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  • Holiday Inn Binghamton - Downtown (Hawley St.)
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Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton

42.09747, -75.914852
3 stars
2-8 Hawley Street, Binghamton, NY, 13901 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $118
available on 06/20/13
Price Match Guarantee
3.7 68 5

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    Holiday Inn Binghamton - Downtown (Hawley St.)
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    Landmarks near Holiday Inn Binghamton - Downtown (Hawley St.)

    • Broome County Veterans Memorial Arena Hotels - Binghamton 210 yards
    • Roberson Museum and Science Center Hotels - Binghamton 570 yards
    • NYSEG Stadium Hotels - Binghamton 1100 yards
    • Ross Park Zoo Hotels - Binghamton 1.6 miles
    • Discovery Center Hotels - Binghamton 1.6 miles
    • All landmarks in Binghamton

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    • Grand Royale Hotel
      2.5 stars
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    • Days Inn Binghamton Front Street
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    • Residence Inn By Marriott Binghamton University
      3.0 stars
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    Overview of Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton

    Location.
    Situated in the heart of Binghamton, Holiday Inn Binghamton - Downtown (Hawley St.) is close to Broome County Veterans Memorial Arena, Roberson Museum and Science Center, and NYSEG Stadium. Also nearby are Discovery Center and Ross Park Zoo.

    Hotel Features.
    Holiday Inn Binghamton - Downtown (Hawley St.) has an indoor pool and a 24-hour fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary self parking is available onsite for guests. This is a smoke-free property.

    Guestrooms.
    The 237 air-conditioned guestrooms at Holiday Inn Binghamton - Downtown (Hawley St.) include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. All accommodations provide desks and complimentary weekday newspapers. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Holiday Inn Binghamton - Downtown (Hawley St.), Binghamton
    3.7 out of 5 Good (68 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Everything was good except the tray from room service out in the hallway across from our room was there for about a good 8 hours. It was there when we... checked in and there when we turned in for the night at midnight. I must say that the staff was very friendly and accomodating. by Maddie G.  from Staten Island, NY on 05/20/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $118
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Executive, One King Bed, Smoking

    One Bed, Non-Smoking, Accessible

    Two Double Beds Non-Smoking

    One King Bed, Non-Smoking, Roll In Shower

    Executive Two Double Beds Non-Smoking

    One Single Bed, Non-Smoking, Accessible

    One King Bed, Non-Smoking, Roll In Shower

    Standard

    Suite One King Bed Non-Smoking

    Suite, One King Bed, Accessible

    Two Double Beds Executive Smoking

    One King Bed Suite With Living Rm Smoking

    Suite, One King Bed, Accessible

    One King Bed Non-Smoking

    Suite One King Bed Non-Smoking

    Executive One King Bed Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pets allowed
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 4 PM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Patio
    • Pool table
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Free self parking
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 6156
      • Meeting facilities size (meters) - 554
      • Number of floors - 8
      • Number of meeting/conference rooms - 6
      • Smoke-free property (fines apply)
      • Total number of rooms - 237
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Wake-up calls
    • Window opens
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Free Wi-Fi
      • Premium TV channels
      • Voice mail
    • Services
    • Complimentary newspapers in lobby
    • Express check-out
    • Free parking
    • Hair salon
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Wedding services
    • View more services
      • ATM/banking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Holiday Inn Binghamton - Downtown (Hawley St.) has a restaurant serving breakfast only.
    Room service (during limited hours) is available.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a 24-hour fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball nearby
    • Bird watching nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hunting nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between USD 10 and USD 12 per person (approximately)
    • Pet fee: USD 30 per night
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Binghamton, New York, United States
      of
    42.09747, -75.914852
    Hotel coordinates:

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    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Broome County Veterans Memorial Arena - 200 yards
    • Binghamton - 300 yards
    • Roberson Museum and Science Center - 600 yards

    0.50 - 1.0 mi

    • NYSEG Stadium - 1100 yards

    1.0 - 3.0 mi

    • Ross Park Zoo - 1.6 miles
    • Discovery Center - 1.6 miles
    • Davis College - 2.4 miles
    • Johnson City - 2.4 miles
    • State University of New York-Binghamton - 2.9 miles

