"Maui sands Sandusky"
Hotel was very nice but the waterpark was very crowded and the water was cold. All in all not bad but I find other resorts in Sandusky to be better but for the price it was ok. Kids had fun anyway.Genuine Hotels.com guest review
"Smaller than competition - exactly what we wanted!"
Booked a family suite for Fri-Sun & our family of 4 was thrilled with our room in newer section. But right after check-in, extreme cold led to water line break & we lost our hot water. Staff set us up in new room (in the older section). We were disappointed that our replacement room had a queen instead of king bed, smaller bathroom & room size. No more […] pocket doors separating adults from kids, but we still had fridge, microwave, 2 TV's etc. The floor in this room wasn't as clean (several animal crackers & hair accessories under bunk beds, dust on cabinets). But bathroom, towels, appliances were all clean. Spooky-quiet on Friday night, as I think we were the only guests (waterpark & restaurant didn't open until Saturday). All convenient side doors were barred shut on Friday as well, causing us to have to go through lobby. But Saturday, the crowds rolled in, side doors & restaurant opened, and my kids had a blast in the water park. Even with all the people, there was minimal waiting and enough play area for the kids to enjoy themselves without feeling "crushed" among masses of people. That is exactly what we hoped when we chose this hotel over the bigger competitors in the area. We understood the extreme cold temps causing problems with water supply & found the entire staff to be courteous, friendly and helpful. Read moreGenuine Hotels.com guest review
"Room Good, Hotel Ok"
Pleased with the room, but the hotel looked run down when we drove up. They used so much chlorine in the water that my wife and I were coughing as we sat there. Overall, the kids had fun.Genuine Hotels.com guest review
"Horrible first experience!!"
From the booking to the room it was a horrible experience! If you stay at a water park hotel you want water park passes no questions asked!! When you take 5 adults and 2 children you don't want 1 bed and 2 bunk beds for sleeping comfort! The room we finally stayed in (3rd try) was dirty even the coffee pot on the shelf still had old coffee in it! The […] checking in process was horrible from the super long lines to the 2 double doors constantly opening and freezing cold air blowing on you. The doors are horrible even if you are already a guest and going to the pool area! Then after all that the water park was great until someone picked up our clean folded towels even the one that didn't belong to the hotel and took it to the laundry area. Thank goodness the supervisor on duty found it. I will probably never stay here again. You truly do get what you pay for!! Read moreGenuine Hotels.com guest review
We had a great time kids loved it :)Genuine Hotels.com guest review
NoisyGenuine Hotels.com guest review
"Maui Sands fun"
We took our 3 kids there and they loved it. It's a smaller version of Kalahari. But it was nice and fun. Hotel bathrooms were a little gross but they were busy. Your room bathroom is very tiny. But overall it was nice.Genuine Hotels.com guest review
It's was goodGenuine Hotels.com guest review
"The Little Indoor Waterpark That Could and Did"
Excellent location. Very smart redo of two hotels into a single hotel with an indoor waterpark. I had been going to Sandusky's Great Bear Lodge through the time Kalahari opened. And, I have been at Sandusky's Kalahari Resort every year since it opened. The water is just as good or better. The rides are better than the comparable attractions at all other […] indoor waterparks. The same can be said for the quality and number of lifeguards. The pools have cushioned walls and floors. And yes, they have a one to two person tubed "toilet". Is Kalahari the better indoor waterpark? Of course. But, this one can definitely do the job under the appropriate circumstances without all of the major walking, long lines, and high expenditures you must endure at Kalahari. Also, the rooms are larger, more comfortable and usable compared to the Hut and Dessert rooms at Kalahari. Actually, the room I had at Maui Sands was just as good or better than all but the top tier hotels I have stayed at. And, unlike staying at Great Wolf and Kalahari, you can quickly get to, and from, your vehicle which enables you to easily take in all the other eateries and attractions that Sandusky has to offer, (including the competing indoor waterparks). What can Maui Sands improve on? Curb appeal, exterior signage, restaurant layout, nets on the basketball hoops, hotter water in the hot tub, and a better method to handle "rush hour" at the front desk. Read moreGenuine Hotels.com guest review
"The Royal Family Vacation"
Shower curtain was dirty and the room was cold/button brokeGenuine Hotels.com guest review
"do not stay here"
this was one of the worst i have stayed at i even asked if the room was being renovated took pics of the peeling wallpaper etc etc would never recomendGenuine Hotels.com guest review
"A 2 year old's perfect overnight!"
