This motel is currently in the middle of the upgrades - which this motel really needs. The bed was comfortable and for the age of the building and all it was probably as clean as it could be but it is in desparate need of change and upgrades. The electrical outlets needs to be upgraded. I had a hard time keeping the plug connected to the wall.Genuine Expedia guest review
This hotel was very disappointing, I did not know that there was NO ELEVATOR, and with our bags and my daughter's recent surgery it was very diffiult. They are also doing major construction on the hotel and it is very messy, and difficult entering and exiting the hotel.Genuine Expedia guest review
""Under Renovation" is a cover for Falling Apart"
The moment we pulled into the hotel we were met by a group of teenagers drinking in the hotel parking lot. The main lobby hotel sofa was missing a large cushion. We were given an upstairs room and told there were no elevators and no help was offered to carry our luggage up stairs. To get to the staircaser we had to pass through another hotel room. The […] luggage could not be rolled down the hallway because the carpeting was bubbling off the floor. When we went to our car the next morning we found a man passed out near our car. And the car next to us had been vandalized with phallic shapes (picture included) Chose this hotel after seeing the 3 star rating on Expedia... No exaggerating here: Have not had a worse hotel experience. Read moreGenuine Expedia guest review
There was some construction going on, but didn't cause a problem. The hotel has in indoor courtyard with the pool, Jacuzzi, pool table and other entertainments. It gave the feeling of being outdoors. The bar was nice and the complimentary breakfast was better than most hotels. It is only a ten minute walk to downtown Kingston which is an attractive […] city. It seems that most of the nightlife is in the Roundout area though which is about 3 miles away. Read moreGenuine Expedia guest review
"Good value for the money"
We recently stayed at the Garden Plaza hotel in Kingston, NY. It was a stop off point after seeing the Rhinebeck Aerodrome show. The hotel is currently under renovations so there are signs of construction. The staff on checking was extremely friendly and helpful. They recommended a good local restaurant, carefully explained the location of our room […] and were very accommodating. The room was clean and the bed was comfortable. The bathroom again was clean and nicely appointed. We didn't have an opportunity to sample the pool, but it looked nice. The complimentary breakfast in the morning was all that we needed and was good. Overall, this hotel has an excellent and friendly staff and we will be sure to look them up again when we are in the area. Read moreGenuine Expedia guest review
"Wait until the renovation is done."
The interior is runs down so it's good they're in the middle of a renovation but I'd wait until it has been completed before staying again.Genuine Expedia guest review
"Nice staff but really rundown."
We stayed for four nights during a nearby family reunion with two adults, a teen and a five year old. We were not told that there was construction at the hotel until we arrived. No working elevator and we were quite nervous as we saw the stained, dirty carpets, wallpaper and doors in the hallways. Luckily, our room was not so bad. Our room had a mini […] fridge & micro which was helpful, but double size beds which were a bit small. The bathroom was quite rundown and had not been thoroughly cleaned. Everything was in working order, but the vanity was stained & chipped, the tiles were stained & chipped and the ceiling was a mess. The pool was clean and a nice temp, but the hot tub had hair & stuff floating in it. Don't use the arcade! The games eat your money. The free breakfast was the same each day and consisted of eggs, homefries, cereal, toast & bagels, and apples. It was quite good as long as you go early...by 9 am, the food is not refilled quickly and not as fresh. There were ongoing renovations at this hotel (including no elevator access) and hopefully it will receive the facelift it needs. Read moreGenuine Expedia guest review
"Don't stay there"
The hotel looks like a concrete bunker from the outside. It had long, long corridors inside. The ground floor rooms have bars inserted outside so no one can enter. The bathroom floor is dirty.Genuine Expedia guest review
"A little palace inside renovating hotel."
I felt very safe at this hotel. Don't be discouraged when you pull up to the hotel and see they are doing renovation. Once you walk in, it is like a little palace! They have an indoor courtyard which has patio tables and chairs, plants, pool, jacuzzi and a really cool set up for the fitness room! It's really cute~ Free breakfast, free WIFI. Free pa […] rking. Read moreGenuine Expedia guest review
"Renovation was underway!!"
Website photo of exterior was attractive so discovering the renovation project when we arrived was a surprise. The interior had signs to help us avoid some areas. We're attending a wedding in the area so didn't spend much time in room. Due to the design of the building, out room did not have a view of the outside, but a view of inside i.e pool, fitness […] area, electronic games. All very old Holiday Inn style!! Probably nice for families with kids, but didn't see many there. Read moreGenuine Expedia guest review
Great pool & hot tub, helpful staff and clean room. We can't stand the small bed pillows.Genuine Expedia guest review
Hotel was under remodeling construction. Bed linens were awful. The service from the hotel employees was the best part of the stay.Genuine Hotels.com guest review
This is not a 3.4 star hotel. This is barely a 1 star hotel. Old, dirty, smelly and run down. It is under construction and there is yellow caution tape everywhere and exposed beams. This hotel is SO outdated. It was a huge disappointment.Genuine Hotels.com guest review
"perfect place to stop overnight."