    3.0+ mi

    • Oakdale Mall - 3.6 miles
    • Greater Binghampton Airport (BGM) - 8.4 miles
    • Sidney Municipal Airport (SXY) - 29 miles
    • Ithaca Tompkins Regional Airport (ITH) - 39 miles
    All hotels in Binghamton, New York, United States
    Reviews
    • All (68)
    • Business (6)
    • Romance (1)
    • Family (10)
    • Friends (1)
    • Other (50)
    3.7 / 5
    Good

    Score breakdown (from 68 reviews)

    • 5.0
      (20)
    • 4.0
      (20)
    • 3.0
      (18)
    • 2.0
      (6)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.8
    • Comfort
      3.7
    • Condition
      3.7

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2013
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    it was great!
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for the 5 star review. We are glad that you enjoyed your visit! Wendy Kirkby Guest Service Manager
    1 night trip in May 2013
    Holiday Inn
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Everthing was good except..."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Everything was good except the tray from room service out in the hallway across from our room was there for about a good 8 hours. It was there when we checked in and there when we turned in for the night at midnight. I must say that the staff was very friendly and accomodating.
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your feedback regarding your recent stay with us. Though I am pleased that you gave us a 4 star rating, I am disappointed with your comments regarding the room service tray left on your floor for an extended amount of time. As this is completely not acceptable, I have discussed your feedback with our Food and Beverage Director and we have been able to set policies with our staff regarding the timeliness of our tray returns. I am glad that you found our customer service favorable! I am proud of the efforts of the entire team and will be sure to pass your comments along. Thank you again, and we hope to see you again soon. Wendy Kirkby Guest Service Manager
    1 night trip in May 2013
    Maddie G.
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "All the marvels of Binghamton"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Clean, updated hotel with competent staff. There is a nice pool but no hot tub. It isn't a free breakfast - you get a $20 voucher for use in the restaurant. Two of us ate and we were over the limit. Hotel is walking distance from Water Street Brewing, a microbrewery with food. We were passing through and would stay again, for the cleanliness, decent […] amenities and good rate. The route back onto the interstate was not clearly marked, FYI. Read more
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for the feedback you have recently provided regarding your stay at the Holiday Inn Binghamton. We appreciate your positive comments regarding the hotel and our staff. I have a lot of pride in our team, as they work very hard to ensure 100% satisfaction. As a full service Holiday Inn, breakfast is not included with our room rates. This differs us from some other hotels, and allows us the opportunity to provide more personal services to our guests. The Water Street Brewing Company is one of the newest additions to some of the local eateries in downtown Binghamton, and happens to be one of my favorites as well. Thank you again, and we look forward to your next visit! Best regards, Wendy Kirkby Guest Service Manager
    1 night trip in Mar 2013
    IJ
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was as expected, comfortable, clean and very kind service but there is nothing to see/do in Binghamton
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your feedback from your recent visit to the Holiday Inn Binghamton. I am very grateful for the positive comments regarding our rooms and the kind service you received. I will pass along your comments to our team, they always like to hear great comments from our guests. Binghamton offers hometown values and attractions that many of our visitors are unaware of. Some of our larger events are the Spiedie Fest and Balloon Rally in August, and Dick's Sporting Goods Open which is part of the PGA Tour. Stop by the front desk next time you visit, they always love to recommend things to do and places to visit. See you then! Best regards, Wendy Kirkby Guest Services Manager
    1 night trip in Mar 2013
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Nice hotel with good size pool, room a bit small"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Large hotel in downtown Binghamtom. The room was comfortable, but small.Hotel itself is slightly run down. Hotel has a nice size indoor pool. Front staff was pleasant, and check in was fast.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Ed
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Pool time"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The bathroom area needs to be redone. Just looks like a shabby attempt at an upgrade. The pool has a hole in the ceiling...weird. Over all the hotel is fine.
    Genuine Expedia guest review
    Other trip
    Mar 16, 2013
    Robo
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Super Downtown Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I spent 2 days in the Southern Tier of NY. I stayed at 2 different hotels, each night. This one was a great experience, as well. Being in the heart of downtown Binghamton was nice. I could walk to other restaurants and shops, even though the hotel has both of these inside of it. The parking was free, too. I really enjoyed my stay.
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for the 5 Star Review, we are glad that you had an excellent stay. We pride ourselves in providing the highest level of service and amenities at the Holiday Inn Binghamton, and we are glad that you noticed. Thank you again for the great comments, and we hope to see you soon!
    Other trip
    Mar 11, 2013
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "close to water street brewing co."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice and clean hotel. there are alot of fun places near by. i would stay here again.