The hotel and waterpark were wonderful-exactly what we were looking for!! My 2 year old had a fantastic time (as did I)! The location was great and easy to find! We will definitely stay here again!! :)Genuine Hotels.com guest review
"This hotel is awful would not recommend."
Photos are not accurate - beware. Comfort inn and best western plus are by far nicer / cleaner/ up to par. Plenty of nicer / cleaner water parks ! HorrificGenuine Expedia guest review
"Kids Night Out"
We had a great stay, staff was helpful & friendly. We stayed in the family suite - carpet was fraying/worn in need of replacement.Genuine Expedia guest review
It was alright for one night stay, but won't be returning.Genuine Hotels.com guest review
The owners of this hotel need to put some money back into their property. It's pathetic!Genuine Hotels.com guest review
"Will pick a different hotel next time"
We were not comfortable or pleased with our stay at the Maui Sands Resort. Basically the room was ok, but the hotel was directionally laid out in a strange pattern. Twice I went to front desk and no one was there to help. Our main thing when picking a hotel is the breakfast offered in the mornings. This breakfast had the worse tasting food we have ever […] experienced. The food bar was spread out in two different rooms on three counters and there was really no guidance on where everthing was. Read moreGenuine Hotels.com guest review
"Good for What We Needed"
The hotel is very cute and comfy. There are some minor issues, like the carpet not being totally clean (sticky suckers must have been dropped and left the "sticky" which a vacuum wouldn't pick up. But beds and sheets were comfy and clean. I think the waterpark was very good- plenty of attendants and they were friendly and helpful. The slides were really […] fast. Although we only used the waterpark for a bit, I think it was a nice addition to our vacation. Location is perfect for going to many activities. There's more to do in this area than I thought. There's a public beach with sand that seems to be almost a secret (called Nickleplate Beach) about 15 min. away. Cedar Point is very close and the African Safari Park which was absolutely awesome, is only 20 minutes away. Read moreGenuine Hotels.com guest review
"WATER PARK FUN"
Water Park was awesome for both myself and my 13yr old son ! Room not so much. Beds were clean and comfortable but rug had stains, dirt / drywall looking dust around bottom of mini fridge, chunk of drywall missing on celing in bathroom by mirror and faucet in tub sticks out from tub and allows water to get inside the wall. Thats going to create mold […] soon. We were only in room to sleep and shower. Staff was very very nice. DJ in Bar / Restaurant too loud. Ate dinner outside of hotel Read moreGenuine Hotels.com guest review
Great location. Close to all necessities. Stayed on business, did not use the waterpark. Fridge and Micro were nice.Genuine Hotels.com guest review
Breakfast was amazing buffet Nice water park...not crowded Wish it was open a little later after the park closed for an hour or soGenuine Hotels.com guest review
Overall it was ok, kids had a blast at the waterpark.Genuine Expedia guest review
we took this hotel bc we needed WiFi however the wifi in this hotel didnt work, and we asked about it no one was interested in helping, to the point that we stayed in another hotel the second night, bc the woman at the front desk was extremely rude and impatientGenuine Hotels.com guest review
"Water park or large pool?"
I felt that paying $259 a night would get me more than a large pool with a few slides. The images look great online, but in person the hotel is overrated and the rooms we rent that great either. I would not stay here again and I feel the resort was anything but a resort.Genuine Expedia guest review
"Better than other reviews suggested"
Stayed here while visiting Cedar Point and was a bit worried because many recent comments about this hotel described it negatively. Overall it wasn't spectacular but it was a good value and lived up to what it was supposed to be. Checkin process took about 20 minutes. There was a good line but it moved fairly rapidly and the hotel had 3 people working […] so even when someone had a difficulty, the two others kept working. The room itself was a standard room, two queen beds. Overall it was a little bit old and I could see where some of the cleanliness complaints came from but it was pretty much fine. There were a couple stains on the floor by the door; the rugs could use shampooed, but the room had been well taken care of on normal cleanings. Towels, bathroom, everything else was as it should be, beds were in good shape, i have a dust mite allergy and these didn't bother me. Breakfast was somewhat crowded, at the longest it took about 10 minutes to get through the line, but they kept food coming out the whole time. Standard hot breakfast, eggs, pancakes, sausage, biscuits/gravy, coffee, tea. Lots of kids around but that was expected. Only negative thing really worth noting is that there was no detectable wifi signal in my room despite the hotel advertising wifi. Had I not spent the full day at an amusement park I might have made a bigger deal of this. Overall, it was better than I expected based on many of the comments seen before coming. Read moreGenuine Expedia guest review
"Bad front desk service"
I was not happy when the front desk was reluctant to trouble shoot some check in issues. They did not greet me when i first arrived. They were joking and talking amounst themselves when i was waiting to be checked in. someone went on break then another 5 minutes before someone asked if i needed help. Bad customer service. The lady at the coiunter was […] rude and unprofessional. I will not return. Read moreGenuine Hotels.com guest review
"Hotel REALLY needs more renovation!"
