Great location for a show at Click's Live. Great customer service. The pool chemical balance was off and closed but the room was clean and the environment was quiet and peaceful.Genuine Hotels.com guest review
Good price, good service. No smoking room still smelled somewhat smoky, only problemGenuine Hotels.com guest review
"Close to U.T. and Loop"
Overall the room was nice. The carpet needs shampooing and deep cleaning. Location was not easy to see from road at night arrival. Pet access was plus.Genuine Hotels.com guest review
"Conveniently located and pleasantly surprised!"
After reading the mixed reviews I booked a 2 day stay for my family of 5 by calling hotels.com directly. They were very helpful in booking this way. I was hoping the information about 'new management' meant good things. I was very happy and surprised with this hotel. Our room was clean and comfortable. We needed more towels and an extra blanket (A/C […] was VERY cold) and they were provided quickly and politely. We also opted for a fridge and microwave, both in new condition. The pool was clean and refreshing and was just what we needed after a 100 degree day! It's set in the middle of the property in kind of like a park setting so there is privacy from outside viewing. The hotel is still renovating so, no on-site food (only drink machine) but it is conveniently located in the area and is close to just about anything you may need, even bowling! I suggest Coyote Sam's Bar and Grille for a near by restaurant that's got great food and decent prices. Overall, a good experience and I would take my family there again if need be. Read moreGenuine Hotels.com guest review
"very convenient for pinch"
the hotel room with a little run down but there was plenty of room. The staff was very friendly.it was no longer its heydayGenuine Hotels.com guest review
We felt rushed out because the check out time is at 11am and staying later than than costs extra. We would have liked to have checked out at noon instead.Genuine Hotels.com guest review
It was a nice place to stay. I would stay again.Genuine Hotels.com guest review
"great for just a place to sleep"
Bed is awesome. Location great. No breakfast. Needs a lot of updating. Website and door of the room say noon checkout but it's 11 am checkout and for a fridge and microwave it's 10 dollars extra per nightGenuine Hotels.com guest review
"convenience, great landscaping, great pool"
We got off on the wrong foot due to a miss understanding over appliances. But the staff made every effort to accommodate my satisfaction. The 2 night stay was a great deal, with a more than satisfactory staff!Genuine Hotels.com guest review
Older hotel still needs some updates but was clean & quiet. Pool was very enjoyable.Genuine Hotels.com guest review
I was billed by hotel after paying online.Genuine Hotels.com guest review
The hotel Is old and run down. We asked for nonsmoking rm. the rm spelt of old stale cigarettes. The pool and outside are we're closed because the pool was not up to standards. We ended up moving to another hotel.Genuine Hotels.com guest review
The hotel rooms need to be updated, but they were clean and serviceable. Very worth the money for the stay.Genuine Hotels.com guest review
"Mold in the bathroom"
Bathroom was moldy. Pillows very cheap. no creapy crawlies.Genuine Hotels.com guest review
Need some upgrades....Genuine Hotels.com guest review
"Inexpensive Accommodations in Tyler, TX"
Room was clean and neat although the furnishings were dated. A little hard to find. It is still branded as a Ramada Inn and it is off-street about a block.Genuine Hotels.com guest review
"Hunted 1/2 hour to find because sign said Ramada"
Drove around it for 30 min because it's signs still say Ramada. Found it when we finally stopped to ask them where the Magnuson was. Hotel was beautiful once upon a time, but was let run down badly. Our room was wonderful, clean and fully supplied with everything you could need. Bed was great. But, pool was green, restaurant was long closed, and back […] doors to main entrance were locked so you had to walk or drive all the way around to get to the front desk. Landscape and exterior was in sad shape. Too bad, so sad. Still, would recommend. Quiet and good room is all that's needed for overnite, and that we got. :) Read moreGenuine Hotels.com guest review
"close to all want to see sights"
convenientGenuine Hotels.com guest review
Old hotel that needs a complete remodel. I was only there for a 8 hours to sleep. It was quite, but there were very few other guest.Genuine Hotels.com guest review
"Not bad for the $$$$"
Not horrible. It was an inexpensive place to crash. The staff was very pleasant and helpful, the room was clean albeit older and dated, but overall it's tolerable. It's not the Ritz but for about 1/2 of what the surrounding hotels were charging I consider it a good value.Genuine Hotels.com guest review
did not have microwave or refrigerator as stated when I made reservations. Otherwise O.K.,Genuine Hotels.com guest review
I would give it a 5 soon they change the TVsGenuine Hotels.com guest review
I had a nice stay at this hotel. The staff was friendly and courteous.Genuine Hotels.com guest review
"A good quite place"
This hotel was located in a nice quite spot. I had a very restful night of sleep.Genuine Hotels.com guest review
This place is actually a Ramada Inn. This is the worst place I have ever stayed. I had a reservation for a king bed and sleeper sofa, what I got (after a confrontation with hotel management) was a king bed and roll a way bed. The room smelled like mold and mildew, which is a big deal for someone with allergies. There were two towels for three people […] to shower. Bathroom door would not shut. This place should not even be on hotels.com list. Read moreGenuine Hotels.com guest review
"convient to everything we needed"
The rooms need to be up dated; but, everything was very clean and the staff could not have been more helpful. THANKSGenuine Hotels.com guest review
Magnuson has recently become a Ramada. Promised frig, microwave, and wi fi were not available. Hair dryer did not work. Staff brought a frig, microwave and new hair dryer. After four nights, wifi never became functional. New owners are trying hard, but are not there yet.Genuine Hotels.com guest review
