Stay was fine buffet breakfast was not included in price, thought it was, otherwise the hotel was close to all we had to do, many hotels in same area with better prices, will try those the next timeGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"They Need to be more alert"
Everything was fine except that we along with many of the other guests were there for the Middlerown Races which started at 7:30. The hotel did not and would not move up the breakfast from its normal weekend start of 7:00 am to support the event. There were over 1200 people in the races.Genuine Hotels.com guest review
"A little Disappointed"
The staff was very nice and helpful. The bath room had stains on the ceiling and the floor. It was a old looking place.Genuine Hotels.com guest review
Beautiful room - nice bedding, very quiet. The bathroom had a slight odor of urine. Breakfast voucher of $4 for use in the restaurant.Genuine Expedia guest review
Clean rooms great staffGenuine Hotels.com guest review
"Heckuva good place to stop-over on the way home."
My lady-friend smokes. So I reserved a room for smokers and half expected the stale, nasty type room I have found in other hotels which cater to smokers. Since I do not smake, I am a bit more sensitive to that kind of smell, feeling like you're in an ashtray, rather than a room. HOWEVER, This room was nice, without any more than a hint of previous smoker's […] presence. The room was very comfortable, clean, and felt like a much better experience than I usually find in hotels usually. The room we were given was as far from the desk as one could get. Perhaps that's where they put the smokers. The exercise didn't hurt me a bit. The desk clerk acted as though I was an imposition - a thorn in his side. No smile. No words of welcome, just business. Felt a bit like East Germany in the old days. The barkeep was very friendly and helpful. Seemed genuinely interested that we have a good experience. When we arrived in the bar at 8 PM, we requested he dim the lights and he did so, quickly and without any questioning our motives. In fact, the lights were bright, hurting our eyes - something I'm not used to in saloons. The food was reasonably priced, cooked just right- tasted great. Before coming to dinner, we had used the pool and thoroughly enjoyed the cleanliness and relaxing effect of the warm water. In the morning, I walked a half mile (sarcasm) to the coffee bar and found really good coffee. Not so rare, but better than average. All in all, it was a very good experience. Read moreGenuine Expedia guest review
"It had a bed."
Front desk clerk very nice. Breakfast was good and cheap - not forced to overpriced buffet. Mattress was shot. Room a bit shabby. Carpet ratty. The refrigerator wasn't turned on when I checked in. This hotel really needs a major overhaul. Very easy to get to off I-84 and plenty of budget restaurants close by.Genuine Hotels.com guest review
It was a room with a bed. Nothing else too special.Genuine Expedia guest review
"Slightly older property"
Room was very clean and comfortable.Genuine Hotels.com guest review
The hotel website advertises a complementary breakfast, but when we checked in, they gave us only a $4.00 off coupon. The buffet, which looked like a typical complementary breakfast, was $10.95 The coupon would have been nice if we had not been expecting a free breakfast. Also, this hotel has smoking rooms and the hallways really smelled of smoke on […] our way to our room (a non-smoking room). Our room was very nice though. Read moreGenuine Hotels.com guest review
"Holiday Inn Middletown"
Clean, comfortable, reasonably priced and convenient to Rte 17. Excellent breakfasts, friendly bar. Will definitely stay here again when I'm in the area.Genuine Hotels.com guest review
"Adequate for an overnight."
Hotel is in a very convenient location. There is an indoor swimming pool which is a plus for the travelers with children. The room was clean, but the pillows were not comfortable at all. The bedding included a down comforter which alternated between being a good temperature and too warm. Same with the ventilation system...we had it on a low heat setting […] but at times the room got too warm. The facility has a restaurant with a breakfast buffet. The buffet was poorly laid out and had very limited choices, although the food was OK. The cashier had no credit card device so credit charges had to be walked to the front desk...it took us a while to pay the morning we were there. More importantly, the restaurant is not opened mid-day. We arrived early afternoon after a hectic drive...tired and hungry. It was an inconvenience to have to check in and then go out again to get food. Overall a good value. Just don't expect too much and eat before you get there if you are coming in mid-day. Read moreGenuine Expedia guest review
We were originally slated to stay at another hotel but their pool was under repair. This was a decent but more expensive alternative. Although it was stated to include breakfast, instead it was a voucher that only covered part of it. There was also considerable hall noise.Genuine Hotels.com guest review
The hotel was out of date and in major need of a renovation. No free breakfast? Come on ! At this price range, it should be expected!Genuine Hotels.com guest review
"A little disappointed"
I expected better from a Holiday Inn. Person at the main desk acted as he couldn't be bothered. Asking for a bag for the small wastepaper basket in my room, I was handed a large green 20 gallon trash bag. Room had dirty areas. Room to room phone service did not work. 2 lamps had bulbs that did not work. Really disappointed in service!Genuine Hotels.com guest review
"my hometown close to my family."