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Hi Mike, thank you for the great review! We are glad that you enjoyed your stay with us. Our downtown location is ideal as it is close to many locally owned restaurants and night life! Next time you are in town, stop by the front desk. We love to offer suggestions on things to do and places to see! Thanks again, and we look forward to seeing you again soon. Wendy Kirkby Guest Service Manager
    1 night trip in Feb 2013
    mike
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Stellar service!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The service made this hotel the place for my family during our visit to Binghamton to visit family. From our wonderful check-in experience, to our terrific service for breakfast in the restaurant this hotel was wonderful. Our room was spacious and very clean and looked out over the river which was a very nice touch. The bed was very comfortable and […] we had a great nights sleep. We travel at least once a month, and were pleased with the very friendly service we received here at this hotel in Binghamton. We have stayed at other hotels in the area and would come back here. Read more
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) What a great review! Thank you for taking the time to share your experience and your thoughts. We greatly appreciate your 5 star review, and look forward to seeing you again!
    Other trip
    Feb 28, 2013
    Bob
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "I'd return"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel for the price. Good location.
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you so much for an excellent review. It is much appreciated!
    Business trip
    Feb 20, 2013
    K. Wilson
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Attentive service, nice amenities; restaurant service was friendly, accommodating and the food was very good.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Amazing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wife and I stayed here for the Daughtry/3 Doors Down concert at the arena across the street. Other than the all inclusive resorts we stayed at this is by far the best hotel that we've stayed in. My wife cannot stop talking about how wonderful the staff is and she loved the room. Very clean, very friendly staff. I will enjoy all concerts in Binghamton […] just because of this hotel. Oh and... Binghamton is 2 1/2 hours from our home...... Read more
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) What a great review! Thank you for taking the time to share your experience. I am glad you enjoyed the Daughtry concert, as he is one of my favorites as well, but I am especially glad to hear about your excellent stay at our hotel. We pride ourselves in showing the best of Binghamton Hospitality, and are very glad to see we did not disappoint. Thanks again, and we look forward to seeing you again soon!
    1 night romance trip in Dec 2012
    James
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    2.0 / 5
    Fair
    "stay in your car"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    noisey, breakfast didnt come, worst town in nys, stay in vestal, skip this hotel
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your feedback of our hotel. I am very disappointed in our lack of guest services that were provided to you during your stay. It appears as though it's been awhile since your review of our hotel. We are glad to say that feedback such as yours has helped us improve on the areas that needed help. Since your review we have hired an amazing new restaurant manager, who brings with her several years of experience in fine dining. She has a great staff who pride themselves in their personalized dining room service. Our kitchen staff has seen some new faces as well. We have some of the best chef's in Binghamton creating new menus and nightly specials. There is sure to be something for everyone. Stop by again and give us a try. Don't forget to ask Chef Brown what the special of the day is!
    1 night family trip in Aug 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay very helpful staff. Willing to meet costumer satisfaction. Very pleased
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you, Thank you, Thank you! I cannot say thank you enough for a great review! We appreciate the 5 Star Review and take a lot of pride in showing our Binghamton Hospitality!
    Other trip
    Oct 4, 2012
    Jonathan
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    2.0 / 5
    Fair
    "Small Bathroom, Expense breakfest"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Bathrooms are very small. Room is small to average size. Had to pay $20 to get breakfest coupons and buffet cost was $13.50 a person. So we would have had to pay another $7 to get the buffet.
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your review of our hotel. I am sorry to hear about your disappointing breakfast experience. As we are a full service Holiday Inn and do not include breakfast in our reservations, we have created a value added package rate that does includes breakfast. This package price may be reserved for an additional $10.00 and you will receive a breakfast coupon for two people valued up to $20.00. In addition to our breakfast buffet, we have a wonderful breakfast menu that includes all of the usual breakfast suspects, cooked per order, with a price range that is very reasonable. I hope you will stop by and give us another chance the next time you pass through Binghamton. We would love to see you again!
    Other trip
