All hotels in Elmira, New York, United States of America
1 room, 2 adults
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760 E Water St, Elmira, NY, 14901, United States of America, ‏‎855-239-9227
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4.1 / 5Excellent

Score breakdown (from 146 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Great stay, no complaints"
Great 1 night stay without any complaints. Check-in was quick and simple. Rooms were clean and comfortable. Location was close to the interstate.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive comments concerning your recent stay with us. We are glad that you had a great stay and found our hotel convenient for your needs. We hope you will stay with us again when you visit Elmira.
1 night family trip Aug 10, 2014
SJ
US
3.0 / 5Good
"keeping it cool"
the hotel was fine but your A/C system was horrible. We all slept without sheets or blankets and was sweating the room was so hot. we opened the window but it was not enough to cool the room. we turned all the dials on the A/C to max cool and it went off every hour for 4 minutes.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback. We take all guest comments very seriously and apologize for any inconveniences your incurred during your stay with us. We will review the information and use it to improve our hotel for future visits. Thank you for staying with us and we hope you will consider staying with us again!!!!
1 night trip Aug 9, 2014
A Traveler
US
3.0 / 5Good
"Overpriced"
The hotel was clean and comfortable but nothing special. Staff was very accommodating. The room was way overpriced. Will try competing chains before we choose Holiday Inn in the future.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Elmira Riverview. Guest satisfaction is very important to us and we are glad that you had comfortable stay and found the staff accommodating. Thank you for staying with us!!!!
1 night business trip Aug 7, 2014
A Traveler
US
4.0 / 5Excellent
"Overall a very nice place to stay overnight."
All was great except there wasn't a continental breakfast And there is only 1 washer and 1 dryer for guest laundry for the entire hotel.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your feedback with us. We apologize that some of our amenities did not meet your needs but glad the rest of your stay was great!! We appreciate you staying with us and hope you will come back again soon!!
Other trip Aug 4, 2014
A Traveler
US
4.0 / 5Excellent
"Would stay again"
Nice room & employees
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you sharing your thoughts with us regarding your stay at our hotel. We are glad you enjoyed your room and had a pleasant stay. We will look forward to seeing you again when you are in the Elmira area!!!
1 night trip with friends Jul 26, 2014
Ed
US
4.0 / 5Excellent
"Good but a little too crowded"
There are way too many rooms and hence too many occupants at any given time. This leads to issues like: (1) an almost full parking lot; (2) long wait times for breakfast at the restaurant (30-45 mins in our case) (3) a really long walk to our room from the lobby. An other thing: couldn't locate water fountains in the hotel too. Cleaning lady said there were none!
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback with us regarding your stay at our hotel. We are sorry our hotel was not exactly the atmosphere you were looking for. We really appreciate you staying with us!!!
Other trip Jul 28, 2014
Bon
US
4.0 / 5Excellent
"Family vacation"
The staff was very nice and helpful with all my questions. We ordered a roll away bed and it already in our room when we checked in. The kids loved to pool and excersize room. The restaurant in the hotel could be a little more kid friendly with their choices.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive feedback about our hotel. We are so glad we were able to exceed your expectations. It sounds like your kids had a great time!!! We appreciate your thoughts on the menu and will review with the restaurant staff!!! We look forward to your next family vacation in our area!!!
2 night trip Jul 18, 2014
Tammy
US
5.0 / 5Outstanding
"Very Nice"
We were very comfortable in our Elmira Holiday Inn Room. Beds were comfy. There's a restaurant on-site which was convenient. Food was good- and reasonably priced. Felt clean and comfortable. Staff was helpful too. Overall, we were really happy with our stay.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback regarding your stay at the Holiday Inn Elmira. Guest satisfaction is extremely important to us and we are very glad we were able to provide you with a great stay!!! We will share your comments with all the staff. We hope you will stay with us again when you visit Elmira.
1 night trip Jul 12, 2014
Stefanie
US
5.0 / 5Outstanding
"nice hotel"
Very nice place will book again thanks John J. Piazza
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive feedback and we will look forward to having you stay with us again!!!
