Nice hotelGenuine Hotels.com guest review
Had a great impromptu stay- everyone was very pleasant, the room was lovely, and the bar/menu were not to be scorned. I'd definitely stay again!Genuine Expedia guest review
"close to my destination"
SufficientGenuine Hotels.com guest review
"Bonus in Pgh"
Room was comfortable and the staff was extremely helpful. Weather was lovely too!Genuine Expedia guest review
"Had to cut my stay short"
The stay at the Marriott was really good. However, I have to complaints: 1) The hotel was advertised on your website as having a sauna. It did not have a sauna. I did call your customer service department and a refund was order on the last two nights I was due to stay at the hotel, which was great. However, I had the inconvenience of having to book […] another hotel, and pay an extra $21.96. And 2), I had to get some work done between 8PM-10PM, but the internet was not working properly. I kept getting booted off the internet every three minutes. The hotel did the best they could to accommodate me, but, this was very frustrating. Read moreGenuine Hotels.com guest review
"Perfect for next-day air travel"
Perfect stay. Will definitely use again.Genuine Hotels.com guest review
"Worth Every Penny!"
Some of the staff behind the front check-in desk, during our weekend stay, were very rude and not very personable. There was no reason for it. Some of those women do not belong working behind the desk greeting people. Other than that, our stay was wonderful.Genuine Expedia guest review
"Best breakfast ever"
The Marriott standard of two double beds or a king with rollaways doesn't really suit 2 adults and 2 kids - I ended up on the floor after a few hours with my fidgeting 11 year old. I wish Marriott had rooms with 2 queen beds - next time we will go for the king, and bring two air mattresses for the kids! We got breakfast included in our room fee, though, […] and it was amazing - the BUFFET has made-to-order omelettes and waffles, and there are also plenty of fruits, cereals and other hot dishes. We swam in the pool and used the hot tub twice - once on check in night, and once the next morning before check out (which is nice and late at 12pm). I think the signage leading to the hotel off of 376 could be clearer. I did make one wrong turn the first time in. Read moreGenuine Hotels.com guest review
"Very nice staff."
There was a minor glitch with the room key when I arrived, but it was handled promptly.Genuine Hotels.com guest review
"Awesome hotel with friendly staff"
Super nice rooms with beds that felt like sleeping on a cloud. Hotel was having issues with room keys but they took care of us and were very professional. Bar down stairs near the lobby is awesome place to hang out at and unwind after long day. Definitely would stay here again.Genuine Hotels.com guest review
I enjoyed my stay at the Marriot Pittsburgh Airport. Everything was great except when they decided to shut down the pool Sunday night. I would like to stay there again maybe next time.Genuine Hotels.com guest review
First time at this hotel. Very impressed. Wish there was a shuttle service to the city, however. (even a charge per trip would have been nice. not too fond of driving into Pittsburgh)Genuine Expedia guest review
"Nice, but . . ."
Charge for water left in the room. $4.00 for a bottle of water. They are left by the ice bucket with a very small sign that states you will charged if consumed. Very bad form. Overall the room was clean and comfortable. Would stay here again.Genuine Hotels.com guest review
"Would stay anytime I am in Pittsburgh."
This is one of the nicest hotels I have ever stayed at. I like the location. The breakfast was awesome. The staff was awesome. It was great.Genuine Expedia guest review
"Marriott Airport Hotel in Pittsburgh, PA"
The hotel is NOT on the airport grounds so you are assured a great night's sleep. Their shuttle van is prompt on departure AND pick-ups, AND you can arrange to have your car parked on THEIR site while you fly to another destination! Even the operators of the shuttle van are helpful, courteous and friendly and ON TIME. The food at the restaurant at the […] hotel served very tasty foods and the desk staff was outstanding. I am recommending this Marriott Hotel to all who wish to take the hastle out of catching an early a.m. flight and take advantage of a lot of different restaurants in the immediate area, too. Read moreGenuine Hotels.com guest review
Awesome. Great location easy to get in get out. Excellent.Genuine Hotels.com guest review
"Not worth the money"
TV channels didnt work half the time, pillows are hard, creamers for coffee were bad, Internet was not free and required logging on two three times a day, no free coffee in morning, for a marriott was very disappointed...........Genuine Expedia guest review
"Good choice for s Steelers game"
The hotel was everything we expected plus more. The staff was very accomodating, truly a pleasure. I would go back again, my daughter had a blast.Genuine Expedia guest review
Decent, nothing to write home about. I'd stay again, or I'd try somewhere else. It seems a little light on service for business travelers. Lounge/Bar serves food until 11 most days, which is useful, closes entirely at midnight (just a little bit early for us night owls).Genuine Hotels.com guest review
We have stayed in the Pittsburgh area many times. Although this was not our first hotel choice it turned out to be a fantastic one. We paid an additional amount when booking the hotel to include the breakfast, and we are glad we did as the meal was a bit higher than we would have wanted to pay. We received a room with 2 full size beds and a cot for […] the 5th person, not what we were hoping for but we all fit fine. Queen beds and a sofa would have been our first choice. Hotel staff are kind and fast with requests. Would stay here again. Read moreGenuine Hotels.com guest review