I had to be moved twice to be content with staying there with my family. I just did not feel clean, carpets are nasty.It needs a lot more work. I will pay the extra money next time to stay at Kalahari next time! The staff were pleasant and did their best to accommodate me but, I was just not pleased....Genuine Expedia guest review
"Not worth the cost"
Our room was clean and comfortable but not worth the cost for just a room. We didn't purchase water park passes, which I'm glad I didn't. The place is very small and run down.Genuine Hotels.com guest review
Overall, the hotel was ok. The front office staff were not very friendly or helpful. At checkin... the one girl at the front desk had a huge attitude and acted like we were really putting her out to check us in.The kitchen staff were great! Very friendly, and very accomodating and helpful with suggestions. The room was comfortable and clean, the bathroom […] extremely tiny but clean as well. Read moreGenuine Hotels.com guest review
HAD A GREAT TIME AT THE RESORT. THE WATER PARK WAS FABULOUS. THE HOTEL STAFF WAS GREAT. DOC WAS TRULY AMAZING. HE AND THE STAFF MADE YOU REALLY FEEL LIKE YOU WERE FAMILY. ENJOYED TALKING WITH THEM AND BEING AROUND THEM SO MUCH. GREAT BREAKFAST. LOOKING FORWARD TO OUR RETURN. ALSO, OUR GRANDKIDS REALLY ENJOYED THEIR STAY AND WANT TO RETURN REAL SOON […] . Read moreGenuine Expedia guest review
"wont be returning.."
Hotel staff service is horrible .. ran outta food constantly at breakfast took forever to replenish hotel manager didnt know which way was up was very lost. The waterpark was great my girlfriend and I needed night getaway we enjoyed that but the bartender stole drink money for himself took forever finish order . Would start another order before finishing […] one. Will spend extra and go Kalahari next time Read moreGenuine Hotels.com guest review
"Average quality terrible customer service"
The hotel is dated and it shows. Bathrooms are small and sub par. Carpet has stains and beds are average quality. The icing on the cake was getting my card charged twice for my one night stay. I called a week later after noticing this and they said their records showed that after checking out I checked back in for a night. It took 30 min on the phone […] before someone finally put funds back on my card. Poor customer service all around. Stay at the great wolf lodge down the street, this place is a hole. Read moreGenuine Expedia guest review
"Great value. Could use an update."
Hotel entrance was not well marked. Great value compared to similar hotels in area. Nice waterpark. Great layout and design for room that could accommodate 2 adults and 4 kids. A room with 6 beds should be stocked with 6 sets of towels. (We got only 4 and needed to get extras at the desk each night). Overall it was a decent place but a little dirty […] and can use an update. Read moreGenuine Expedia guest review
"You really do get what you pay for."
Upon arrival the boy who helped with the check in was nice enough but clueless. He did not give us our waterpark passes or a receipt. My daughter said the hallway smelled like her grandmothers attic and once going in the room it was a big disappointment. The carpet had black sticky spots on it, the furniture was dusty and other guests were loud and […] obnoxious well after midnight. I could not in good faith recommend this hotel to anyone. Read moreGenuine Expedia guest review
I rented 4 rooms for 5 nights for my entire family. This was for my 70th birthday celebration, the hotel was very dirty. The cleaning staff only came to our rooms twice and once left the door open. Luckily nothing was missing from our room. The breakfast was adequate, but no fresh fruit and did not vary from day to day. Tables were only cleaned once […] in awhile therefore it was dirty. I believe for the cost if the hotel this has to be the worst experience I've ever had. I would never recommend this hotel to anyone!!!! Read moreGenuine Hotels.com guest review
"Terrible Hotel Accommodations"
I rented 4 rooms for our family vacation and have never been more disappointed in our accommodations ever. We stayed 5 nights and twice the cleaning staff never came to our rooms. One time when they did they never cleaned just dropped towels off in the bathroom on the counter, and then left our door open, luckily nothing was missing from our room. This […] is an overpriced room and the waterpark is way overpriced.i would never recommend this hotel to any of my friends. Read moreGenuine Hotels.com guest review
Not staffed in the breakfast area well enough to handle the barrage of folks that poured into the breakfast area. no signage for elevators as enter door #3.Genuine Hotels.com guest review
"cute suite, but where was the service?"
