Room was clean and service was quick and responsive. Location convenient close to interstate. Continental breakfast was sufficient but not elaborate.Genuine Hotels.com guest review
Hotel staff rude at front desk- my room reeked of urineGenuine Hotels.com guest review
"just passing through"
We were just passing through for the evening and needed a comfortable, clean, inexpensive place to stay. This fit the bill. The staff was friendly, the room was clean and the bed was comfy. The only downside was that the hallways stunk, you can tell they allow smoking in some rooms. yuck. Overall it was a good place to stay.Genuine Expedia guest review
"Hospitality an issue"
Front deck attendant was terrific: courteous, helpful, friendly. Bartender was rude, ignorant and inhospitable. Don't think it's too much to ask for a person in a customer service position to be pleasant to their guests, especially when spending $300/night for 2 nights (2 rooms). And all I wanted a soda for my kids. Wouldn't stay there again just because […] of her. Read moreGenuine Hotels.com guest review
We were visiting the area to see my nephew perform at Stagedoor Manor, and with few hotel choices in the area, we booked the Holiday Inn not expecting much. This was MUCH nicer than I expected! The room was nicely appointed with new furnishings, a fridge and microwave, and Bath & Body Works toiletries. Beds were quite comfy with soft linens. The onsite […] restaurant was a nice plus, allowing us to have a hot breakfast in the morning. There was also a pool (which we did not use) but which is another plus. I'd definitely stay here again. Read moreGenuine Expedia guest review
"Clean and TOO comfortable"
Room was great-the pillows to DIE for-only complaint was the charge for incidentals was $120-but the release was quick-Highly recommended!Genuine Hotels.com guest review
Hotel was well maintained, beds were super comfortable, rooms were very clean, it is easily accessible, staff is very nice. The only thing that kept it from being a perfect hotel was that the room had a very slight musty smell but not very bad at all. I would stay here again and probably will next year!Genuine Hotels.com guest review
"One of the best hotels in the area"
Great hotel. Beds were super comfortable. Not convenient at all to where we were headed, but the hotel can't control that. We are staying here again within the month mainly because of the bed. We were going to cancel our reservations and stay at a B&B closer to our destination, but didn't want to give up the super comfortable king size bed to take a […] chance on sleeping in a double bed (which is all the B&B had) that may not match the comfort level. Read moreGenuine Hotels.com guest review
"close to family"
was good,bathrooms are a little small ,but its an old building ,staff was great espaecilly MatthewGenuine Hotels.com guest review
"Bed was soooo comfortable!"
Nice hotel, polite and helpful staff, clean, fabulous bed.Genuine Hotels.com guest review
"clean and friendly"
The hotel was very clean, Our room had 2 double beds, with lots of pillows to choose from. The staff was very helpful and kind. Breakfast was good although there was no bacon at the buffet, only sausages! All in all a very nice place to stay!Genuine Hotels.com guest review
Everything was excellent, including an A+ staff!Genuine Hotels.com guest review
Overall, it was nice.Genuine Hotels.com guest review
Room was nice and very clean. Our only issue was at check in. We showed up a little before 2 (standard check in time) and the room wasn't ready. There wasn't a place to have lunch at the hotel so we had to get in the car again after traveling for hours with two small children. We came back an hour later (45 minutes after standard check in time) and […] the room still wasn't ready. We were in a rush to get checked in so we could get to our destination. We ended up being late. This was very frustrating. Read moreGenuine Expedia guest review
"Staff was excellent"
Great experience with this hotel. Staff were excellent. Very friendly and could not do enough for you. Manager was very visible and accommodating and even delivered cold water bottles to the pool area for the guests. Would visit this hotel again.Genuine Expedia guest review
"great location next to hospital"
I liked the hotel overall, but the beds weren't the best and the breakfast buffet was so-so. Just expected more for the price I paid.Genuine Hotels.com guest review
"Right off the highway"
The staff were great and the hotel was kept up nicely. I would certainly stay here again!Genuine Hotels.com guest review
"nice time had by all"
we always stay at this hotel when we visit my brother in law. Outdoor pool was clean and fun for me and my granddaughter. Room was comfortable. only negative is that we booked thru hotels.com and they said breakfast was included. Breakfast has not been included for the past year. They give you a $4. voucher per adult and kids eat free. Matthew at the […] front desk was very apologetic and explained things nicely. We will go back. Read moreGenuine Hotels.com guest review
"close to business meeting"
certainly acceptable. People good. Did fail to make wake-up call to me Monday amGenuine Expedia guest review
Stay was fine buffet breakfast was not included in price, thought it was, otherwise the hotel was close to all we had to do, many hotels in same area with better prices, will try those the next timeGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"They Need to be more alert"
Everything was fine except that we along with many of the other guests were there for the Middlerown Races which started at 7:30. The hotel did not and would not move up the breakfast from its normal weekend start of 7:00 am to support the event. There were over 1200 people in the races.Genuine Hotels.com guest review
"A little Disappointed"
The staff was very nice and helpful. The bath room had stains on the ceiling and the floor. It was a old looking place.Genuine Hotels.com guest review
Beautiful room - nice bedding, very quiet. The bathroom had a slight odor of urine. Breakfast voucher of $4 for use in the restaurant.Genuine Expedia guest review
Clean rooms great staffGenuine Hotels.com guest review
"Heckuva good place to stop-over on the way home."