    Sep 26, 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "“Nice Hotel, But Pricey for the Size of the Room”"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My husband and I recently spent one night at the Holiday Inn in Binghamton, New York on our way to another destination. We are not hard to please, and were basically happy with our stay. Any negative observations are so that others know what to expect. We found the hotel to be clean, and the front desk staff friendly and helpful. The room was very nice, […] but pretty small for the price charged. I was surprised that the bath towels were very coarse to the touch. I thought that they should have been of higher quality based on the room quality. There was a lot of noise in front of the hotel (our window was at the front), and during the night we were awakened several times. Since we were leaving early in the morning, we were very happy that the room included a full breakfast. For a hotel, the prices were not at all unreasonable. The breakfast was really very good, but the service was slow. It took us an hour, and really put us behind schedule. The restaurant wasn't busy, but apparently, our waiter was delivering room service too. We thought that it was a bit strange that he would have to leave customers in the restaurant. To his credit, he did come back quicker than he indicated to take our order. He was friendly, but just had this little edge that we felt like we were being a problem if we asked for something. Read more
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your review of our hotel. We appreciate the 4 star review! It is my experience that there is no such thing as negative observations, only areas for opportunity. Feedback such as yours allows us the opportunity to see what areas need a little help and focus. Since your review of our hotel, we are pleased to say we listened to your feedback as well as other comments regarding our services in the dining room. We have hired a new dining room manager, who brings with her years of experience in fine dining. She has a great staff who take a lot of pride in their work and offer personalized attention to each guest who dines with us. Our chef's are some of the best in the area. I hope that you afford us another opportunity to provide better services to you. We appreciate the 4 star review, but would love to see another review from you with 5 stars! Thanks again, and hope to see you soon.
    Other trip
    Sep 4, 2012
    Beachy722Maryland
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Very uncomfortable beds, u can feel the wires of the mattress in your back! The duvet cover had stains from previous customers. Don't bother with a wake up call, the cleaning ladies will take care of that without u asking! They came to knock at every room at 8 even though checkout is at 12. Don't recommend this hotel to anybody!
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your review of our hotel. I am very disappointed with only a 2 star review. I apologize for our lack of services to you. It is my experience that most guest needs are very basic. A clean room, comfortable bed, and a good nights sleep. It appears as though we failed in each of these areas. I would love to welcome you back to our hotel should your travels ever bring you back to Binghamton. Your experiences during your stay are not typical for our hotel. We take a lot of pride in being a hospitality leader in Binghamton and providing excellent guest experiences. I know that if you would give us another chance, we can make it up to you! Thanks again for your review, and I hope to see you again soon.
    Family trip
    Sep 1, 2012
    Cristina
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Very nice place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was very convenient to find off the highway. The desk clerk, Christan, was wonderful.Very efficient and friendly. The room was beautiful with a very comfortable, luxurious bed. High praises for this hotel.
    Genuine Hotels.com guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you so much for your 5 Star review! We strive for excellence with each and every guest experience, and I am very glad that you noticed. Thanks again, and hope to see you again soon.
    Other trip
    Aug 20, 2012
    M Harriman
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Aug 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Nice place to stay since there's nothing else"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice place to stay since there's nothing else in Binghamton,
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your comments. Indeed there are a limited amount of hotels to choose from if you are looking for a hotel in the heart of Binghamton. But because the hotels are limited doesn't mean that our services are. What sets us apart from the others is the fact that we are a full service hotel, which means we take great pride in providing personalized service to each and every guest who stays with us. Stop by and say hello next time you pass through Binghamton.
    Other trip
    Jul 25, 2012
    Tara
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Nice hotel, rooms a bit small"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel was very clean, comfortable beds, great work-out room and the best indoor swimming pool we have ever had in a hotel: big pool, perfect temperature!! The room and bathroom were nice but very small. 2 double beds, fridge, dresser and desk....not much room to walk or put belongings for 2 adults and 2 kids.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Brenda
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Exceeded my expectations"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff at the hotel was fabulous! Never have I experienced a more polite, willing and friendly staff anywhere. The indoor pool is one of the nicest and biggest indoor pools I have been too. Breakfast was delicious and the staff was phenomenal there too. I was there for a baseball tournament but had my 8 year old with me and the location for walking […] to downtown was great too. The front desk gave me a sheet of walking distance restaurants and we went 3 for 3! Again it was a most pleasant stay and I was overly pleased with everything. Read more
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you , Thank you, Thank you for the excellent 5 star review! Our personalized guest services are known throughout Binghamton as some of the best of Binghamton Hospitality! When you love what you do it is easy to make an excellent impact on our guest experiences! Thanks again for the great comments, I hope you stay with us again next time you travel through Binghamton.
    Other trip