Lifeguards weren't paying attention. Bartender was in her cell phone and dancing rather than taking orders. Morning staff checked us out before I even turned key in. Morning desk staff were rude, flippant and unhelpful. Breakfast staff were friendly and helpful. The room was cute.Genuine Hotels.com guest review
"Resort behind a gas station"
The resort was not as I expected.There were big stains in the carpet(told front desk but they seemed to not care),resort is behind a gas station...best thing is the water park area of resort.Genuine Expedia guest review
Hotel seemed run down. Rooms were ok. Strange odor in the hallway. Water park was fine but pretty small. Lazy river was crowded and small. Good for younger kids. Complimentary breakfast was pretty awful and the dining room was over-crowded. Will definitely try another hotel in the area next time.Genuine Hotels.com guest review
"Nice and I love it"
Great and I will be back. Everything was nice about the room, the breakfast and the staff was great.Genuine Expedia guest review
"Water park fun for kids. House keeping terrible!"
The kids had a lot of fun at the water park. The hotel staff was very helpful and friendly but the house keeping service was horrible. We stayed 3 nights and not once did house keeping come in to clean up. We had to ask for new towels and for toilet paper when it ran out. By the time we left our garbage were over flowing. The hotel gets a lot of traffic […] coming and going for stays and for the water park and you can tell. I would stay again for the water park only when I have kids but not for my husband and I. Read moreGenuine Hotels.com guest review
"Family & fun go together here"
The hotel was nice & clean. We had a family suite. The personel were super. The hotel definitely needs more service carts. We arrived late at night after Cedar Point with a sleeping baby in the car & had to hunt all over for a cart to get in our belongings. But the lady at the front desk actually came out to offer her help in carrying things. The breakfast […] was lovely...more than I expected. The water park was lots of fun & nice & clean. The hotel needs better signs at the entrance, which is hard to see at night. We had 2 cars & both of us missed the entrance & had to turn around. Overall, we had a great time & it was affordable. Read moreGenuine Hotels.com guest review
"Waterpark, contintental breakfast only good part"
Had too many issues to call it enjoyable. Waterpark and the life guards and the continental breakfast nice.Genuine Hotels.com guest review
It was good stay water park was great bad location hard to get too rooms were clean and nice needed more wash clothes in roomsGenuine Expedia guest review
"This hotel needs many updates"
Great idea...the hotel is not managed well and things do not run "smoothly" like most places. The hotel maintenance is a serious issue with many updates in the rooms and general areas badly needed. The Concierge (Doc) was the best thing about the entire experience.Genuine Expedia guest review
hot tub not working elevator was out of serviceGenuine Hotels.com guest review
"Maui Sands Resort and Indoor Water Park"
Spend the extra money to stay down the road! We didn't check in till late and our room was Not even made up from the previous guests! They moved us to another room but we still had to get our own towels since they hadn't put any new towels in the guest room that they moved us to. The water in the park was icky and not well filtered. This hotel is not […] worth saving an extra buck to just "check it out" even if they are running a special! Take heed and listen to the reviews! Read moreGenuine Hotels.com guest review
"Good for the budget minded"
Great groupon deal. Seems like hotel is trying but falling short on simple details like: repairs , stains, carpet and decor. To me this is a motel 6 with a water park. Water park is entertaining but again lacks repairs and keeping it looking good ( rusty handrails jimmy rigged repairs)Genuine Expedia guest review
"close to destination"
Overall was decent for the price. Waterpark was ok but wish there was an outdoor pool to hang out at. Also disappointing the week we were there it closed at 8pm, and so did the restaraunt, that didn't make much sense to me. Had to call to get housekeeping service. But Doc came to take care of our room and he was totally awesome! My biggest complaint […] was that the WIFI WAS HORRIBLE!!!! no service at all in our room. I had to go to the lobby to use it and even then it cut in and out. I failed an online test because the internet was unreliable and no one at the hotel seemed to know anything about it. I asked a couple days in advance and they just didn't seem to know how to help. Breakfast was pretty good but no fruit and no bagels or toast, or toaster. No coffee pots in the room. Bathroom was very small and toilet in 2117 is very wobbly and bangs every time you sit on it. Read moreGenuine Hotels.com guest review
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