Other trip Jul 14, 2014
Jay
US
4.0 / 5Excellent
my husband and i were celebrating our 39th wedding anniversary. we had never stayed in Elmira and surrounding area so we thought we would check it out. the holiday inn was a great place to stay because it was close to so many interesting places to go. great restaurants like the hilltop inn , Watkins Glenn, Corning Glass works and many other great places to go visit. we also went on the dinner cruise at Captain Billy's cruises in Watkins Glenn and climbed to the top of the gorge in Watkins Glenn state park . there were also many antique stores and a nice famous brands outlet store right on main street Watkins Glenn. they had a wine tasting at the Watkins Glenn race track. there are so many wineries around the area also. Montour Falls n.y.. was a few miles away and they have several falls also. then there was beautiful Seneca lake and Cayuga lake all within a few miles. you could spend several weeks there and not see all there is to see. the holiday inn was a very nice place to stay and relax . they have a nice restaurant and lounge and a beautiful indoor swimming pool and gym.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review our hotel. We are happy that we were able to meet your expectations. It sounds like you really enjoyed the area and all the great things to do and places to visit. We hope you will come back to the area to experience more of the Finger Lakes region. Thank you for staying with us and we hope you will stay with us again!!!
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for overnight stay in Finger Lakes area"
We were looking for a hotel to stay overnight during our trip to the Finger Lakes area. Holiday Inn is generally a safe bet and we were not disappointed with the selection. It was a nice comfortable stay with clean rooms, courteous staff in a good location. We checked-in around 8:30 PM on 4th of July and asked the hotel staff for recommendations to watch the fireworks. The lady gave us good directions and printed out a route map to the Coning Stadium.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review our hotel and thank you so much for your positive feedback!!! Guest satisfaction is very important to us and we are so glad you were not disappointed!! We hope to see you again on your next visit to Elmira.
Other trip Jul 13, 2014
Supragya
US
3.0 / 5Good
"Room cleanliness needs some work."
Overall staff was very pleasant and accommodating. Room was clean, except for some dust dusts on the coffee machine and other parts.. After we use the coffee machine, it was not cleaned (glass container). Location was ok.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your taking the opportunity to review our hotel. Customer service is our number one priority so we are so glad that you found the staff pleasant and accommodating, we will definitely share that with them. We apologize that parts of your stay did not meet your expectations and will use that information to improve our hotel. We hope that you will stay with us again in the future!!!
Other trip Jul 7, 2014
"Foodie"
US
5.0 / 5Outstanding
"Good hotel"
The staff was extremely friendly and helpful. When I was having problems with the WiFi they researched the problem (provider outage) and called me as soon as the problem was fixed. When the dogs in the next room were barking the front desk checked up on them (owners were out so nothing the staff could do) and compensated me for the annoyance.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback regarding your stay with us. Guest satisfaction is our number one priority and we are glad we were able to meet your needs!!! Thank you for staying with us!! We look forward to seeing you again!!
Other trip Jun 18, 2014
Linda
US
5.0 / 5Outstanding
Good Showers Nice restaurant on site. Lounge Too! Pleasant and helpful staff All around nice stay
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review your stay with us at the Holiday Inn Elmira. We are glad you had a nice stay and were able to enjoy the restaurant and lounge. We will pass your comments on to the staff. Hope to see you again soon!!!
Other trip Jun 16, 2014
A Traveler
US
5.0 / 5Outstanding
"close to everything we needed"
loved staying at the Holiday Inn. Everyone that worked there was helpful, friendly. The rooms were clean. The food was very good. The prices were reasonable.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to review the Holiday Inn Elmira. We are very happy that we were able to provide you with a great stay!!! We will pass the comments on to the staff. We hope to see you again when you visit Elmira!!!
Other trip Jun 9, 2014
A Traveler
US
4.0 / 5Excellent
Our experience was very good. The hotel staff was very friendly, our room was very clean. I would stay at this hotel again in the future.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your feedback with us. We are very glad that we were able to enjoy a positive stay!!! We look forward to you staying with us again in the near future!!!
