Holiday Inn Buffalo - International Airport - Buffalo

Clean hotel, friendly staff, convenient parking, and comfortable bed. All a person needs if views are unimportant.

Genuine Hotels.com guest review

I did not care for the stay simply because there was an unidentified bug crawking in the middle of my room floor, the housecleaning was slack, and management could not accomodate me properly after I discreeetly shared my concerns. The only thing they coulddo for me was move me to another room close to midnight and offer me a free breakfast. I was very […] dissatisfied at how they tried to rectify the problem. Read more

Genuine Hotels.com guest review

The hotel was clean and well presented. The convenience store / gas station right there near the parking lot is perfectly situated. For this trip - with a 6:30 AM flight out of Buffalo, it was a perfect location. Went to refill the gas tank, then a right turn onto the road with the airport about a mile away. Very convenient. The right hotel at the right […] location. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfort great for the price; staff was very accommodating

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was not cleaned on the 2nd day, spoke with management and they apologized, had to call the 3rd day for housecleaning. When we checked out the hotel reimbursd us for a full night because of our inconvenience. There was also construction going on which made it impossible to take a nap in the afternoon. I had asked for a quiet side of the hotel […] when booking the reservation Read more

Genuine Hotels.com guest review

Very disappointing for a Holiday Inn.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Despite the lack of refrigeration for drinks. The overall stay at Holiday Inn was good. I would come back again.

Genuine Hotels.com guest review

All is good and clean.

Genuine Hotels.com guest review

I was very happy with the fact that I was allowed to check in early. I came in around noon and was allowed to check in at around 1pm. Problem was my room was being cleaned, so being that I was sick as a dog I set out to find a CVS. I came back around 2pm only to find that my room key didn't work. Luckily one of the managers was near by and saw my issues. […] She called down and they looked me up. Turns out I was at the wrong room and my room had been ready the whole time. The guy on the other end claimed it something to do with what they wrote down on my paperwork, but the woman who checked me in circled my room on a map...any way besides that the room was in great condition, just annoyed they put me across from a room that was being worked on by a full on construction team. On top of that the room was freezing, despite the fact that it said it was 72 in the room, there was no way. The window had a major draft. I had to pull the entire sheet set from the other bed and I turned the temp up to 90 and it still only managed to get to 80 in the room, but I could swear it felt like 67. Outside of these issues the convince to my destination and the airport were perfect. I was no more then 10 minutes from where I needed to be and the airport was across the street. Unfortunately I won't be staying here next time I'm in the area as I found out we get a corporate rate at a better location. Read more

Genuine Hotels.com guest review

All is good and nice...

Genuine Hotels.com guest review

I was very happy with the hotel. I thought I booked a hotel with an indoor pool but realized right after I booked it that it was an outdoor pool..I called Holiday Inn and they were very nice and told me that would could use the pool at their other hotel down the street I was very satisfied with that. However I didnt like the restaurant service at Max's. […] The servers and waiters didnt seem like they understood what we said. They brought 2 of the same dinners and I only ordered one and had to pay for it. They hardly came back to ask if we needed anything. I will not recommend the restaurant but I would the hotel. Read more

Genuine Hotels.com guest review

Clean, comfortable room. Beds were a bit too soft for my back. Much less airport noise than I expected given that it's right next to the Buffalo airport.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice but to budget Heater in the room was not heating very well and room was very cold

Genuine Hotels.com guest review

Great hotel.Staff was GREAT.Proximity to the airport was minutes away. Very pleaased and will stay again.Staff went out of their way to find a forgotten watch in the room after check out.

Genuine Hotels.com guest review

Didn't have face cloths for room.. room service late.. Charged extra on credit card.. Would not return...

Genuine Hotels.com guest review

The staff when I checked in was just horrible... and the manager was just as professional... If I was given an option for "0" I would have chosen it without a doubt...

Genuine Expedia guest review

would prefer an elevator to second floor due to serious knee problems but I managed

Genuine Hotels.com guest review

Hotel is outdated and in need of remodeling. Restaurant that is attached had great food and wasn't expensive for a hotel restaurant. We were just spending one night after a football game so we didn't need anything fancy and this hotel was perfect for that, but I wouldn't choose it for an extended stay.

Genuine Expedia guest review

we just stayed for the night to sleep because we had an early morning flight to catch. the facility was good location with complimentary shuttle service to/from airport. nice restaurant attached to hotel convenient for dining. rooms were comfortable. bathrooms very small for an exended stay but fine for the night.

Genuine Hotels.com guest review

Liked the location easy into the city easy back have stayed at airport before Max's was nice for a beer and app at night and they had an excellent.