My lady-friend smokes. So I reserved a room for smokers and half expected the stale, nasty type room I have found in other hotels which cater to smokers. Since I do not smake, I am a bit more sensitive to that kind of smell, feeling like you're in an ashtray, rather than a room. HOWEVER, This room was nice, without any more than a hint of previous smoker's […] presence. The room was very comfortable, clean, and felt like a much better experience than I usually find in hotels usually. The room we were given was as far from the desk as one could get. Perhaps that's where they put the smokers. The exercise didn't hurt me a bit. The desk clerk acted as though I was an imposition - a thorn in his side. No smile. No words of welcome, just business. Felt a bit like East Germany in the old days. The barkeep was very friendly and helpful. Seemed genuinely interested that we have a good experience. When we arrived in the bar at 8 PM, we requested he dim the lights and he did so, quickly and without any questioning our motives. In fact, the lights were bright, hurting our eyes - something I'm not used to in saloons. The food was reasonably priced, cooked just right- tasted great. Before coming to dinner, we had used the pool and thoroughly enjoyed the cleanliness and relaxing effect of the warm water. In the morning, I walked a half mile (sarcasm) to the coffee bar and found really good coffee. Not so rare, but better than average. All in all, it was a very good experience. Read moreGenuine Expedia guest review
"It had a bed."
Front desk clerk very nice. Breakfast was good and cheap - not forced to overpriced buffet. Mattress was shot. Room a bit shabby. Carpet ratty. The refrigerator wasn't turned on when I checked in. This hotel really needs a major overhaul. Very easy to get to off I-84 and plenty of budget restaurants close by.Genuine Hotels.com guest review
It was a room with a bed. Nothing else too special.Genuine Expedia guest review
"Slightly older property"
Room was very clean and comfortable.Genuine Hotels.com guest review
The hotel website advertises a complementary breakfast, but when we checked in, they gave us only a $4.00 off coupon. The buffet, which looked like a typical complementary breakfast, was $10.95 The coupon would have been nice if we had not been expecting a free breakfast. Also, this hotel has smoking rooms and the hallways really smelled of smoke on […] our way to our room (a non-smoking room). Our room was very nice though. Read moreGenuine Hotels.com guest review
"Holiday Inn Middletown"
Clean, comfortable, reasonably priced and convenient to Rte 17. Excellent breakfasts, friendly bar. Will definitely stay here again when I'm in the area.Genuine Hotels.com guest review
"Adequate for an overnight."
Hotel is in a very convenient location. There is an indoor swimming pool which is a plus for the travelers with children. The room was clean, but the pillows were not comfortable at all. The bedding included a down comforter which alternated between being a good temperature and too warm. Same with the ventilation system...we had it on a low heat setting […] but at times the room got too warm. The facility has a restaurant with a breakfast buffet. The buffet was poorly laid out and had very limited choices, although the food was OK. The cashier had no credit card device so credit charges had to be walked to the front desk...it took us a while to pay the morning we were there. More importantly, the restaurant is not opened mid-day. We arrived early afternoon after a hectic drive...tired and hungry. It was an inconvenience to have to check in and then go out again to get food. Overall a good value. Just don't expect too much and eat before you get there if you are coming in mid-day. Read moreGenuine Expedia guest review
We were originally slated to stay at another hotel but their pool was under repair. This was a decent but more expensive alternative. Although it was stated to include breakfast, instead it was a voucher that only covered part of it. There was also considerable hall noise.Genuine Hotels.com guest review
The hotel was out of date and in major need of a renovation. No free breakfast? Come on ! At this price range, it should be expected!Genuine Hotels.com guest review
"A little disappointed"
I expected better from a Holiday Inn. Person at the main desk acted as he couldn't be bothered. Asking for a bag for the small wastepaper basket in my room, I was handed a large green 20 gallon trash bag. Room had dirty areas. Room to room phone service did not work. 2 lamps had bulbs that did not work. Really disappointed in service!Genuine Hotels.com guest review
"my hometown close to my family."
nice rooms updated and clean. Wi Fi no signal in my room. Been staying there over the years when i need to go back home and this was the nicest room. love the updated rooms... pillows horrible.Genuine Hotels.com guest review
"Short night for business"
Large room great access to roadsGenuine Hotels.com guest review
"Not a 5 Star but pretty decent"
Nice place. Would probably stay again. Has a restaraunt. Staff were helpful and pleasant.Genuine Expedia guest review
The room was damp at 1st floor and smelled smoke with ash tray despite of non smoking room. Dinner was decent. Staffs were fine.Genuine Hotels.com guest review
"Poor choice, Wish we had stayed anywhere else."