Other trip May 27, 2014
A Traveler
US
3.0 / 5Good
"Elmira riverfront downtown"
Location was perfect. Room was as expected. Front desk friendly and courteous. Major and overwhelming negative was the morning breakfast experience. Obviously not enough staff for number of hotel guests. Wait for seating long (>30 min); once seated almost an hour till bkfst on the table - no coffee while waiting. Food was good though.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback regarding your stay at our hotel. Guest satisfaction is very important to us and we apologize that your breakfast experience fell below your standards. I assure you that your comments will be taken into consideration to improve this situation. We hope you will give us another opportunity to host you soon!!!
Other trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice local hotel"
Hotel staff was very helpful upon arrival and with finding local restaurants.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us!!! We are very happy to hear that you found our staff very helpful and will share your comments with them. We hope you will stay with us again when you visit Elmira.
Other trip May 8, 2014
A Traveler
US
4.0 / 5Excellent
"It was very nice."
It was a bit noisy, perhaps a wedding and a wedding party on our floor? Once they settled down, we were fine.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback about your stay at the Holiday Inn Elmira. I am sorry that you encountered a noise problem during your stay. Guest satisfaction is extremely important to us and we strive to make every stay the very best it can be. Please come and see us again!!!!
Other trip May 5, 2014
A Traveler
US
4.0 / 5Excellent
Had a great short vacation.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us at the Holiday Inn Elmira. We look forward to hosting you again for your vacation!!!!
1 night business trip Apr 25, 2014
Joana
US
5.0 / 5Outstanding
"Helpful staff"
The staff heard that we were visiting because our daughter was going to be attending the nearby college. Once they heard this, they made sure to tell us that there was a discount offered to families of college students. While this could be viewed as them trying to increase future business, I felt that how they delivered the information showed that they genuinely cared for their clients.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback, we are happy we met your needs and exceeded your expectations. We will looking forward to welcoming you back each time your visit Elmira!!!!
Other trip Apr 14, 2014
Bob
US
3.0 / 5Good
"Nice hotel. Close to where we needed to be."
Nice hotel. Friendly staff. We liked that it was pet friendly.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your kind words. We look forward to your next visit to Elmira.
Other trip Mar 30, 2014
A Traveler
US
3.0 / 5Good
the pool was not working and the dart game was not working
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We apologize that our lounge did not meet your expectations. We are looking into those issues. We hope that you will return again to give as the opportunity to exceed your expectations.
1 night trip Mar 21, 2014
ruth phillips
US
2.0 / 5Fair
"Comfortable room, not much else"
Stayed overnight on a weekend road trip with the wife. Upsides: Easy to find, close to the interstate and downtown Elmira. Neighborhood looked a bit sketchy, so I'm not sure if I'd recommend walking into town or not, but it was too cold for us to do that anyway. Room was clean and comfortable. Staff was friendly, and the girl at the desk had ready recommendations for places to eat and things to do. Downsides: The heater was very noisy, and woke each of us up, more than once, during the night. Ultimately I had to turn it off. By morning we were quite chilly. The indoor pool itself was nice, but don't walk around it barefoot. The painted concrete around it was full of very coarse grit. If this was supposed to improve traction, it failed miserably. I was slipping and sliding a lot, and a piece of grit cut my toe in the process. Also, the pool doesn't open until 9am, so the best hours for a morning swim before families/kids come in were unavailable. They have breakfast, just not complimentary. Not so much as coffee or juice in the lobby. They'll bring an English muffin and coffee to your room, for five bucks a head. We didn't have time to have a sit down breakfast at the hotel restaurant, so I can't speak as to its quality. I'm sorry, but I expect more than this for the money we paid. Motels costing half as much usually at least offer coffee and bagels. Good for an overnight stay, but I wouldn't stay for an extended period.
Genuine Expedia guest review
Other trip Mar 10, 2014
Jason
US
4.0 / 5Excellent
"Good hotel"
Nice hotel, great location to college . Staff were very nice
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to review our hotel. Guest satisfaction is our number one priority and we strive to make every guest stay the best it can be. We look forward to seeing you again when you visit the college.
