All hotels in Elmira, New York, United States of America
1 room, 2 adults
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760 E Water St, Elmira, NY, 14901, United States of America, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 186 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    3.7
2.0 / 5Fair
"Disappointed from new windsor"
Our room was lovely. And the bed was quite comfortable. But the noise was terrible, there were kids running up and down the halls, and when they went to,bed, the parents came out to,the halls. Extremely rude.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Hi Janice, thank you for taking the time to share your experience with us. We sincerely apologize for this noise issue you encountered. Guest satisfaction is extremely important to us and we are so sorry that you did not enjoy your stay. We are glad that enjoyed the room and the bed. Thank you for staying with us!!!!
1 night romance trip Mar 7, 2015
JANICE
US
2.0 / 5Fair
"review 3-2015"
bar inside restaurant seemed to draw the locals. no other amenities. the coffee machine in the lobby was collecting dust and no continental breakfast. the Holiday Inn in Horseheads did serve breakfast. the room was clean though.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for providing us your feedback we apologize that our hotel was not able to meet your needs. As a full service Holiday Inn we do not provide a complimentary breakfast but rather a dining with a full breakfast menu for you to enjoy. We do appreciate you staying with us!!!
1 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
Good hotel, the best in the small city. Big room, good breakfast and close to downtown
Genuine Expedia guest review
Other trip Mar 11, 2015
spain
US
3.0 / 5Good
"AVOID THE RESTAURANT"
The restaurant was SOOO SLOWWWW, it took an hour to get breakfast. The waitress was completely inattentive and did not seem to care, even when I mentioned that we were in a hurry to continue our business trip. Even after a $20 vouchers and 2 kids eat free coupons (which they did not honor) it costs the 4 of us 15.00 cash. For the room price, all breakfast should be free. It is at competitors with buffets.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback with us. Guest satisfaction is very important to us and we take all feedback very seriously. We will review your comments and use the information to improve our restaurant for future visitors. Thank you for staying with us!!!
1 night business trip Feb 19, 2015
paul
US
4.0 / 5Excellent
"Nice hotel"
Decent stay...The free internet kept cutting out.The refrigerator noise was a little annoying.Aside from that,the room was very clean and the staff is very friendly and helpful.
Genuine Expedia guest review
Other trip Feb 19, 2015
Frank
US
4.0 / 5Excellent
"Elmira Jackals"
Took 3 times and a maintenance individual to get into our room. Easy to find the hotel, and the room was comfortable.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to share your feedback with us. We sincerely apologize for the issue with your room, guest satisfaction is very important to us and we will definitely review the situation and try to make improvements for the future. We are glad that you found the room comfortable once you were able to get in. We hope to see you again soon!!!
1 night trip with friends Feb 14, 2015
Margaret
US
5.0 / 5Outstanding
"cute"
Nice hotel very courteous to guests noisy children running in the halls until 1130.wasn't ideal and not nearly enough parking especially since they had a band this past weekend but was impressed that the noise didn't reach my room from the music that was perfect
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to tell us about your recent visit. We are glad most everything went well and apologize for the late night noise and lack of parking. We appreciate you staying with us and hope you will stay with us again.
2 night romance trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Wine on Ice Visit"
My best friend and I were in town for wine on ice and this hotel was the closest.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us and I hope you really enjoyed Wine on Ice and that you had a good stay with us. Hopefully we will see you for Wine on Ice next year!!!
2 night trip with friends Jan 23, 2015
A Traveler
US
2.0 / 5Fair
Just not a great place. Despite renovation it still seemed old and dingy. Not in the best neighborhood either
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us and taking the time to review our hotel. We apologize that our hotel was unable to meet your expectations.
Other trip Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, nice hotel."
Last minute trip for family event, hotel was perfect.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us and taking the time to review your recent stay with us. We are so glad the hotel worked out for your family trip. We hope you will stay with us again!!!
