"overnight stay for wheaton college visit"
Very nice. Parents with two high school children. Everything was great. Clean room. Proximity to Wheaton and major roads. Very comfortable beds. Quiet at night.Genuine Hotels.com guest review
"MOTELS HAVE BETTER SERVICE THAN THIS PLACE!!!"
TERRIBLE PLACE TO STAY!!! I usually NEVER rate places, but this place was so awful I had to warn people!!! My sister's room had a strange looking bug right on the middle of the bedspread!!! UGH! Hotel floors were dirty and rooms were cramped. BREAKFAST is SUCH A JOKE!!! My reservation said that full breakfast was included, but that is not true. You […] still have to pay a portion and if you have kids eat, it's even more expensive!! Don't stay here if you expect to have a nice leisurely breakfast! The restaurant that serves breakfast charges an extra $2.50 for COFFEE AND/OR ORANGE JUICE which is so ridiculous!!! The suite that I upgraded to since I was so cramped in my room had such loud music playing next to it!!! HEED MY WARNING!!! Don't spend your money here!!! Read moreGenuine Hotels.com guest review
We were in a handicapped accesible room. when we took a shower, the water ran everywhere including out the door onto the carpet.Genuine Hotels.com guest review
"comfortable for a family of four"
I appreciated the quiet and privacy afforded by this hotel. With two young children, distractions and disruptions are unneeded -- we have enough of our own. Two nights in this hotel left us well-rested and still a happy family. The staff was helpful, even when on a smoke break. Two fellows offered to help me carry our stuff upstairs. I declined, but […] appreciated the offer. Good location, easy access to major roads. It seems like a complimentary breakfast is a big selling point these days for me -- that was missing from the amenities. I had to leave at 5:40, and there was no coffee ready yet. That was a bit disappointing. All together, however, a good stay! Read moreGenuine Hotels.com guest review
"Good west-suburban Chicago location"
Late check-in was easy, lots of nice facilities.Genuine Hotels.com guest review
We had stayed at this hotel several years ago, and I don't remember it being this nice. The staff was friendly and accommodating, and our suite was nice and clean. We would definitely stay here again.Genuine Hotels.com guest review
I really enjoyed the customer service. The full breakfast was the best.Genuine Hotels.com guest review
My daughter and I were visiting Wheaton College for a reunion. The location was very convenient, especially since we had to drive from the college back to the hotel at night.Genuine Hotels.com guest review
Non-smoking room smelled like smokeGenuine Hotels.com guest review
My room was inundated with smoke from a guest next door.....on a non-smoking floor, that was very frustrating and bothersome. The rooms need updating: peeling wallpaper, tub with stopper that doesn't work....but great location for why I was there. Front desk staff and manager were very nice.Genuine Hotels.com guest review
It was fine for a quick night stay, no hassle and clean. The restaurant on premises is a plus.Genuine Hotels.com guest review
Very pleasing; quite. I like the Front desk employees, they are very helpful.Genuine Expedia guest review
Great hotel. Very clean. Friendly staff. Conveniently located in good area.Genuine Hotels.com guest review
Pool and hot tub was very dirtyGenuine Hotels.com guest review
I enjoyed my stay, and I was nervous at first because I wanted to stay at the hampton inn but found that there is no difference, and the cost is great.Genuine Hotels.com guest review
"Carol Stream Holiday Inn, Perfect."
Very friendly and professional staff. They assisted me in more than I had expected! I asked just for a few simple things, and they were there, happily. And a room I had requested was sold out (a wedding was booked) so they upgraded me to a suite for a few dollars more. It was great! I was just staying for just one day and myself and friends enjoyed […] the pool and hottub in the afternoon. Perfect for visiting back to "Home". Thank you so very much, it made my visit that much more special. Read moreGenuine Hotels.com guest review
"Close to Wheaton, IL"
We have stayed several times at this hotel when we visit in-laws in Wheaton. We have been very happy with the accomodations. The front desk staff are friendly, the pool and hot tub are a hit with kids and adults. The attached restaurant serves a really good breakfast---try to include it with your hotel stay!Genuine Hotels.com guest review
old & remodeled -- should have started over w/ new bathrooms.Genuine Hotels.com guest review
"Solid, reliable and friendly"
Stayed for business and was pleased on all fronts - new exercise equipment in the fitness room, good food in the restaurant, and friendly staff.Genuine Expedia guest review
"Good try, but not there yet"
I think I was maybe expecting a little bit better since Chicagoland seems to be a more competitive hotel market, plus seeing the size of the building itself made me think that the hotel might be a little nicer. There have been a lot of complaints about the dated decor, which are valid for the common areas, but the room I had on the 3rd floor appeared […] to have been renovated. My wife and kids said the pool was freezing cold in October, which seemed to be odd, and there were only two luggage carts in the entire hotel, which made bringing in our luggage difficult when they were both in use. On the other hand, the bed was great, and I probably had the best night's sleep of any non-resort hotel where I've ever stayed. Besides the pool, there wasn't a whole lot for our kids to do besides run up and down the hallways downstairs. It looks like a hotel in transition, but they're not quite there yet. Read moreGenuine Hotels.com guest review
"HOLIDAY IN - WHEATON"
Nice hotel, staff was pleasant and cookies were greatGenuine Hotels.com guest review
I enjoyed the Italian resturaunt at the hotel. The hospitality was very good and the room was comfortable.Genuine Hotels.com guest review
"Nice place to stay"
Nice hotel. Shows some signs of age here and there but otherwise very clean and comfortable. Very close to Wheaton College (about 10 minutes away) if you are planning in visiting a student there although a GPS is helpful as you travel through some residential neighborhoods to get there.Genuine Expedia guest review
"Holiday Inn in Carol Stream/Wheaton IL"
Nice and clean room. Tastefully decorated. Very comfortable bed. Only problem was that A/C unit was too loud.Genuine Hotels.com guest review
"Chicago suburbs hotel"
We were not happy with this hotel nor their service. At check-in, we were promptly greeted and the staff seemed to be polite. However, it was difficult for them to locate our reservation. We booked 3 rooms and only 2 were found for quite some time. We went to bed early after a long day and at approximately 10pm someone opened our door and came in the […] room! They stood their for a second and turned around. A few minutes later we got a phone call from the front desk telling us we were suppose to have left and we were overstaying our reservation. We clarified that we had just arrived a few hours prior. The receptionist insisted we had been in the wrong and stated she would be calling back to verify the information in a few minutes. That threatened call never arrived and we slept the rest of the night. There is no reason for such disorganization. The following morning we were gathering in the lobby before leaving around 9am and the lobby no longer had regular coffee in the large carafe. We asked if there was any more coffee and the staff said "no, there is no more coffee". We then requested that more be made and the response was "we will not be making any more coffee this morning". No explanation was given. We will not be returning to this hotel, EVER. Read moreGenuine Hotels.com guest review
The Hotel and it's Staff were wonderful. The Restuarant and Bar was excellent. Great location for my needs.Genuine Expedia guest review
"Convenient and GREAT Customer Ser vice"
This was a great place out of the city! The customer service was impeccable. I dropped my keys down the elevator shaft at 3:30 AM on the way to the airport and the head engineer came in his pajamas to get them out for me! I will not stay ANYWHERE else when I go to Chicago!Genuine Expedia guest review
"Good Clean Economical get away spot"
The staff very friendly, anticipated our questions. Did not get annoyed when we enquired about things to do. Pool was clean. Hotel Restaurant good variety of food. The quality/ tastiness / presentation all rated high on our personal score! It was a good stay. We will come again.Genuine Hotels.com guest review
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