"Not enough sleeping space"
Beautiful room close proximity to the Pittsburgh International Airport. We requested a room with two beds booked through the online site. Much to our surprise, when we arrived after midnight we had only one king bed for four adults. Fortunately, they sent up a cot. Really feel like we should have been notified regarding the lack of sleeping accommo […] dations. Read moreGenuine Hotels.com guest review
Nice hotel. Friendly Staff, Clean and comfortable room.Great indoor and outdoor pool. About 1/2 hour from mid town.Genuine Hotels.com guest review
What an find. We had a horrible medical situation and I had just gotten out of four days in ICU. We where driving from Washington DC to Ann Arbor, MI and decided to stay in Pittsburgh, PA overnight. We had booked a hotel downtown but in all the craziness had given the wrong date. The hotel was full as was the town. We found the Marriott at the airport […] available through Expedia and took it. The room was great, and they were wonderfully gracious and concerned about our situation. They even set us up dinner on them. It simply doesn't get any better than that. What a jewel. Read moreGenuine Expedia guest review
"Very Nice Hotel"
We stayed here while in town for an event. This hotel is in a great location, easy to get to and a short distance from shopping and restaurants. The rooms are very clean, comfortable beds, nicely decorated and spacious. The bathroom is nice, it has the toilet and shower separate from the vanity area so it makes it easier for 2 or more people to get […] ready at the same time. The common areas of the hotel are well kept up, clean and nicely decorated. The staff is extremely friendly and very helpful. We ordered room service for dinner since we had traveled all day and it arrived promptly and the food was wonderful! We would absolutely stay here again! Good value for the price. Read moreGenuine Hotels.com guest review
We checked in late (~1:30am) and we were given a wheelchair accessible room with 2 double beds. We booked, and paid for a king room. When I called down to reception I was told there were no King rooms available and you were NOT guaranteed a specific room- Why is there a different rate for different rooms if this was not taken into account and respected. […] With this being a wheelchair accessible room the bathroom "floods" when you take a shower, as the drain is in the middle of the bathroom floor, not the shower floor. I called reception to again explain I was not satisfied with this room and again I was told that there was nothing that could be done. I was terrified I would slip on the wet floor in the middle of the night and used 6 bath towels to dry the floor! The friends who we checked in with were given a King room when they booked 2 double beds and there was people in the room they checked into! It was not a very happy outcome. Read moreGenuine Hotels.com guest review
Response by Pittsburgh Airport Marriott Thank you for your recent feedback regarding your stay with us. I apologize for the inconvenience of not getting your requested room type. I can assure you that we take great pride in providing the best service and quality product the area has to offer. I will be sure to discuss the issue with our staff so that we can make improvements in our product and service delivery. I would like to discuss the issue with you at your convenience. Once again, I apologize that we fell short in meeting and exceeding your expectations.
"great location extremely clean hotel....loved it"
My room at this hotel was extremely clean, the staff was super friendly and helpful. Deserves a 5 starGenuine Hotels.com guest review
"Not very accommodating"
We had a late flight (1am) so I called ahead of time to make sure a shuttle would be available, and I was assured it would be. However, when I called once we landed, the receptionist said the shuttle stopped at 1. I told her that I had specifically asked about that time the night before and was assured a ride. She said there was nothing she could do. […] I haled a cab, but since the airline lost my 5 year old's booster seat, no cabby would help us. Finally, at 2am, a nice cabby took the risk and gave us a ride, which cost us $20. If I had known this would happen, I would not have chosen this hotel. I was offered a breakfast meal ticket to compensate for the inconvenience, but since we did't even get into our room until 3am, being up in time for breakfast was un likely, especially with a five year old on jet lag. Needless to say, I was pretty disappointed and wished I would have gone with another hotel. It is also a joke that they do not offer free wifi. You have to pay $12.95 a day to use it. Talk about being un accommodating. Very unexpected for a Mariott. Read moreGenuine Expedia guest review
"Oh what a night!"
My friend and I took un a country concert at Heinz Field and traveled a short distance to the hotel. We were given an upgrade in our room and it was great. The service was just as wonderful as the room. Will stay here again.Genuine Hotels.com guest review
everyone was so nice and location was great for what we needed...we did not need to go to the airport. the only down falls were no refigrator in the room and the food areas were very expensive...with kids you need a frige. the room and pool area were ver nice and i couldnt ask more from the employees, they ere wreatGenuine Hotels.com guest review
"Good hotel at a good price"
Close to the city. Close to shopping and dining. Close to the airport, but not too close. Nice place. Would stay again.Genuine Hotels.com guest review
"Very nice atmosphere, clean, friendly, bright."
