"Nice enough, food service was lacking"
My one complaint with this hotel was the restaurant/food availability. The book in the room said there was room service for dinner on Sunday evenings until 9:00, restaurant was open until 10:00 PM. Neither of those were true. The only option to get anything to eat at 7:30 on a Sunday night at the hotel was to go down to the lounge/bar and either eat […] there or take the food back to my room. Not necessarily a problem but then the information provided should be accurate. The next morning I called to see if the restaurant was open for breakfast, it was. We went in & sat down, only 2 other people there. After waiting for several minutes and not seeing anyone else enter the room I went back into the kitchen to find out if someone was waiting tables. They were in the back packing up a takeout order. It would have easily been another 5 minutes before she knew we were there if I hadn't gone looking based on how long it took her to come out. Read moreGenuine Expedia guest review
"Know What You Are Getting Into!"
Hotel Lobby was nice but that is about where it ended.There is no "River View" rather a view of some low income housing project, room was dingy, smoke detector, free wifi along with the outdoor pool were not working. Informed front desk about Smoke detector and wifi and they seemed to brush it off. No indication when the hotel was selected that the […] outdoor pool was already closed mid-August! Will NEVER stay there again nor recommend to anyone. Holiday Inn can do better! Read moreGenuine Hotels.com guest review
Beautiful room, Elmira was charming and this was an unexpected pleasure when ui couldn't get in a room in Ithaca.Genuine Hotels.com guest review
"Corning Museum trip"
We stayed the night after the tornado hit Elmira. The staff seemed a little overwhelmed but they were well intentioned. We had asked for a rollaway but they either forgot or it wasn't available. Booked reservation for 2 adults and 3 kids so one of my kids had to sleep on floor.Genuine Hotels.com guest review
"It's fine, no real problems"
We chose this hotel because it was the only one in the area that provided free shuttle to the airport. The location is a bit of a problem though because there is NO place to walk to to get food outside of the hotel's restaurant. The food there was OK, but it's always nice to have choice. If you don't have a car and do not want to deal with a taxi, there […] is no choice. Let me also add that they only have one pair of washer/dryer and the dryer takes over an hour to dry the clothes. Someone got there before us and we ended up not washing our clothes. We were hoping to go home with clean clothes but that didn't happen. Not a big deal since we were going home, but if it is a big deal for you... Beyond these issues, the place is fine. Read moreGenuine Hotels.com guest review
"Totall Current and Modern Accomodation"
Nicest Holiday Inn I have ever stayed at. All modern conveniences. Great service.Genuine Hotels.com guest review
"Easy access and clean rooms"
This hotel was easy to find, and convienient from almost all of the major roads in the area. The staff was friendly and proffesional. The room was very clean. The only thing I found not to my liking were the bed pillows. They had a choice of firm or soft pillows which was great, however the pillows were very small. I am used to larger pillows which […] made these seem a bit uncomfortable to me. Read moreGenuine Hotels.com guest review
"Well located hotel"
The hotel has recently been refurbished. The beds are very comfortable. The rooms were impeccably clean. Recommend that request be made for rooms on the back side of the hotel -- the front is on Water Street and traffic noise is annoying.Genuine Expedia guest review
Super!Genuine Hotels.com guest review
"Holiday Inn - Elmira"
Good, clean room. Heater makes an odd sound when turned on too high. Wish it had a complementary breakfast station, but other than that...good place to stay.Genuine Hotels.com guest review
"great hotel I highly recommend"
great job, nice hotel, staff was very friendly, they arranged a pickup at the airport even though my flight landed around 10 pm, they had no shuttle service so they paid for a taxi to pick us up. I would stay there again for sure.Genuine Expedia guest review
"Good Location and Building"
Easy to access through highway, helpful staff, good WiFi. Breakfast is ok.Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview Thank you for taking the time to review our hotel. We appreciate all guest feedback to help ensure all our guests stays are enjoyable and comfortable. We look forward to seeing you when you visit Elmira again!!!!
"A good location for a visit to Elmira College"
The hotel is well positioned for access to Elmira town centre and to Elmira College. The i86 is also very accessible from the hotel - leading to the Mall/Retail Park. The hotel still manages to be set in tranquil location by the river. It has a fitness room and an indoor pool, both of which I found to be great.Genuine Hotels.com guest review
"Enjoyed every minute!"