Genuine Hotels.com guest review

I was so tired when I arrived in Buffalo from Los Angeles...had a bit of a wait for shuttle pick up. BUT....everything was so great from that point on. Rick, who drove the shuttle was great, the front desk staff was wonderful and the late dinner I had in restaurant couldn't have been better. I had a super nights sleep and nothing woke me..Thanks to […] the staff. Read more

Genuine Hotels.com guest review

The stay was good location was great there were places to eat really close. It was there at the airport which was great and not to far from Transit road where you can shop and their were more places to eat.

Genuine Hotels.com guest review

unpleasant odor in the room, but overall it was ok, could have been better

Genuine Expedia guest review

Hotel experience was Good, clean and attractive, sober. good pick up and drop facility provided for airport and from airport

Genuine Expedia guest review

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Genuine Hotels.com guest review

flew in to airport 3 hrs late; called hotel shuttle which came immediately to get us. Beds were fine.... pillows too soft. Clean room/ clean bathroom. Checked out next day and took shuttle back to airport to pick up rental car. Again, shuttle was fast, efficient and driver friendly.

Genuine Hotels.com guest review

Myself and my family felt comfortable staying at Holiday inn. The only drawback was non availability of Grocery stores like Walmart, Target. Surroundings area feels like it was an industrial area. But service in the hotel was good and feels good for whole family. I recommend this to stay if your work is near to this hotel.

Genuine Hotels.com guest review

Room was not clean as we expected. We found spider web on the ceiling couple of places. Bath tub was damaged...water clogged and we had to change the room in the midnight.

Genuine Expedia guest review

Needs larger pillows

Genuine Hotels.com guest review

Good location,rooms Preety clean although hotel is old ,best Thing about it is the outside pool and the restaurant on site.

Genuine Hotels.com guest review

Extremely close to the Buffalo Airport and provide free shuttle services. Rooms were excellent, extremely comfortable and spacious. You get breakfast coupons which you can use in the adjoining restaurant.

Genuine Expedia guest review

Our stay was very pleasant would go back again

Genuine Hotels.com guest review

My children enjoyed the pool. The room was clean and comfortable.

Genuine Hotels.com guest review

Staff and room were great but don't ever get a room across from laundry room. Heard people in hallway off and on until about 1:30. Had to wake up @ 4:30 to catch a flight. Shuttle service was great, staff was pleasant just should of thought to get a different room before it got too late in the evening. 3 minute ride to airport. Only heard a few jets […] taking off during the night. Read more

Genuine Hotels.com guest review

Sure would be nice if there were stairs to the second floor. The first time I stayed there I had to carry my bag upstairs. The second time I was on the ground floor. The staff were very friendly and helpful. You can't beat the price and location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was wonderful. We had to extend our stay due to an emergency. We went down the road to get a cheaper deal. Ran into bed bugs there. We went straight back to Holiday Inn who gave us a big discount because of the emergency and it was so wonderful to go back to the clean fresh room! They were wonderful at a time that we really needed help. They even […] let us in way before check-in time. Read more

Genuine Expedia guest review

Expectation for a brand name like Holiday Inn was not there. It should be a 2 start hotel with no free breakfast and fridge a & microwave. Any other 3 start hotel has this basic amenities.

Genuine Hotels.com guest review

The hotel is very near to the buffalo airport... Well maintained and excellent service... My trip plan was already in a lot of confusions and the last thing i wanted was a confusion in the room bookings... But this proved to b the best of all... There was a flight delay beyond midnight and we were worried about late checkin... But everything was in […] order though we did a very late checkin and the rooms were very good and clean... The hotel also provided a shuttle service to the airport... A nice place to stay over a trip... Read more

Genuine Hotels.com guest review

The hotel was really good - loved the cook to order breakfast! The location though was a bit shady - if you go a little away from the hotel. The other side was really nice, I am guessing Buffalo downtown is like that.

Genuine Hotels.com guest review

Hotel staff was very friendly and helpful, got a taxi for us so we didn't need to worry about doing it. Room was clean and good size, also quite for being right next to the airport. Would defiantly stay again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very good. Best was the restaurant located inside the hotel and good food.

Genuine Expedia guest review

Lobby smells bad, no elevators, and overall not particularly clean. Service was shaky - hotel had lost one of my four reservations and took a while to find it. I will not be staying here again.

Genuine Hotels.com guest review

My wife and I were very satisfied with our stay at the Holiday inn. Next time we will ask for a frig. Keep up the good work

Genuine Hotels.com guest review