review
"Loved staying here!"
I love that the staff where all wearing Montanta t-shirts. It was fun to see them celebrate the local community. What a friendly team!Genuine Expedia guest review
nice comfortable beds. friendly serviceGenuine Hotels.com guest review
"Don't forget to ask about childrens sports teams"
We paid extra for a park/river view. but after we put up with children running through the halls and playing basket ball in the hallway to the elevator our only option was to change rooms, and you know what a hassle that is! Of course our second room was not a river view and the games continued. We were unable to use the pool because at any given time […] there were 30-40 7-10 year old boys using it! This was our anniversary celebration and the only good feeling we came away with was that our children were GROWN! The elevator and the hallways were strewn with room service debri, like smashed chips all through the hallway and elevator Read moreGenuine Hotels.com guest review
Asked for a quiet room. Sent me up to the 4th floor farthest away from everyone. At 11 p.m. a load neighbor entered the room. Sound through wall was loud but short lived.Genuine Expedia guest review
"Ok, but not the best"
Was not asked about what room placement I wanted and people walking above me kept waking me up. Would have rather picked a room on the sided.Genuine Expedia guest review
The hotel was a pleasant place to stay in uptown Missoula. No newspaper or free brk but restaurant avaliable.Genuine Expedia guest review
"The staff was great. Very accommodating!"
Overall condition of our room and the hotel was superb. The exceptions are: Metal drain plug in the tub did not seat properly to take a bath. The hot tub could use some updating. The stucco edge was peeling (paint and stucco). One of the two heat vent covers on the floor had rotated off. My son-in-law repaired it.Genuine Expedia guest review
We got stuck with one of the rooms on the inside of the hotel. This meaning the window/balcony is facing an internal courtyard. Not ideal with a noisey conference taking place. Also, there were TWO adjoining rooms to ours with thin hollow doors. Again, very loud! Opt for a room on the outter section.Genuine Hotels.com guest review
Very nice hotel, good location. I was very happy with the total experience including the price I received.Genuine Expedia guest review
"top notch all the way!"
great value!Genuine Hotels.com guest review
Very comfortable, clean hotel located just a few blocks from restaurants and bars.Genuine Hotels.com guest review
"Wonderful! Would have stayed longer!"
What a great hotel! Lovely property on the river with large grassy play area for kiddos and dogs. They even provide lawn toys for the kids. The outdoor deck/bar was the best. They were showcasing local musicians the night we were there. The weather was cool, drinks were good and the food was delicious! Our room was beautiful and very clean. The front […] desk staff was more than accommodating and even offered our dog a cookie. Read moreGenuine Hotels.com guest review
"Great room steps from the historic district"
I've stayed here 12 times over the past years. The rooms could need an update but it's still the best bet for visiting downtown Missoula.Genuine Hotels.com guest review
Great downtown location. Although we arrived late in the evening and they oversold the hotel, the staff did everything to get us a room for the night at another hotel.Genuine Expedia guest review
The hotel staff was very friendly&helpful; however the room wasn't very clean& the walls are exceptionally thin. We could hear everything going on in the adjoining rooms and hallway.It was difficult to get a good night's rest.The atmosphere was nice but generally disorganized.We chose this hotel because we wanted to take a mini spa/relaxing/romantic […] getaway The locks for the pool/spa were malfunctioning, so we had to repeatedly get staff to key us in.Once in, we learned the electric sauna was not left running and had to warm up for quite a long time before we could use it. It just would have been nice to actually use one of the services that we chose this hotel for.Breakfast was the most difficult problem - the hotel offers packages that "include breakfast", we actually received a $10.00 off (per person) voucher. At first this wasn't communicated, so trying to understand what was included and what wasn't was annoying.The breakfast was delicious but the complications around payment were frustrating enough that would not recommend that package to anyone.Just get the bill upfront instead of what we did.We had to make clarifications each morning because our credit card was being charged again for the breakfasts.I would not stay here again - but in saying that, the staff were extremely friendly&willing to sort out problems - it just seemed like there were perpetual problems. Read moreGenuine Hotels.com guest review
Nice hotel downtown. Walking distance to many shops, bars, farmers market right next door. Plenty of parking. Very nice grassy area between hotel and the river. Hotel had musician playing on back patio...made for an excellent afternoon in the shade. Really good breakfast in restaurant. Will be staying here again next time I want to be downtown Miss […] oula... Read moreGenuine Hotels.com guest review
"Clean and comfy BUT severe noise bleed from lobby"
The room was very clean and the king size bed was comfortable. However, the noise insulation was terrible. My room was close to the lobby and I could hear all the chatter from the other guests. Tried putting a towel under the door to muffle some of the sound but it didn't help much. I ended up sleeping with ear plugs to block the noise. Other than that, […] all was well! Read moreGenuine Hotels.com guest review
In general was a pretty good place to stay. Definitely an older renovated hotel. Hot water in the shower was luke warm at best.Genuine Hotels.com guest review
Within walking distance of the campus. Nice bar patio, close to the walking path, good live music, good rates Would stay again and recommend to friends.Genuine Hotels.com guest review
"Beautiful and convenient location"
Good all around. Most of the staff was very helpful and friendly. Great location too. The only two drawbacks were minor ones. The bathroom in the queen sized double bed room was so small, two people could not stand in the bathroom. I know that that can't be fixed now but it made getting ready time longer. The second small problem were the beds were […] a little bit worn. You could feel the sag where the mattresses were getting worn out. But hey, the hotel is located by the river, the patio bar was fun, were borrowed the bikes and rode around, all in all had a great time. Montana is great. Will defiantly stay here again. Read moreGenuine Expedia guest review
Excellent staff, clean and friendly atmosphere. Respected our privacy.Genuine Expedia guest review
Hotel is conveniently located next to the Farmers Market under the bridge. Friendly staff and safe neighborhood. Hotel Sauna did not work, but the pool and hot tub was decent and clean.Genuine Hotels.com guest review
"Convenient for visits in Missoula"
Super accomodations! Great staff. Great location. would stay 100 timesGenuine Expedia guest review
Great hotel downtown on the river wonderful staff very clean lots of things to do and see the pool was down the time of our stay so they gave us passes everyday of our stay to currents water park also the would shuttle you to and from very pleased with our stayGenuine Expedia guest review
I was pleasantly surprised at the hotel. The location was perfect for roaming around the historic downtown area.Genuine Expedia guest review
"Right on the river"
Location was super, but staff could have been friendlier. Pretty much discouraged extending stay. Raker shuttle driver at Holiday Inn was kind and extremely helpful.Found better rate at Hilton, plusher and superub customer service.Genuine Hotels.com guest review
"Nice place to stay."