We thoroughly enjoyed our 5 day stay in May 2013. The front desk readily answered any questions we had and went out of their way with maps and directions. We ate in the dining room every night (except Sunday night when meals were served only in the bar) and every meal we had was excellent. The flavours were amazing, the presentation appealing and the […] quantities were just right. The staff in the dining room were helpful with choices and very courteous. The cleaning staff were very friendly and the room was immaculate. The life guard was courteous and always present. Everything was very comfortable and we really enjoyed our stay. We typically started the day with a swim and then went for breakfast. We were out daily from 11-6 and then ate our meal, played some pool, watched TV, had a walk and retired around 12. The only thing that we would suggest is that our room's air conditioner was a little noisy but we did not tell the staff about it so they wouldn't have known about this. Read moreGenuine Expedia guest review
"good stop off point"
A pleasant surprise to stay in such a comfortable hotel.The only criticisms would be:location isolated,no out lets[eg eating places or pubs within walking distance;band in bar on Saturday night was horrendously loud as it is only a small room preventing us from having our usual nightcap.Genuine Hotels.com guest review
非常に部屋数の多いホテルです。建物は古いものの、きれいに保たれていました。清潔でもありますし、部屋は広く、リバーサイドの眺めもとても良いです。Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview Thank you for being such a loyal guest. We appreciate your feedback. We look forward to your next stay with us in Elmira.
"Prisvärt och bra hotellrum"
Mim hustru och jag bodde här en natt på genomresa. Hotellet är mycket prisvärt. Begär rum ut mot floden. Stort hotellrum och bekväma sängar. Vi kan helt klart rekommendera detta hotell.Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview Thank you for taking the time to review our hotel. We are glad you enjoyed our Riverview rooms. We hope you will stay with us again if you are in the Elmira area!!!
"Hotel Elmira- Riverview"
freundliches und hilfsbereites Personal, angenehme AtmosphäreGenuine Expedia guest review
09/17/14 Angbas81 Los Angeles, California
Pros: -big parking lot -room was decent size -room was clean Cons: -theres a really long walk from elevator to room, because hotel is quite long -the aforementioned walk contains a step on the hotel floor, which is a little difficult when hauling a heavy suitcase (and I'm an athletic guy) -hotel is a little dated -wifi is very slow/ virtually useless -no free bfast
"Old time Holiday Inn"
09/02/14 garyinmichigan Ann Arbor
We spent two nights here while dropping our daughter off at college. It is the epitome of 1970s Holiday inn. Parking on Saturday was awful as the hotel was packed and Sunday was totally empty. Outdoor pool was closed and the indoor community pool was crowded and messy. Last time I stay at this one.
"One of the nicest Holiday Inn's I've Stayed A!"
08/30/14 rich l valley stream
My wife and I wanted a hotel that was nearby both Seneca Lake and Watkins Glen State Park. We stayed at this property for three nights. From the moment we checked in the staff could not be more friendly and helpful (Laurie - Hotel Manager - awesome!). The rooms were clean, quiet, and a great value. This truly is a full service hotel with a wonderful breakfast, bar, and dinner offerings. The hotel has a ton of staff and they keep the rooms and property in tip top shape. If you plan on going to the wineries in Lower Seneca Lake it is about a 30 minute ride, the same for Watkins Glen or Ithaca. Stay Here you will not be disappointed!
"A good stop in hotel"
08/28/14 travellingKC Piscataway, New Jersey
In my opinion, I think this hotel is a good hotel to stop in for a night. There really isn't anything around anyway. We stopped here on our way to Ithaca, NY for a night's rest. The breakfast is pretty cheap and pretty decent. There isn't much parking so prepare for a trek from your car to your room. It has all the basics that you'd need for a hotel. Actually, the room had a microwave which you don't often see in hotels nowadays. Just a clean, simple hotel to stop in for a night's rest.