nice rooms updated and clean. Wi Fi no signal in my room. Been staying there over the years when i need to go back home and this was the nicest room. love the updated rooms... pillows horrible.Genuine Hotels.com guest review
"Short night for business"
Large room great access to roadsGenuine Hotels.com guest review
"Not a 5 Star but pretty decent"
Nice place. Would probably stay again. Has a restaraunt. Staff were helpful and pleasant.Genuine Expedia guest review
The room was damp at 1st floor and smelled smoke with ash tray despite of non smoking room. Dinner was decent. Staffs were fine.Genuine Hotels.com guest review
"Poor choice, Wish we had stayed anywhere else."
I wish I was camping instead. Poor lighting. Small rooms. Beds were okay.Genuine Expedia guest review
"NO LIQUOR LICENSE OR BAVARIAN RESTAURANT"
WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST. WE WERE DISAPPOINTED THAT THEY NO LONGER HAVE THE BAVARIAN RESTAURANT AND THE BAR NO LONGER HAD A LIQUOR LICENSE.Genuine Hotels.com guest review
Very happy! Exelent !Genuine Hotels.com guest review
"A Fine Night's Stay"
The room was very clean and beautifully made-up. However there is a slight odor in the hallway - from the carpeting? The receptionist at check-in did not program our key cards correctly and we had to return to the desk to have them reset in order to open our room door. That was a nuisance. Otherwise, we had a fine night's stay.Genuine Expedia guest review
The website contradicts itself. At first it shows that breakfast is complimentary, then it states that you receive a $4 voucher towards food. The room service food was hot & tasty. Too much dressing on the salad but it tasted good. The buffet was not worth going to. The coffee was good, the potatoes were hot. The rest was lukewarm and not appealing […] at all. There were not many choices either. The waffles were limp but did taste good. A shame that they were not hot. I refused to pay the balance on the bill. I gave the waitress all of my vouchers and said I would not return to eat there again. I was not rude but factual. At checkout my bill showed a balance from the restaurant. The front desk employee took care of it. The pool was nice but needed cleaning as the walls were visibly dirty. Read moreGenuine Hotels.com guest review
"No "Full Breakfast""
Hotel rate purchased came with a "full breakfast". Upon arrival, the front desk told me that the full breakfast was a $4 voucher. On the weekend the only breakfast available was the $12 buffet. When complaining to the hotel check in desk, I was told that the web description was wrong and nothing could be done except to use the voucher. This hotel is […] a refurbished OLD Holiday Inn, low ceilings, small spaces, and indifferent to surly front desk. Read moreGenuine Expedia guest review
"Business Fishing Trip"
Review in Expedia was accurate, friendly staff, recent remodel shows.Genuine Expedia guest review
we were told when we booked our room that we would have a complimentary breakfast. We were traveling with my 2 year old granddaughter and it was important that we could eat something before we left for home and not have to put her in and out of the car. There was no complimentary breakfast......the cost of the room was over the top and I was told it […] was a discounted price. We were really snookered.....I won't stay at a Holiday Inn again. Read moreGenuine Hotels.com guest review
"A really wonderful place to stay"
This is the nicest hotel of this class I have ever stayed in. It had a great range of amenities on site - two restaurants, one with a nice bar, both indoor and outdoor pools, and a small but very useable fitness center with a sauna. The room was spacious, and thoughtfully laid out. Everything - common areas, eating establishment and room - was immaculately […] clean. Staff were friendly and gave good service. All in all, I believe this is the best accommodation value I have ever purchased. Read moreGenuine Expedia guest review
"Clean & Quiet"
Stayed one night, in the area on business. This hotel has updated rooms which are nice. The bed was comfortable and the room clean & quiet. The front desk personnel were very efficient. Convenient for my stay, the restaurant and bar in the hotel make thus a very convenient, comfortable place to stay.Genuine Hotels.com guest review
This is where we always stay when going to Middletown. It's quiet and lots of space in the room.Genuine Hotels.com guest review
"Convenient for a night or two"
Clean room, could use some maintenance work, but overall it was a good stay, quiet, and good locationGenuine Hotels.com guest review
"clean hotel, friendly staff"
Hotel was clean, and staff was friendly. We ate breakfast at the hotel in the morning and the food was good. Hotel was easy to find, right off the highway and there was a mall close by.Genuine Expedia guest review
"Check in was quick! Clean room, cool firm/soft choice of pillows! Nice."