Other trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great service"
Clean, comfortable hotel 5 minutes from Elmira College. We had a minor problem with the room at check-in, and Karen at the front desk was fast and courteous at relocating us to a different room. She also followed up to make sure everything was ok. Great service, and we enjoyed our stay.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us and taking the time to share your feedback. We apologize that you encountered a minor issue but are glad we were able to take care of it immediately for you!!! Guest satisfaction is very important to us and we are glad we were able to meet all your needs. We hope you will stay with us again in the future!!!
1 night family trip Dec 5, 2014
Patrick
US
4.0 / 5Excellent
"small town comfort"
I probably had low expectations but I was delightfully surprised by the quality of the hotel. The room was nicer than the pictures on the website.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We really appreciate your feedback, we are glad we were able to exceed your expectations. Thank you for staying with us and we hope you will stay with us again soon.
2 night family trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient Local Hotel to Vist the Local College"
Very convenient to the college nearby
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to review our property. We are glad you found us convenient to the college and hope you will continue to stay with us.
1 night family trip Nov 10, 2014
A Traveler
US
1.0 / 5Poor
"Great hotel in da hood"
Found a drunk woman with no clothes screaming for help in the hallway we left immediately we were told the pool was open until 10:00 but got there at 8:55 to find it closing
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We sincerely apologized that you were inconvenienced during your stay with us. A guest fell, security and the hotel staff were alerted and on the scene very quickly tending to the situation, while they awaited the arrival of the ambulance. All of our guests are very important to us and we apologize for the activity and commotion in the hallway but our first priority was to take care of the injured guest.
Other trip Nov 3, 2014
rick/ not happy
US
4.0 / 5Excellent
"visitng family"
Stayed in hotel for a few days while visiting family. Staff were incredibly friendly and helpful. Rooms were clean and breakfast was satisfying. I wish the restaurant had some windows but they've got art on the wall that tries to make up for it.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your comments regarding your recent stay with us. We are glad that you found the hotel staff to be friendly and helpful and that you were able to join us for an enjoyable breakfast. We appreciate you staying with us and hope to see you again soon.
3 night trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
Staff is great and room very clean. Breakfast was good and pool was refreshing.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We are very happy that your enjoyed your stay with us. We are glad you were able to enjoy our pool and restaurant. Thank you for taking the time to post your review and we hope you can stay with us again!!!
Other trip Oct 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Motel With Friendly Staff"
Facilities were nice, staff was friendly, and the motel is a good value
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for staying with us and taking the time to share a review. We appreciate your kind comments about our staff and are happy the hotel met your needs. We hope you will come stay with us again when you are in the Elmira area.
Other trip Oct 12, 2014
chuck
US
5.0 / 5Outstanding
"Helped a stranded traveller!!"
My reservation with another motel had been cancelled last minute. It was 12:30AM and I was exhausted and travelling with my dog. Thankfully, this Holiday Inn found me a pet-friendly room on the ground floor near a doorway without any hassle. The staff was wonderful, especially the gal at the front desk, though it took a while because my new reservation via Hotels.com didn't show up on their email inbox--even though I had a confirmation email on my mobile phone.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your comments regarding your recent stay. We are so glad we were able to accommodate you and your dog out that night, and that you found the room and location to be what you needed. I apologize that there was a delay in checking in. We hope you will stay with us again!!!
1 night trip Sep 6, 2014
Eric
US
5.0 / 5Outstanding
"Convenient and great staff"
Staff was incredibly friendly and accommodating, rooms and bed were comfortable. Nice view of the river (or canal maybe?) and a nice running/biking trail less than a quarter mile away.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for choosing to stay with us and sharing your feedback. It is nice that you were able to enjoy the river view!!! We are glad that the hotel was able to exceed your expectations!!! We hope you will come back again soon!!
