Holiday Inn Binghamton - Downtown (Hawley St.) - Binghamton

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

it was great!

Genuine Hotels.com guest review

Everything was good except the tray from room service out in the hallway across from our room was there for about a good 8 hours. It was there when we checked in and there when we turned in for the night at midnight. I must say that the staff was very friendly and accomodating.

Genuine Hotels.com guest review

Clean, updated hotel with competent staff. There is a nice pool but no hot tub. It isn't a free breakfast - you get a $20 voucher for use in the restaurant. Two of us ate and we were over the limit. Hotel is walking distance from Water Street Brewing, a microbrewery with food. We were passing through and would stay again, for the cleanliness, decent […] amenities and good rate. The route back onto the interstate was not clearly marked, FYI. Read more

Genuine Hotels.com guest review

The hotel was as expected, comfortable, clean and very kind service but there is nothing to see/do in Binghamton

Genuine Hotels.com guest review

Large hotel in downtown Binghamtom. The room was comfortable, but small.Hotel itself is slightly run down. Hotel has a nice size indoor pool. Front staff was pleasant, and check in was fast.

Genuine Hotels.com guest review

The bathroom area needs to be redone. Just looks like a shabby attempt at an upgrade. The pool has a hole in the ceiling...weird. Over all the hotel is fine.

Genuine Expedia guest review

I spent 2 days in the Southern Tier of NY. I stayed at 2 different hotels, each night. This one was a great experience, as well. Being in the heart of downtown Binghamton was nice. I could walk to other restaurants and shops, even though the hotel has both of these inside of it. The parking was free, too. I really enjoyed my stay.

Genuine Expedia guest review

very nice and clean hotel. there are alot of fun places near by. i would stay here again.

Genuine Hotels.com guest review

The service made this hotel the place for my family during our visit to Binghamton to visit family. From our wonderful check-in experience, to our terrific service for breakfast in the restaurant this hotel was wonderful. Our room was spacious and very clean and looked out over the river which was a very nice touch. The bed was very comfortable and […] we had a great nights sleep. We travel at least once a month, and were pleased with the very friendly service we received here at this hotel in Binghamton. We have stayed at other hotels in the area and would come back here. Read more

Genuine Expedia guest review

Nice hotel for the price. Good location.

Genuine Hotels.com guest review

Attentive service, nice amenities; restaurant service was friendly, accommodating and the food was very good.

Genuine Hotels.com guest review

Wife and I stayed here for the Daughtry/3 Doors Down concert at the arena across the street. Other than the all inclusive resorts we stayed at this is by far the best hotel that we've stayed in. My wife cannot stop talking about how wonderful the staff is and she loved the room. Very clean, very friendly staff. I will enjoy all concerts in Binghamton […] just because of this hotel. Oh and... Binghamton is 2 1/2 hours from our home...... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

noisey, breakfast didnt come, worst town in nys, stay in vestal, skip this hotel

Genuine Hotels.com guest review

Great stay very helpful staff. Willing to meet costumer satisfaction. Very pleased

Genuine Hotels.com guest review

Bathrooms are very small. Room is small to average size. Had to pay $20 to get breakfest coupons and buffet cost was $13.50 a person. So we would have had to pay another $7 to get the buffet.

Genuine Expedia guest review

My husband and I recently spent one night at the Holiday Inn in Binghamton, New York on our way to another destination. We are not hard to please, and were basically happy with our stay. Any negative observations are so that others know what to expect. We found the hotel to be clean, and the front desk staff friendly and helpful. The room was very nice, […] but pretty small for the price charged. I was surprised that the bath towels were very coarse to the touch. I thought that they should have been of higher quality based on the room quality. There was a lot of noise in front of the hotel (our window was at the front), and during the night we were awakened several times. Since we were leaving early in the morning, we were very happy that the room included a full breakfast. For a hotel, the prices were not at all unreasonable. The breakfast was really very good, but the service was slow. It took us an hour, and really put us behind schedule. The restaurant wasn't busy, but apparently, our waiter was delivering room service too. We thought that it was a bit strange that he would have to leave customers in the restaurant. To his credit, he did come back quicker than he indicated to take our order. He was friendly, but just had this little edge that we felt like we were being a problem if we asked for something. Read more

Genuine Hotels.com guest review

Very uncomfortable beds, u can feel the wires of the mattress in your back! The duvet cover had stains from previous customers. Don't bother with a wake up call, the cleaning ladies will take care of that without u asking! They came to knock at every room at 8 even though checkout is at 12. Don't recommend this hotel to anybody!