    Jul 10, 2012
    Kevin
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "very clean, friendly staff, safe area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    very clean, friendly staff, safe area, would stay here again.
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) A special thank you for the 5 star review! We take a lot of pride in our hotel as well as our staff. We have some of the best staff around who work very hard to anticipate our guests needs, and provide an excellent stay! Thank you again, and we look forward to seeing you again in the future.
    Other trip
    May 23, 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Very good experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Good and clean room. Very helpful customer service. Parking has sufficient spaces. Breakfast is good.
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) We appreciate your 5 star review of our hotel. We are one of Binghamton's leaders in hospitality. Our staff takes tremendous pride in providing excellent services. When you love what you do and the team that you are a part of, it shines through to our guests. Thanks again for the great review, we hope to see you again soon.
    Other trip
    Apr 1, 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Might stay again. Might not."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was fine. The staff mediocre. The night I checked in, which was late and I was tired I had to circle parking lot multiple times to find parking due to them selling parking places for arena across the street. No valet or assistance were offered to me. The fridge in my room was unplugged. I could not figure out how to use air conditioner and […] they only provided 2 towels when 3 of us were in the room. Only one wastebasket in room. NONE in bathroom. The location however was perfect. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    only stayed overnight,nothing special about the hotel,breakfast not worth the bother(was supposed to be included but was not)
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Nice, but a bit over-priced"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Not a great bargain for the price I paid. Paying this price, I expect 5's in all the rating categories.
    Genuine Expedia guest review
    Other trip
    Oct 25, 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Nice, but a bit over-priced"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Not a great bargain for the price I paid. Paying this price, I expect 5's in all the rating categories.
    Genuine Expedia guest review
    Other trip
    Oct 25, 2011
    Jim Z
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Very Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Although we only stood 1 night it was very quiet. Staff was very nice and our hostess at breakfast was simply delightful. The room was a little small and we requested 2 full size beds so it was a little narrow but the bed was comfortable. Would definitely stay there again.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    1.0 / 5
    Poor
    "unsatisfied"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    the room i request and thought that i had reserved was supposed to be a suite. a room with a seperate bedroom and living room area. I wanted to take my wife away for a relaxing day because her mother is suffering with ovarian cancer and not doing well and we just found out that my mother has breast cancer as well and she lives with us and she takes […] care of her daily so a trip away was well deserved ,but unfortunitaly we ere very unhappy with the room cleanliness and size and price for the stay. i understand that there was flooding in there area a few weeks prior to our stay but if it wasn't ready to be occupied or at its level of quality then it should have been closed .i do appologize if i sound rude but she really deserved what i expected to have given her and we were both unhappy Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Good Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The Holiday Inn was very clean and quite nice. Beds were comfortable and clean. I would recommend this Hotel to my own grandmother
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    Ralpie
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "spoiled by dogs"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Would have been better if we did not have two damned dogs barking next door!!!
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "Holiday Inn binghamton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we had a great stay. the staff was very helpful. Our rooms were clean, roomy and comfotable. we had a great stay. The surrounding area is not great but some great restaurants within walking distance and the riverwalk was right in front. I would stay again.
    Genuine Hotels.com guest review
    1 night trip in Jun 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Basically okay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    A normal, lower level Holiday Inn located in a somewhat depressed downtown area of Upstate NY. Rooms were acceptable but a little cramped, breakfast buffet was good but restaurant was understaffed. Lobby was fine, but there were "Wet Floor" signs all over lobby AND elevator lobby on our room floor constantly for two days (were they there permanently?). In […] general, this hotel was okay, no surprises and as you might expect. Read more
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you for your review of our hotel. I am disappointed to see only a 3 star review, as we strive for excellence with every guest. Perception is everything in our industry and I apologize that we did not appear polished during your stay. I hope that you will afford us an opportunity to welcome you back to our hotel, and allow us the chance to show you true Binghamton Hospitality.
    Other trip