Other trip Oct 7, 2014
Peg
US
5.0 / 5Outstanding
"Good service"
Hotel staff very friendly and helpful. I just wish they had a continental breakfast included :)
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to share your comments. We are glad you found the staff to be friendly and helpful, that is our goal!!! We apologize the breakfast did not meet your needs, because we are a full service hotel with a restaurant we do not offer the continental breakfast. Thank you for staying with us and we hope you will stay with us again!!!
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to sleep"
Nice place for the price
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your comments regarding your recent stay at our hotel. We are glad you were able to sleep well!!! Thank you for staying with us and we look forward to seeing you again soon!!!
1 night business trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
Have stayed here many times. Always happy, clean and courteous staff.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your kind remarks. We are very glad that you have chosen to stay with us many times. Guest satisfaction is extremely important to us and we are very glad that we were able to exceed your expectations. Thank you for staying with us and we hope you will stay with us again!!
1 night trip Sep 22, 2014
debbie
US
4.0 / 5Excellent
"Very clean, Nice pool, fair dinner"
Rooms were very clean and neat with microwaves and refrigerators. I was disappointed that with the price that breakfast was not included, had to pay $10 extra but did get $20 voucher and could order any breakfast.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your feedback with us. We are very glad that you found our rooms neat and clean and that the amenities met your needs. We apologize that our breakfast options were not necessarily what you were looking for. Thank you for staying with us and we hope you will stay with us again in the future!!
Other trip Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful surprise"
The rooms were outstanding (new and clean!) and the service was impeccable! Upon arrival I inquired how far Wellsburg was and Laurie provided a printout of directions and the easiest way to get there. She was also quick to provide a replacement for the forgotten toothbrush. It's the small things that added up and this will be our first choice for the next visit to Elmira!
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We really appreciate you taking the time to share your comments with us. We are really glad that we were able to exceed your expectations and that Laurie was so helpful, we will make sure we share your comments with her!! Thank you for staying with us and we really look forward to your next visit!!
1 night trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay - will recommend!"
We stayed over at Elmira on the way to Niagara Falls from NYC. The hotel was clean and we had a pleasant stay! Will definitely recommend this place even for a longer period..
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to review our hotel. We are so happy you had a pleasant stay and will definitely recommend us!!! Thank you for staying with us and we hope to see you again!!!!!
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
"Far from the Glen"
Poor beds and small bath room
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your feedback, we apologize that our hotel did not meet your needs and that we were too far from your destination. We do appreciate you staying with us.
3 night trip Sep 4, 2014
A Traveler
US
4.0 / 5Excellent
"Tony's Review"
Good place. Simple. "River view" is a bit misleading.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review your stay with us. The hotel does have a nice Riverview from the back side of the building. We are glad we were able to meet your needs and hope you will stay with us again.
2 night business trip Aug 29, 2014
Tony
US
4.0 / 5Excellent
"Nice hotel close to many state parks"
Nice hotel room smelt a little wet but overall good stay
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for the feedback, we apologize for the inconvenience you incurred. We are glad that our location worked out very well for you. We appreciate you staying with us and hope you will stay with us again soon.
Other trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
Very good so far. Clean and near Elmira College where my daughter go to college.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your comments, we are glad that we are off to a good start that our hotel is convenient for you. We looking forward to having you as our guest for the next few years!!!
Other trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
"it was OK. nothing great but nothing really wrong"
No high praise but no complaints. Way to expensive considering other places i stayed but this is Elmira afterall.... not tons of choices
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you sharing your thoughts with us. Guest satisfaction is very important to us and we appreciate any feedback we get. We hope you will consider staying with us again and give us an opportunity to exceed your expectations!!!
1 night business trip Aug 27, 2014
kent
US
5.0 / 5Outstanding
"Awesome"
Nice view
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thanks for staying with us, we are glad you enjoyed the view!!!! Please come stay with us again!!!!