Genuine Hotels.com guest review

It was very convenient to find off the highway. The desk clerk, Christan, was wonderful.Very efficient and friendly. The room was beautiful with a very comfortable, luxurious bed. High praises for this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice place to stay since there's nothing else in Binghamton,

Genuine Expedia guest review

Hotel was very clean, comfortable beds, great work-out room and the best indoor swimming pool we have ever had in a hotel: big pool, perfect temperature!! The room and bathroom were nice but very small. 2 double beds, fridge, dresser and desk....not much room to walk or put belongings for 2 adults and 2 kids.

Genuine Hotels.com guest review

The staff at the hotel was fabulous! Never have I experienced a more polite, willing and friendly staff anywhere. The indoor pool is one of the nicest and biggest indoor pools I have been too. Breakfast was delicious and the staff was phenomenal there too. I was there for a baseball tournament but had my 8 year old with me and the location for walking […] to downtown was great too. The front desk gave me a sheet of walking distance restaurants and we went 3 for 3! Again it was a most pleasant stay and I was overly pleased with everything. Read more

Genuine Expedia guest review

very clean, friendly staff, safe area, would stay here again.

Genuine Expedia guest review

Good and clean room. Very helpful customer service. Parking has sufficient spaces. Breakfast is good.

Genuine Expedia guest review

The hotel was fine. The staff mediocre. The night I checked in, which was late and I was tired I had to circle parking lot multiple times to find parking due to them selling parking places for arena across the street. No valet or assistance were offered to me. The fridge in my room was unplugged. I could not figure out how to use air conditioner and […] they only provided 2 towels when 3 of us were in the room. Only one wastebasket in room. NONE in bathroom. The location however was perfect. Read more

Genuine Hotels.com guest review

only stayed overnight,nothing special about the hotel,breakfast not worth the bother(was supposed to be included but was not)

Genuine Hotels.com guest review

Not a great bargain for the price I paid. Paying this price, I expect 5's in all the rating categories.

Genuine Expedia guest review

Not a great bargain for the price I paid. Paying this price, I expect 5's in all the rating categories.

Genuine Expedia guest review

Although we only stood 1 night it was very quiet. Staff was very nice and our hostess at breakfast was simply delightful. The room was a little small and we requested 2 full size beds so it was a little narrow but the bed was comfortable. Would definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the room i request and thought that i had reserved was supposed to be a suite. a room with a seperate bedroom and living room area. I wanted to take my wife away for a relaxing day because her mother is suffering with ovarian cancer and not doing well and we just found out that my mother has breast cancer as well and she lives with us and she takes […] care of her daily so a trip away was well deserved ,but unfortunitaly we ere very unhappy with the room cleanliness and size and price for the stay. i understand that there was flooding in there area a few weeks prior to our stay but if it wasn't ready to be occupied or at its level of quality then it should have been closed .i do appologize if i sound rude but she really deserved what i expected to have given her and we were both unhappy Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Holiday Inn was very clean and quite nice. Beds were comfortable and clean. I would recommend this Hotel to my own grandmother

Genuine Hotels.com guest review

Would have been better if we did not have two damned dogs barking next door!!!