"Marriott near Pittsburgh PA airport"
Beautiful views and excellent beds/pillows. Recommend. Would stay again.Genuine Hotels.com guest review
"Perfect place close to airport"
Will DEFINITELY book here again. Food was great at the barGenuine Hotels.com guest review
"A trip to remember"
Overall a pleasant experience.Genuine Expedia guest review
"Marriott In Pittsburgh"
Great hotel. Staff professsional and friendly. Really clean and updated. Near some great restaurants. Enjoyed my stay and would stay there again.Genuine Hotels.com guest review
The hospitality was great from the dining, house keeping, breakfast (especially good omelets), and van service.Genuine Hotels.com guest review
I had a wonderful stay at the Marriott. The staff went out of their way to accomodate us. The room was very clean and everyone was friendly. I really enjoyed the stay.Genuine Hotels.com guest review
This was my second time staying at that hotel in nearly two months. My stay was superb. Comfortable bed, clean room and wonderful staff. They once again waived my internet fee and also gave me and my daughter a free voucher for breakfast for two at the Regala restaurant. We will come back again to that hotel. Thank you for reading. God bless.Genuine Expedia guest review
"A wedding stay"
Convenient to the airport.Genuine Expedia guest review
The staff was not helpful, the service was poor. The hotel was extremely noisy. The shower water temperature consistently fluctuated. The wait for elevators was ridiculous.Genuine Expedia guest review
Response by Pittsburgh Airport Marriott Thank you for your feedback regarding your recent stay at the Pittsburgh Airport Marriott. We apologize for the incoveniences that you experienced during your stay. September was an extremely busy month with a variety of conferences and events taking place at the hotel. We are sorry if our services did not exceed your expectations. We will be discussing your feedback to ensure this does not occur in the future. If you would like to discuss in greater detail feel free to reach out to me at your convenience.
"will be back"
Everyone were very friendly and helpful. my husband I were there for Pittsburgh game and the hotel is not far to Heinz FieldGenuine Hotels.com guest review
"A lovely airport hotel"
Just a nice hotel. Shuttle to airport was timely and convenient. We only stayed one night so didn't have much chance to use all the hotel's amenities.Genuine Expedia guest review
"Pittsburgh area hotel"
This hotel was okay, but not as nice as most Marriott Hotels, I thought. It was over-perfumed in the room, which made it seem under-cleaned. It wasn't a bad hotel but we forgot two things in our room and were not able to get either back when we called the next day.Genuine Hotels.com guest review
"Great accommodations at a low rate"
This is a rather new Marriott with excellent service and amenities, the room was very comfprtable , fresh and clean. Great value at the Expedia rate. We stayed overnight before we took an early depature from the airport. The free Hotel Shuttle made this convenient.Genuine Expedia guest review
"Good hotel close to PIT Intl."
very comfortable. Luxurious to say the least. Just hope you don't get put on a floor with an entire football team and have to call security repeatedly.Genuine Hotels.com guest review
"Best hotel ever...will be back again...Highly recommened."
My husband and I were very pleased with the appearance, cleanliness, and excellent customer service that the hotel offers. Our room (702) was neatly ready for us. The bed was comfortable...We actually overslept (lol) and at check out, the clerk waved the internet fee for us. That was a pleasant surprise. We will be back very soon...Thank you for having […] us. Read moreGenuine Expedia guest review
It was great. i would love to go back thereGenuine Expedia guest review
I enjoyed my time in Pittsburgh more because I had such a good place to relax. Hats off to all that made our stay wonderfull ---Johnny/CynthiaGenuine Hotels.com guest review
"Noisy Hallways, Broken A/C, No Free WiFi"
Great location, spacious room with a comfortable bed and clean bathroom. I give this hotel a "Poor" rating for 3 reasons: 1) You have to pay for internet in your room. Very surprised by this since many hotels offer free WiFi. 2) It was extremely noisy. A wedding reception was going on in the lobby (which permeates to the 3rd floor) and it was chaotic. […] The walls in the room are thin and you can hear other guests. Also, loud guests/children would roam the halls and staff ignored it. 3) The A/C in our room was broken. The thermostat read 68 degrees but it felt like 80 degrees. Only stayed at this hotel because of the price. Next time, I'll just "splurge" and go to the Hampton Inn. Read moreGenuine Hotels.com guest review
Response by Pittsburgh Airport Marriott Thank you for your feedback regarding your stay with us at the Pittsburgh Airport Marriott. I apologize for the issues you encountered during your stay. I will be sure to review your comments with our staff so that we can improve the experience for all of our valued guests. I would be happy to discuss your stay with you further should you so desire. Sincerely,
"Marritts @ pittsburgh Airport"
We were very satisfied with our staya nd the sevice provided by the staff. We will recomend this hotel to any trvellers to PittsburghGenuine Hotels.com guest review
GReat clean place ==but very expensiveGenuine Hotels.com guest review
The hotel was nice and clean. The staff was friendly and helpful. The hotel breakfast was also great. We booked a king bed on hotels.com but received two double beds instead. The hall way was hot and stuffy but everything else was great!Genuine Hotels.com guest review