2 night business trip Aug 24, 2014
Vishal Patel
US
5.0 / 5Outstanding
Practical new hotel. Crisp, clean. Polite And helpful staff. Coffee and newspapers free. Comfortable parking. Sit down breakfast...fresh strawberries on fresh waffles..fresh omelettes. Nice. I ll stay here again when in area. Also easy to get to from interstate 86.. and near downtown. Safe and quiet.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We are glad you had a great stay with us and we appreciate the feedback. We are so happy you had an enjoyable breakfast!!!! Thank you for staying with us and we look forward to hosting you again soon!!!
2 night business trip Aug 24, 2014
ej
US
4.0 / 5Excellent
"Clean and convenient to Elmira College and Corning"
This was my third stay in a year. Very clean but room doors slam LOUD because there is no spring/brake mechanism and no bathroom fan so no privacy if someone's using bathroom above or below you can hear everything. Staff at front desk friendly and responsive re nonworking bedside light. TV nice size and good internet. Restaurant/Room Service Menu is very boring and not very healthy. Please add some veggie dishes and cut down on the carbs!!
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Your feedback is very important to us and we take all feedback seriously. We apologize that some parts of your stay did not meet your expectations. We will review and address these issues with the hope of improving our hotel for future guests. We appreciate you staying with us and hope you will continue to stay with us!!!
Other trip Aug 26, 2014
Carol
US
3.0 / 5Good
RATES ARE A LITTLE HIGH, CONSIDERING THE AREA IN WHICH THE HOTEL IS LOCATED - DIRECTLY ACROSS THE STREET FROM A LARGE, VERY OLD LOW-COST HOUSING DEVELOPMENT. WOULD DEFINITELY HAVE MOVED TO A BETTER LOCATION IF A CANCELLATION WOULD HAVE BEEN ACCEPTED. ALSO, WE MISPLACED ONE ROOM KEYCARD, AND FOUND A $25 CHARGE ON OUR CREDIT CARD WHEN WE RETURNED HOME. I WOULD EXPECT A PHONE CALL OR EMAIL FROM THE HOTEL BEFORE PLACING THAT HIGH CHARGE ON OUR CARD. WE WILL NEVER ORDER HOTEL RESERVATIONS FROM EXPEDIA AGAIN NOW THAT WE SEE ALL OF THE "EXTRA" CHARGES WHICH WERE ADDED TO THE ROOM RATE. THIS HOTEL WAS NOT WORTH THE $140.86 PER NIGHT WE WERE CHARGED, PLUS THE $25 LOST KEY CARD CHARGE. NO MORE EXPEDIA & NO MORE HOLIDAY INNS!!
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for choosing to stay with us at the Holiday Inn Elmira. We apologize that your stay didn't meet your expectations. The $25 charge to your credit card is a typical hold that is placed for incidentals. At check out, the hold is released and the funds are returned to your card. Your bank can take up to 10 days to place it back on your card. We invite you to contact our hotel directly to discuss any matters further or future reservations. We hope that you give us, and the Holiday Inn family, another opportunity to meet and exceed your expectations.
Other trip Aug 19, 2014
A Traveler
US
3.0 / 5Good
Was told there was a complimentary breakfast but wasn't so it cost alot more than we expected having to go out for breakfast there wasn't many choices near hotel
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your comments about your recent stay at our hotel. We apologize that we were not able to meet your breakfast needs. Our hotel offers a full service restaurant where you can order the breakfast of your choice off of our menu. We appreciate your staying with us and hope you will stay with us again.
3 night business trip Aug 10, 2014
A Traveler
US
3.0 / 5Good
I was impressed by the friendly professional staff. I was appalled to learn that the parking lot was blocked off for painting. I had to drag my stuff in, panting and wheezing. Thankfully the weather was cooler. I was told that the cones would be gone in a few hours, but I returned 3 hours later and they were still up.Did they have to close everything off? I did not make the funeral I was in town for the next day. Stayed in bed to recuperate-
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your thoughts with us regarding your recent stay at our hotel. We sincerely apologize for any inconveniences you incurred while staying with us. We take all guest feedback very seriously and will address your concerns. Thank you for staying with us and we hope you will stay with us again.