There were only 2 little things that bothered me at this hotel. 1. The toilet paper in our bathroom kept falling off the holder. 2. The fire route plaque on the wall on the 6th floor by the elevators was installed crooked. Everything else was at a very high standard and we have used this hotel several times and enjoy our stays each time.Genuine Expedia guest review
It as indeed a superior quality hotel but the food was quite medicore.Genuine Expedia guest review
"One of the cleanest, roomiest, up-to-date hotels"
I've stayed at 25+ hotels in the last few years, and this one is by far one of the cleanest, roomiest, and up-to-date. A standard room has a large flat screen television and couch, with ample space to walk around. The bed was super plush. I even found myself looking at the tags of the comforter to see who made in, so I could check into buying the same […] one (I know, that sounds weird, but it was beyond comfortable). Read moreGenuine Expedia guest review
"Really Nice Hotel"
Nice, clean hotel with roomy rooms, expensive look and quality hotel without the price tag of a high priced location. I recommend this hotel.Genuine Expedia guest review
Nice hotelGenuine Hotels.com guest review
Had a great impromptu stay- everyone was very pleasant, the room was lovely, and the bar/menu were not to be scorned. I'd definitely stay again!Genuine Expedia guest review
"close to my destination"
SufficientGenuine Hotels.com guest review
"Bonus in Pgh"
Room was comfortable and the staff was extremely helpful. Weather was lovely too!Genuine Expedia guest review
"Had to cut my stay short"
The stay at the Marriott was really good. However, I have to complaints: 1) The hotel was advertised on your website as having a sauna. It did not have a sauna. I did call your customer service department and a refund was order on the last two nights I was due to stay at the hotel, which was great. However, I had the inconvenience of having to book […] another hotel, and pay an extra $21.96. And 2), I had to get some work done between 8PM-10PM, but the internet was not working properly. I kept getting booted off the internet every three minutes. The hotel did the best they could to accommodate me, but, this was very frustrating. Read moreGenuine Hotels.com guest review
"Perfect for next-day air travel"
Perfect stay. Will definitely use again.Genuine Hotels.com guest review
"Worth Every Penny!"
Some of the staff behind the front check-in desk, during our weekend stay, were very rude and not very personable. There was no reason for it. Some of those women do not belong working behind the desk greeting people. Other than that, our stay was wonderful.Genuine Expedia guest review
"Best breakfast ever"
The Marriott standard of two double beds or a king with rollaways doesn't really suit 2 adults and 2 kids - I ended up on the floor after a few hours with my fidgeting 11 year old. I wish Marriott had rooms with 2 queen beds - next time we will go for the king, and bring two air mattresses for the kids! We got breakfast included in our room fee, though, […] and it was amazing - the BUFFET has made-to-order omelettes and waffles, and there are also plenty of fruits, cereals and other hot dishes. We swam in the pool and used the hot tub twice - once on check in night, and once the next morning before check out (which is nice and late at 12pm). I think the signage leading to the hotel off of 376 could be clearer. I did make one wrong turn the first time in. Read moreGenuine Hotels.com guest review
"Very nice staff."
There was a minor glitch with the room key when I arrived, but it was handled promptly.Genuine Hotels.com guest review
"Awesome hotel with friendly staff"
Super nice rooms with beds that felt like sleeping on a cloud. Hotel was having issues with room keys but they took care of us and were very professional. Bar down stairs near the lobby is awesome place to hang out at and unwind after long day. Definitely would stay here again.Genuine Hotels.com guest review
I enjoyed my stay at the Marriot Pittsburgh Airport. Everything was great except when they decided to shut down the pool Sunday night. I would like to stay there again maybe next time.Genuine Hotels.com guest review
First time at this hotel. Very impressed. Wish there was a shuttle service to the city, however. (even a charge per trip would have been nice. not too fond of driving into Pittsburgh)Genuine Expedia guest review
"Nice, but . . ."
Charge for water left in the room. $4.00 for a bottle of water. They are left by the ice bucket with a very small sign that states you will charged if consumed. Very bad form. Overall the room was clean and comfortable. Would stay here again.Genuine Hotels.com guest review
"Would stay anytime I am in Pittsburgh."