Other trip Feb 24, 2014
A Traveler
US
3.0 / 5Good
It was Ok ,very pricy for the location and NO breakfast included..I am a Carlton Card member and could have stayed at a Country INN and Suites for less and that included a nice HOT breakfast. My brother had already booked the room so we stayed for 3-nights over the Thanksgiving holiday. The location was convenient, however it looked like it was across from Govt housing..Pool was small didn't even have free coffee at the desk Overall the amentities had much to be desired.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to review our hotel. I apologize that your stay did not meet your standards. We strive to provide excellent customer service and amenities and apologize that we were unable to offer what you were looking for.
1 night family trip Nov 28, 2013
Dave
US
5.0 / 5Outstanding
Perfectly nice hotel - very friendly staff.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate your comments regarding our hotel. Guest satisfaction is very important to us and we are very glad that we were able to provide that for you. We look forward to you visiting us again in the near future!!!
4 night trip Nov 27, 2013
MaryAnn
US
5.0 / 5Outstanding
"Nice"
Staff was pleasant and helpful
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to provide us with your feedback. We are very happy that your staff was pleasant!!! Please come back and visit us again soon!!
1 night business trip Nov 30, 2013
Johnny
US
5.0 / 5Outstanding
"The place to stay in Elmira!"
Overall, a perfect 10! Staff was friendly ans accommodating, grounds well-kept. The room looked as if it had been just refurbished. Very clean, extra pillows - marked for comfort! Wish we could have stayed longer to enjoy the pool and the restaurant which I'm sure were on par with the rest of this establishment. You won't make a mistake by booking the Holiday Inn!
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We really appreciate your comments and glad that you had a great stay with us at the Holiday Inn Elmira. Guest satisfaction is very important to us!!! We look forward to seeing you again when you visit Elmira!!!
1 night trip Nov 23, 2013
W. Frederick
US
5.0 / 5Outstanding
"Nice hotel"
Staff was very helpful with stay and place to see in area.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback. We are very glad your had a good stay with us. We hope you will come again when you are in the area.
Other trip Nov 11, 2013
kathy
US
4.0 / 5Excellent
"A nice hotel for the price."
I was there during the Columbus weekend for two nights. While the hotel in Ithaca was all full, I decided to stay a little away.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us, we appreciate your feedback!! Look forward to having you stay with us again in the future!!
Other trip Oct 20, 2013
A Traveler
US
4.0 / 5Excellent
Staff was very helpful and welcoming. Indoor pool was nice.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We are so happy you were able to enjoy your stay with us at the Holiday Inn Elmira Riverview. We glad you were able to enjoy the indoor pool. We hope you will stay with us again soon.
Other trip Oct 20, 2013
Kate
US
5.0 / 5Outstanding
"great experince"
the room was very clean and newly remodeled. The hotel was very accomadating with a late check out. We were in town for a marathon and we were able to come back to our room, rest and shower. We were very impressed with the service that they provided.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us at the Holiday Inn Elmira. We appreciate your feedback and are very happy you had a great stay and that we were able to accommodate your needs. We look forward to hosting you again in the future!!!!
1 night trip Oct 5, 2013
marathon runners
US
4.0 / 5Excellent
"nice stay!"
I booked this room because I was doing a marathon and needed to be closer to race. The room was clean, staff was pleasant. Overall, good place to stay. I would book a room there again.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for kind comments regarding our hotel. Guest satisfaction is our number one priority and we are very glad you had a great experience. We look forward to having you visit us again when you are in the area!!!!
Other trip Oct 7, 2013
A Traveler
US
4.0 / 5Excellent
"Nice, clean and comfy"
This hotel is in a great location if you need to be close by to Chemung County offices. Very clean and the restaurant is amazing for breakfast! As a germaphobe this place gave me no worries!
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thanks for taking the time to review our hotel. We are so glad you had a good visit and enjoyed your breakfast in our restaurant. We pride our self in providing top notch service and cleanliness.
1 night trip Oct 1, 2013
Danielle
US
3.0 / 5Good
"Nice clean place to stay"
Clean, friendly staff and good location for seeing Elmira College
Genuine Hotels.com guest review
1 night trip Aug 30, 2013
A Traveler
US
2.0 / 5Fair
"Avoid at all costs..."