Hotel is old... But cheap. I guess that makes it okGenuine Hotels.com guest review
"Was across from where we were to have family dinne"
This is a very old hotel that is in need of some serious repairs - there were very large cracks in walls and ceiling, towel racks were ripped out of the wall, had to plug in lamps and even the phone. There were not even any towels in the room, had to call to have them delivered. The only good thing was that it was next door to the restaurant we were […] attending for family dinner. Read moreGenuine Hotels.com guest review
hotel was sighed as a ramada. tv was unplugged and remote did not work. at checkin clerk did not know i had paid thru hotels.com, she then quoted me the price hotels.com was paying which was significantly cheaper than what i paid.Genuine Hotels.com guest review
Will not use this hotel again. Not a pleasant experience at all.Genuine Hotels.com guest review
There were no wash cloths in our room, but we go over that. The service was fantastic! The breakfast in the Veranda was awesome! We may come back to this hotel just for the food and service.Genuine Expedia guest review
Customer Service NIGHTMARE! Upon checking in bugs in room, and outlook email would not send. Approached Manager to move rooms and fix email issue with ISP and he became extremely aggressive and offensive. Reservation was for 4 nights but checked out after a couple hours. I reserved this for a couple friends of mine who I was contracting some work in […] the area and I was completely embarrassed by the whole experience. Read moreGenuine Hotels.com guest review
"Ramada in Tyler, Texas"
Our stay was for 4 days while my brother was hospitalized at Medical Center for heart problems. The room was cleaned daily and very comfortable. the furniture needs updating and we had to ask twice for a microwave and fridge which was finally delivered and worked well. The location was excellent in reference to the hospital. I would recommend this hotel […] to friends and family. Read moreGenuine Hotels.com guest review
It was clean and definitely worth the money. The receptionst was very nice.Genuine Hotels.com guest review
"Great place. Best in Tyler"
08/22/14 Chris I Tyler, Texas
Great place! Friendly service. I travel way to much, including to Tyler a few times per year. This without a doubt is the best bed in Tyler...(thats a big deal if you travel as much as I do.) Very nice rooms since they remodeled. Pool and courtyard are they best in town. I will stay here on my return trips.
"Hidden Gem in Tyler. TX."
08/20/14 OdomGator Canton, GA
I was pleasently surprised with this beautiful property. I was in Tyler for business and stayed at the Magnuson. The guest room is brand new and decorated beautifully. The bed is very comfortable and the flat screen tv was wonderful. The lounge and restaurant area is perfect for a relaxing night working or watching tv. Although I was here on business if you are in the area on leisure I recommed this property. The outdoor pool is beautiful and there is a great patio area for eating or just hanging out. There is alot of meeting space and the property has a great ballroom for weddings. There are numerous restuarants within walking distance of the hotel as well. Hope to make it back to the area as I will definitely stay here again. Highly recommended!
"Nicely Renovated Hotel in Tyler"
08/16/14 Mitchell J
The hotel has newly furnished rooms and beds. Great pool area, secluded among large oak trees makes you feel miles away from the city. Many dining options a short walk away. Close to medical center and UT Tyler.
08/13/14 Keyra J
Clean hotel with newly remodeled rooms. The service and staff were very helpful. It is in a wonderful location in the center of town. There are many food options within walking distance. Wonderful place, very pleased!
08/13/14 Les E Tyler, Texas
Loved the location and setting. This is one of the prettiest grounds of a hotel we have had the pleasure to stay at. Rooms and hotel seem to have been recently remodeled. I love the character that the hotel has. You don't seem to find that is some of these cookie cutter new hotels. Family loved it and would not hesitate to recommend it.
The property is undergoing renovations--the landscaping around the pool/courtyard is nice/peaceful. Furnishings/décor are updated. Bed was very comfortable. Staff was extremely helpful. Restaurant is not open yet.
08/12/14 Jennifer C Tyler, Texas
Our room had a beautiful view of the pool, which our kids loved. The pool area exceeded our expectations with large mature trees granting shade and ambiance. It made for a wonderful relaxing evening for our whole family. Everything was clean and fresh, from our room, the hotel grounds, to the lobby. The service and staff was helpful and kind. I also enjoyed that we had many restaurant options within walking distance. We enjoyed our stay and will be booking here in the future.
08/12/14 DannThompson Denver, Colorado
A complete makeover and the rooms have new furniture, very clean and comfortable! Great value and in walking distance to many nice restaurants. Great location in Tyler and very easy to get to. Also a great setting for business meetings and functions.
"ok for the price"
01/07/14 jpka Dallas, Texas
I just didn't feel like it was clean, although the only specific thing I could mention to that end was seeing a dead water bug under the heater as I got in bed. I did the usual check for bedbugs, hairs, etc, and didn't see any sign of them. I was exhausted when I arrived, so maybe that had something to do with it. I was only there for a short time (didn't check in until almost 2am) although in the room it said check out was at noon when it is really 11am.
"Bugs in the sheets and room"
05/30/13 Margaret J Tyler
Need to clean and upgrade rooms, spray for bugs in the sheets and do not put torn sheets on bed.Room was dirty around the bed.There is no way I could sleep with these conditions. Checked out of the hotel that night and had to find another hotel. I felt my health was in jepardy.
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