"Carry your cell phone!"
Housekeeping staff was excellent. Room was adequate, but instead of a desk - have a table in the room if possible. When we wanted to eat a take-out dinner, we had to sit on the beds to eat ... only one chair. The phone would not allow a local call to be placed. Tried all of the suggestions from the front desk - dialing '9', then '1' followed by local […] #. NOPE. Tried just '9' then local #. NOPE AGAIN. Nothing worked. The front desk tried to fix the problem. NOPE. Finally, on Day##, a local relative informed us that the telephone company had over-lapped two area codes and we had to use the area code plus the local # to get through. THAT STILL DID NOT WORK! So we had 6 long-distance calls on our cell phone that should have been free local callings. The parking lot was full of potholes, but it was only mirroring the area roads and avenues ... Pennsylvania - Land of 10,000 potholes! I know, we hit most of them! Read moreGenuine Hotels.com guest review
"Photos must be from previous owners"
This place smells of mildew and is beyond outdated. The pool tile is covered in mold/ mildew. The lobby looks like a scene from a horror flick. There are ceiling tiles that are plastic, shaped like a funnel that catch water penetrating the ceiling and then are funneled into buckets for removal. Our refrigerator was covered in burn marked from cigarettes. […] This is a party motel, not a place for children which we learned the hard way. DO NOT STAY HERE!!! Read moreGenuine Expedia guest review
"horrible smell in the room, dirty hallways"
had to stay here in an emergency, but won't stay again. the halls were dirty, with a towel on the floor in front of our door. the room smelled pretty bad alsoGenuine Hotels.com guest review
"Clean but basic"
This place was easy to locate as it was right off of 80 and close enough to a number of attractions. The room was clean and spacious and had a fridge and microwave. No breakfast included, but we got a coupon to the restaurant that we didn't end up using. There is an indoor pool with a glassed in area and a patio for outdoor eating. For the price, it […] was a good deal. Amenities were basic but we enjoyed our stay. Near shops and supermarket. Read moreGenuine Hotels.com guest review
"close to hospital"
The pool was very warm, which was nice. Pool was dirty, and all around the pool was dirty.Genuine Hotels.com guest review
There are no elevators in this hotel and very confusing layout. I would not stay here again.Genuine Hotels.com guest review
Good for an overnight stayGenuine Hotels.com guest review
Weeds overgrown. Carpet torn. Half of arcade doesn't workGenuine Expedia guest review
satisfiedGenuine Hotels.com guest review
"I like the hotel overall. But the smell not really"
I like our room was clean and nice. But the hotel smell don't really. I sprayed some of my perfume to feel like my room lol.. Service kind of polite on the front desk... Not bad.. Should smile more and be nice to customers just little advice .. My humble opinion .. From Ct .Genuine Expedia guest review
"Easy access for eatery and shopping and fun."
We were a group of 6 with ages ranging from 13-57 and we need to find a hotel that is situated in the center of each other interest. Food, shop, mountain adventure, water park, shooting range and horse riding. And this hotel location has it all!Genuine Expedia guest review
"great place to stay"
Room was convient to everything. Pool great. Beds VERY comfortable and best pillows I seen in a long while. Free paper available at desk. Staff very nice and friendly. Convient to restuarents and things to do. Easy access and egress from lot to road.Genuine Hotels.com guest review
When we arrived the desk clerk was terrible, she could not be bothered. I posed two question to her about the hotel, her answer was I have never eaten there. We were asking about the hotels accomations. Later I had my grandsons in the pool, she just walked in at 9:35 and shut the lights off.Genuine Expedia guest review
"nice place to stop from Ohio to NYC"
Right off the highway. Close to everything. Nice facilities (for the price). Breakfast was not included, but everything else was good. My 3 little kids loved the indoor pool!!!Genuine Hotels.com guest review
"Average hotel in desperate need of so tlc."
Expedia recommended this room when I searched for 3 adults. The group was myself, my wife, and my 18 year old son. The room was listed as having a king bed. I assumed that if expedia recommended it then we would likely get a cot put in the room. Unfortunately the hotel charged an additionall ten dollars for the cot. The room itself was disappointing. […] There were stains on the carpet. There was even a spot where a one foot square section had been cut out and then replaced, quite poorly. The furniture had seen better days. We found the ice bucket dirty and it even had a live tic inside. The soda machines on our floor did not work. The landscaping outside was in poor condition. Staff was friendly and helpful. I did observe roaming staff picking up trash around the building and the par link lot. The stairwell had and odor of recent fumigation. I later found another bug which may or may not have been a tic in the bathroom. Fixtures in the bathroom were dirty especially at joints. The shower head had scum buildup. I would expect this condition in a short stay motel in the city where folks don't really care. This place has potential but needs a thorough cleaning and updating. Read moreGenuine Expedia guest review
"Very unmaintained and dirty"
This hotel was very dirty. The room I stayed in had old old old furniture, dirty lamps, broken lamp shades, ripped sofas, and the entire room smelled over perfumed to hide the odor of the old and dirty furniture. I would not recommend staying here what so ever. The front desk attendants were nice and the area wasn't too bad but the hotel is disgusting. […] My advice, go somewhere else. Read moreGenuine Hotels.com guest review
we are visiting the hotel for almost 10 years,great exp.,nice pool,great people,good price for family of 5,thank you.Genuine Expedia guest review
"Old, tired, not so clean but comfy bed."