We needed an inexpensive place to stop overnight on our way to pick our daughter up from summer camp. we were traveling with our dog so we needed a pet friendly hotel. The hotel was lovely, and I was sad we weren't staying long enough to take advantage of the pool and gym. The room was comfortable and the staff were very friendly. The buffet breakfast […] was a little skimpy, though better than many offered in hotels in the same price range. There was construction going on, but the sites being worked on were kept very clean and everything was well labeled. Read moreGenuine Hotels.com guest review
Hotel pictures and advertisement are misleading. In our opinion, this hotel is at the same rate as a Holiday Inn Express except more expensive.Genuine Hotels.com guest review
My husband and I asked for the key first to view the room. We were worried because the parking lot and outside of bldg are roped off with yellow tape. Since we were prepaid we had no choice but to stay, but I would never recommed it. Thank goodness it was only 1 night.Genuine Expedia guest review
Was being renovated. Helpful receptionist. Poor breakfast.Genuine Expedia guest review
"Hotel was under renovations."
Continental breakfast - eggs and pancakes cold, ran out of coffee, OJ, milk, and plates. Staff couldn't keep up with replenishing.Genuine Expedia guest review
"Don't come here"
The place was not kept up to date. The hotel clerk make me feel like I was intruding on his time when I checked in. This hotel may have had a heyday in the 80's but not now.Genuine Expedia guest review
"Very good hotel for family"
Very good hotel for family staying, especially for kids. We were staying for 2 nights for skiing. Too much chlorine in a pool and jacuzzi. Sauna is just name, that is not sauna, too cold. Breakfast is very good, especially omelet, but always there is a line to enter and then you have to wait for buffet filling. They do not rush... There are a lot of […] shopping plazas and restaurants close to this hotel. Read moreGenuine Expedia guest review
"Good for the price."
On the contrary to many comments, the room was clean, bed was comfy and everything went smooth. Breakfast buffet next morning was priced right and choice of food was good. Will stay again in few weeks.Genuine Expedia guest review
"Not bad for 1 night stay"
Great recreational area and pool. Otherwise the place looks outdated and requires renovations. We were placed in "executive area", but the room looked a bit run down. The room was very clean, though and there was no usual hotel smell. Stay away from their breakfast which costs additional $10 - they served 3 days old berries and food wasn't ready until […] 7:30 while it's supposed to start at 6:30. This caused us to be late for children's ski school. Would stay again while on a 2 day trip to Hunter. Read moreGenuine Hotels.com guest review
"Great for short visits"
Overall nice place very convenient to highway and other Kingston areas. The room and bathroom were very clean however the doors and hallway could use a renovation. Room service is availabe, reasonably priced meals, my dinner was very good. The bed was very hard to sleep on. I have a sleep number bed at home so I'm very picky about bed comfort. All and […] all I would stay there again for a short visit. Read moreGenuine Hotels.com guest review
My family and I stayed on Thanksgiving night and the desk staff was very pleasant though they had had their Thanksgiving dinner there. Though our rooms needed refurbishing (new carpeting etc.) they easy fixes like nice bedding were in place complete with pillows identified as firm or soft. Will likely stay again at Christmas.Genuine Expedia guest review
"Escape From Hurricane Sandy/Nor'easter"
My wife and I were looking for a pet friendly hotel approximately two hours from our home on Long Island. We had been without heat and electricity for more than a week and were about to be hit by the Nor'easter that followed Hurricane Sandy. The operator from Hotels.com quickly found this Holiday Inn for us, and we were very pleased overall. The room […] rate was excellent and we were able to add breakfast for only a few dollars more per day. The food in the restaurant was outstanding as was the service. Our room was very comfortable, and we made good use of the swimming pool and whirlpool. This is an older Holiday Inn that has been nicely refurbished. The bar is very attractive and tt has a large conference center. Read moreGenuine Hotels.com guest review
"Aging but still a good place to stay"
As always clean and comfortable. Quiet rooms good beds.Genuine Hotels.com guest review
They did not honor my wake up call, they also charged my credit card for the full stay after I paid through Hotels.com one of the worst hotel stays I have ever had will not be staying there again.Genuine Hotels.com guest review
"Good, comfortable stay"
Very friendly and helpful staff who were our virtual tour guides. Rooms very clean and quiet, great mattresses. Hallway carpets and walls somewhat worn but once inside room in exec wing, furnishings are new. Short walk from Historic Stockade district, and minute drive from Thruway, Rte 28, 209, etc., all the routes to Catskills towns. Decent, fairly […] priced breakfast. We'd go back. Read moreGenuine Hotels.com guest review
the stairwell was very dirty. Difficult to manage as the door opened to the stair case and our arms were full of suitcase,bags etc. The carpet in the room was stained and dirty. The bed was clean and comfortable When we asked about places to eat could only get "there are places around." Not a very informative answer for someone who has never been in […] Kingston. No refrigrator in the room as shown in search Read moreGenuine Hotels.com guest review
Was good.Genuine Hotels.com guest review
"Friendly, clean, convenient; excellent for kids"
staff tries very hard..clean, comfortable and convenient...Indoor pool and game room makes it ideal for kidsGenuine Expedia guest review
We did not really like our "inside" room. It overlooked the common area. I prefer to have sunlight coming into my room in the morning. Other than that we enjoyed our stay.Genuine Hotels.com guest review
"Not a 3 star"
This hotel is a 2-2.5 star hotel, not a 3 star and the rating should be changed.Genuine Expedia guest review
bathroom needs upgrade; helpful staffGenuine Hotels.com guest review
Great location, accomodated dogs, but way overpriced for people and animalsGenuine Hotels.com guest review
"Perfect Huson Valley Location"
Very clean, large comfortable room. Did not get a chance to use the pool but hope to next time.Genuine Hotels.com guest review
the room was clean. The last holiday inn I stayed at my asthma was aggravated whereas here the air in the room smelled clean and fresh. Don't know if it was due to clean filters in the air conditioning but it definitely helped. The room was definitely dated in look and given the price we paid over priced however the bed was comfortable and given my […] previous note on the clean factor it made the stay comfortable. Read moreGenuine Hotels.com guest review
"Weekend up at horse show."