This is one of the nicest hotels I have ever stayed at. I like the location. The breakfast was awesome. The staff was awesome. It was great.Genuine Expedia guest review
"Marriott Airport Hotel in Pittsburgh, PA"
The hotel is NOT on the airport grounds so you are assured a great night's sleep. Their shuttle van is prompt on departure AND pick-ups, AND you can arrange to have your car parked on THEIR site while you fly to another destination! Even the operators of the shuttle van are helpful, courteous and friendly and ON TIME. The food at the restaurant at the […] hotel served very tasty foods and the desk staff was outstanding. I am recommending this Marriott Hotel to all who wish to take the hastle out of catching an early a.m. flight and take advantage of a lot of different restaurants in the immediate area, too. Read moreGenuine Hotels.com guest review
Awesome. Great location easy to get in get out. Excellent.Genuine Hotels.com guest review
"Not worth the money"
TV channels didnt work half the time, pillows are hard, creamers for coffee were bad, Internet was not free and required logging on two three times a day, no free coffee in morning, for a marriott was very disappointed...........Genuine Expedia guest review
"Good choice for s Steelers game"
The hotel was everything we expected plus more. The staff was very accomodating, truly a pleasure. I would go back again, my daughter had a blast.Genuine Expedia guest review
Decent, nothing to write home about. I'd stay again, or I'd try somewhere else. It seems a little light on service for business travelers. Lounge/Bar serves food until 11 most days, which is useful, closes entirely at midnight (just a little bit early for us night owls).Genuine Hotels.com guest review
We have stayed in the Pittsburgh area many times. Although this was not our first hotel choice it turned out to be a fantastic one. We paid an additional amount when booking the hotel to include the breakfast, and we are glad we did as the meal was a bit higher than we would have wanted to pay. We received a room with 2 full size beds and a cot for […] the 5th person, not what we were hoping for but we all fit fine. Queen beds and a sofa would have been our first choice. Hotel staff are kind and fast with requests. Would stay here again. Read moreGenuine Hotels.com guest review
"Marriott near Pittsburgh PA airport"
Beautiful views and excellent beds/pillows. Recommend. Would stay again.Genuine Hotels.com guest review
"Perfect place close to airport"
Will DEFINITELY book here again. Food was great at the barGenuine Hotels.com guest review
"A trip to remember"
Overall a pleasant experience.Genuine Expedia guest review
"Marriott In Pittsburgh"
Great hotel. Staff professsional and friendly. Really clean and updated. Near some great restaurants. Enjoyed my stay and would stay there again.Genuine Hotels.com guest review
The hospitality was great from the dining, house keeping, breakfast (especially good omelets), and van service.Genuine Hotels.com guest review
I had a wonderful stay at the Marriott. The staff went out of their way to accomodate us. The room was very clean and everyone was friendly. I really enjoyed the stay.Genuine Hotels.com guest review
This was my second time staying at that hotel in nearly two months. My stay was superb. Comfortable bed, clean room and wonderful staff. They once again waived my internet fee and also gave me and my daughter a free voucher for breakfast for two at the Regala restaurant. We will come back again to that hotel. Thank you for reading. God bless.Genuine Expedia guest review
"A wedding stay"
Convenient to the airport.Genuine Expedia guest review
The staff was not helpful, the service was poor. The hotel was extremely noisy. The shower water temperature consistently fluctuated. The wait for elevators was ridiculous.Genuine Expedia guest review
Response by Pittsburgh Airport Marriott Thank you for your feedback regarding your recent stay at the Pittsburgh Airport Marriott. We apologize for the incoveniences that you experienced during your stay. September was an extremely busy month with a variety of conferences and events taking place at the hotel. We are sorry if our services did not exceed your expectations. We will be discussing your feedback to ensure this does not occur in the future. If you would like to discuss in greater detail feel free to reach out to me at your convenience.
"will be back"
Everyone were very friendly and helpful. my husband I were there for Pittsburgh game and the hotel is not far to Heinz FieldGenuine Hotels.com guest review
"A lovely airport hotel"
Just a nice hotel. Shuttle to airport was timely and convenient. We only stayed one night so didn't have much chance to use all the hotel's amenities.Genuine Expedia guest review
"Pittsburgh area hotel"
This hotel was okay, but not as nice as most Marriott Hotels, I thought. It was over-perfumed in the room, which made it seem under-cleaned. It wasn't a bad hotel but we forgot two things in our room and were not able to get either back when we called the next day.Genuine Hotels.com guest review
"Great accommodations at a low rate"
This is a rather new Marriott with excellent service and amenities, the room was very comfprtable , fresh and clean. Great value at the Expedia rate. We stayed overnight before we took an early depature from the airport. The free Hotel Shuttle made this convenient.Genuine Expedia guest review
"Good hotel close to PIT Intl."
very comfortable. Luxurious to say the least. Just hope you don't get put on a floor with an entire football team and have to call security repeatedly.Genuine Hotels.com guest review
"Best hotel ever...will be back again...Highly recommened."
My husband and I were very pleased with the appearance, cleanliness, and excellent customer service that the hotel offers. Our room (702) was neatly ready for us. The bed was comfortable...We actually overslept (lol) and at check out, the clerk waved the internet fee for us. That was a pleasant surprise. We will be back very soon...Thank you for having […] us. Read moreGenuine Expedia guest review
It was great. i would love to go back thereGenuine Expedia guest review
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