This hotel was certainly not what the "ratings" or pictures portrayed. The neighborhood is rundown and there is not a single restaurant or store near it. The restaurant was horrible: advertising fried chicken and serving chicken tenders. The room was old and dreary and showed every bit of its age. This will be our last visit to the area, and our last willingness to believe what commercial booking companies present.
Genuine Hotels.com guest review
1 night trip Aug 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Very satisfied"
Very comfortable stay. Yummy breakfast.
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
Gill
US
3.0 / 5Good
"stayed for an event"
very clean room
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
A Traveler
US
4.0 / 5Excellent
"Nice Place to Stay"
Clean and comfortable. Great guest service, when our coffee maker in the room did not work they not only brought us a replacement, but two cups of coffee to get us started. Would rather have had a walk in shower than a tub, guess I am getting old.
Genuine Hotels.com guest review
2 night trip Jul 26, 2013
Lin
US
5.0 / 5Outstanding
very accecible and relaxing
Genuine Hotels.com guest review
2 night trip Jul 12, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
The holiday inn was a nice hotel. I only had one complaint in that the a/c unit was rattling, but after a good whack it quieted right down! Would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
Kim
US
4.0 / 5Excellent
Very good stay. Breakfasts were delicious. Had to turn off the fridge in the room because of the high pitched whine it emitted. Luckily only there for two nights, so didn't need to keep any food cold. Morning staff was very helpful and the people there when we arrived were very accomodating in moving us away from the ice machine and vending machine. Easy to locate and although the area wasn't very pretty, we were only there to sleep so surroundings really didn't matter.
Genuine Hotels.com guest review
2 night trip Jul 5, 2013
Gill
US
4.0 / 5Excellent
"Very Clean"
Our family has stayed in quite a few hotels and this one was by far the cleanest! Every staff member would always say HI, with a Smile, whenever we walked by them. It made me feel like they truly enjoy what they do and take pride in their jobs!
Genuine Hotels.com guest review
2 night family trip Jun 21, 2013
Teri
US
4.0 / 5Excellent
"Holiday Inn Elmira - Riverview"
The hotel itself is a pretty nice place. However for the area I thought it was a little pricey. I was mainly dissapointed with the inpersonal way the front desk clerk spoke to me at check in. This was the first time at this hotel and I thought the staff could have been a little friendlier. I wasn't told when check out was and was charged $25 for incidentals - but was never told what those incidentals were.
Genuine Expedia guest review
Other trip Jun 18, 2013
Audra
US
5.0 / 5Outstanding
"Clean and great breakfast"
Room very clean, large public area for breakfast.
Genuine Hotels.com guest review
1 night trip May 15, 2013
A Traveler
US
3.0 / 5Good
"Hotel Stay 5/18-5/19"
The hotel was easy to find and the people were very nice and accommodating. When the heater didn't work they moved us to another room. Usually a hotel of this size and rate would offer a FREE breakfast. I was disappointed I had to pay for an English muffin. It should have been included.
Genuine Expedia guest review
Other trip May 20, 2013
A Traveler
US
3.0 / 5Good
Nice room , automatic doors didnt want to open, second night they forgot to reset key cards, but were apologetic.
Genuine Hotels.com guest review
1 night romance trip Apr 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Student comfy"
Overnight stay for child who is student in Elmira..........................
Genuine Expedia guest review
Other trip Apr 4, 2013
A Traveler
US
3.0 / 5Good
The Stearns where the hotel was located is not the beet looking neighborhood, but convenient to the college and highways. I was rather disappointed with the condition of the beds in the room. Ended up in a room with 2 'full' size beds, which honestly aren't big enough for 2 normal size people, but the one bed was so uncomfortable we would have been better off sleeping on the floor. The breakfast purchased with the room rated was good, however we ended up sitting for over 10 minutes before anyone even came to take an order. All in all, I would rate the hotel as a 4 on a scale from 1 - 10.
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
A Traveler
US
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