The rooms are alittle small and the double beds should be Queens and the overall comfort of the rooms would increase Also should have fridge in rooms. Otherwise. It was. Fine. Food in restaurant was good and varied. Pool was dated. But great for kids. Very CleanGenuine Expedia guest review
"not as i expected"
The hotel is very worn... seems tired... sketchy... I did not have a good feeling about being there...Genuine Hotels.com guest review
"All must see"
Horrible is the best word to discrible my stay in holiday inn kingston. power went off 3times. Manager keeps knocking on my door to check if power is back. A/c blowing hot. , old televisons. No breakfast for guest. you have to pay the restaurant to get breakfast. I couldnt wait to get out of there. I will not recommend there for any person. It is very […] expensive too Read moreGenuine Hotels.com guest review
"didnt see there area that much"
Over all a clean room. It is an old hotel that looks old. Back doors were unlocked at 11pm when I arrived. I didnt feel like a hotel you would pay $$$ for, more like $. But the room was large and clean and the staff was friendly.Genuine Hotels.com guest review
"ok, but not nice"
it was ok, but not nice. guests smoked and drank in stairways. Bad enough but nobody cleaned up either. Bathroom was fairly clean. Room a/c was noisy. Staff were fine but nothing specialGenuine Expedia guest review
"Great Getaway Hotel"
The location was excellent, right off the NY State Thruway & near good places to eat. The staff couldn't have been more helpful, accomodating, & pleasant. We were there for rest & relaxation, & didn't want to get up & out early. We didn't feel rushed & our room was always made up when we returned later in the day. Yes, we have recommended The Holiday […] Inn Kingston to our friends who visit that area on business & vacation. Read moreGenuine Expedia guest review
The housemaid was very helpful.Genuine Hotels.com guest review
Decent place at a reasonable price for the areaGenuine Hotels.com guest review
Rundown interior. Bed was pretty comfortable, as were the pillows. Breakfast buffet was poorly run. Had to ask the wait staff for many things that were not put out, cream cheese, bowls, etc. Unfortunately, the Hampton Inn was all booked, so we had no choice. We've been spoiled I guess. Hampton Inn has a far superior breakfast buffet..FOR FREE! The one […] at the Holiday Inn was $10.95! Not even worth $5.95. I'll make sure to make reservations earlier, so we don't get stuck here. Read moreGenuine Expedia guest review
"Okay basic hotel"
We stayed in this hotel during a college trip.The floor plan is pretty awkward and the hotel hallways had a rank smell (perhaps they allow pets in the rooms?) The hotel restaurants, where we did not dine, also had a very off-putting odor. There is no elevator, so if you bring a lot of luggage, be prepared for an arduous trip through multiple hallways, […] fire doors, and more hallways to find your room. The room itself was fine. Comfortable, free internet, enough pillows. Read moreGenuine Hotels.com guest review
The hot tub could use a update. A little in need of repairs. Also had cockroaches in bathroom.Genuine Hotels.com guest review
"Neutral and reasonably pleasant"
The room was neutral, but it was sort of gross that the toilet lid and seat were up to greet us. Other than that, we weren't bothered by hallway noise, the bed was comfortable, and we slept through the night. That's all we were hoping for.Genuine Expedia guest review
"not a good day"
well first of all the t.v. did not work. we were there for a funeral and did not spend a lot of time at and in the hotel we check in at 12:30 pm left by 1:00 pm and did not return til 10:00 pm that night. we check out at 8:30 am.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )