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Chattanooga Choo Choo - Chattanooga

35.03814, -85.30744
3 stars
1400 Market Street, Chattanooga, TN, 37402 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $147 $132
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3.4 660 5

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    Chattanooga Choo Choo
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    1 room,  2 adults 
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    Landmarks near Chattanooga Choo Choo

    • Downtown Chattanooga Hotels - Chattanooga 860 yards
    • University of Tennessee at Chattanooga Hotels - Chattanooga 1100 yards
    • Chattanooga Regional History Museum Hotels - Chattanooga 1700 yards
    • Creative Discovery Museum Hotels - Chattanooga 1.0 mile
    • AT&T Field Hotels - Chattanooga 1.1 miles
    • All landmarks in Chattanooga

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    Overview of Chattanooga Choo Choo - Chattanooga

    Location.
    Chattanooga Choo Choo is close to University of Tennessee at Chattanooga, Chattanooga Regional History Museum, and Creative Discovery Museum. Additional attractions near this historic hotel include AT&T Field and Hunter Museum of American Art.

    Hotel Features.
    Chattanooga Choo Choo has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a business center, small meeting rooms, and secretarial services. This business-friendly hotel offers a coffee shop/café and a bar/lounge. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, an arcade/game room, and gift shops/newsstands. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Guest parking is available for a surcharge.

    Guestrooms.
    The 363 air-conditioned guestrooms at Chattanooga Choo Choo include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch plasma TVs are equipped with satellite channels. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. Housekeeping is offered daily.

    Image of Chattanooga Choo Choo, Chattanooga
    3.4 out of 5 Good (660 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The beds are very firm, not arthritis friendly. Breakfast is really expensive, with no discount for hotel guests. Other than that, the personnel are... very nice, and the location is great. Chattanooga's downtown is a great deal of fun and the Choo-Choo is part of it. by Sandra  from Texas on 05/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $132
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Room no bedding preference

    Standard room with king bed

    Standard room with two double beds

    Traincar Room One Queen bed & Trundle

    Deluxe room with king bed

    Deluxe room with two double beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Maximum number of pets per room: 2
    • Minimum check-in age is: 18

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 3
    • Patio
    • Picnic area
    • Shopping on site
    • Suitable for children
    • Swimming pool - indoor
    • Swimming pool - outdoor seasonal
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Ballroom(s)
      • Bar/lounge
      • Coffee shop or café
      • Free Wi-Fi
      • Meeting facilities size (feet) - 40000
      • Meeting facilities size (meters) - 3716
      • Number of floors - 5
      • Number of meeting/conference rooms - 10
      • Number of outdoor pools - 2
      • RV, bus, truck parking
      • Total number of rooms - 363
      • Year Built 1973
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Speakerphone
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • ESPN
      • Extra towels/bedding
      • Free local calls
      • Free Wi-Fi
      • HBO
      • HDTV
      • Plasma TV
      • Satellite TV service
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
    • Services
    • Fitness facilities
    • Laundry facilities
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa tub
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of Preferred Hotels & Resorts.

    Dining

    Breakfast is available for a surcharge between 6:30 AM and 11 AM.
    Gardens Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
    Station House Restaurant - This restaurant serves dinner only. Closed Sunday and Monday.
    Victorian Lounge - This lobby lounge serves appetizers and drinks.
    Room service (during limited hours) is available.

    Recreation

    An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals nearby
    • Golf - driving range nearby
    • Hiking/biking trails nearby
    • Playground nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 12.00 per person (approximately)
    • Self parking fee: USD 6.00 per night
    • Pet fee: USD 35 per stay
    • Pet deposit: USD 35.00 per stay
    • Refrigerator fee: USD 15.00 per night
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Chattanooga, Tennessee, United States
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    35.03814, -85.30744
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    Area map

    A short guide to Downtown Chattanooga

    Downtown Chattanooga’s location on the banks of the Tennessee River draws visitors to many waterfront attractions, including the Delta Queen, the Tennessee Aquarium, and the 13-mile (21-km) Tennessee Riverwalk. The Chattanooga Choo Choo Hotel complex displays the largest HO scale model train layout in the U.S. Other attractions include the University of Tennessee Chattanooga, the Chattanooga Zoo, and the Hunter Museum of American Art.

    see all hotels in Chattanooga

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Downtown Chattanooga - 900 yards
    • University of Tennessee at Chattanooga - 1100 yards
    • Chattanooga Regional History Museum - 1700 yards

    1.0 - 3.0 mi

    • Creative Discovery Museum - 1.0 mile
    • AT&T Field - 1.1 miles
    • Hunter Museum of American Art - 1.2 miles
    • Tennessee Aquarium - 1.2 miles
    • Market Street Bridge - 1.3 miles
    • Ross's Landing Park - 1.3 miles
    • Warner Park Zoo - 1.4 miles

    3.0+ mi

    • Chattanooga Metropolitan Airport (CHA) - 6.3 miles
    • Rome Richard B. Russell Regional Airport (RMG) - 48 miles
    All hotels in Chattanooga, Tennessee, United States
    Reviews
    • All (660)
    • Business (41)
    • Romance (46)
    • Family (129)
    • Friends (26)
    • Other (418)
    3.4 / 5
    Good

    Score breakdown (from 660 reviews)

    • 5.0
      (138)
    • 4.0
      (205)
    • 3.0
      (165)
    • 2.0
      (112)
    • 1.0
      (40)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.7
    • Comfort
      3.5
    • Condition
      3.1

    Reviews: Overall

    • < Previous
    • Page 1 of 14
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    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Historical Choo Choo Hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    When we got off the interstate, we were a bit taken back by the area it is in but once you are parked and in the hotel complex, you are in your own little train village and we forgot all about the area. I would say it could use some updating as far as the rooms and the buildings for rooms but it is "historical". The indoor pool was nice, one night its […] was super heated and comfortable the next day it was not heated at all though. We stayed in a room one night and then a train car. Kids loved the train car and it was a unique experience. Everything seemed clean, everything is just old. We will probably revisit again one day. Food was fair in all restaurants we tried. Read more
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The beds are very firm, not arthritis friendly. Breakfast is really expensive, with no discount for hotel guests. Other than that, the personnel are very nice, and the location is great. Chattanooga's downtown is a great deal of fun and the Choo-Choo is part of it.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thank you for your 4 star review. Thanks for your comments about the staff! All the Best, Jim Bambrey GM
    3 night family trip in May 2013
    Sandra
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Great city. Very impressive."

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Stayed in a train car. Windows were dirty and blinds were dusty. However, the bed was quite comfortable and so were the pillows. The sheets and the towels were white and clean smelling. The bathroom could use a few hooks and a bench to put things on. The idea is unique, but it needs updating. We ordered breakfast off the menu which was very good. Kudos […] to Dave who helped us with our luggage checking in and checking out. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thanks Your kind review and for your comments about the staff and the ambiance I am pleased that the you had a nice experience. All the Best, Jim Bambrey GM
    2 night trip in May 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was alright, nicely located, and some local attractions but there was a wash cloth left in the shower though from the previous guest.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thank you for your 4 Star review. All the Best, Jim Bambrey GM
    Trip with friends
    May 8, 2013
    Kevin
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    Great location with free shuttle to down town attractions the run directly from the hotel all day long. Very convenient! I stayed in one of the train rooms. The room was a little musky smelling, but very spacious and comfortable. Cute hotel with a lot of History. Grounds at the center of the hotel were very relaxing. A lot of maintenance work through […] the buildings in the hotel going on at this time, made it feel run down. Hopefully when the work is complete the hotel will be back to its grandeur. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thank you for your great review. Thanks for your comments about the history! With 24 acres to care for, we are constantly working on projects. We spend over $870,000 on Maintenance and landscaping yearly. All the Best, Jim Bambrey GM
    4 night business trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "A Little Run Down but So Unique And Fun!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This was our second visit to the Choo-Choo. It is a great experience and unlike any other hotel... anywhere. It's got charm galore and from what I observed, they are currently struggling to improve the maintenance issues. Still, it has to cost a mint to keep up the huge terminal building - all the rail cars and other buildings. It was super busy while […] we were there and our room was a bit worse for wear, but it was comfortable and the staff were all very friendly. The free shuttle to all points downtown was right there - so we saved a fortune in gas/parking. I would advise any visitor to Chattanooga who isn't hung up on appearances to indulge in the unique experience of a one-of-a-kind stay at the Chattanooga Choo Choo! Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thank you for your 4 Star reviews and your repeat business. It’s always good to hear about a great overnight stay. Thanks for your comments about the staff. It takes about $870,000 yearly to keep or 24 acre complex in great fashion. Thanks for your impressions. All the Best, Jim Bambrey GM
    3 night trip in Apr 2013
    Iris W.
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "April 2013"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The staff was excellent. Our 1st room did not have a couch or cushioned chairs, only a glass top outdoor table and metal chairs that were Very Uncomfortable and Heavy. There was a large area where there should have been chairs or a couch and also missing the desk and desk chair. Someone must have borrowed everything. Eventually the guys were able to […] find a couch to being in for us to sit on. Had breakfast in the hotel and the table was dirty... and crumbs on all the seats. I dusted off the crumbs and wiped the table down where they missed. Food and service were good; but we did not eat at the Hotel the rest of our stay. We ended up changing rooms the next day and the new room was not very clean... bathroom floor was dirty so when it got wet it made grayish streaks. The toilet was not scrubbed inside. Dirt on the outside of the tub. However, everything else was ok. The hotel is overpriced for the conditions of the rooms and the location is directly across from a vacant building. The transportation trolley was excellent with lots of stops and free... the downtown area is about 1 mile so it is within walking distance, but as you are walking, you will see the area/s you should stay away from. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thanks for your review and your comments about the staff. There is no excuse for cleanliness issues. I would be happy to speak with you about your visit. I have reviewed your comments with the respective Department Heads, so that they can take corrective action. We take your comments very seriously and it is our opportunity to improve our product and service. All the Best, Jim Bambrey GM
    2 night trip in Apr 2013
    Phyllis
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    my only complaint was that the room did not have a comfortable chair to sit in. The only chairs were 2 chairs with metal backs and a cushion seat. They were like patio furniture. Having a bad back and needing a comfortable chair was my only problem.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thanks for your 4 star review. I am sorry about the comfort of your chair. Hope to see you again. All the Best Jim Bambrey GM
    3 night trip in Apr 2013
    Dianne
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "dated but that's kinda the point"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    all of the staff were great. the ambiance of the hotel is the fun part. it is rated as a 4-star hotel, and there may be some rooms that are, but i dont think they all are. we very much enjoyed our stay and we walked every inch of the place. it would be smart to review the layout of the hotel before you go because if you stay in Bldg 3, it's a long walk […] to the restuarant or the indoor pool in Bldg 1. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Your 4 star rating means a lot to us. Thanks for your comments about the staff and the ambiance I am pleased that the you had a nice experience. Remember, we have golf carts to move people around the complex. All the Best, Jim Bambrey GM
    2 night romance trip in Apr 2013
    Karen
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "poorly maintained"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    This place suffers from deferred maintenance. It appears that the owners are taking everything this facility takes in and have been putting little or nothing back for years. I would suspect they will be out of business within 10 years.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo I take exception with your comments. I have been here for 11 years, and we have renovated every guest room (363) at this hotel, in addition to all the public areas. 3 1/2 years ago, we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand standards. It is requested regularly by thousands of guests because of the oversized rooms, balcony or patio for each room. We just finished another million dollar renovation to Building 2. In addition our capital plan, we spend $870,000 dollars annually on maintenance and landscaping. Beauty is in the eye of the beholder. All the Best, Jim Bambrey GM
    2 night family trip in Apr 2013
    Bob
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Over all it was a good stay.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thanks for the 4 star rating! We love to see that. Come back again soon. All the Best, Jim Bambrey GM
    1 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Completely disappointed. Low quality facility, not worth the price. Bed was uncomfortable, bathroom was extremely small. Wouldn't recommend.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo I am sorry to hear of your disappointment with our hotel. It is concerning to hear that our rooms didn’t measure up. We work hard to maintain our property. We just had a very successful inspection with a major 3rd party sites (score of 87) All the Best, Jim Bambrey GM
    1 night trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Chattanooga Choo Choo Thanks for the 5 star rating! We love to see that. Come back again soon. All the Best, Jim Bambrey GM
    1 night trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "ok stay but don't plan to return"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    My experience at this hotel was less than average. Nothing impressive. Nothing to draw me back. Room was spacious but could use updating. Toliet was dirty when we arrived so that immediately turned me off. Bed skirts on bed looked dingy. A cheap sheet type covering was provided for a blanket which was not impressive. This hotel was pet friendly and […] we brought our dog so that was perfect. Great location close to downtown but not at all worth the price unfortunately. Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Dimples
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "Historical site"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was great view and conveniently placed for local color
    Genuine Hotels.com guest review
    Other trip
    Apr 13, 2013
    Sandro
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    I don't normally even fill these out but felt I needed to this time. Rooms where big but did not seem very kept up. The food at the main dinning was not fresh at all. We ordered a salad that cost $11 and got lettuce that look like it came from a bag with some sliced meet on it. Expected a fresher salad for the price. Waitress was very nice and a good […] server. She has nothing to do with the quality of the food. We gave it a second chance the next morning at the breakfast buffet. Food was better but service was horrible. Had to get up and find a server just to get a refill. The hostess served our table more then our waitress. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Exelente!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I am commung back! Best hotel in chattannooga
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    nerio
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Easy access to free trolley"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Older hotel and room but overall was clean and comfortable.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Stella
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "convenient"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    the indoor pol was very murky. wouldn't swim in it
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Adequate"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was an average experience and the toilet flapper did not work and even after I told the front desk, there was no follow-up communication and it was not resolved before I left. The lobby was nice; the train accommodations were nice; shops were too touristy; the motel/hotel areas did not seem to fit the "historical places" designation. If I […] did it again, I would stay in the trains or another hotel near the art area, which offered more options. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    FCS
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Great experience!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We went to Chattanooga with our bicycles to ride on the recreational trails, especially the Riverwalk. The Choo Choo promised us we could leave our bikes on the car, that security was high. They delivered! We constantly saw security guards in our corridor and on the grounds. In Hotel 3, we could easily wheel our bikes down the wide hallways and take […] them up to our room on the long-length service elevator. The shower was great, toilet completely functional, and room clean and spacious. The waterfall makes a soothing background sound. Temperature easily controlled, if a little noisy - but easy to ignore. The grounds are fascinating, and biking around the area was great. Topnotch customer service! Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Jim
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "Great location for getting around downtown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was great. Loved the covered hot tub! Only drawback was room wasn't ready at 4:00 after a 6 hr drive. Had to wait 10 min or so to get keys.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    TN family
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Perfect hotel for railroad and Civil War buff!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My 24 yr old son and I had a great stay. We're both railroad and Civil War buffs and this was the perfect place to stay. Upon check-in, we upgraded to a sleeper car for only $40 more. I gave my son the queen bed and I took the trundle bed, which was comfortable enough. Sleeper car was nicely appointed. Model railroad exhibit was fantastic- one of the […] largest I've ever seen, comparable to the one at Chicago's Museum of Science and Industry. Breakfast at the main restaurant was very good. The hotel is a bit dated so don't come expecting the Four Seasons. Location was excellent, just off Route 24 and just 6-7 blocks away from the restaurant/entertainment district. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Chuck R.
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was beautiful. Food service was horrible!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Katie
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Some updating in the rooms wouldn't hurt."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    For the money, it could have been updated more. I didn't mind the price considering it was extremely close to UTChatt which was where I needed to be. Also, the guard at the entrance to the parking lot was comforting to a woman traveling alone.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    Leslie
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "Had a great time in Chattanooga!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was friendly, and the hotel is nice. We enjoyed seeing the history that surrounded us, and thought maybe we'd stay in a train car next time. In February the roses weren't blooming, but it must be beautiful in spring & summer iin their rose garden. We had fun in the indoor pool, too. There's a great restaurant next door, and you can ride free […] shuttles to the nearby attractions so you don't have to pay to park. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Laurie
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Feb 19, 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "quirky hotel... if you like oddities... stay here"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    i LOVED the history of the hotel... loved the lobby... very very friendly front office staff. there is a great restaurant in the hotel where they have singing waitstaff... really wonderful... reasonably priced drinks and great entertainment. love the neighborhood... walking distance to several other cool restaurants and neighborhood bars... interesting […] street art. THOSE are the positives... The room was very outdated. clean but not comfortable. think motel from the 70's. not worth the rate i paid. next time i would stay somewhere else and come here to enjoy the lobby and the entertainment !! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Joe S.
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "It was ok"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Older hotel. Could use some upgrades but overall was nice place to stay. Bathroom kind of small.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    Racheal
    US

    Chattanooga Choo Choo - Chattanooga
    1.0 / 5
    Poor
    "Poor room service and no HOT WATER!!!"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Waited 2 hours for breakfeast to be delivered to my room. Although, my breakfeast was paid for by the hotel that is still very bad service. I also had to take a cold shower. Very old and oudated hotel. I am glad I only had to stay one night!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "Stay here for Track 29"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel seemed run down, dated and worn. The beds were not very comfortable. The room was generally unappealing. The back door would not close all the way and be locked at the same time. The great thing about our stay was the show at Track 29.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo Thank you for letting us know about your stay. I am sorry that you weren’t pleased with your accommodations. Ownership has reinvested millions of dollars into the Choo Choo. Three years ago, we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand standards. It is requested regularly by thousands of guests because of the oversized rooms, balcony or patio for each room. We just finished another million dollar renovation to Building 2. I don’t know your room number, but would be glad to speak to you in more detail about your visit. We learn plenty from our guests All the Best, Jim Bambrey GM
    Other trip
    Jan 7, 2013
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Great Historic Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel clean and the staff were fantastic. We loved the indoor pool, the trains and the shopping. We will stay there again.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo Thank you for your incredible review. It’s always good to hear about a great overnight stay. Thanks for your comments about the hotel amenities! All the Best, Jim Bambrey GM
    Other trip
    Jan 2, 2013
    Debbie
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "Needs Updating"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    We chose this hotel because our son is obsessed with trains. He loved it, but if we didn't care about the theme, we would never stay here again. The location was a bit scary and the hotel needs a facelift really bad. Very stuck in the past and needs some modernization. Each common area had a different weird smell. Definitely not worth the price.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Ali
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "close to things we wanted to see"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    stay was very good, very educational to two 12 yr olds.was with me.
    Genuine Hotels.com guest review
    3 night trip with friends in Dec 2012
    Harold
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "Disapointed"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    The trolly cars were terrible! I thought i was getting a upgrade. What a joke.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo I am sorry to hear of your disappointment with our hotel. It is concerning to hear that our rooms didn’t measure up. We work hard to maintain our property. The train car rooms are very popular with our guests and we run a high occupancy with them. I regret you were not one of the many happy guests All the Best, Jim Bambrey GM
    Other trip
    Jan 2, 2013
    susan Brady
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "Great weekend getaway"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    It was a great weekend getaway, with nearby shops and dining you don't need to go far for a great time.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo I am pleased you had a great weekend .Thanks for your 4 star review... All the Best, Jim Bambrey GM
    Other trip
    Dec 20, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Excellent hotel for a family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time! Enjoyed the restaurant very much.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo Thanks for your review and I am pleased you had a good experience with your family. Hope to see you again. All the Best Jim Bambrey GM
    Other trip
    Dec 20, 2012
    susan
    US