Pull into the parking lot and one would think they went out of business. The overgrown unkept landscaping is awful. If I was getting off I-80 for a night of rest and turned into the lot, I would keep turning and find another hotel. Besides the fact the hotel needs a major renovation of all areas, it's just not clean. Lots of fan forced air fresheners […] and febreeze just don't cover the mustiness. We had 3 rooms and all were equivalent. The rooms were musty, rugs were vacuumed but need deep cleaning or replacing, bathroom not too bad but tub needs a good scrubbing. We requested connecting rooms and that wasn't an option as they were already given out, even though I mentioned it on my reservation page at hotels.com. Front desk said I need to take that up with them. Complementary coffee in lobby is nice but only offers non dairy creamer and sugar. Serengeti restraunt was good for breakfast. Randy did an excellent job serving, waiting and cooking! Give him a raise. Front desk staff less than friendly. Pool itself is nice, clear, chlorinated and warm. Pool area is scary with overgrown jungle and partially used for storage with cleaning spray bottles in reach of children. Location of hotel is excellent, right off I-80 with good dining choices across the street. Read moreGenuine Hotels.com guest review
Only issue was the mold that was behind the mirror and Light in the bathroom. Otherwise there were no issues :-$Genuine Hotels.com guest review
While we weren't expecting a 5 start hotel, we were expecting an average stay being Howard Johnson locations are everywhere . The hotel was very out dated , the rooms, the halls , the while property . We reserved 3 nights and after check in it was clear we had to move on. If you're a couple of guys looking for a place to crash during a fun weekend […] at the raceway this place is perfect, however having small children I will never return . Read moreGenuine Hotels.com guest review
The hotel was dusty and threadbareGenuine Hotels.com guest review
"The room very clean. My kids enjoy the clean pool"
Good service...the cleaning lady was very polite and mantain the room really clean..the family enjoy very much all the facilityGenuine Expedia guest review
"Clean and comfortable"
We stayed here for one night en route to another destination (resort); room was clean and comfortable, everything was in working order (AC, etc.), friendly staff. We brought an air mattress for one of the kids to sleep on, not much room for it. Ate at the restaurant, it was fine for a late night dinner (8 pm) for our family of 5 (kids ages 14, 11 and […] 8). Restaurant was practically empty, service was quick and friendly. Read moreGenuine Hotels.com guest review
"Ok if you need a place but don't expect much."
Old, old, old. Doesn't even have an elevator so I was told. Staff was nice enough.Genuine Expedia guest review
The Hotel needs an upgrade and the lighting in the room is poor.Genuine Expedia guest review
"It served its purpose"
I was only dissatisfied with a few things. Breakfast was below average I couldn't see in the dark restaurant. Pool had a leaking roof . Room was clean though and staff was nice.......Genuine Expedia guest review
I wanted to go to the Poconos for a respite fronM the heat in Atlanta. The weather was as expected with lows in the 50's. However, because it was a holiday weekend (July 4th) and there was a car race going on (Pocono Raceway) I could not get a room at my preferred location. This was the only location I found that had rooms available and it was easy […] to understand why. The facility is just plain worn down. It is in serious need of a facelift. I'm not a snob, but for the rates being charged for the room, it was not commensurate with the facility. The staff was capable and the room attendant was very good. It was just that the motel was shopworn. When making future plans to the area, I would only stay at this location if my only other option would be to sleep in my car. Read moreGenuine Expedia guest review
"Not a good stay"
Over priced, for a hotel of this price we had a few expectations which were not met. There is no free breakfast, you get a 10% off coupon for the restaurant in the hotel (food is pricey there). We asked for a non smoking room, however, when we got to our room it smelled very musty and the smell of old cigarettes was still present. It didn't help that […] the room wasn't far from the outside smoking area either. The room was not in the best of condition, the appliances, while working were rather old. The tv was an older model as well. We were disturbed by people running through the halls at 1 AM and firecrackers in the parking lot, so we did not get the rest for our long trip back. The price is too high for the amenities and condition of the room. We will not be staying here again. Read moreGenuine Hotels.com guest review
"DONT STAY HERE"
This hotel was not kept up at all. The bathroom was disgusting and filthy. Left a night early because I couldnt take another night there. So dirty and gross.Genuine Expedia guest review
Bathroom was not very clean and the room smelled.Genuine Hotels.com guest review
room was dingy and did not feel clean. My wife and I and another couple felt the same way. The women would not walk on room carpet without their shoes on.Genuine Expedia guest review
"Run down property in the Poconos"
Building looked as if it has seen better days. Beds were too soft and uncomfortable. We were in nonsmoking room but my wife could smell smoke on the bed linens. Strange restaurant -- we ordered fruit for breakfast but our waiter said the chef forgot to pick it up that morning. Huh? Not worth the price.Genuine Expedia guest review
"Clean, basic room"
We just needed a comfortable place to sleep while exploring the Poconos for a couple of days.Room was clean and comfortable. First floor a bit smelly from smoking rooms, but once upstairs to the non-smoking floor it was fine. Would stay here again.Genuine Hotels.com guest review
"You get what you pay for."