    Jun 1, 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Basically okay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    A normal, lower level Holiday Inn located in a somewhat depressed downtown area of Upstate NY. Rooms were acceptable but a little cramped, breakfast buffet was good but restaurant was understaffed. Lobby was fine, but there were "Wet Floor" signs all over lobby AND elevator lobby on our room floor constantly for two days (were they there permanently?). In […] general, this hotel was okay, no surprises and as you might expect. Read more
    Genuine Expedia guest review
    Other trip
    Jun 1, 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Holiday Inn Binghamton NY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean quite hotel with friendly staff. This was the May graduation weekend and all rooms were booked. They had set out cheese and crackers cookies and petit-fours which were frequently replenished. Despite the business of the hotel it was quiet and the staff did not seem upset. There was complimentary coffee available in the morning and checkout took […] 10 seconds. They have a nice indoor pool and free wireless internet. This is the third time I have stayed here, each time on the way to pick up my daughter from college and I have never had a problem. Read more
    Genuine Expedia guest review
    Other trip
    May 24, 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    5.0 / 5
    Outstanding
    "Holiday Inn Binghamton NY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean quite hotel with friendly staff. This was the May graduation weekend and all rooms were booked. They had set out cheese and crackers cookies and petit-fours which were frequently replenished. Despite the business of the hotel it was quiet and the staff did not seem upset. There was complimentary coffee available in the morning and checkout took […] 10 seconds. They have a nice indoor pool and free wireless internet. This is the third time I have stayed here, each time on the way to pick up my daughter from college and I have never had a problem. Read more
    Genuine Expedia guest review
    Response by Holiday Inn Binghamton - Downtown (Hawley St.) Thank you, Thank you, Thank you for the 5 star review. Binghamton University Graduation weekend is always filled with great anticipation. Not only for the families of the students graduating, but for us as well. It gives us a chance to shine and excel in our guest services. We are so very thankful for such a great review and for coming back to see us so many times over the year. Don't be a stranger now that your daughter has graduated. Come back and see us again real soon!
    Other trip
    May 24, 2011
    Isabelle
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    I stayed here last Saturday and was very disappointed. There was a wedding down stairs and from the 5th floor I was hearing alot of noise. The walls were thin and I heard noise from all surrounding rooms. I complained and they told me there was nothing they can do for me.
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Hotel employee made it a bad experience"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      5.0
    Three of my friends and I checked into this hotel & as soon as we pulled into the hotel parking lot, the man overlooking the parking lot area made it a point to bother us for the rest of our stay. First he said we pulled into the parking lot too quickly. We went in at 15mph & then he went into our room at 4am saying that we were being too loud. We were […] getting dressed to fall asleep. During the night, the heat was on so high that I woke up drenched in sweat & ran to open the window. Thank goodness for the overnight employee "Ty" who made our stay enjoyable and was very accomodating. Nevertheless, I would think twice before booking here again. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "We stopped for the night on our way from NY to Niagara. Perfect choice."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    At the end of a long snowy trip, we were happy to find a good hotel to get some rest.
    Genuine Expedia guest review
    Other trip
    Feb 21, 2011
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    4.0 / 5
    Excellent
    "A hotel to stay at when visiting SUNY Binghamton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel is located around 8 minutes from SUNY Binghamton. We went with our family (2 kids and 2 parents) to visit or son at SUNY Binghamton. It is located in downtown Binghamton. There are some bars and restaurants right near the hotel. The neigborhood is not the greatest but the police are everywhere and security is always in the lot where the car […] is parked, Yes, you can walk around and not be afraid! After spending the day with our son at the campus we came back to the hotel. The kids (teenagers)stayed in the room and we met other families at the hotel lounge. It was a great way to relax and unwind from the day. I would reccomend staying here in the future. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2010
    Keith
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good
    "Overpriced - Holiday Inn Hawley St. Binghamton"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was clean and quiet but very cramped, and overpriced. Free coffee was appreciated. Parking was easy, and front desk staff attentive.
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2010
    A Traveller
    US

    Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton
    1.0 / 5
    Poor
    "Terrible, terrible, terrible!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    Our keys didn't work on and off throughout the two days. , Housekeeing did not service the room once (we stayed two nights)...no beds made, garbage removed, nothing. We had to beg for toilet paper and towels. After requesting housekeeping four times, we gave up. One housekeeper said, "lucky me! I only have towels!" and tossed a stack of towels on the […] bed and walked away. We had to put our dirty diapers and used towels in the hall on day 2 to get their attention. There were cigarette butts on the window sill and a small amount of marijuana in the desk drawer. It was as if a bunch of high school kids were running the place. Read more
    Genuine Hotels.com guest review
    1 night family trip in Sep 2010
    A Traveller
    US
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