"Overall good place to stay"
08/25/14 Laura O Cicero, Indiana, United States
My husband and I have stayed here twice while visiting family in the area. Both times have been a good experience with clean, comfortable rooms and free breakfast because we are IHG members. Staff has always been helpful and friendly. Only complaint is outdoor pool being closed and some areas need updating. Otherwise a pleasant and comfortable place to stay in the heart of Elmira!
08/23/14 Jeremy31Virgo Middlesex, New Jersey
This hotel is ideally located for the family we are trying to visit, the breakfast is as good as any local restaurant could be. We were given free breakfast as recently as our March visit but this time were told that is no longer the policy for rewards members. Even with free kid vouchers it still worked out to $30 per day with tip, and they overcharged us for breakfast which I caught on the last day and I believe they did adjust the previous days bills. I would not have booked this hotel knowing that the breakfast would not be free, I made this clear to the clerk at check-in. Not to be mean at all and the clerk understood. We checked in late after 8 and the room was hot in mid-August with the a/c off...not very welcoming from the heat outside. The bathroom was so hot until the next day being on the other end of the room from the a/c. The wi-fi internet had a real problem functioning for the first 24 hrs then it was fine. This was my first time using the indoor pool after 7 yrs of staying here. I took my 10 yr old son down there. They sell memberships to retired people who I think make the guests feel like they are unwanted. We went to the bathroom in the locker room after one old guy swam, his swim trunks were balled up inside out on the sink counter- he's lucky I didn't throw up all over them...gross! He probably does this every day. Then later I'm in the pool and a woman put's her stuff all over my saved chair (towels on top part of two chairs because bottoms were wet). My son went over to his chair and she says he could take the towel off her chair because she doesn't need it. It was my towel and my chair- RUDE! Then she jumps in the pool. The lifeguard, who was very nice, saw what was happening but didn't get involved as she has to see these other local people daily and probably doesn't want to upset them. I ended up needing to answer missed calls and had to leave before I could do anything else. I had no desire to ever visit the pool again on the trip. I had some back pain after sleeping here this time and I was awake at least every hour. I had felt better and slept better at another hotel near Rochester during this same vacation. The rooms themselves are nice enough and the staff is generally friendly and helpful.
"Clean, Lacking Comfort"
08/17/14 Greg S Albany, New York
The Holiday Inn Elmira Riverview has very well maintained and clean common areas, banquet halls, and reception area. In fact-it is actually quite well designed and decorated. There are plenty of amenities for such a small hotel including an on-site restaurant, pool and gym area. This is actually my second time staying at this particular hotel, and the first time my room was quite comfortable-so take what I am about to say with a grain of salt. The room I had during my stay this past month was not comfortable. The bed linens were scratchy, the air conditioner did not work, and the cleaning staff congregated outside of my room starting around 6 AM and were talking quite loudly. Since I was only here for one evening, I decided to keep my room and make my way through the night. If I had to stay longer I would have asked for a room change-to one like the last room I stayed in Summer '13. I would suggest the hotel update some of its A/C systems, as my coworkers had similar complaints.
"Great Service and Rooms"
08/13/14 Gary W
I stay here whenever I'am in town for business the rooms are great the service is always excellent what can I say very nice hotel nice views the restaurant has good food the hotel gives you vouchers to eat a free breakfast.
07/31/14 Wayne W Mississauga
arrived at holidayinn on july 25/2014 at around 430pm the check in went very well excellent. the room was clean and spotless.the grounds are very well maintained. we purchased the breakfast package good value for the money. re gards to the restaurant we did not wait to be seatedwe did not have to wait for a waitress. once our order was taken their was a little wait but when your on vacation whats a few minutes. visited the bar had no problem with the service.the onlycomplaint was that their was a washer and dryer across from our room their should be a specific time to do laundry not at 1130 pm at night.you could hear it from our room.
"A Well Maintained Holiday Inn"
07/24/14 orv m Montecito, California
This looked like the best place in town when I visited, and I was happy with the value I got vs. the room rate. Room was clean, linens all freshly washed. Internet worked. Check In was friendly, I arrived early and they quickly moved the housekeeping crew to my room to finish. Bar was low end with limited liquor assortment (assume this is a 3rd party operator, I'd fire them) Had breakfast one morning, and food was good.
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