"Pittsburgh marriot airport"
Excellent staff. friendly , courteous. helpful. went the extra mile to do their job in a professional and courteous manner. Mike at the front desk. Mark at the conceirge desk. JR at the restaurant /Bar. Helped with room accomodations. room service. towels . keys. suggested places to dine. suggested local sightseeing trips. i was very impressed and very […] appreciative to the overall professionalism and frienliness of the staff. and because of them...i can't wait to come back. probably in the next few weeks! Thanks again you guys. And see ya soon!!!! Read moreGenuine Hotels.com guest review
"would highly recommend this hotel"
we stayed at this hotel for one night. I booked this room on a moments notice, and this was a great hotel to stay at. The room was perfect . I have already referred this to a freind of ours that travels to Pittsburgh on business quite often.Genuine Expedia guest review
"PGH Marriott Stay"
When we initially checked in on 6/18/11 upon laying on the bed I found blood on the pillow sham that I was laying on. I feel that finding blood anywhere in the let alone on a pillow sham that I was laying on is highly unacceptable. i spoke with a supervisor who offered to have everything changed out however, the housekeeping gentleman didn't speak much […] English, he came and took the pillow and I asked him to change all of the bedding opposed to being moved to another room, the gentleman just left a new pillow sham in the room and never made the bed or sent anyone back to re-make the bed with clean linen.We were also sent a coupon for 20% off of in room dining or free breakfast at the hotel restaurant. I felt that that was the least that should have been offered because this is blood, human bodily fluids we are talking about! The tv in our room was tiling and the audio didn't make the video. We called down to the front desk who sent an engineer to look at the tv. Not to mention that hotel directory book was missing the entire restaurant section. Finally after eating breakfast in the hotel restaurant (not so good food, the best thing there was the omelette and the chocolate milk), I used the lobby laboratory only to find ants all over the floor. The best part of our trip was the hot tub and the hospitality we were shown by every employee we crossed. The people there truly made the difference between a horrible stay and a good stay. Read moreGenuine Expedia guest review
Response by Pittsburgh Airport Marriott I am terribly sorry to hear of the issues that you encountered. I can assure you that this is not a common occurrence at our property and can tell you that as the GM of our property, we take pride in providing a clean, safe and service oriented environment. We obviously fell short in providing an excellent experience for you. I have personally reviewed your concerns with my staff to address the issues mentioned. I can assure you that your feedback has not been taken lightly.
"Loved this hotel! Would go back in a heart beat!"
We loved this hotel. The quality impressed us from the moment we walked in the door. Our room was clean and plush. The quilt on the bed was wonderful, and the pillows so comfortable. We used the business center without a hitch and worked out in the morning in the fitness center. Really nice. The pool could have been larger - not big enough for laps, […] but everything was perfectly maintained. Read moreGenuine Expedia guest review
Great Hotel,I could not be happier with this Hotel,Super clean room,very large room & super comfy King sized bed.Pittsburgh is a great town to party in but the downtown hotel prices are OBSCENE!!!! This hotel had GREAT rates,blew the competition away,I stay in hotels all over the world & this one in particular is one of the top 3 nicest hotels that […] I ever stayed in.I can not be happier with this hotel.Thank You Airport Marriott Staff. Read moreGenuine Hotels.com guest review
We stayed here for an early flight out of Pittsburgh and was very satisfied. It is very close to shopping and restaurants(driving distance) and the shuttle service to the airport was fabulous. We had them pick us up the night before when we turned our rental car in and then again in the morning for our flight.Genuine Hotels.com guest review
"The Marriott Hotel in Pittsburgh PA"
This was a great deal and very convenient to the airport. All the staff was very friendly!Genuine Hotels.com guest review
"Marriott- Pittsburgh- Airport"
We could not have been happier. The entire operation was first class at a terrific price. Would absolutely recommennd to everyone.Genuine Hotels.com guest review
"Stay at Airport Marriotrt in Pittsburgh"
My wife and I went to see the Phillies and the Pittsburgh Pirates. Well, the Phillies did not do as well as we did. We were greeted at 12:30am on June 3rd bythe desk staff with open arms. We had taken our grandaughter at the very last minute and called the hotel on our way to Pittsburgh to get a roll-away bed in our room. When we arrived, the roll-away […] was in the room. The next morning I called the desk for an extra towel and it seemed that the staff was at my door seconds after I had hung up. We noticed that the room was without a refrigerator and I mentioned it to the desk and before I got to my room, here comes a staff member with the refrigerator. If all hotels were like this one, traveling accomendations would be great. I would like to thank the management and staff for such a great stay. . . We will return to get even with the Pittsburgh Pirates. . . Read moreGenuine Hotels.com guest review
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