1 night trip Aug 11, 2014
Jean Holleran
US
5.0 / 5Outstanding
"Great stay, no complaints"
Great 1 night stay without any complaints. Check-in was quick and simple. Rooms were clean and comfortable. Location was close to the interstate.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive comments concerning your recent stay with us. We are glad that you had a great stay and found our hotel convenient for your needs. We hope you will stay with us again when you visit Elmira.
1 night family trip Aug 10, 2014
SJ
US
3.0 / 5Good
"keeping it cool"
the hotel was fine but your A/C system was horrible. We all slept without sheets or blankets and was sweating the room was so hot. we opened the window but it was not enough to cool the room. we turned all the dials on the A/C to max cool and it went off every hour for 4 minutes.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback. We take all guest comments very seriously and apologize for any inconveniences your incurred during your stay with us. We will review the information and use it to improve our hotel for future visits. Thank you for staying with us and we hope you will consider staying with us again!!!!
1 night trip Aug 9, 2014
A Traveler
US
3.0 / 5Good
"Overpriced"
The hotel was clean and comfortable but nothing special. Staff was very accommodating. The room was way overpriced. Will try competing chains before we choose Holiday Inn in the future.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Elmira Riverview. Guest satisfaction is very important to us and we are glad that you had comfortable stay and found the staff accommodating. Thank you for staying with us!!!!
1 night business trip Aug 7, 2014
A Traveler
US
4.0 / 5Excellent
"Overall a very nice place to stay overnight."
All was great except there wasn't a continental breakfast And there is only 1 washer and 1 dryer for guest laundry for the entire hotel.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for sharing your feedback with us. We apologize that some of our amenities did not meet your needs but glad the rest of your stay was great!! We appreciate you staying with us and hope you will come back again soon!!
Other trip Aug 4, 2014
A Traveler
US
4.0 / 5Excellent
"Would stay again"
Nice room & employees
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you sharing your thoughts with us regarding your stay at our hotel. We are glad you enjoyed your room and had a pleasant stay. We will look forward to seeing you again when you are in the Elmira area!!!
1 night trip with friends Jul 26, 2014
Ed
US
4.0 / 5Excellent
"Good but a little too crowded"
There are way too many rooms and hence too many occupants at any given time. This leads to issues like: (1) an almost full parking lot; (2) long wait times for breakfast at the restaurant (30-45 mins in our case) (3) a really long walk to our room from the lobby. An other thing: couldn't locate water fountains in the hotel too. Cleaning lady said there were none!
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback with us regarding your stay at our hotel. We are sorry our hotel was not exactly the atmosphere you were looking for. We really appreciate you staying with us!!!
Other trip Jul 28, 2014
Bon
US
4.0 / 5Excellent
"Family vacation"
The staff was very nice and helpful with all my questions. We ordered a roll away bed and it already in our room when we checked in. The kids loved to pool and excersize room. The restaurant in the hotel could be a little more kid friendly with their choices.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive feedback about our hotel. We are so glad we were able to exceed your expectations. It sounds like your kids had a great time!!! We appreciate your thoughts on the menu and will review with the restaurant staff!!! We look forward to your next family vacation in our area!!!
2 night trip Jul 18, 2014
Tammy
US
5.0 / 5Outstanding
"Very Nice"
We were very comfortable in our Elmira Holiday Inn Room. Beds were comfy. There's a restaurant on-site which was convenient. Food was good- and reasonably priced. Felt clean and comfortable. Staff was helpful too. Overall, we were really happy with our stay.
Genuine Hotels.com guest review
Response by Holiday Inn Elmira - Riverview
Thank you for taking the time to share your feedback regarding your stay at the Holiday Inn Elmira. Guest satisfaction is extremely important to us and we are very glad we were able to provide you with a great stay!!! We will share your comments with all the staff. We hope you will stay with us again when you visit Elmira.