Genuine Hotels.com guest review

we had a great stay. the staff was very helpful. Our rooms were clean, roomy and comfotable. we had a great stay. The surrounding area is not great but some great restaurants within walking distance and the riverwalk was right in front. I would stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A normal, lower level Holiday Inn located in a somewhat depressed downtown area of Upstate NY. Rooms were acceptable but a little cramped, breakfast buffet was good but restaurant was understaffed. Lobby was fine, but there were "Wet Floor" signs all over lobby AND elevator lobby on our room floor constantly for two days (were they there permanently?). In […] general, this hotel was okay, no surprises and as you might expect. Read more

Genuine Expedia guest review

A normal, lower level Holiday Inn located in a somewhat depressed downtown area of Upstate NY. Rooms were acceptable but a little cramped, breakfast buffet was good but restaurant was understaffed. Lobby was fine, but there were "Wet Floor" signs all over lobby AND elevator lobby on our room floor constantly for two days (were they there permanently?). In […] general, this hotel was okay, no surprises and as you might expect. Read more

Genuine Expedia guest review

Clean quite hotel with friendly staff. This was the May graduation weekend and all rooms were booked. They had set out cheese and crackers cookies and petit-fours which were frequently replenished. Despite the business of the hotel it was quiet and the staff did not seem upset. There was complimentary coffee available in the morning and checkout took […] 10 seconds. They have a nice indoor pool and free wireless internet. This is the third time I have stayed here, each time on the way to pick up my daughter from college and I have never had a problem. Read more

Genuine Expedia guest review

Clean quite hotel with friendly staff. This was the May graduation weekend and all rooms were booked. They had set out cheese and crackers cookies and petit-fours which were frequently replenished. Despite the business of the hotel it was quiet and the staff did not seem upset. There was complimentary coffee available in the morning and checkout took […] 10 seconds. They have a nice indoor pool and free wireless internet. This is the third time I have stayed here, each time on the way to pick up my daughter from college and I have never had a problem. Read more

Genuine Expedia guest review

I stayed here last Saturday and was very disappointed. There was a wedding down stairs and from the 5th floor I was hearing alot of noise. The walls were thin and I heard noise from all surrounding rooms. I complained and they told me there was nothing they can do for me.

Genuine Hotels.com guest review

Three of my friends and I checked into this hotel & as soon as we pulled into the hotel parking lot, the man overlooking the parking lot area made it a point to bother us for the rest of our stay. First he said we pulled into the parking lot too quickly. We went in at 15mph & then he went into our room at 4am saying that we were being too loud. We were […] getting dressed to fall asleep. During the night, the heat was on so high that I woke up drenched in sweat & ran to open the window. Thank goodness for the overnight employee "Ty" who made our stay enjoyable and was very accomodating. Nevertheless, I would think twice before booking here again. Read more

Genuine Hotels.com guest review

At the end of a long snowy trip, we were happy to find a good hotel to get some rest.

Genuine Expedia guest review

The hotel is located around 8 minutes from SUNY Binghamton. We went with our family (2 kids and 2 parents) to visit or son at SUNY Binghamton. It is located in downtown Binghamton. There are some bars and restaurants right near the hotel. The neigborhood is not the greatest but the police are everywhere and security is always in the lot where the car […] is parked, Yes, you can walk around and not be afraid! After spending the day with our son at the campus we came back to the hotel. The kids (teenagers)stayed in the room and we met other families at the hotel lounge. It was a great way to relax and unwind from the day. I would reccomend staying here in the future. Read more

Genuine Hotels.com guest review

The room was clean and quiet but very cramped, and overpriced. Free coffee was appreciated. Parking was easy, and front desk staff attentive.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our keys didn't work on and off throughout the two days. , Housekeeing did not service the room once (we stayed two nights)...no beds made, garbage removed, nothing. We had to beg for toilet paper and towels. After requesting housekeeping four times, we gave up. One housekeeper said, "lucky me! I only have towels!" and tossed a stack of towels on the […] bed and walked away. We had to put our dirty diapers and used towels in the hall on day 2 to get their attention. There were cigarette butts on the window sill and a small amount of marijuana in the desk drawer. It was as if a bunch of high school kids were running the place. Read more

Genuine Hotels.com guest review