I wish I was camping instead. Poor lighting. Small rooms. Beds were okay.Genuine Expedia guest review
"NO LIQUOR LICENSE OR BAVARIAN RESTAURANT"
WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST. WE WERE DISAPPOINTED THAT THEY NO LONGER HAVE THE BAVARIAN RESTAURANT AND THE BAR NO LONGER HAD A LIQUOR LICENSE.Genuine Hotels.com guest review
Very happy! Exelent !Genuine Hotels.com guest review
"A Fine Night's Stay"
The room was very clean and beautifully made-up. However there is a slight odor in the hallway - from the carpeting? The receptionist at check-in did not program our key cards correctly and we had to return to the desk to have them reset in order to open our room door. That was a nuisance. Otherwise, we had a fine night's stay.Genuine Expedia guest review
The website contradicts itself. At first it shows that breakfast is complimentary, then it states that you receive a $4 voucher towards food. The room service food was hot & tasty. Too much dressing on the salad but it tasted good. The buffet was not worth going to. The coffee was good, the potatoes were hot. The rest was lukewarm and not appealing […] at all. There were not many choices either. The waffles were limp but did taste good. A shame that they were not hot. I refused to pay the balance on the bill. I gave the waitress all of my vouchers and said I would not return to eat there again. I was not rude but factual. At checkout my bill showed a balance from the restaurant. The front desk employee took care of it. The pool was nice but needed cleaning as the walls were visibly dirty. Read moreGenuine Hotels.com guest review
"No "Full Breakfast""
Hotel rate purchased came with a "full breakfast". Upon arrival, the front desk told me that the full breakfast was a $4 voucher. On the weekend the only breakfast available was the $12 buffet. When complaining to the hotel check in desk, I was told that the web description was wrong and nothing could be done except to use the voucher. This hotel is […] a refurbished OLD Holiday Inn, low ceilings, small spaces, and indifferent to surly front desk. Read moreGenuine Expedia guest review
"Business Fishing Trip"
Review in Expedia was accurate, friendly staff, recent remodel shows.Genuine Expedia guest review
we were told when we booked our room that we would have a complimentary breakfast. We were traveling with my 2 year old granddaughter and it was important that we could eat something before we left for home and not have to put her in and out of the car. There was no complimentary breakfast......the cost of the room was over the top and I was told it […] was a discounted price. We were really snookered.....I won't stay at a Holiday Inn again. Read moreGenuine Hotels.com guest review
"A really wonderful place to stay"
This is the nicest hotel of this class I have ever stayed in. It had a great range of amenities on site - two restaurants, one with a nice bar, both indoor and outdoor pools, and a small but very useable fitness center with a sauna. The room was spacious, and thoughtfully laid out. Everything - common areas, eating establishment and room - was immaculately […] clean. Staff were friendly and gave good service. All in all, I believe this is the best accommodation value I have ever purchased. Read moreGenuine Expedia guest review
The front desk staff were extremely helpful and friendly. The hotel room was clean with good bedding. The lobby is nice for meeting up with friends. The buffet breakfast had a good variety and the wait staff were friendly. Good location close to restaurants and shopping. I would recommend it. Currently there is construction on the road which delayed […] traffic during Friday evening rush hour. Read moreGenuine Hotels.com guest review
"Not expected of Holiday Inn !"
I have stayed at several Holiday Inns' in different cities and was impressed by their rooms, staff, breakfast, and comfort. However, this particular one was substandard. Perhaps it is one of the older buildings as I saw a new one under construction about 20 km away. The hallways smell like cigarette smoke. The room which I had had the closet bashed […] in. Even informing management soon after checking in, they were indirectly implying we are at fault. It was unpleasant as I thought they would apologize for the inconvenience and maybe offer another room. The room itself was worn. The paint was peeling in the bathroom and carpet damaged. The drains were blocked and their were dark waterstains on the sink. In fact the sink was outside in the bedroom ! The beds were comfortable and clean so we slept well. This is the first time I had a poor experience with a Holiday Inn. I suggest travellers to avoid this hotel and find something worth the money they take ! Read moreGenuine Expedia guest review
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