1 night trip Jul 12, 2014
Stefanie
US
5.0 / 5Outstanding
"nice hotel"
Very nice place will book again thanks John J. Piazza
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your positive feedback and we will look forward to having you stay with us again!!!
Other trip Jul 14, 2014
Jay
US
4.0 / 5Excellent
my husband and i were celebrating our 39th wedding anniversary. we had never stayed in Elmira and surrounding area so we thought we would check it out. the holiday inn was a great place to stay because it was close to so many interesting places to go. great restaurants like the hilltop inn , Watkins Glenn, Corning Glass works and many other great places to go visit. we also went on the dinner cruise at Captain Billy's cruises in Watkins Glenn and climbed to the top of the gorge in Watkins Glenn state park . there were also many antique stores and a nice famous brands outlet store right on main street Watkins Glenn. they had a wine tasting at the Watkins Glenn race track. there are so many wineries around the area also. Montour Falls n.y.. was a few miles away and they have several falls also. then there was beautiful Seneca lake and Cayuga lake all within a few miles. you could spend several weeks there and not see all there is to see. the holiday inn was a very nice place to stay and relax . they have a nice restaurant and lounge and a beautiful indoor swimming pool and gym.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review our hotel. We are happy that we were able to meet your expectations. It sounds like you really enjoyed the area and all the great things to do and places to visit. We hope you will come back to the area to experience more of the Finger Lakes region. Thank you for staying with us and we hope you will stay with us again!!!
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for overnight stay in Finger Lakes area"
We were looking for a hotel to stay overnight during our trip to the Finger Lakes area. Holiday Inn is generally a safe bet and we were not disappointed with the selection. It was a nice comfortable stay with clean rooms, courteous staff in a good location. We checked-in around 8:30 PM on 4th of July and asked the hotel staff for recommendations to watch the fireworks. The lady gave us good directions and printed out a route map to the Coning Stadium.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review our hotel and thank you so much for your positive feedback!!! Guest satisfaction is very important to us and we are so glad you were not disappointed!! We hope to see you again on your next visit to Elmira.
Other trip Jul 13, 2014
Supragya
US
3.0 / 5Good
"Room cleanliness needs some work."
Overall staff was very pleasant and accommodating. Room was clean, except for some dust dusts on the coffee machine and other parts.. After we use the coffee machine, it was not cleaned (glass container). Location was ok.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your taking the opportunity to review our hotel. Customer service is our number one priority so we are so glad that you found the staff pleasant and accommodating, we will definitely share that with them. We apologize that parts of your stay did not meet your expectations and will use that information to improve our hotel. We hope that you will stay with us again in the future!!!
Other trip Jul 7, 2014
"Foodie"
US
5.0 / 5Outstanding
"Good hotel"
The staff was extremely friendly and helpful. When I was having problems with the WiFi they researched the problem (provider outage) and called me as soon as the problem was fixed. When the dogs in the next room were barking the front desk checked up on them (owners were out so nothing the staff could do) and compensated me for the annoyance.
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
Thank you for your feedback regarding your stay with us. Guest satisfaction is our number one priority and we are glad we were able to meet your needs!!! Thank you for staying with us!! We look forward to seeing you again!!
Other trip Jun 18, 2014
Linda
US
5.0 / 5Outstanding
Good Showers Nice restaurant on site. Lounge Too! Pleasant and helpful staff All around nice stay
Genuine Expedia guest review
Response by Holiday Inn Elmira - Riverview
We appreciate you taking the time to review your stay with us at the Holiday Inn Elmira. We are glad you had a nice stay and were able to enjoy the restaurant and lounge. We will pass your comments on to the staff. Hope to see you again soon!!!
Other trip Jun 16, 2014
A Traveler
US
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