It was a holiday weekend, so I was thoroughly impressed with how quickly i was checked in. The room was VERY clean and much cleaner than I thought it would be. I am a side-sleeper, so I was happy to see that I had a choice of soft or firm pillows. It may sound trivial, but for me, when I stay at a hotel I almost always have a hard time falling asleep […] because the pillows are too flimsy. Next time I go to Middletown, NY to visit, I'll most likely rebook here! Read moreGenuine Expedia guest review
"The place to stay in Middletown"
This was a great alternative to where we usually stay which was booked. I would reccommend this hotel anyday despite my small issues. 99% of our stay was great. Only two things bothered me: 1. The front desk staff at check out-one person was helping us while another was popping her gum and on a cell call. 2. We had gotten in around 2 am after a long […] Thanskgiving day with the family. We were on the top floor. The next morning at 9 am, they started working on the roof directly above us. It sounded like they were in the room. They did stop after we called. But common sense would be to start that after check out time. Read moreGenuine Hotels.com guest review
"holiday inn at exit123 in Middletown"
Room was very clean- bathroom was fairly clean BEDS WERE COMFORTABLE Halls not so clean Breakfast buffet was OK Conveniently located to highway and to malls etc Major complaint- noisy at night- room was over the entrance to the facility on second floor- beeping noise was incessantGenuine Hotels.com guest review
""Wonderful Stay" !!!"
Overall - Great service, great location for our needs, very clean room, very comfortable beds, great breakfast! It all was just wonderful! Thanks for the "Holiday" ! PattiGenuine Expedia guest review
"Nice, but . . ."
We wouldn't want hotel housekeepers to do their jobs barefooted, but there are certain things they'd notice if they did. In the case of the room I stayed in, my bare feet immediately detected a significant amount of moisture on the floor alongside the bed I was about to get into. I'm wondering now whether that phenomenon was connected to the air conditioner […] being on full blast when I got to my room at 9 p.m,, and the heavy smell of air freshener?? And the next morning my bare feet discovered a couple of stick places elsewhere in the carpet. Yukk. Nice hotel, nice room, but from now on I'm packing and wearing slippers! Read moreGenuine Hotels.com guest review
Friendly staff and a clean room! Several restaurants located nearby!Genuine Hotels.com guest review
The front desk staff were extremely helpful and friendly. The hotel room was clean with good bedding. The lobby is nice for meeting up with friends. The buffet breakfast had a good variety and the wait staff were friendly. Good location close to restaurants and shopping. I would recommend it. Currently there is construction on the road which delayed […] traffic during Friday evening rush hour. Read moreGenuine Hotels.com guest review
"Not expected of Holiday Inn !"
I have stayed at several Holiday Inns' in different cities and was impressed by their rooms, staff, breakfast, and comfort. However, this particular one was substandard. Perhaps it is one of the older buildings as I saw a new one under construction about 20 km away. The hallways smell like cigarette smoke. The room which I had had the closet bashed […] in. Even informing management soon after checking in, they were indirectly implying we are at fault. It was unpleasant as I thought they would apologize for the inconvenience and maybe offer another room. The room itself was worn. The paint was peeling in the bathroom and carpet damaged. The drains were blocked and their were dark waterstains on the sink. In fact the sink was outside in the bedroom ! The beds were comfortable and clean so we slept well. This is the first time I had a poor experience with a Holiday Inn. I suggest travellers to avoid this hotel and find something worth the money they take ! Read moreGenuine Expedia guest review
"Acceptable no-frills spot for a night or two."
Basic hotel for visiting the outlet mall.Genuine Expedia guest review
The two keys areas that were winners for us: the pool (it is heated ;)) and the bed was unbelievably comfortable. The rest of the hotel was clean. Can't vouch for the food/ bar or restaurant as ate out. You are in the midst of several great chains and the mall down the road to choose from so preferred to eat out instead. The pool is not meant for laps […] but great for kids to unwind after a long flight. Read moreGenuine Expedia guest review
Not much shopping to do near the hotel. Room is standard, comfortable and clean. There were some problem with hot water in the morning.Genuine Hotels.com guest review
"ok for one night stay"
The hotel is located near the highway, convenient but not easy to find the hotel in the dark, the sign and the hotel are not illuminated. Room is clean and comfortable. Even if we are surrounded by non-smoking rooms, the hallway smell cigarette badly. The included breakfast is very poor, scrambled egg with toast and orange juice or choice of cereal […] . Read moreGenuine Hotels.com guest review
Ottima sceltaGenuine Hotels.com guest review
Por muitos anos escolhi este hotel e local pelo seu café da manhã e decoração tradicional,aconchegante e atendimento. Infelizmente tudo mudou e para pior, não existe mais nada do que citei acima. Não recomendo e não volto mais. EmersonGenuine Hotels.com guest review
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