I enjoy staying at this hotel because of it's closeness to down town. The hotels restaurant and bar are excellent and I really enjoy just hanging out at the hotel. The staff is very friendly and helpful. The only complaint I have is that the room I stayed in had an extremely squeaky door and it almost looked like it had been pried open at one time. […] Otherwise, the interior of the room was in great shape and very clean. Read moreGenuine Expedia guest review
"Nice Stay, just as expected"
Very good.Genuine Hotels.com guest review
"Great place to stay"
We've stayed there before and have always enjoyed it, but the staff during this visit were even more friendly than before. They went above and beyond to make sure we were comfortable and they were always smiling!Genuine Hotels.com guest review
good service, good location room was clean and room service was good. bed very conftable and clean i would stay there againGenuine Hotels.com guest review
"missoula Holiday Inn"
NIce staff at check in and upgraded our room to a river view for no extra chargeGenuine Hotels.com guest review
"Great stay in Missoula"
This was a great hotel, very helpful and nice staff.Genuine Expedia guest review
"Holiday Inn is A OK."
Clean, close to downtown. Walk to Restaurants. Bath and Body works shampoo! Could do with coffee or tea in the lobby for morning departures. Would love pay movies and iPod dock clock radios as well. Biggest annoyance I'd the elevator proximity to some rooms. Poorly designed. Really good stay though overall. I'll be back.Genuine Expedia guest review
"Hotel in Downtown Missoula"
This is a nice location and it was great not to have to drive after dinner and drinks. Easy walking distance to just about anything downtown.Genuine Hotels.com guest review
"February stay in Missoula"
Very nice hotel, close to everything downtown. The only bummer was that the hot tub wasn't working at the time.Genuine Expedia guest review
The room was too warm at night. I turned the thermostat down and it still was way too warm in the room. Other than that, the hotel was okay. I would stay there again, if I had to.Genuine Hotels.com guest review
"Relaxing get away!"
Front desk was very helpful and attentive. Althought there was a conference in the hotel, they kept it comfortable. The room was clean except the dirty napkins from the previous tenant. The pool and hot tub were clean. The restaurant went out of their way to get food for me after the kitchen had just closed. Located downtown with the availability to […] many stores and interesting sites. Read moreGenuine Expedia guest review
"Thoroughly enjoyed our stay"
We where there for a girls weekend to celebrate my birthday and had a blast. We especially enjoyed Antoine in the restaurant! He was very personable and took great care of us. Check in and out was very efficient and I enjoyed that they offered us a bottle of water. It would have been nice to have a microwave in the room, but other than that it was perfect […] for our purposes and I will be staying there again! Read moreGenuine Hotels.com guest review
The Hotel staff was very friendly, and informative. Services were very good, and the pool / sauna were comfortable.Genuine Expedia guest review
"Comfort was great."
The room and service was great. We missed the continental breakfast, but they do have a restaurant. Would recommend this hotel and we'd stay there again.Genuine Expedia guest review
"Just passin' through"
So sad we could only stay one night. We used the "unpublished hotel" feature so didn't know what to expect. Every single staff member was friendly and helpful. The restaurant is nice, the food is good, and kids eat free. We were even able to take our kids into the bar area to listen to the evening entertainment. They loved the pool, we liked the jacuzzi. Our […] room was huge, clean and comfortable. The balcony overlooking the interior of the building was fun. We would love to come back and stay a little longer, maybe get to know Missoula a little better. We would stay here, because it's right down town. Read moreGenuine Expedia guest review
"Parkside is slipping a little"
Overall the Holiday Inn Parkside is a decent place to stay, but it's beginning to slip a bit. Our room had a missing light bulb, a dirty vent and grout in the bathroom, but for the most part was clean. There was a New Year's Eve party in the ballroom but we couldn't hear it from our 4th floor room. But the walls were thin enough that the party goers […] returning to their next door room were extremely loud; sounded like they were in our room! The pool and fitness room were well maintained and the breakfast buffet was good, though overpriced. Read moreGenuine Hotels.com guest review
"virtually no internet"
wireless was btwn 12 and 24 kb/, and wouldn't load the sign in page! Help said "it was just the way it is".Genuine Expedia guest review
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