The hotel is in a great poconos location but it needs major work in the inside. They furniture in our room was dirty and stained the roll away was a $10 charge per night of use and it was almost falling apart, there isn't a complimentary breakfast included but their is a restaurant inside that seems to never been open for guest to go and eat at. The […] pool had way to much chlorine in it and the 25 minute swim I completed was because I couldn't take anymore of the burning nose and eyes and I love to swim !! Maybe for an overnight stay I would give it a 2.2 star rating but for multiple days I do not recommend. Read moreGenuine Expedia guest review
Easy to get to. Room was clean, somewhat updated, but smelled very strong of air freshener or cleaners. Outside looks run down. Restaurant was adequate..no complaints. Staff was very kind.Genuine Hotels.com guest review
"Got the job done..."
The hotel is a bit old an dingy. I only stayed over one night and the room was generally clean. I wouldn't go out of my way to stay there, but I wouldn't totally avoid it. For a smaller budget, this hotel will get the job done.Genuine Expedia guest review
People talking and babies crying all night. The hotel staff did not ask me how my stay was. They instantly n knew I was an Expedia customer and was not friendly about it.Genuine Expedia guest review
"The service was terrible"
The resteraunt was terribly organized. Ive visited many times before and it has never been this bad. The resteraunt not only took about 45 minutes to make an omellet but gave me the wrong order, and didnt even get me a water or the orange juice I ordered. Never again ill be better off at the comfort inn down the road.Genuine Hotels.com guest review
"Well, it works"
Directions are wrong so call ahead! Rooms are nice but not made for more than 2-3 tops. Only one washer and dryer . Resturant was cute and staff was friendly . If you need a place to stay the night and take a hot shower this fits the billGenuine Hotels.com guest review
"The hotel needs a major makeover!"
We only stayed one night I thought a hotel rated at 3 and half would be much better than it was it needs a major makeover!Genuine Expedia guest review
"Okay place to stay"
If your in need of assistance at this hotel don't expect it. The front desk clerk was not helpful at all. I was traveling with my three kids 1 month old, 1 year old and 3 year old and asked for a ground floor room since they had no elevators and was told I needed to requested it when I booked. Sucked having to carry my stroller and all of the baby stuff […] up and down those steps. Read moreGenuine Hotels.com guest review
"Vacation in the Poconos"
Although the rooms were nice and the roome service was very nice we had other problems that will keep us from staying their again. We were their with two other couples for a 5 night stay, We were unaware there was a soccer tornament that weekend and that was the problem. Thursday night and Sunday night were fine for sleeping. Friday we had a soccer […] game going on in our hallway, Saturday night the girls staying their played a game of jail break running rampant thru the hallways. Both nights the kids were yelling and laughing. The soccer boys were kicking the ball up and down the hallway and bounced the ball off doors. Monday night around 3:30 am there was a domestic dispute. Screaming and shouting. Several other people were yelling for them to shut up. This went on for awhile. We expected to have a restfull stay that did not happen. Read moreGenuine Hotels.com guest review
"A Quick Get Away."
Easy to get to from N.Y,. accessible to alot of Restaurants.Genuine Expedia guest review
Dinner was great, breakfast was also good , staff was excellent + ,pool was good perfect very good ....my family had a wonderful time....Genuine Expedia guest review
Dated exterior and interior hallways, etc. Room was updated and clean. Bathroom was dated but sufficient. For the price a pleasant surprise. Easy access from I-80.Genuine Hotels.com guest review
Just wanted to close my eyes, especially at the diner table....Plastic flowers and leaves attached to the sealing. Probable as old as the hotel and full of dust.Genuine Hotels.com guest review
Rooms need to be refurbished. Carpets and walls need replaced and painted.Genuine Hotels.com guest review
"Location Location Location"
Was a pleasant stay hotel staff was very friendly. The food in the restaurant was excellent!Genuine Hotels.com guest review
Hotel was within my price range and 30-45 minutes to where I wanted to go hiking. Staff was pleasant. Specials at restaurant were a good price, with one side and a salad. I understand that we arrived right after a big weekend. Front doors were open to air out and cleaning smell strong. The pool was nice and clean. It wasn't as warm as I expected from […] other reviews. However, I think they may have did a big refresh before we got there. It got warmer as the days went by. The beds were very comfortable. The overall appearance is clean, yet a bit used. My grand daughter loved our stay there. She especially loved the jungle look in the restaurant. Read moreGenuine Expedia guest review
Enjoyed a good meal in the hotel restaurant. Food was great at a reasonable price.Genuine Hotels.com guest review
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