    Chattanooga Choo Choo - Chattanooga
    4.0 / 5
    Excellent
    "Great hotel for a get-a-way"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The motel experience was very rewarding. The staff was very courteous and handled all of our special requests (roll-a-way bed, extra blankets) with ease. The rose garden was beautiful, the grounds were maintained well, excellent service at the coffee shop, and the atmosphere around the entire hotel was pleasant. Also, it is located near plenty of places […] for adults and kids to have fun. The Aquarium is within a mile, and there are plenty of restaurants and bars (if you are into the night life). Enjoy this hotel, it is definitely worth what you are paying for. Read more
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo Very rewarding it is what we love to hear! Thank you for your great review and complimenting all of our venues. We look forward to your return in the future. All the Best, Jim Bambrey GM
    Other trip
    Dec 13, 2012
    Jerome
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Wasn't what I expected."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    There was an unpleasant smell in the lobby area. The layout of hotel was wierd. The room was ok, but wasn't worth what we paid for it.
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo I am sorry we did not meet your expectations. . We have a tunnel under the main dome lobby. It was used for heating back in the day. We have an exhaust system for that area and sometimes it gets compromised, and we have to adjust. All the Best, Jim Bambrey GM
    Other trip
    Dec 11, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "Disappointing Stay"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Rooms are hard to find. I either misunderstood or was given bad info on my room location. It took no less than 15 minutes and moving the car twice, to locate the correct building then find my room. There was no hotel staff in any of the buildings outside of the lobby to ask for help/directions. Room was large and the bed comfortable. Materiel condition […] of the facilities is showing its age. Bathroom tile was not clean and had mold/dirt in the corners. I did not receive value for the dollars spent. I will check-off this experience on my bucket list and not return. Read more
    Genuine Expedia guest review
    Response by Chattanooga Choo Choo I am sorry we did not meet your expectations. Did you report any concerns to anyone during your stay? If we had known, we would have gladly taken care of your situation. We make mistakes, but given the opportunity we make great recoveries. My email address and phone number is in every room. All the Best, Jim Bambrey GM
    Other trip
    Dec 10, 2012
    T-Sr.
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Pros with a few cons"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Very nice entrance with lovely nostalgia, friendly and thorough check-in. Buildings and rooms had very clean bedding, updated furniture, but still had a 1970's feel with water stains on ceiling, and the vent in room was not clean.. Mold in the exhaust fan in bathroom although linens were clean and tub & shower very clean. The buildings had signs on […] door entrances to use key to get in building but found that all of the buildings were unlocked and there was no need to use key!!! Locks to individual rooms were safe. Pool in building three was very nice!!! Read more
    Genuine Expedia guest review
    Other trip
    Dec 5, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    2.0 / 5
    Fair
    "BIITTER STAFF. HORRIBLE CUSTOMER SVC"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      2.0
    staff was dreadful, rude, unhelpful and generally annoyed.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Maryta
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "3 night stay"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    We had a decent stay. People were nice and helpful, although we had to call twice for extra towels in our room. Bathrooms were small. Breakfast buffet was worth the $. Enjoyed the ice cream in the ice cream parlor.
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good
    "Beautiful registration lobby but basic room"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Very basic hotel, the room I stayed in was on equal to a Motel 6. Next time I will stay at The Hampton Inn, more value, more plush for the money. I chose it for the proximity to a restaurant but since my room was in a back building it was not as close as I wanted it.
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    5.0 / 5
    Outstanding
    "Great for train lovers"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay at the Choo Choo was just perfect. The staff was always friendly and helpful. The food service was great. There was so much to see and do just at the hotel. It was the perfect place for us to stay. We had a three year old "conductor" who was in awe of all the trains. Our stay over Thanksgiving was wonderful.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    Chattanooga Choo Choo - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US
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    < Fairfield Inn & Suites by Marriott Chattanooga - Chattanooga Super 8 Chattanooga/Hamilton Place - Chattanooga >
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